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Partnership With Native Americans

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Nonprofit Overview

Causes: Coronavirus Relief Food Banks, Human Service Organizations, Human Services

Mission: Partnership With Native Americans (formerly National Relief Charities) is a 501(c) (3) nonprofit committed to championing hope for a brighter future for Native Americans living on remote, isolated and impoverished reservations. PWNA maintains relationships with hundreds of reservation programs focused on leading positive change within their tribal communities. A BBB-accredited charity, our mission is: Serving immediate needs. Supporting long-term solutions. Our vision is: Strong, self-sufficient Native American communities.

Results: PWNA is known among our reservation community partners as a trusted partner and resource providing the right goods – the requested goods – in the right time and way for each community. We average 90% customer satisfaction, providing aid to areas most organizations cannot reach. In addition to delivering essential goods and services, PWNA is developing community leaders who can drive social change in their reservation communities. We are also challenging dependency and poverty by involving community members in the delivery of our services--simultaneously enhancing capacity while meeting diverse needs. Each year, 90-95% of our scholarship students complete the college year, and 250,000 Native Americans welcome relief from day-to-day symptoms of poverty. Our annual report, effectiveness report, partner and participant stories, and press coverage are published on our website at www.nativepartnership.org. Our BBB report is available at http://give.org/charity-reviews/national/human-services/partnership-with-native-americans-in-addison-tx-627. Our Charting Impact report is available at http://www.guidestar.org/report/chartingimpact/689015983/partnership-native-americans.pdf.

Target demographics: PWNA provides consistent aid and services for Native Americans with the highest needs in the U.S.

Direct beneficiaries per year: Collaborating with our partners on the reservations, we improve quality of life for 250,000 Native Americans each year, and yet there is more to do.

Geographic areas served: PWNA's scholarships are offered nationwide to tribally-enrolled Native American students. Our long-term solutions and our material goods and services for immediate relief reach hundreds of tribal communities throughout the Southwest and Northern Plains regions of the U.S.

Programs: PWNA cares about quality of life and supports the self-determined goals of the tribes. Our programs (NPRA, SWRA, AIEF, RAR, SNRF, NAA, SWIRC and NRF) span education, animal welfare and Northern Plains and Southwest reservation aid. Specifically, our material services focus on nutrition, health, K-12 education, emergency relief, animal welfare, and holiday needs being addressed by our reservation partners within their tribal communities. Our long-term solutions support higher education, community investment projects, and capacity-building for local leaders and reservation communities. PWNA connects outside resources directly to the reservations through our distribution network and Native community partnerships.

Community Stories

187 Stories from Volunteers, Donors & Supporters

1 Sean S.3

Professional with expertise in this field

Rating: 5

Working with PWNA has been such a great experience every time! My company The Sioux Chef and our non profit, NATIFS.org has been able to set up a few trainings with PWNA over the past few years and its so great to see how much effort towards better lifestyles they put into our indigenous communities. We’ve been able to work with them around Phoenix, AZ doing culinary trainings for indigenous community members and leaders, along with the first Lakota Food Summit in Rapid City, SD. I look forward to many more collaborations and can’t think of another non profit better equipped to help bring positive change so effectively directly into our tribal communities! - Sean

1

Volunteer

Rating: 5

The Summit School District in northeastern South Dakota has worked with Partnerships With Native Americans as a collaborative partner since 2015. In just one year, PWNA has made many great community activities happen for our youth! From providing needed items for our children to start school on a positive note, providing items for our children to celebrate during the Thanksgiving, Halloween, Christmas, and Easter holiday, and help advance the literacy program for our youth and adults, none of these events would have been possible without this great organization , its employees, and donors.
We have worked very closely with Eric L. and his staff in the Rapid City office and they have been nothing but magnificent! From the communication of ordering, to the truck drivers delivering, everyone is wonderful to work with and are always knowledgeable when you have questions. PWNA is one of those rare nonprofits which really reaches out and provides resources right to the people.

Volunteer

Rating: 5

I have been a "reviewer" for the National Scholarship committee for the American Indian Education Foundation (AIEF) for the past 14 years. I have served on several national committees for Native American students and find that this committee is the most dedicated and thorough committee I have ever had the privilege to serve. The other committee members are dedicated Native and non-Native professionals who spend countless hours reviewing hundreds of student applications each year as volunteers. Our goal is to make as many Native students educational experiences as successful as possible. It warms our hearts when the selection process is completed and we can actually see the faces in photographs of the students who have been awarded. We remember these students throughout the years. It is an honor and privilege to serve on this committee. It has been one of the most rewarding activities I have been involved with as a Native educator in my 40 years of serving Native students. Thank you.

