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2010 Top-Rated Nonprofit

Byte Back

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Nonprofit Overview

Causes: Education, Employment Preparation & Procurement, Human Services, Job Training, Vocational & Technical Schools

Mission: Byte Back’s mission is to improve economic opportunity for low-income residents of the Washington DC area by providing computer training and employment readiness skills.

Results: Byte Back alleviates poverty by providing students with a clear pathway to a family-sustaining career. Within five months, our students, our students can learn and become certified in skills that make them qualified for IT and business support positions that pay $30,000-$70,000 annually and offer full benefits. When coupled with our job readiness and career services supports, Byte Back's courses give students everything they need to obtain such a position. For most, their post-Byte Back employment is their first experience with a full-time, salaried position with benefits. These jobs enable our alumni to build generational wealth and model career-focused behavior for their children and grandchildren. Byte Back's model and approach is exactly the type of direct-service, tangible support that communities need to break the cycle of generational poverty. As a licensed post-secondary educational institution, Byte Back teaches more than 900 students annually at nearly two dozen sites in the District. We offer cutting edge IT certification training programs to broaden students' employment opportunities and place them into living wage careers in IT and business services. Our students come to us with all levels of computer experience from those who touch a computer for the first time on their first day of class to those who can refurbish a laptop in minutes. In March 2016, Byte Back was honored as an American Graduate Champion by Howard University Television. In addition, we were recently renewed as a recipient for both the United Way and Combined Federal Campaigns. We are a designated Catalogue for Philanthropy Best Nonprofit (2014-2015 and 2010-2011) and a two-time finalist for The Washington Post Award for Excellence in Non-profit Management. Recent outcomes include: • Digital Literacy: 670 students enrolled in beginner computer classes (82% completion rate, 84% pass rate); 252 students enrolled in intermediate (Microsoft Office Track) classes (73% completion rate, 89% pass rate) with all passing intermediate students completing an effective resume and cover letter. • Certification Courses: In Fiscal Year 2015, we enrolled 184 certification students with 135 students completing a certification class. Eighty-one of these students received at least one certification with 55 students obtaining new employment. Students who held employment coming into the program are not included in the new employment data. The average hourly wage was $16.25 for part- and full-time jobs. • Byte Back student satisfaction and referral rates averaged more than 90%.

Target demographics: improve economic opportunity for low-income residents

Direct beneficiaries per year: 963

Geographic areas served: Washington, DC Metro Area

Programs: digital literacy courses, advanced IT Certification training, and job readiness and career development services

Community Stories

1 Story from Volunteers, Donors & Supporters


Professional with expertise in this field

Rating: 5

Working in adult education in the District of Columbia, I have been hearing about Byte Back since I first came to the area. However, it wasn't until I began directing a local Americorps program and placed two Americorps members at Byte Back that I had the pleasure of gaining a better understanding of the great work that they are doing. I knew that Byte Back offers critical computer and job training opportunities to the community, particularly for low-income members of the community. I knew that the administration and education there are engaging, knowledgeable, dedicated professionals and the volunteers who teach many of the classes know their stuff. What I didn't realize until I walked in for my first visit to the main site is how all this comes together to create a dynamic, productive, welcoming environment. It is a place where you know things are getting done, learning is happening, and students and staff are working together for mutual success.