The Hope House is a great concept, but the majority of the current staff fall extremely short in actually providing the much needed services that are promised to the clients and advertised to the community. The DIRECTOR, COORDINATOR, and CASE MANAGER go out of their way to belittle, berate, humiliate, and dehumanize the clients. All three also participate in gossip with clients regarding other housemates. On SEVERAL different occasions I have witnessed the coordinator withhold physician prescribed medications from clients for reasons as simple as being one minute late to the window, and even the coordinator herself coming in late. This means 'Med time' has come and gone, absolutely none of the clients received there medications, and were consequently told 'too bad'. The hope house is constantly requesting funds from the public to improve programs and toiletries clothing cleaning supllies etc yet these things are never actually bought they are also donated.
Review from Guidestar