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2020 Top-Rated Nonprofit

Peninsula Humane Society & SPCA

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animal-Related, Animal Services, Animals, Wildlife Preservation & Protection

Mission: PHS/SPCA, a private non-profit organization guided by the humane ethic, builds healthy relationships between people and animals. We strive to act in and advocate for the best interest of animals, and we respond to the individual needs of animals. We work with passion and compassion, and we believe that animals should be treated with dignity and respect as feelings creatures. We strive to create an environment where there is mutual care, trust, and respect. Each year thousands of animals pass through our doors. We provide a warm bed, nutritious food, veterinary care and a gentle touch for the lost, stray, unwanted and injured domestic and wild animals in our community. We accept all animals, and often provide a second chance to the most needy animals who would otherwise be turned away at smaller adoption agencies that accept only those animals deemed highly adoptable.

Results: PHS/SPCA accepts 100% of the animals brought to us for help: unlike most other animal charities here in the S.F. Bay Area we accept every animal, regardless of that animal’s health, age, behavior, and even regardless of the animal’s species. We are truly an “Open Door” facility. Despite that unusual fact and the obvious challenges it creates, PHS/SPCA guarantees a home for 100% of the healthy, adoptable dogs and cats we receive, with animals now able to remain at the shelter and receive love, care and attention for the days, weeks, months, even a year or longer it may take until a new permanent home and family is found. We continue to increase the numbers of pets treated and then adopted through our Hope Program which focuses life-saving efforts to an ever growing percentage of the animals who come to us sick, injured, too young to be away from their mothers, or behaviorally challenged. Every year, PHS/SPCA saves the lives of thousands of animals: homeless, injured, orphaned, unwanted, lost, abandoned and often mistreated animals, including dogs and cats and other companion animals, farmed animals, exotic animals, and native wildlife. We have reduced euthanasia in San Mateo County by more than 98% since 1970 and continues year after year to push ahead, making this among the safest and best places in the nation for companion animals. All of this wonderful work made possible, in part, through the support of over 1,400 active volunteers and more than 24,000 local contributing families and households.

Target demographics: Animals and People

Direct beneficiaries per year: 4,754 live animals find placement and 1,388 wild animals were made well and returned to their natural habitats.

Geographic areas served: San Francisco through Northern Santa Clara County

Programs: In addition to rescuing animals in need, providing a safe sanctuary for stray or unwanted animals and ultimately finding new, permanent homes, the Peninsula Humane Society & SPCA offers these programs: low-cost (in some cases, free) spay/neuter for owned pets; rehabilitation for sick, injured and orphaned wildlife from San Francisco through Northern Santa Clara County; education programs, camps, tours and shadow programs for schoolchildren; a range of obedience classes taught indoors by outstanding instructors; private behavior consultations; birthday parties for 7-12 year-olds; foster care; a kitten nursery for underage kittens; temporary sheltering for pets belonging to domestic abuse victims (they must be referred to us by a domestic abuse shelter); a monthly Pet Loss Grief Support Group; a monthly, low-cost vaccination clinic; no-appointment microchips. Visit peninsulahumanesociety.org/services for more information.

Community Stories

84 Stories from Volunteers, Donors & Supporters

2

Volunteer

Rating: 5

I have been a volunteer at PHS-SPCA since 2009. I have volunteered in numerous areas including kitten nursery, wildlife and at the PHS-SPCA Thrift store, Pick of the Liter. The employees and volunteers all genuinely care for animals and go above and beyond the call of duty to help a sick, injured or lonely animal. They are friendly and dedicated. Volunteering for SPA-SPCA has been a very rewarding experience.

Spring through fall, I foster kittens....as a foster there's never a better day than when one of your fosters gets adopted. The kittens up for adoption have been given hours of love prior to you adopting them.

