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2016 Top-Rated Nonprofit

Sunnyvale Community Services

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Nonprofit Overview

Causes: Emergency Assistance, Human Services

Mission: To prevent homelessness, utility disconnections, untreated medical problems, and hunger for low-income families and seniors facing temporary crises.

Results: Our proudest accomplishments are providing financial aid and food to every qualified family/senior, turning no one away because we lacked the resources to help them.  However, we did so by “the skin of our teeth.” Four years ago, we distributed $390,000 of financial aid; last year, $610,000.  Four years ago, we distributed $660,000 of food; last year, $1,335,000.  After expenses over $2.6 million, we ended the fiscal year with $5,750 left over.  Need continues to escalate. and we continually try to raise more money and to obtain more food to meet the most basic needs of the low-income clients we serve.

Target demographics: Low-income families, seniors, and persons with disabilities

Direct beneficiaries per year: 7,500

Geographic areas served: Sunnyvale residents and homeless clients

Community Stories

55 Stories from Volunteers, Donors & Supporters

1

Volunteer

Rating: 5

Helping out at the Sunnyvale Community Services center is always a great experience. The staff are very organized, and after working there several times now, it's easy to see how much the center helps the community.

1

Board Member

Rating: 5

I have been on the board and also a volunteer for many, many years. The quality of services and care delivered to our clients is exceptional starting with the staff members and going all the way through our 800+ volunteers. Each client is treated with extreme dignity and the follow through with each client is exceptional. Sunnyvale is very, very fortunate to have this level of care in our community. We work with many other agencies just so we never have to turn anyone away. Everyone is either served by SCS or referred to a sister agency for ongoing assistance. I highly recommend this agency.

1 Marie Bernard

Donor

Rating: 5

Sunnyvale Community Services continues to be one of the best run and most needed nonprofits in Silicon Valley. While the requests for basic assistance continues to grow, the agency has grown community support and volunteer hours to meet those needs.

1

Donor

Rating: 5

Sunnyvale Community Services is always among the highest rated agencies funded by United Way Silicon Valley both for quality of services and management. It stretches every dollar and effectively uses volunteers. SCS has only 7 paid employees, but annual volunteer hours equal those of 11 employees.

1

Volunteer

Rating: 5

Unfortunately, the agency¹s slogan is truer than ever: ³Our Business is Booming, and That¹s Not Good.² As a banker, I look at the numbers. Just four years ago, we spent $390,000 on financial aid for clients; last year, $610,000. Four years ago, we had 750 families in our food programs and gave out $660,000 of food. Now, over 1,300 families participate, and last year, we gave out $1,335,000 of food. All of these increases were possible thanks to generous community and corporate support as well as dedicated volunteers‹all of which keep our overhead expenses under 10%.

2

Volunteer

Rating: 5

I serve on the Board of SCS because it is one of the most efficiently run nonprofit agencies. You don't have to take my word for it. SCS has won prestigious awards for management excellence and outstanding service thanks to a very dedicated, active Board of Directors, exceptional CEO and staff, and dedicated volunteers.

1

Volunteer

Rating: 5

After retiring from SCS, I have volunteered for over 15 years. I see families that despite working three jobs have trouble making ends meet. One unexpected medical or car repair bill means they can¹t pay their rent or utility bill. Many seniors face staggering medical and prescription bills not covered by Medicare. Without financial aid and food, they face eviction, utility disconnections, and untreated medical problems. I was very moved by an 82 year old woman, who came for help for the first time in her life. She said, "By the time you have to ask for help, you¹re already depressed. Coming to a cheery place with caring people let¹s you keep your dignity."