Since she has posted a phone number to answer the critics, perhaps the director of public relations, Donna McArdle, can answer one question that's come up around the hospital this week: Is it true that John Ernst, the CEO of the hospital, is getting a retirement "bonus" as part of his contract, of $600,000/year for an undisclosed number of years to serve as an outside "consultant" for Deborah from his retiree home in Florida, after December 31, 2010? So, this person who was responsible for bringing the place to its current financial mess, will continue to collect huge sums of money to "guide" the place, after he has retired and left? Next question: Is this hospital Board both blind and retarded, to allow this to happen, when the place is in deep financial trouble, with a total debt estimated at $40-50 million?
I have been through a similar situation at my previous hospital in NYC that was a 100+ year old charity system. It is the same pattern over and over again. I cannot tell for sure what is happening at Deborah but it is walks like a duck, quacks like a duck, what do you think it is? The board is in the pocket of the administration. They don't have access to actual facts, just what the administration chooses to tell them. They are either pleasantly demented, too trusting,or they are in bed with the administration. I don't know what is worse. Some members at the top of the administration are in this for the $$$. They give themselves huge salaries and bonuses, and use oppressive tactics to silence and intimidate their employees, if they ever to speak the truth. The honest employees who care for the place get booted out, no crime necessary, and off with their heads. Administration keeps hiring outside consultants who suck the blood out of the organization, while administration fishes for and only accepts what suits their agenda, which is the stuff their own pockets full till the last heartbeat. No pun intended. This sounds awfully like campaign contributions. You pat my back, Ill be nice to you later. Sounds familiar? I believe Medicare's fraud investigators need to be notified and the truth will come out. This way may be Deborah will come back to life, true again to its mission and the nice honest people can stay. Deborah is a 5 star hospital that deserves a 5 star administration. Simple as that. Giving out your phone number needs to be matched with telling the truth.
I am very confused by all these comments I am reading. The Deborah I have known as a patient (and my friends have come to) is a wonderful hospital that has cared for us. It has also taken care of other people in my retirement community. The care was always wonderful. I am reading these mean gossipy things people are writing and just can't believe them. I think that Deborah, like most hospitals, is under state and federal control, so I am sure that their finances and services are monitored for soundness and safety. When all the other hospitals in New Jersey were going out of business, we heard about it. Since I am not hearing these terrible things about Deborah anywhere except here, I can only believe the posts that say the people writing these things are trying to hurt the hospital. Why would anyone want to do that in today's day and age? Deborah represents the best of the best in a time when there is not enough for everyone. I am sad to see this meanness. The people who don't like Deborah should go their own way. I can't believe that people are writing about things that they say happened five or six years ago and that ruined the hospital today. When I was there for my last check-up it seemed like the hospital was still just doing fine. If you feel this way, go to another hospital, but leave the Deborah we love alone!
These back and forth posts are not helpful to me as I try to evaluate the Foundation. The negative posts appear to have been written by someone with an axe to grind. Why air your laundry here? The rest of us want unbiased information, please.
From these posts it sounds like someone has a grudge. Its a good thing that Deborah's standards and values are higher than yours. Considering that the hospital's finances are regulated and audited I can't believe these posts. Maybe you should take your anger and funnel it into something positive?
I am reading these negative reviews and can't believe they are talking about the same hospital I know! Why just today Deborah made the US News & World Report list of Best Hospitals!! I know that first-hand. I received wonderful care here. Maybe those you know who came here had other health problems that needed extra care?? And I had insurance, but I know other people who went there for care and were well-treated even without insurance. Seems the hospital is doing just fine.
My parents were both patients at Deborah and had fabulous care. It is one of the most compassionate hospitals in the state and both of my parents received excellent medical care that has helped them live many happy productive years.
I was very sick and the hospital took very, very good care of me...I have never been to such a good hospital.
Many of my close friends and more specifically my closest girlfriend was treated at Deborah earlier this year for her heart condition. All of the hardworking staff were welcoming, friendly and helpful. They consistently provided the support my friend needed and detailed information and updates regarding her condition. The entire establishment was clean and everything looked new and high tech., which really impressed me and her family. Since her time at Deborah she has experienced a fast recovery and despite the circumstances, she enjoyed her time there and felt confident that they did everything in their power to help her. We've all seen medical dramas on television, even there you can see that medicine is a constant struggle to remain on the cutting edge, always developing new procedures. It's not always a winning battle, sometimes you lose. It's called life and unfortunately sickness is sometimes further along that we expect, or affects people differently. It is absolutely no fault of any one doctor or any hospital, it happens everywhere. If you are blind to that, than you shouldn't even have the authority to add your opinion to this review. There are thousands of patients that have received exemplary and consistent care from Deborah, including at least 6 of my friends and family. They provide great care and do a lot of great things through their foundation.
I recently went to the new ER and was transferred into Deborah for respiratory problems. Trust me it was fantastic having a new emergency department so close to home! I received extraordinary care at Deborah which was clean, modern, and had the most caring staff. This was one of the best hospitals I have ever been to.
As a family member of a person affected with heart problems, I have done my homework on hospitals/facilities that specialize in cardiac care and I have heard nothing but the best about Deborah Heart and Lung Center! Good news travels fast!!
It's impossible to discuss quality care in our neighborhood without hearing numerous stories of the many individuals who have been assisted by Deborah Heart & Lung Foundation. I myself know 4 people, all in different stages of their lives, who would not be here today if it was not for the talent, dedication and compassion of those working in this hospital. The nurses and doctors always go the extra mile for their patients and the fact that good healthcare comes before your ability to pay for it is something that is entirely absent throughout the rest of the country.
I have heard nothing but good things about Deborah. I've had friends in the South Jersey area who are staunch supporters of Deborah for their caring service.