We have also been on the other side, as a client.... We have adopted 4 animals from PHS-SPCA ...3 cats and one dog. They are friendly, healthy and happy and bring joy to us every day. The adoption process was thorough but the forms are pretty quick to fill out. We were able to spend a lot of time interacting with our cats and dogs prior to adopting them. Everyone was friendly and helpful. Our dog loves coming back to say hi:)

2

Volunteer

Rating: 5

Peninsula Humane Society, Burlingame, CA offers a lot with passion and commitment. I have been volunteering there for now more than 4 years. I am a behind the scene volunteer, working in their donation center which is utilized to raise funds for the animals. I feel proud that whatever we are able to raise goes directly towards the welfare of the animals. I have a full time job, and I have been able to maintain my volunteer hours with them only due to their flexibility, and open hearts. Each of us has some skill, time, love, to give and I feel that PHS exhibits in a perfect form how to utilize what each one of us has to offer. PHS has also provided me a window to the selfless people who work there, on a daily basis, and has been a lesson in how to create a successful community. I look forward to going there and feel that it is one of the best nonprofits I have come across.

1

Volunteer

Rating: 5

After losing my PHS /SPCA rescue dog Teneka, a certified canine companion my search at the PHS begins again in 2009. My rescue adoption of Teneka was 5 star from the moment I walked in the door. From greeter, staff workers, dog handlers to completion of adoption paperwork. ( same applies to below adoption)
My 2009 interaction with PHS/SPCA started with 3 year old rescue dog, Pearle. (Aka Madonna-A462826). Madonna she was not! A dog so cute that was able to make other dog owners run when they saw Pearle coming. Returning Pearle was not an option I accepted. Biting is a no-no in the readopting world.
Group training was not an option. With PHS guidance, support and tools assisting me ( an experienced dog & cat owner.) dealing with a severely abused & neglected dog. Pearle, now 9 yr old senior citizen with a happy tail wagging. PHS did a few one on one sessions with Pearle & I .
An animal lover and a believer in PHS/SPCA .... Six months ago I became a volunteer.

2 Rachel152

Volunteer

Rating: 5

Peninsula Humane Society continues to provide outstanding service to help animals in Northern California. I have volunteered here for 8 years and adopted two rescue animals from them. Their adoption center is world class - for both adoptable animals and adopters. Their community programs, events, and outreach are top notch.

1

Volunteer

Rating: 5

I have been volunteering at Peninsula Humane Society for 7 months now. It has been a great experience - everyone here is so friendly and helpful. I volunteer in the Development department and so I get to see behind the scenes of how the organization is run. PHS is much more efficient and productive than any other organization I have worked for or volunteer at.
Additionally, my family has adopted many animals from PHS over the years and each time the staff was very helpful and we have never had any problems. I have really enjoyed my experiences with PHS both as a volunteer and as an adopter.

1

Volunteer

Rating: 5

We adopted our dog Sugar from PHS when she was just a puppy, over 9 years ago already! We were so thankful for the wonderful work they did before we took Sugar home that we have been regular donors ever since. I finally got the time to start volunteering in August, and I love being able to give my time and energy to helping this wonderful organization. I'm able to help so many more dogs this way, since adopting means we only help 1 or 2 dogs every 10 years or so! I work with dogs in the Second Chance class to help get dogs to adoptable status, and I have also fostered dogs, really getting to make an impact. I am also working with the Development/Fundraising department and love that I'm also giving back to the organization itself. I feel very appreciated, and it's my first "job" where I just want to hang out longer and find more to do! We will definitely be involved with PHS for many years to come.

Client Served

Rating: 5

I adopted my cat from PHS in 2006 (she's still with me and doing great), the adoption staff were helpful and very nice. Since then I've visited their new adoption center on Rollins Road, I didn't adopt but the facility is beautiful and my kids had a blast hanging out there. All the staff and volunteers I had contact with were nice and all seem to genuinely have the animals' best interest at heart. I'll definitely adopt from them again.

Review from Guidestar

4

Volunteer

Rating: 1

I volunteered with PHS for ten years doing Lost and Found on Saturdays. I also went in, often, on days such as Christmas Eve, New Year's Eve, and other holidays so I could get animals home for the coming holiday. In ten years timne, I never missed coming in on July 5, the busiest day of the year. Because of the fireworks, there are many frightened animals. When I started, I noticed I found lots of dogs, but very few cats. I did research and found out that less than 2% of cats are found in shelters. That's because they are hiding. I developed a "talk" that I gave to cat owners and instructed them how they could find their own cats. Of course, I also told them always to check the shelter, but mostly they should be doing the searching themselves. It was a very, very good feeling when people reported they had found their cat. Suddenly, last August I was told my services would no longer be needed and all lost and found volunteers were being terminated and the vet techs were taking over.I asked for an explanation and was simply told the decision had been made.There was no thanks for my services for ten years. I knew my last day would be Sept 3. A few days before my last day, on a busy day, a man came over, handed me a piece of paper and said he liked all the information I was giving about cats. When I had time to look, it was a check for $1,000 to PHS.In ten years time, I never heard a staff person say any thing except come back in a few days.I feel very bad about all the lost cats.I did type up my "speech" and I hope they are using it.

