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Nonprofit Overview

Causes: Employment Preparation & Procurement, Financial Counseling, Job Training, Vocational Counseling

Mission: Focusing on the age-old principle of offering a hand up rather than a handout, the mission of Jacob''s Ladder Job Center, Inc. is to help the unemployed and underemployed find and keep living wage jobs. Our goal is to help disadvantaged people achieve economic self-sufficiency and improve the quality of their lives.

Results: Jacob’s Ladder is a free, four-step job readiness program. Our approach to helping our clients become self-sufficient stresses partnerships with community agencies and local businesses. We are not a job placement center. We concentrate on teaching acceptable work ethics and coaching clients in the “soft skills” of job readiness and job retention. In our first 12 years, we have served approximately 4,000 clients with 2,000 securing full-time work. Several hundred more achieved part-time employment to build reliable work histories.

Direct beneficiaries per year: 500+

Geographic areas served: Charlotte, NC Mecklenburg County and surrounding areas

Programs: Jacob's Ladder Job Center runs a four-step program that teaches clients such skills as resume writing, dressing for success and interviewing techniques. After a client has completed the four steps, we provide them with lists of openings from employers we have recruited to hire our clients. We also provide mentoring while on the job and access to a professional dress clothing closet.

• We pair clients with trained volunteers
to determine their needs, practice
interviewing, and prepare résumés.
• We teach clients to research employers,
create a personal job search plan, and
update the plan weekly.
• We provide bus passes or gas
vouchers for clients to get to
interviews and first weeks on the job.
• We provide free business dress to
clients who need it for interviewing
and first days of employment.
• We connect participants with local
agencies to address childcare, housing,
hunger, and medical needs.
• We support newly employed clients to
ensure job success and retention.
• We network with employers with
entry- and mid-level jobs, including
those who are willing to hire
individuals with criminal backgrounds
and/or limited work histories.
• We advocate for full-time work at
living wages with employer benefits.

Community Stories

12 Stories from Volunteers, Donors & Supporters

3

Client Served

Rating: 3

My job ended as a result of moving out of Charlotte in 2009 for a family situation. I was not able to find work when I got to the location. I returned to Charlotte briefly to move again for another family situation in another city. I was out of work here. I returned to Charlotte. From the role playing activities I learned how to present myself better. Jacob's ladder gave me confidence. I did get a part time survival job which has made a difference

1

Client Served

Rating: 4

I currently work for Staffmark as a partner with Jacobs Ladder in the Mecklenburg County Job Boost program. We are now on our 2nd yr. in the program with Jacobs Ladder and the County and have placed over 200 individuals into various jobs in the area. Without the excellent support of Jacobs Ladder, we would not be as succesful as we have been. Jacobs Ladder allows us to come over once or twice a month to register potential employees for jobs and this has enabled us to consistently maintain a great group of people for our end employers.

Client Served

Rating: 5

My name is Gary E. Ligon & Jacob's Ladder Job readiness program certainly helped me get back on my feet. Prior to Jacob's Ladder I was in despair with no where to turn & then I heard about this non-profit organization through DSS/Work First program that assist with your Resumes, References, Cover letters, teach you how to load your information from the computer onto a flash drive, I learned how to attach a Resume to an email & send it out to a potential Employee & so much more. I especially enjoyed the mock interviews because it certainly helped me to develope my interviewing skills as well as all of the applications we filled out everyday & because of that I have full confidence as to how to fill out an application successfully. Thanks alot to Ms. Shenna Bossie & Ms. Susan Pierson because they both have had a huge influence in my life over the past year from 2010-2011 & on into the future. I plan to enroll in one of the Graduate programs at Jacobs Ladder & I'd also like to be able to give back by volunteering at the main location or the West location. Thanks for allowing me to express my pleasure with Jacob's Ladder & I wish them much funding & success on into the future & for always. Sincerely, Gary E. Ligon.

2

Client Served

Rating: 5

After going to Jacobs Ladder Job Center for a month, i got a job. I had not worked in almost two year before getting this job.

Ashley14

Client Served

Rating: 5

I learned a lot. I am looking forward to entering in the workforce. I know that i am qualified for greatness. And Jacob's Ladder helped me realized it.

1

Client Served

Rating: 5

I enjoyed Jacob's ladder. They gave me the skills to get a job. Not only am I working in a part time job but I am interning in several places afterwords based on what I learned from Jacob's ladder. My internship now requires me to look for work for other people and get employers to work with us at the staffing agency. I am blessed to have such an opportunity.This is from Renemary DuBois

Client Served

Rating: 5

Hello everyone! I am here to tell you that Jacobs Ladder Job Center is a awesome center to go to. The voluteers are very helpful and understanding and they are to get you to that next step to getting employment and I would recommend this center to anyone who needs help in getting employment.

1

Client Served

Rating: 5

My experience with Jacob's Ladder has been amazing.From my very first day, there was a feeling I felt about this place that has shown true. It's like they have helped me be the best person I can be.They have allowed me to gain access to different opportunities. As long as I did my part they were there for me.To be truthful, words could not express all the help, love, respect, and patience they have for people. It's really a special place,that through honest desire, dreams can turn into a reality. It is a place hope stays alive and people really care.

1

Client Served

Rating: 5

I had the pleasure of being a client and now being a full-time employee of Jacob's Ladder as the Technology Instructor. Upon first arriving at Jacob's Ladder as a client, I was very impressed with the willingness of staff to help me in my job search. I began to network with volunteers who even forwarded my resume to their friends, churches, and employers. Soon after, I began volunteering at Jacob's Ladder as a speaker and it was fun to tell my story. Several months later,an opportunity opened up for a part-time position as Technology Instructor for Jacob's Ladder clients. I jumped at the opportunity to work for the program where I could offer encouragement and expertise in the area of Technology. I am now a proud full-time employee of Jacob's Ladder and I am excited about where we are going as a non-profit. Go Inspired Team!

5

Client Served

Rating: 5

I cannot give enough praise to the staff as well as the volunteers at this program know as Jacob's Ladder. The resources and knowledge that is readily available is "top knotch". This program is of the highest caliber to those who are committed to obtaining employment or for those looking to enhance the skills they already have. They helped me perfect applications and the cover letters and resumes are extremely helpful. The volunteer speakers bring an added bonus. The knowledge they share, the information on life experience pertaining to the job market and how they learned to motivate is excellent.