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2016 Top-Rated Nonprofit

Humanity Road

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Nonprofit Overview

Causes: Animals, Disaster Aid, Disaster Preparedness & Relief Services

Mission: We help the public survive, sustain and reunite after catastrophic disaster by closing the black hole of communications. We monitor social media to save lives. We connect people and animal owners with those who can provide them aid.

Results: Humanity Road helps locate, organize and connect people and communities with valuable information and critical resources. Since its founding in 2010, the organization has responded to nearly 1,000 disasters around the world.

Target demographics: We help people, animals and emergency officials by connecting them with resources when disaster strikes. During a disaster, impacted areas become overwhelmed, and viable lifesaving solutions and information can become impossible to find. Humanity Road is an additional lifeline (the bridge) for the affected public, local officials and emergency response teams using innovative technology and social listening platforms.

Direct beneficiaries per year: Every year, Humanity Road volunteers help thousands of people and animals around the world impacted by disaster. In 2016, the disaster desk was active for 3,878 hours. Volunteers responded to 105 events in 45 countries, and total volunteer hours of service topped 11,000 hours.

Geographic areas served: places all over the world

Programs: Because no call for help should be unheard, we monitor social media to save lives, testing new disaster response tools and technology, and helping emergency officials plan and conduct preparedness campaigns and exercises to improve the disaster response chain of care.

Community Stories

23 Stories from Volunteers, Donors & Supporters

1

Client Served

Rating: 5

Following Cyclone Debbie here in Australia we needed some quick intelligence on the extent of damage to cellular networks, which HR were able to provide quickly and painlessly. We are already using that data to help further build resilience in Australia. Without HR's support, this information would have been much more difficult for us to find. Also, the history of HR's situation reports provides an invaluable longitudinal data set on the impact of disasters on communications and other vital services.

2 Sam Van L.

Professional with expertise in this field

Rating: 5

This knowledgeable and well organized team is an asset to almost any team.
They brought a combination of gear and savvy that brought communications to Big Pine, re-connecting residents with their worried families elsewhere. They organized and provided space and support for FEMA so locals could easily register for aid.

Being self-sufficient meant that they were not a burden to their partners - in fact they hosted me and another partner in their RV, allowing us to focus on our missions.

I was happy to provide Logistics Support to Humanity Road, delivering essential items to their operation in Big Pine Key, FL after Hurricane Irma.

Most recently, they connected me with a specialized technical advisor who is now assisting us to plan an innovative radio communications system for partners working in the mountains of western Puerto Rico.

I look forward to working with Humanity Road in the future.

5

Professional with expertise in this field

Rating: 4

I reached out to Humanity Road on behalf of the Ministry of Civil Defence and Emergency Management in NZ. We're engaging with them around capability building for our public information function and exercise planning and development. Cat has been wonderful, happy to share knowledge, answer questions and provide advice. We look forward to continuing to strengthen our relationship in the future.

5 RobinNicole

Professional with expertise in this field

Rating: 5

After Hurricane Sandy in NYC our team of designers had a chance to work with Humanity Road, who were in the midst of supporting the most vulnerable citizens in New York City. HR gave us invaluable information about the immediate needs of rescue workers in a crises. Our product development benefitted greatly. They have continued to support and help our efforts by connecting us to people in different countries that do first responder work. HR are organized, compassionate and up to date with communication strategies and needs for emergency workers.

4

Professional with expertise in this field

Rating: 5

Humanity Road fills a unique niche in the demand for digital information around the globe when disaster strikes. No one provides such vital detailed information during times of crisis as Humanity Road. The efficiency and effectiveness of this organization is simply outstanding. I urge you to find a way to support them with donations or exposure. Find them on Facebook, like them and share Humanity Road's page.

8 mattcodanradio

Professional with expertise in this field

Rating: 5

As an expert in HADR Radio Communications I truly understand the power of swift and clear communications. Humanity Road is one of the most inspiring and relevant non profits that exist in this sector today. Their obvious passion for helping people during the humanitarian disasters is equal only to the extraordinary results they achieve when they "deploy". The aggregated data that is collected via the various sources of social media they analyse helps guide the big organisations more efficiently in helping the affected people. However they also live and die by the adage that they must always keep the human in humanitarian relief, it may all be online but it always more about the people.

