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Nonprofit Overview

Causes: Human Services, Philanthropy, Private Operating Foundations

Mission: https://www.charitynavigator.org/index.cfm?bay=content.view&cpid=17

Results: https://www.charitynavigator.org/index.cfm?bay=content.view&cpid=1771

Geographic areas served: national

Programs: Charity Navigator is the largest expert charity evaluator in America. The organization helps make impactful giving easier for all by evaluating the Financial Health and Accountability & Transparency of thousands of charities and by providing basic data on the rest of the 1.7 million nonprofits. Charity Navigator does not charge the organizations it evaluates, ensuring unbiased evaluations, nor does it charge the public for this trusted data. As a result, Charity Navigator, a 501 (c) (3) public charity itself, depends on support from individuals, corporations, and foundations that believe it provides a much-needed service to America's charitable givers.

Community Stories

2 Stories from Volunteers, Donors & Supporters

General Member of the Public

Rating: 5

I want my donations to get to the causes and people I care about and Charity Navigator provides a trustworthy, accurate, and easy to use way to do that. Their tools and site are easy to navigate.

Client Served

Rating: 2

I have utilized the Charity Navigator for 3 years now. I have in the past been very pleased with the capabilities of this site to help me make crucial donating decisions. However this year I am not able to get the comparison or the move function to work. This makes the site totally worthless for my purposes. I am disappointed especially after having told numerous friends about my delight with CN. I hope this issue is resolved soon.

Comments ( 1 )


charitynavigator 05/18/2012

Dear Linda Bacci, First, we want to thank you for your interest in our work, for using our site and for sharing it with your friends. More importantly, we commend your commitment to responsible and informed giving! Second, we apologize that you were unable to compare charities to one another. There are several ways to compare charities on our site which is explained here: http://www.charitynavigator.org/index.cfm?bay=content.view&cpid=484#6. We also demonstrated this function in a recent webinar. You can view that here: http://www.charitynavigator.org/index.cfm?bay=content.view&cpid=1372 (go to 7 minutes and 30 seconds and also 12 minutes into the discussion to see the parts about comparing charities.) Third, we’d be happy to answer your questions about how to ‘move’ a charity if you could contact us to clarify what you are experiencing. You can reach us here: http://www.charitynavigator.org/index.cfm?bay=content.view&cpid=459. Finally, please know that at Charity Navigator we are committed to continuous improvement (it is one of our core values: http://www.kenscommentary.org/2008/08/core-values-are-not-just-sign-on-wall.html). So, we value feedback such as yours as it helps us improve our service and make our site more user-friendly. Best wishes in all your charitable endeavors. Charity Navigator

Review from CharityNavigator

Client Served

Rating: 2

Your reviews are no longer accurate. There is an electronic blockade of accepting reviews from charity donors and current reviews cannot be given. With many more charities depending on corporate funding to stay afloat, their priorities are shifting. Donors who know the truth are pulling back and supporting groups with more integrity. They want to warn and direct potential donors about the truth of some of the charities, but the reviews are not being posted. I know a number of people who have gotten frustrated and quit trying after 30 minutes, several attempts, failing to reach you, etc.

Comments ( 1 )


charitynavigator 12/14/2011

Dear Paul Sundmark, Thank you so much for taking the time to share your concerns with the functionality of the GreatNonprofits’ write a review tool on our site. We are very sorry that you didn’t have a completely user-friendly experience when attempting to write a review. Please understand that another organization, GreatNonprofits, runs the review tool which appears on many different websites, one of them being Charity Navigator. And, you should know that the review data does not have any impact on our star ratings. We simply provide the reviews for interested donors who want to read about other people’s experiences with different charities. We have recently become aware that a few individuals, such as you, have had problems publishing their reviews. You should know that there is nothing sinister going on here- no one is trying to block anyone’s feedback! In fact, the opposite is true. We do everything we can to encourage all different types of stakeholders to contribute their feedback. Since becoming aware of the log in problems, we have consulted with GreatNonprofits’ technology folks. I’m pleased to tell you that we’ve found a resolution to the problem. Both teams are working diligently and we expect to have a fix in place within a few days. Again, we do apologize for the inconvenience and I hope you will continue to use Charity Navigator’s free site to make informed giving choices. Sincerely, Charity Navigator Staff

Review from CharityNavigator