Helping out at the Sunnyvale Community Services center is always a great experience. The staff are very organized, and after working there several times now, it's easy to see how much the center helps the community.
I have been on the board and also a volunteer for many, many years. The quality of services and care delivered to our clients is exceptional starting with the staff members and going all the way through our 800+ volunteers. Each client is treated with extreme dignity and the follow through with each client is exceptional. Sunnyvale is very, very fortunate to have this level of care in our community. We work with many other agencies just so we never have to turn anyone away. Everyone is either served by SCS or referred to a sister agency for ongoing assistance. I highly recommend this agency.
Sunnyvale Community Services continues to be one of the best run and most needed nonprofits in Silicon Valley. While the requests for basic assistance continues to grow, the agency has grown community support and volunteer hours to meet those needs.
Sunnyvale Community Services is always among the highest rated agencies funded by United Way Silicon Valley both for quality of services and management. It stretches every dollar and effectively uses volunteers. SCS has only 7 paid employees, but annual volunteer hours equal those of 11 employees.
Unfortunately, the agencyÂ¹s slogan is truer than ever: Â³Our Business is Booming, and ThatÂ¹s Not Good.Â² As a banker, I look at the numbers. Just four years ago, we spent $390,000 on financial aid for clients; last year, $610,000. Four years ago, we had 750 families in our food programs and gave out $660,000 of food. Now, over 1,300 families participate, and last year, we gave out $1,335,000 of food. All of these increases were possible thanks to generous community and corporate support as well as dedicated volunteersâ€¹all of which keep our overhead expenses under 10%.
I serve on the Board of SCS because it is one of the most efficiently run nonprofit agencies. You don't have to take my word for it. SCS has won prestigious awards for management excellence and outstanding service thanks to a very dedicated, active Board of Directors, exceptional CEO and staff, and dedicated volunteers.
After retiring from SCS, I have volunteered for over 15 years. I see families that despite working three jobs have trouble making ends meet. One unexpected medical or car repair bill means they canÂ¹t pay their rent or utility bill. Many seniors face staggering medical and prescription bills not covered by Medicare. Without financial aid and food, they face eviction, utility disconnections, and untreated medical problems. I was very moved by an 82 year old woman, who came for help for the first time in her life. She said, "By the time you have to ask for help, youÂ¹re already depressed. Coming to a cheery place with caring people letÂ¹s you keep your dignity."