Volunteer

Rating: 5

Leupp Schools, Inc. (LSI) is a Bureau of Indian Education (BIE) funded-school located on the southwestern part of the Navajo Reservation along the Little Colorado River. The school serves approximately 200 students in grades K-12 including the Family and Children Education (FACE) Program. The vision of LSI is, “Building the Future, Keeping the Past.”

In keeping with the school’s vision, LSI made plans to pursue a garden project on the school campus. During School Year 2015-2016, the high school students developed an action plan which they followed closely under the supervision and guidance of the high school math and science teachers.

By the end of March 2016, the garden beds were completed and installed accordingly as planned. Before planting, a harvest blessing ceremony was performed by a local Navajo medicine man to ensure a successful harvest and to ensure the successful learning of our students.

By the end of the first week in May 2016, the students finally planted flowers and vegetables in their respective garden beds. In the process of planting, unexpectantly, the campus beautification project emerged for the high school Botany Class. As a result, they placed three flower beds in front of the main school building and planted several rose bushes along the side of the main school building. The flowers are beginning to bloom and flourish, which truly adds beauty to the school campus.

This has been an exciting year for our students, particularly for the high school students who were involved with the hands-on learning project including manual labor. To actually see the outcome of their workmanship was highly rewarding for them. Planting was also a positive learning experience for all students, which was enjoyable for them. Watering the garden is another learning experience for the students because the seeds that were planted are now beginning to show signs of growth.

LSI is very grateful for the funding made possible through Partnership With Native Americans (PWNA) of Phoenix, AZ for our harvest project. All of the materials, supplies and equipment needed for our harvest project were obtained with the PWNA funding. The project coordinator has been very supportive and extremely helpful in guiding us through the process. LSI now has a garden and we are now looking forward to harvest time. Thank you very much PWNA for your kind assistance and support.

Professional with expertise in this field

Rating: 5

I would like to personally say that I am very impressed with the PWNA. Freightquote has worked with Rick in AZ for over 10 years. Much respect Rick is always on top of each order and is one of the best in the business with coordinating schedules. Their business model is one of a kind for all involved. Friendly and Outstanding in his role. Always a pleasure to work with!!! Impressive Organization!

Volunteer

Rating: 5

Partnership with Native Americans is an amazing organization that makes a tremendous impact on fellow native communities. I'm so grateful for PWNA and having the opportunity to be a volunteer for what they provide.

General Member of the Public

Rating: 5

I have worked with Mr. Rafael Tapia for many years. I recently learned of his involvement with Partnership with Native Americans. What a blessing this organization is to Indian Country, and the broader community. I toured their offices recently, I was overwhelmed with happiness for the work they are doing in the community. Providing basic needs for native communities with such grace and integrity.

This organization uplifts all of us. Any corporation thinking about joining this group, hurry! Run don't walk. You won't regret it.

General Member of the Public

Rating: 5

I have been working with PWNA for over 25 years,and they have helped hundreds of thousands native americans with food,books,cloths,medical,household supplies,and even planted 300 fruit trees in a community 20 years ago.100% goes to the clients,they are great,people the Manager in Phoenix,Mr. Miller is a real stad up gentl;eman that cares a lot about the people and the company,sp if you are looking for a worth while donation,please this is the one,it really helps those in need
Sincerely
Larry erickson

Volunteer

Rating: 5

In my experience, PWNA is managed very professionally -- resulting in great services and efficiency in their relief and development efforts. They are not just meeting the immediate needs of the people, but they are also developing long-term solutions to support the initiatives of their partners on the reservations. I've worked with PWNA for several years helping them to collect the products they need to serve the people in their care, and I've been continually impressed by them throughout that time. The organization is well put together, and the individuals truly care about the people they serve.

Margie A.

Volunteer

Rating: 5

I work with PWNA to transport supplies to areas in need. PWNA does their best to get food, water, and toiletries to different locations by the most economical and practical way possible. PWNA is respectful to all companies and individuals alike.

Previous Stories
2

Professional with expertise in this field

Rating: 5

I have worked with National Relief Charities for several years now transporting product to their locations in Arizona and South Dakota. I am very impressed with how much National Relief wants to service its communities. For example, I've received last minute requests because weather or perhaps wildfires has caused a need for supplies quickly; you can tell that this isn't just a job, it's about people.
They try their best to supply what is needed within a timely, cost-effective manner.

Volunteer

Rating: 5

Not only does this organization help financially, it provides emotional support and encouragement throughout the semester. I have so many positive things to say about this amazing group. Denise Suchy and Candi Acker both have sent me kind words and important advice. I have also received care packages as well. I am a first generation college student. Even though my family loves me and wants me to succeed, sometimes they do not know how to be supportive with my higher education goals. It feels good to know I can turn to Denise or Candi for guidance and help. They want me to succeed!!! Without the scholarship and emotional support, I wouldn't be as close to graduating as I am now. I graduate next year!!! I plan to major in Human Development and Family Studies with a minor in Addiction Treatment Services. I plan to help my Native people by helping families who have been affected by substance abuse. Helping one person (as this organization has helped me), will have an exponential effect on Native communities. I plan to pay the kindness I received forward. Thank you for believing in me!!!

