Over 1.8 million nonprofits and charities for donors, volunteers and funders

2017 Top-Rated Nonprofit

Tri Lakes Cares

Claim This Nonprofit

More Info

Add to Favorites

Share this Nonprofit

Donate

Volunteering Oportunities

Nonprofit Overview

Causes: Emergency Assistance, Human Services

Mission: Tri-Lakes Cares is a community based, volunteer supported, resource center whose purpose is to improve people’s lives through emergency assistance, self-sufficiency and relief programs.

Results: From our beginnings as a small food pantry and thrift shop in 1984, we have grown to become a comprehensive human services agency serving the Tri-Lakes region of Colorado. While this region appears affluent, there are hidden pockets of poverty in which households must choose between putting food on the table or keeping the lights on, between getting medical care, clothing, and school supplies or paying the rent. Tri-Lakes Cares resolves these difficult questions by providing free access to basic human services to income-qualified residents of northern El Paso County (those earning 185% of federal poverty level or less). Last fiscal year (October 2015 to September 2016), TLC provided 12,409 service visits, benefiting 1,619 people in 585 households, including 574 children/youth, 199 senior citizens, 54 veterans and 189 individuals living with a disability. We provided the following services to our clients and the community: * 62 households were helped with rent or mortgage payments to prevent families from becoming homeless. * Over 235,065 lbs of food were distributed to those who were hungry, including fresh produce, dairy products and other perishable items through various food pantry program * More than 600 patient services were provided to 171 individuals by the Neighborhood Nurse Center and the Volunteer Medical Clinic treated 28 patients * A total of 370 holiday food bags were distributed for Thanksgiving and Christmas and 276 children and 79 senior citizens received gifts through the Giving Tree program * 93 households were helped to keep the lights and heat on, or received help with other utility payments like water bills * 135 school children (K-12) received grade-appropriate school supplies, valued at $6,751, to help prepare them to learn in school Through client surveys, we have found that: • 47% of individual surveyed said they would not be able to meet their family’s grocery needs without the help of TLC’s pantry; • 68% of individuals surveyed reported an increase in overall health by using the Neighborhood Nurse Center and Volunteer Health Clinic; and • 72% of Getting Ahead graduates reported an increase in their stability regarding resources including finances and feelings of safety.

Target demographics: low-income individuals and families who live at 185% of the federal poverty guidelines or less who live in TLC's primary service area.

Direct beneficiaries per year: 585 households impacting 1,619 individuals including 574 children, 199 senior citizens, 54 veterans and 189 individuals living with a disability.

Geographic areas served: the Tri-Lakes Region of Colorado (northern El Paso County) and selected areas of northern Colorado Springs

Programs: Food, clothing, medical assistance program, financial assistance for rent (to prevent eviction), utilities (to keep lights and heat on), transportation needs, and self-sufficiency programs including Getting Ahead classes, financial budgeting classes, post-secondary education or professional certification and childcare.

Community Stories

67 Stories from Volunteers, Donors & Supporters

3

Client Served

Rating: 5

Our family used to donate regularly to Tri-Lakes Cares, and due to a sudden employment situation, our family became clients of the organization. We cannot say enough good things about TLC, as they provide such services to help families in crisis get by, such as providing school supplies for our children, food at Thanksgiving, food and gifts at Christmas, and supplemental food for the family, if necessary, throughout the year. There are two social workers employed there to help people locate other services in and around the community that they may need, and I believe they also provide assistance in finding jobs. Twice a week, TLC opens a food pantry with donated food from various businesses in the area, and clients can take whatever is available that day. Another food benefit available at TLC is the monthly "commodities", or various food packages provided by the federal government. Besides food assistance, there is assistance with utilities available, and TLC offers some kind of rent/mortgage assistance, as well. Last year, our family was fortunate enough to have TLC's volunteer staff figure our taxes for us, and that was definitely a big help. Furthermore, each year TLC offers a class to its clients who want to move forward with their lives and get back on their feet. I was able to get into the class this year. So far it's an excellent class, and I'm learning a lot. Our family is very grateful to have such a helpful organization available to us, and what's even better is that Tri-Lakes Cares serves our local community, keeping us from having to drive all the way down to Colorado Springs in order to participate in the services available. Finally, every member of the staff at Tri-Lakes Cares is extremely helpful, courteous, professional, friendly, kind, and, most importantly, compassionate. Tri-Lakes Cares is definitely a valuable asset in the greater Monument community.

3

Client Served

Rating: 5

Tri Lakes Cares has been very helpful for us. They go beyond just being friendly. The people they have working there and the volunteers are so friendly. They are always friendly and don't make you feel like less of a person. They help anyway they can. If they don't have the answer, they refer you to someone who usually can.
When you are on limited income the senior bags they distribute and they low income bags are so very helpful.
They help with other groups for things people need like oil changes for your car.
They let you know about upcoming events that can help health wise or something for the family to do.
They are so stretched for helping so many. The people from the Black Forest Fire., and so many moving to this area. If they weren't up here a lot of people would have to go without.
The little food they can help with makes a huge difference.