1 Tim_3

Volunteer

Rating: 5

I've been a volunteer at PHS since 2002, and have greatly enjoyed both directly & indirectly helping animals as a volunteer. I mostly work with dogs, but have been lucky enough to help-out with a little bit over everything over the years and have gotten both the macro as well as micro-view. As a volunteer, it is a wonderful experience to be able to step into a kennel & perhaps be the first person to really show compassion to that animal in who knows how long. Even better is to see that many other volunteers have spent time with that animal during the time it has been at PHS. Perhaps the very next day, you could be helping out at a PHS fund-raiser, and thus give a heartfelt, personal account of how that donor's money allows people like yourself the opportunity to then work with the animal and help shape it into a happy & well-behaved prospective pet. My volunteer work at PHS was directly responsible for me spending time locked-up in the county jail. As a volunteer trainer, I'd go to the jail facility once a week to teach inmates how go teach PHS dogs basic obedience & socialization as part of the Transitioning Animals Into Loving Situations (TAILS) program, so you never know where volunteering at PHS may take you, but there are lots of opportunities for YOU to directly & indirectly help the animals in need in San Mateo County.

Volunteer

Rating: 5

PHS is a fabulous place to volunteer! I have been with them for six years doing a variety of tasks from working directly with the animals to fundraising to serving on various committees. The staff go out of their way to thank the volunteers and to make sure that we know that we are part of their team and they could not be the success that they are without us.

The staff treat the animals staying at the shelter with love and compassion. They care about making sure that the animals are well taken care of and that they find their forever home. The veterinary staff save lives and give the opportunity to go up for adoption, the behavior team prepares them for their new homes and the adoption staff ensures that they find the best possible home for the animal. When a long term animal (or even a very special short term visitor) finally goes home, the excitement that everyone (staff and volunteer alike) feels is contagious.

There is no place I'd rather donate my time and when the time comes, no other place that I will be adopting from.

1

Volunteer

Rating: 5

I've been volunteering at PHS for almost 2 1/2 years now and have to say that it's the best decision I made. The staff is always willing to help volunteers out when needed whether it's answering endless questions or getting dogs out. I have seen the Customer Service staff doing their best to accomodate and answer questions for potential adopters, the Vet staff helping folks get through having to put their beloved pet down and I don't want to leave out the Animal Care Techs who when we were still at the old facility were always there to help volunteers out getting dogs in and out of kennels. I'm thankful for the opportunity to volunteer in a place where there is so much heart and compassion. PHS you rock and thanks for our 2 wonderful doggies!

Donor

Rating: 4

I've supported this fine organization for many years now. PHS/SPCA is essential to the care of the animals in San Mateo County. They have just now opened a beautiful new home for the animals to reside in Burlingame. Our community should be proud of the good work the shelter does for all animals. I urge you to support them as I do.

5

Client Served

Rating: 1

I have adopted from PHS in the past and been a past supporter but am very disappointed in the way they have "handled" a situation with a friend of mine who has been a volunteer there for 10 years. She was recently told by the PHS Volunteer Coordinator, the volunteers in "lost in found" will no longer be needed and "vet techs" who are already overwhelmed will be taking over. My friend has dedicated her Saturdays and other days (when they needed her) for 10 years to reunite lost animals and they abruptly have told her (and the other volunteers in that dept) they are not needed, not very "humane" to me. When asked for further info, none was given but "the decision has been made." Is this the way to run an organization? My friend is devasted for all the animals she fears will not be reunited. Over the years, she has developed many techniques for people to use to search for animals (who are not in the shelter). She is not one of those people who simply looks at a list and tells people their animal is not there. She has gone over and above what a volunteer is expected to do and this is the way she gets treated. I am so disapointed not only for her but for all the animals as well.

Review from CharityNavigator