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2010 Top-Rated Nonprofit

Goodwill Industries of the Southern Piedmont, Inc.

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Nonprofit Overview

Causes: Goodwill Industries, Human Service Organizations, Human Services, Job Training

Mission: Goodwill Industries provides workforce development services that enable individuals with employment barriers to achieve their highest level of personal and economic independence.

Geographic areas served: Southern Piedmont of NC & SC

Programs: At Goodwill Industries of the Southern Piedmont, we put people to work. In 2004, Goodwill provided workforce development services to more than 6,700 people. Through comprehensive workforce development services, we put people to work everyday: People who are underemployed and struggling to make ends meet and people who, because of a disability or economic barrier, have not had the opportunity to gain specific and viable skills. Goodwill provides the training and services necessary for people with vocational barriers to obtain, maintain and improve employment opportunities. With job centers in Mecklenburg, Gaston, Cleveland, and Lincoln Counties, we move closer to achieving our vision of becoming the region's leader in assisting persons with vocational barriers to gain employment and independence. At Goodwill, we believe that every individual deserves the opportunity to experience the dignity and self-esteem that comes from productive work. We also believe that the entire community benefits when every able adult is engaged in productive work. Career Development ServicesWe match individual skills and abilities with employers' job needs, and provide job readiness training to help prepare individuals for the world of work. We offer retention strategies to assist participants in maintaining employment and exploring career development opportunities. Employment Skills Training Services - Careers in Banking, Call Center/Customer Service, and Careers in Hospitality Training Programs Organizational Employment Services - Sheltered Employment and Work Activities - Provide long-term job and work experience training for people with severe vocational barriers.- SWEEP (Supervised Work Experience and Education Program) - Combines classroom instruction and hands-on work experience to prepare individuals with a mental disability for work. Employment Support Services - GAIN (Greater Access to INdependence) - Provides instruction in independent living skills in areas such as money management and transportation for people with vocational barriers.- Deafness Services - Serve the needs of people within Goodwill training programs who are deaf and have vocational barriers. Goodwill's Deafness Services provide access to vocational training programs at Goodwill through interpreter services and goal-setting for individuals.- Coaching Services - Provide placement assistance through on-the-job training with a trained work counselor who assists both the employee and the employer during and beyond the training period.- Vocational Assessment Services - Provide the identification of aptitudes and abilities for individuals, matching skills with job goals. Assessment Services, through the evaluation process, identify future training needs for the individual to achieve his/her vocational goals.- Work Adjustment - Provides a realistic work setting to evaluate individual work habits and abilities.

Community Stories

2 Stories from Volunteers, Donors & Supporters

5

Client Served

Rating: 4

Goodwill Industries of the Southern Piedmont is making a difference in the Charlotte area Hospitality Community. By training clients in most aspects of the hospitality industry, they are helping to create knowledgeable applicants new to our industry. I have been involved since the foundation of this training program, and have seen constant attention and ongoing improvement to the program. Through careful screening of program applicants and thorough training, the calibre of their graduates is consistently very high. Because of the high attendance and participation expectations for the attendees, I have the confidence that most Goodwill Hospitality Training Program graduates will demonstrate interest, enthusiasm and reliability if they become associates at our hotel. In fact, one of our associates who graduated from the program has received such positive guest recognition that she has received our Associate of the Month award, a "Spirit to Serve" award from our corporate offices, and a promotion during her tenure here. We are very pleased to be participants and beneficiaries of the Goodwill Industries of the Southern Piedmont Hospitality Training Program.

5

Client Served

Rating: 5

Goodwill has outstanding training programs!! I know because I am a former graduate. Because of Goodwill I am now in the Hospitality industry. I have been working here for 3 and half years. I attribute my success to their thorough training. I started at the front desk and now I am in sales. I love it!!