Dominic5

Volunteer

Rating: 5

The Partnership With Native Americans is one of the greatest contributors to Native American education; as a volunteer I received their contributions toward my education twice out of the year, which helped me substantially. 2015 was a hard year for me because I studied abroad in Wales, then I interned in Texas, and lastly I interned in Washington D.C. for Senator Martin Heinrich in the fall. All of these experiences required substantial monetary input on my behalf, but with their help it made the financial burden much easier on me during the year. I wanted to have this opportunity to say a heart felt “thank you” to the entire organization; they do a great job for indigenous youth who have the desire to achieve great things in their respective communities. As I get closer to achieving my Bachelor’s degree and I pursue a law degree, I will be sure to always keep these individuals in mind because I hope to send some of my own aid to those in need. With that being said, I wish everyone in the organization a blessed year and I hope your families prosper in the future.

Volunteer

Rating: 5

As a social work associate, I hold educational baby showers and assist in coordinating Mammogram clinics. PWNA has supplied personal care items, baby items and various other items as incentives for our participants. Since partnering with PWNA I have seen an increase in participation. Our efforts to educate healthy pregnancies and breast cancer awareness are reaching many women of all ages. I appreciate the hard working PWNA staff, they are always courteous, professional and willing to go above and beyond to help their partners. Thank You PWNA!!

2

Volunteer

Rating: 5

After being unemployed for about 6 months off the reservation, I returned to find that my reservation was no longer the place I call home. My community changed dramatically and I wanted to help in a way that could steer away from those negative changes. As a partner they were able to help my community with needed basic items. Seeking guidance from the PWNA coordinators, they were able to help me build my strengths to helping developing my community in a positive way. Currently my community has come together to create a community garden and first planting should be early next year. Building strong, self sufficient communities.

3

Volunteer

Rating: 5

Partnership With Native Americans (PWNA) is a wonderful organization and I am honored for the opportunity to be a partner for positivity. PWNA has supplied personal care items and home goods for participants in our Healthy Living Program. Our clients are very appreciative of these items and appointment attendance has improved since our partnership began. PWNA personnel have always been very professional and it is easy to tell they love helping our Native Communities by their great customer service.

3

Volunteer

Rating: 5

Partnership With Native Americans is an excellent organization. They provide the most basic assistance a community needs. The most recent action of assistance was in providing crate loads of bottled water to affected communities on the Navajo Nation along the San Juan River; assistance was given to farmers, ranchers, families who were adversely effected during the Gold mine spill in Durango.

3

Volunteer

Rating: 4





May 8, 2015
As a counselor, I search for organizations that will contribute to my self-help programs. So I can encourage the students to be productive, lifelong learners of their community. National Relied Charities provides incentives that meet the needs of the students in my programs.
National Relief Charities members are compassionate about helping students and adults are self sufficient. Our school has participated in the following programs: Healthy Living, Christmas Stockings, Easter Egg Hunt, and Community Events: (Week-end Back Pack Program), (One World Play Project-Soccer), and School Supplies.
Next Year I am going to apply for the Hug a Bear Program to help children cope with their grief. NRC reaches out to the community and helps make everyone feel special.
Thank-you for being my partner and supporting our self-help programs.
Clara Marie Landavazo/Counselor
Baca/Dlo’ayazhi Community School in Prewitt, New Mexico

4

Volunteer

Rating: 5

I am so thankful for the scholarship offered through the American Indian Education Foundation under National Relief Charities. The funding I received has helped me reach my goal of getting my bachelor's degree in business administration. Thank you.

1

Volunteer

Rating: 4

We have worked with NRC as a transportation provider and they are a great partner to have. They are always willing to go the extra mile if problems arise to make sure our drivers will get loaded or unloaded in a timely manner. We know that we can rely on NRC for anything and vice-versa. Those relationships are only able to be built when you have good people working at your company. I would work with NRC all the time if it allowed itself.

3

Professional with expertise in this field

Rating: 4

The Shiprock Office of Dine' Youth has partnered with the National Relief Charities for several years in meeting the needs of the community, youth, and families. NRC works diligently in providing our program supplies to be disseminated to those in need. When working with the community at-large, you often come across individuals who are in need of support or who momentarily is in need. Most often, the recipient/participant is very appreciative of receiving supplies/items that contributes to their over-all being. Knowing that resources, such as NRC is available helps us in our continued efforts in working with our fellow people. Thank you, NRC.