2

Board Member

Rating: 5

Putting “Care” in context – that is what Tri Lakes Cares is all about. It is life circumstances, unfortunate situations or life changing event when TLC can help. As our community continues to grow, so does the need for additional assistance. Hunger has many faces and poverty can fall on any of us. Tri Lakes Cares also wants to “bridge the gap” by providing self-sufficiency awareness. We are prepared through our programs to assist. We can’t do any of this without our staff, volunteers and donors. We have staff and volunteers that are there for the community to assist those that come through our doors. We do all of this with dignity and respect to be effective contributors and ambassadors of TLC! It is an honor to be part of the TLC family leading our mission that brings out the best in so many. Please come and learn about us by visiting our website or stopping by TLC or Hangers to Hutches. I hope you too will want to volunteer or make a donation, but most important, become part of our family that is made up from our community.

2

Board Member

Rating: 5

Through community involvement, this organization provides much needed food, medical, housing and education services to those in need. The need could be in response to a short-term crisis or a reflection of just needing a little help to get by. They serve households, children, seniors and veterans. It is all done employing a "neighbor helping neighbor" attitude of kindness and without judgment. Clients repeatedly tell us that non-judgment combined with the level of care they receive is what sets Tri-Lakes Cares apart. I'm proud to be a member of the board and privileged to work with staff and volunteers that are professional and caring.

Previous Stories
2

Board Member

Rating: 5

I am currently serving as Treasurer for the Board of Directors. In that capacity, I have great insight into the financial health of this organization. Each dollar that is received is maximized in its return to Tri-Lakes Cares clients. Every effort is made to operate on a very tight administrative budget. The outreach by the staff to solicit donations of services for the clients helps reduce expenses that would have otherwise been incurred. Every transaction is made with full transparency. Rest assured that if you donate money or time to Tri-Lakes Cares, the Clients will receive the fullest benefit possible.
Before serving on the Board of Directors, I was familiar with this organization as a volunteer for 10 years for the program that provides holiday gifts for client children. It was this experience that propelled me to volunteer for the Board. Indeed, even though I serve on the board, I continue to volunteer for that holiday program. This is an organization that improves the lives of so many.

4

Volunteer

Rating: 5

I began volunteering with Tri Lakes Cares when I moved here a year and a half ago. I thought they were a "food bank." I had no idea how much one organization, staffed with mostly volunteers, could accomplish in a community. I see their accomplishments, when students leave my school on Friday with a supply of nutritious snacks for the weekend. I see joy in a child's face when they pick up a "birthday bag" complete with toy and cake mix during their birthday month. I hear the thank yous of the adults who have been invited to self qualify for federal TEFAP program. I watch the volunteer help participants fill out paperwork for relief with their heating bills. They were there providing clothes and household goods for the victims of the Black Forest fires.
I could go on and on.
Tri Lakes Cares: Not just a food bank.

2

Client Served

Rating: 4

Tri- Lakes Cares is the most helpful organization in Monument to help people get on their feet and back on track. They have many useful resources for the community and actively help many people. I am very grateful for all their many services for this area.

2

Volunteer

Rating: 5

TLC touches our community in many amazing ways! People have been fed, families have received school supplies and students receive snacks. The Hangers resale shop effectively raises money from selling donations (clothes, furniture, housewares) to support the TLC programs.

1

Board Member

Rating: 5

I joined the board of TLC, after 19 years of non-profit executive experience with other organizations, because of its staff and volunteers, all selflessly dedicated to TLC's mission in the community.
Don MacIver

1

Board Member

Rating: 5

Tri-Lakes Cares is an amazing organization....They truly take pride in helping members of the community to bridge out of poverty...It is about neighbors helping neighbors, and treating those who are less fortunate with dignity & respect, their team is priceless!

1

Board Member

Rating: 5

I have been a member of the board of directors for TLC for 4 1/2 years. During this time I have been able to witness the positive impact of our organization "first hand." Our current Strategic Plan focuses on two major goals: Nimbleness and Marketing. Nimbleness speaks to our ability as an organization to react to emergency situations and natural disasters such as; the Black Forest Fire of 2013. Marketing speaks to getting the word out about our organization and reaching out to people in the Tri-Lakes area that may need our services. The over arching goal of the organization is to provide services and educational opportunities to help our clients reach a level of self-sufficiency. I invite you to visit TLC and our thrift store "Hangers to Hutches" and see for yourself the wonderful resources that we have to offer individuals and families in need.

1

Donor

Rating: 5

The tri-lakes community is fortunate to have Tri-Lakes Cares working to support those in need. It takes a village, or in this case a community, to support and encourage each other in order to build a thriving community. I applaud all the volunteers who so warmly interact with clients. Your dedication is making a huge difference and is greatly appreciated.