7

Professional with expertise in this field

Rating: 4

As a Pacific Disaster Center representative I worked with Humanity Road (HR) staff in an exercise environment supporting a multination disaster response exercise. The HR staff were clearly experts in their field. PDC looks forward working with HR in the future on real or exercise environment disaster response.
Respectfully,
Lara Payne
Pacific Disaster Center

5

Professional with expertise in this field

Rating: 5

Researchers have now started publishing data on the use of social media in disasters, and lawmakers and security experts have begun to assess how emergency management can best adapt. “The convergence of social networks and mobile has thrown the old response playbook out the window,” Michael Beckerman, president and CEO of the Internet Association, told the House Subcommittee on Emergency Preparedness, Response, and Communications on June 4. The new playbook will not do away with the emergency broadcast system and other government efforts. Rather, it will incorporate new data from researchers, federal agencies and nonprofits that have begun to reveal the exact penetration of social media in disasters.

I believe Humanity Road will play a growing and ever more important role helping us all adapt to and leverage this trend as their ecosystem of partners and subscribers grows.

8

Professional with expertise in this field

Rating: 5

I lead a team of engineers in an international consortium (70 companies/government agencies across 17 countries) to implement secure interoperability (cybersecurity for cloud networks). Humanity Road has been extremely helpful in focusing our efforts for disaster response and helping us to understand use cases through their real world experiences.

5

Professional with expertise in this field

Rating: 4

I run a small non-for-profit tech company in Kathmandu. My team worked closely with Humanity Road after the earthquake in Nepal, particularly to operate quakemap.org that my team deployed right after the earthquake.

Humanity Road helped us to collect, verify, and process reports coming to the quakemap platform. Quakemap was used as one of the key information sources in Nepal's earthquake response and relief work. In addition, they created Situation Reports periodically based on the information available in quakemap.org and other sources. The report was used by different humanitarian agencies.

This was the first time I worked with Humanity Road directly. I found them open and highly professional. I am impressed with their practical advise and inspired by their passion in helping people in crisis. They were always accessible in Skype, emails etc. when I needed them. It was great experience working with them.



9

Professional with expertise in this field

Rating: 5

I run a website called crisiscleanup.org. After disaster, hundreds of voluntary organizations use it to coordinate relief efforts. However, the first couple of weeks after disaster, nobody knows who needs help. To help solve this problem, I partnered with Humanity Road and other organizations to open the free 1-800 number for survivors of disasters.
When it counted most, Humanity Road provided digital, remote volunteers to participate in a virtual phone bank. They were able answer phones from survivors in Texas, Oklahoma, and Wyoming. They listened to their stories, and entered their work requests on crisiscleanup.org. I, and those survivors, are in debt to the service Humanity Road volunteers gave when it mattered most.

6

Professional with expertise in this field

Rating: 5

Humanity Road has an extraordinary responsibility assisting victims of disaster; however, what really goes unnoticed is the effort behind the scenes of their leadership who initiates mutual aid requests for additional volunteer teams to assist in whatever the disaster may be - whether a local or international level disaster. The challenges faced during times of disaster are dynamic yet the Humanity Road team and their past operational experience make for other volunteer organizations, like mine, to be able to contribute effectively and without confusion as instructions are clear and concise. Humanity Road and their volunteers use many of the collaborative tools on the market to their advantage and in doing so, it promotes a culture of information sharing among the teams. I am happy to have the opportunity to provide assistance to Humanity Road and those they serve.

10

Professional with expertise in this field

Rating: 5

I'm a medical doctor and I lead disaster response teams. I've led teams for the US Navy, FEMA, the Roddenberry Foundation, and others in Iraq, Afghanistan, Katrina, Port-au-Prince, Banda Aceh, Tacloban, Kathmandu, Izmit, and more. Over the past several years I've come to expect to see Humanity Road at work by the time I arrive in any event and that's been consistently so, including the most recent Nepalese Earthquake. Cat and her team were coordinating communications between dozens of organizations inside the first three days after the earthquake and they continued through my own ten-day team deployment there and back. I was able to ask her team questions while we prepared for deployment and get answers relayed from experts within hours. I was able to give her updates from our work in the foothills of the Himalayas and her team relayed our status and our needs to other teams within minutes. I now consider Humanity Road an integral asset for us during responses and I seek them out before I go anywhere. One of the most valuable attributes any of us can ask for is professional reliability and Humanity Road is there, every time. Speaking for my own teams, remembering far-away nights in the dark linked only by satellite phone, Cat and her volunteers have our deep thanks.

