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Goodwill Industries of Central Ohio, Inc.

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Nonprofit Overview

Causes: Goodwill Industries, Human Service Organizations, Human Services, Job Training

Mission: Founded in 1902 by Rev. Edgar Helms, Goodwill Industries'' primary mission is to place people in productive and competitive jobs.

Geographic areas served: Franklin and Madison Counties

Programs: Developmental disibilities day programs - our day services provide services for individuals with developmental disabilities. Program includes activities, community integration, work, art classes, fitness programs and development of activities of daily living skills. Day services are designed to help individuals build independence, quality of life and provide work opportunities. We served 667 participants in day programs in 2014.

supported living - our supported living are a lifeline for individuals with disabilities who are living in their own home. We provide 24-hour in-home support. Our staff is trained to address many vital responsibilities including support of activities of daily living, medication administration, cpr, first-aid, behavior support and crisis intervention. In addition, we provide a comprehensive range of services from the planning and preparation of meals to budgeting and financial assistance. The supported living program offers classes that promote independence and skill building, as well as building upon skills learned. More than 277,800 hours of supported living services were provided in 2014.

donated goods - collection of donated goods for resale in retail stores located in franklin county, as well as an auto auction. Sales of donated goods and purchased goods provide employment to over 223 people including those with disabilities and other barriers. Donated goods partners with all other goodwill columbus programs helping individuals improve their quality of life through work and related services.

workforce development, onsite residence, contract services, and other program services - workforce development offers a wide array of employment-related services to assist job seekers with physical, developmental, and mental health diabilities and other barriers to obtain and maintain competitive employment. Onsite residence is an intermediate care facility for individuals with developmental disabilities. It serves 23 adults and is staffed by nurses 24 hours/day. Contracts provides janitorial and security services to state of ohio corporate centers, companies and organizations throughout central ohio. Goodwill provides onsite supervision to ensure customers receive consistent, quality services. In 2014, 91 of the 143 contract services employees are individuals with a documented disability. Total expenses and revenues for all other program services are as follows:

Community Stories

4 Stories from Volunteers, Donors & Supporters


Rating: 1

Had a question about the website concerning an obscure reference on the auto auction portion of the site. When I called the auto auction the Agent didn't know what was meant by "gas monkey garage project". I thought it was a typo. Was then referred to Todd Regal(sp) whose call went to voice mail. So, I now call the website number for " any questions or comments and the operator sends me back to the auto auction agent who tells me he just spoke to Todd Regal who is aware that I've been referred to speak to him. Now I call the operator again and tell him he needs to connect me to someone who is responsible for the website and he rudely tells me that the agent should have been able to answer my question and that he was being very patient and kind with me, and sends me to Todd Regal's v. m., whom is V.P Marketing. So now I Google gas monkey and it's an obscure car reality show on the discovery channel that I guess I should esoterically be aware of just because I potentially want to by a car at their charity auction. One more call to the agent to explain who says,"I'm a car guy and I never heard of it." Once more the v.m. forTodd v.p. marketing who handles website content. No return call. Very unprofessional for a nonprofit whose lifeblood rellies on donations from the general public whom I'm sure very few are hotrod hipsters. No goodwill.


Review from Guidestar


Rating: 5

There is a long list of options provided via Goodwill Columbus and participants have a very positive impression of their experience as well. The staff is well trained and very motivated to make a difference.



Rating: 5

Goodwill has an amazing mission. The independence they bring to their community is outstanding. Everyone from the bottom up displays their own dedication to Goodwill’s cause. It is a true sign of an excellent organization.



Rating: 5

Goodwill continuously provides volunteers with great opportunities to give back in the local community. I have personally volunteered in bowling and the art studio. Their mission of empowering individuals with disabilities and other barriers is great. I loved the interaction i had with their consumers. It was a great experience.