Previous Stories
1

General Member of the Public

Rating: 5

I have seen the benefits this organization brings to the community. The hard working, dedicated volunteers are to be commended for their care and support of others. This amazing organization is changing the lives of hundreds of people. These dedicated volunteers encourage and support their community members and help them to be self-sufficient. Kudos to Tri-Lake Cares!

1 George V.

Volunteer

Rating: 5

This amazing organization serves many needy clients throughout the area. Services include a food pantry, medical assistance, job assistance, cooking classes, tax preparation assistance for seniors and a superior thrift store. It is a critically important organization in the community, filling a need not available elsewhere in the area. My wife and I are proud to be volunteers at TriLakes Cares

1

Volunteer

Rating: 5

I have been privileged to volunteer at both Tri-Lakes Cares and Hangers to Hutches and, for a time, as a paid employee of Hangers to Hutches. After suffering a serious stroke in early 2013, part of my rehab and a great deal of my desire to return to "normal" came from my association with the wonderful people at both of these organizations. Their assistance and acceptance of my reduced abilities after the stroke have been wonderful and ongoing. I love volunteering at Hangers and am now able to do two 4-hour shifts each week. This gives me tremendous encouragement and satisfaction. So I thank Hangers & TLC for their continued care and understanding - and I am sure most all of their patrons, clients, employees & volunteers would say the same!

1

Volunteer

Rating: 5

I have volunteered for a few nonprofits, both national in scope and local. Tri-Lakes Cares and Hangers to Hutches are very well-run and quite responsive to the needs of both clients and volunteers. One of the things I love most about them is the full-circle involvement of the community and the way these organizations promote the overall health of the Monument area.

Previous Stories
1

Volunteer

Rating: 5

This is a well-run organization, staffed by competent, friendly and caring employees and volunteers. Some clients rely on TLC for regular sustenance; others come in for desperately-needed temporary help. This organization strengthens the community in so many different ways: helping folks in need, but also bringing people and groups together to gather donations, volunteer their services, and share resources.

1 Madeline7

Donor

Rating: 5

Tri-Lakes Cares is an excellent resource for the community. No only do they help people in a time of need, but they also provide resources for helping people learn how to fix their situation. They offer many resources all in one location so people can save time and resources. By providing relief and self sufficiency programs Tri-Lakes Cares is a one-stop agency resource center. The staff and volunteers truly care for people and the atmosphere is welcoming and free of judgement.

1

Donor

Rating: 5

When my Girl Scout troop wanted to make an impactful positive difference in our Tri-Lakes community, they selected to partner with Tri-Lakes Cares...our favorite non-profit right here in Monument. The folks at TLC were friendly and incredibly supportive of our girls in all phases of their project supporting the Emergency Rations program, and they walked away proud of their accomplishment, knowing their project will help our less fortunate neighbors for years and years to come. Thank you Tri-Lakes Cares for not only helping our neighbors, but showing young scouts that by sharing their time and effort, they CAN make a real difference right here in Monument!

1

Volunteer

Rating: 5

I am continually impressed by the programs and services Tri-Lakes Cares provides. For a small town of around 6000, this community pulls together, supporting not only its residents, but this organization with unwavering dedication. I absolutely love shopping at its thrift store, Hangers to Hutches. Knowing that every dime supports Tri-Lakes Cares makes it that much more enjoyable.

Review from Guidestar

1 John E. A.

Board Member

Rating: 5

Tri Lakes Cares has grown from a small "mom & pop" service to one that incorporates a community to help move our customers toward self-sufficiency. TLC involves its Staff, Board, Volunteers, and customers in providing a variety of helping services. I've been proud to be a part of TLC's growth for the past 6 years, watching it grow and, most importantly, seeing our customers grow.

Previous Stories
1

Board Member

Rating: 5

Tri Lakes Cares has continued to excel in the area of serving others, serving our community, and serving nearby communities. This place exists to serve others and its dedicated staff, volunteers, and Board epitomize what "giving" is all about. TLC constantly looks for ways to improve its' programs. During the past year TLC expanded its' boundaries and helped a neighboring community that experienced a devastating fire, and TLC did this while continuing to provide quality service to our local customers. There is a strong emphasis throughout TLC to help our customers move toward self-sufficiency, and this is gaining momentum. Overall the growth of TLC exists in the arena of finding ways to increase services to our community. Indeed, TLC is a Great Nonprofit!

Read more
2

Volunteer

Rating: 5

I have been a volunteer at Tri Lakes Cares for almost a year, volunteering in the food pantry. What a great organization to work with and they provide such a variety of needed services to clients. It is a real joy to see the clients and their appreciation of the services and care that is provided.

1

Volunteer

Rating: 5

I was new to the area and was dropping off a food donation. Within minutes I knew this place was doing amazing things. I soon became a volunteer. I am astounded at how much help is provided from one little building, full of people with big hearts.