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2011 Top-Rated Nonprofit

IHS, The Institute For Human Services, Inc

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Volunteering Oportunities

Nonprofit Overview

Causes: Homeless & Housing, Homeless Shelters

Mission: IHS, The Institute for Human Services, Inc., is a comprehensive social services agency working to prevent and end homelessness in Hawaii. We are a 501(C)3 – a private, non-profit organization, that is solution oriented and positive outcome-driven. Our mission is to provide “respite for those who are unsheltered and solutions that transform the lives of homeless and at-risk people.” Our vision is ”a community where everyone has a right to, and responsibility for safe, decent, and affordable housing.”

Results: In FY2012, we served over 5,000 people in at least one or more programs, helped prevent homelessness for 401 households (1,232 individuals) and assisted 516 households move from homelessness into stable housing (779 individuals).

Programs: While IHS is known for providing emergency shelter and food to the homeless and those most in need, we do far more through our array of eight services: Emergency Shelter and Services, Case Management, Community Food Programs, Children’s Enrichment Services, Outreach, Housing Placement Services, Pre-vocational and Employment Services, Health Services

Community Stories

3 Stories from Volunteers, Donors & Supporters


General Member of the Public

Rating: 5

IHS has helped so many in the community, not only the homeless, but also people who want to do something to help them. They were very gracious in encouraging and accepting Halloween goody bags from my son's class for the children served by IHS. Their staff member, Kate Bepko came to the school to personally thank the children and help educate them about IHS and the good they do.

They also graciously accepted our donations of candy immediately after Halloween and toiletry items. Our school donated over 90 pounds of candy and a couple boxes of toiletry items.

They do a great job of treating the people they serve with dignity and inspiring others in the community to help.

Review from Guidestar


General Member of the Public

Rating: 5

IHS does so much with so little! It is great to witness how far they can stretch a dollar and still give so much to the community. Not only do they shelter and feed the homeless, but, they also work hard to keep those that are housed from becoming homeless again. Their support also extends to education on how to manage finances and good nutrition. They are also able to harness wide-spread community support for volunteers, they are an invaluable asset to Oahu.

Review from Guidestar


General Member of the Public

Rating: 5

I've experienced the professionalism and friendliness of IHS first hand, although I've never been homeless or worked at IHS. My first type of experience was in donating food left over from professional meetings or large private events. When I pull my car up to IHS, one or more clients comes up and politely offers to help me carry in whatever I've brought. They gently direct me to a parking place and lead me to the donation receipt office. It's obvious that IHS has inspired good morale and modeled friendliness to engender this kind of response from their clients.

The second type of experience was occasioned by my need for a strong person to help with small chores like carrying some heavy buckets down 30 steps to my garage - I'm elderly and not strong enough to do heavy work like that. It's impossible to find anyone to do brief work like that in the regular labor market. After a little thought, I called IHS and was referred to their social worker, who immediately identified a couple of gentlemen who would help me. I use the term gentlemen accurately. From the time I picked up my helpers til I dropped them off again, they were considerate, polite and very willing to help. Of course I paid them generously for their time! The social worker was courteous and immediately understood my problem. I've repeated this experience a couple of times with the same great service through IHS. IHS really provides a service to the community in many more ways than one might think!

Review from Guidestar