5

Professional with expertise in this field

Rating: 5

I met with Ms. Cat Graham, Vice President, Humanity Road during the Pacific Endeavor (MCIP) exercise from 11-22 August 2014 in Kathmandu, Nepal. Her contribution in the White Cell of Pacific Endeavor was an opportunity to learn and grow further. She has linked humanitarian community with translators without borders, Direct Relief - Medicines, CISCO’s humanitarian services as well as HA/DR services for boarder disaster preparedness in Nepal.

While we were focused in the exercise, the massive floods and landslides triggered by heavy rainfall from 14-18 August 2014 caused hundred of thousands of people across 25 districts affected in the country. Among the affected districts, the four districts of Western Nepal - Banke, Bardiya, Dang and Surkhet were the most affected districts. More than 163,000 population were affected by the flood and about 31,500 houses were damaged (8,562 houses fully destroyed and 22,890 partially damaged).

The major gap was identified in shelter. Based on this gap, Ms. Graham immediately linked with Shelter Box to provide possible assistance. International Federation of Red Cross (IFRC) and Nepal Red Cross Society was linked with Shelter Box for possible quick assistance. This linkage worked and Shelter Box agreed to provide support in Surkhet District. As of now, 58 shelter box installed in three VDCs of Surkhet district, however, remaining 166 under process of installation.

I fill honored working with her as she is always ready to assist people affected by disasters and quite supportive, encouraging and motivating. I would love to keep working with her and Humanity Road in coming day.

3

Professional with expertise in this field

Rating: 4

Humanity Road helped during a recent public event by monitoring social media for information that would be instrumental in our Emergency Operations Center.

The Humanity Road team proved to be proficient in using new and established tools to monitor Twitter, Facebook, Google Plus, Instagram, and other sources.

During the event, the team produced information that was not readily available to EOC staff.

Thanks to the Humanity Road team for their innovative application of social media in emergency management.

5 gjsikora

Professional with expertise in this field

Rating: 5

Humanity Road’s unyielding, dedicated and quality efforts of collecting, aggregating, posting and disseminating information in supporting disaster awareness and relief, and humanitarian assistance is industry’s best, providing other respective organizations a standard for which to aspire. Core to their success is their depth and breadth knowledge and experience of open source information, using a best-of-breed approach across a variety of tools and methods in harmony to obtain the best timely and accurate intelligence possible. They do not just passively use these various open source information tools and methods, but continuously improve industries policies and processes through actively participating in exercises, training and program events, and directly coordinating requirements and evaluation with tool providers. We have been working with Humanity Road since 2012 developing supporting capabilities for which their assistance has been continuously professional, un-biased and spot-on. They are a true and proven leader in forming the way forward for open source information intelligence.

4

Professional with expertise in this field

Rating: 5

Humanity Road is a trusted resource to many disaster response organizations. They provide relevant and verifiable information about developing events which can be relied upon for situational awareness or tactical deployment decisions. Our organization has worked with HR on several occasions since Hurricane Sandy, and would recommend them to any Emergency Management organization without hesitation.

4

Professional with expertise in this field

Rating: 4

I am theSubject Matter Expert for Communications and Information Sharing as it relates to Humanitarian Civil Assistance and Disaster Relief within the Office of the Chief Information Officer for the Dept of Defense. One area that we are looking at is how can we better manage Social Media, globally, to assist our Commanders that are responding to an HADR event as well as the responder community in general. We have been working with HumanityRoad (HR) now for over three years as they been a key part of our experimentation on Social Media and its inclusion in our exercise process. I truely think that without HR's help we would have been lost in trying to figure out a way ahead.

Ray B.

Professional with expertise in this field

Rating: 4

Humanity Road has been an active collaborator in the development of community knowledge relating to the integration of technological capabilities into HA/DR activities by and with the federal government. The HR team is both professional and knowledgeable - a pleasue to work with.

Professional with expertise in this field

Rating: 5

I worked with members of Humanity Road during disaster simulation and experiments event out in Colorado a few months ago and found everyoen involved in this organization to be very well qualified, and in general great people to work with. They are knowledgeable very willing to learn, and eager to help in any situation. I was very impressed with their performance and hope to work with them more in the future.

1

Professional with expertise in this field

Rating: 5

Humanity Road is an organization that is based on the concept of virtual volunteers that help connect disaster survivors in need of assistance with Emergency Management organizations. They do crisismapping, crowd source mapping and other innovative social media means to assist in disaster and recovery. This organization is very proactive in helping to get emergency managers to be able to connect with disaster survivors. They train emergency managers and volunteers during the "blue sky" times so they are prepared to use social media to connect those in need after a disaster with the responder community.