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Goodwill Industries of Central Arizona

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Nonprofit Overview

Causes: Goodwill Industries, Human Services, Job Training, Sheltered Employment, Thrift Shops

Mission: Goodwill of Central Arizona''s commitment is to connect central Arizonans experiencing vocational barriers to gainful employment opportunities so that they may gain sustainability through the power of work. By providing the necessary tools, such as job skills training, education and basic needs to people with disabilities and disadvantaging conditions, these individuals are able to prepare for and find employment and contribute to our economy. We are a nationally recognized leader in empowering people through job training and employment services so that people may achieve their highest level of personal and economic independence. We provide an environment for people to believe they can succeed, achieve goals, develop skills and change the barriers they face every day.

Programs: Goodwill of Central Arizona is dedicated to promoting change within the community through the power of work. Goodwill operates over 36 social services programs and a publicly funded charter high school as part of our Service Initiative. The programs range from intensive case management and job skills training programs to Career Center services at multiple locations throughout our territory. The Service Initiative provides services to at-risk youth; disadvantaged adults; people with disabilities; and seniors returning to the work force. Program offerings include: conveniently located Career Centers; Workforce Investment Act (WIA) services; Vocational Rehabilitation programs; computer skills training; and customized job skills training. In addition, Goodwill performs janitorial and landscaping services through state and federal set-aside contracts and is a NISH agency. The Retail Initiative generates funds from the thrift store operations to support the mission of Goodwill. Ninety cents of every dollar raised by Goodwill of Central Arizona is used to fund services throughout central Arizona.

Community Stories

5 Stories from Volunteers, Donors & Supporters


Client Served

Rating: 3

You say that you put many people to work but my husband has applied here at the local store many times and they never have responded and they have openings our brand new store before it opened my husband applied and has several times since its been opened. Also I think (my opinion only) some of the prices are way too high for what I can afford to pay I can go to a new store and get some of the items for a $1 or so more to buy brand new. I know they have to make some money and they have lots of stuff I could use but whomever they have putting the prices on does not know prices in the new stores. when some of these items are already old and used alot. People can go to garage sales and find better prices or negociate prices if they really need it. which is something you cannot do in the store.


Client Served

Rating: 5

I am currently in college and on the waiting list for the nursing program. This was a dream of mine for 30 years that I never thought would become a reality. As a result of my involvement with Goodwill and its scholarship, my adult daughter is now starting college and another adult relative is going to college. They said I gave them the inspiration to pursue their dreams. Without Goodwill none of this would be happening.


Client Served

Rating: 5

I just bought my first item from the shop goodwill auction site, although it was damaged during shipment(through no fault of goodwill) their customer svc mgr.was right on top of it with a full refund and prompt communication through the whole process. I will defintely make more purchases using shop goodwill auctions. I highly reccomend them..Not to mention what a great cause to donate to..


Client Served

Rating: 4

Sometimes I find things that I would never expect and have in my home as furniture or wear every day. The staff is usually very nice and I enjoy talking to the people because they seem to enjoy their job and seeing the things people find.


Client Served

Rating: 5

I have been shopping my neighborhood Goodwill for five years. Not only are Goodwill salespeople cheerful, I find the merchandise of good quality and the prices extremely fair. My favorite day to shop is Sunday. It's quiet and I get to use my student discount card. I know that my donations to Goodwill support a cause much larger than my neighborhood and that makes me feel good inside.