1

Professional with expertise in this field

Rating: 5

Good day,I have worked with,supported,and helped NRC for the past 20 years.I first met them when they called and asked if I would be willing to haul fruit trees to Mountment,Az on my produce trucks for them.NRC planted over 200 trees to help beautify the area,and help the elderly people with shade.
since then, I have been part of their food and non-foods,systems.For the past 20 plus years,they have supplied food for every day needs,food boxes for the elderly,shut ins on the Navajo and Hopi Reservations,plus they have helped the Zuni Reservations,plus Arzona and California Tribes.
NRC has supplied ofer 200,000 meals for Christmas,Easter,Thanksgiving dinners.
NRC,is a great bunch of people,and are top notched,looking to help the partners in their area.
I would suggest if you need a organization to help this is the one,they are 1000% for the clients,please contact NRC and get involved today!!
They are the best

2

Volunteer

Rating: 5

National Relief Charities has assisted our program tremendously with the many different items for incentives to be given to our clients. I believe without their support we would not be able to make our program a huge success for our clients. The elderly members within our communities live on a fixed income, so most of the items we give to them is considered of grave support. I am very thankful for everything you all provide for our people. Thank you so very much.

Review from Guidestar

4

Client Served

Rating: 5

I work for a nonprofit charity in an assisted living home right off of the Northern Cheyenne Reservation. Our facility is for Native Americans and is run on donations so the supplies and donations that we receive from the NRC truly help in facilitating our mission. They are very professional and helpful and very consistent in the delivery of our products. The elders even took a field trip to see the warehouse last summer as an outing, It was great to put faces to names and to see the wonderful program close up.

2

Volunteer

Rating: 5

We have been partnering with NRC for two years. We participate in their Literacy Program. All staff are professional, caring, and attentive. NRC has helped hundreds of families in our community with household supplies, food items, children's toys, and many other goodies. Our students are always very eager for the next delivery of goodies for our Literacy Program. Our community is a poor community and the help NRC provides us is greatly appreciated.

1

Professional with expertise in this field

Rating: 5

I can not say enough about the incredible work NRC does on the reservations in the Great Plains region. I have had the honor and pleasure of working with this organization for many years. I am amazed at the professionalism and genuine compassion expressed by each individual working at the organization. NRC has always put the reservation communities first without hesitation which. NRC is an incredible asset to my people across the region and I thank you for all you do.

4

Client Served

Rating: 5

I partner with the National Relief Charities out of Rapid City, SD and they have by far exceeded my expectations. The organization is run very professionally and smoothly. The personnel are outstanding and maintain good communication. My questions and concerns are always answered in a timely, efficient, and pleasant manner.
All the products, supplies, and books we receive are very useful to the students and their families.
The Thanksgiving and Christmas programs are wonderful for our families especially the Elders.
I look forward to many more years of this positive partnership.
Thank you to all the NRC staff and the donors!

3 Clar

Client Served

Rating: 4

For several years now, NRC have helped the members in our community with the items they provide. We provide health education to the homebound and elderly. The NRC staff have always been courteous, professional and the drivers are like family. There hasn't been one time when any of the staff at NRC made me feel like I was just another customer. They take the time to answer questions, get your information and follow up on deliveries with you. When I talk to one of them, I know I am talking to a friend. Their services are really appreciated by our community members and when we give out the stockings for Christmas, it is priceless to see the faces light up, not only on the children, but the elders as well when our Santa hands it to them. Thanks to NRC, we know we can help when help is needed. Thank you to all the NRC staff and the donors!

5

Client Served

Rating: 5

I have worked with NRC for several years now here on the Flathead Reservation and they have by far exceeded my expectation's. We use the healthy living program, Residential, Incentive, Food, Thanksgiving and Christmas programs. With their help we have been able to stretch our funding way farther than we could otherwise. They are always curtsies and always willing to help in any way they can very seldom do they not have answers for you and by chance if they don't they do their best to get an answer for you in a very timely manner. The drivers are sensational also they always pull up with a smile, joke or funny story for you. I truly enjoy working with them as they make you feel like apart of a family group and are so willing to help anyway they can. Hats off to you NRC and a big thank you from the Flathead Reservation for all that you do.

2 12 Hills Dog Rescue

Client Served

Rating: 5

12 Hills Dog Rescue appreciates the tremendous support we have received from NRC. They have assisted us monthly with donations of food and supplies. They also provided us with a water tank so that when the area was without drinking water, we would still be able to haul water for our dogs at the rescue. Thanks to all of you at National Relief Charities! You are truly a blessing to us!

Review from Guidestar

Previous Stories
1

Client Served

Rating: 5

We operate 12 Hills Dog Rescue on the Omaha reservation. The NRC has been wonderful to work with and provided us with dog food and supplies that help the dogs that are rescued and fostered. The people are great to work with. They are professional and caring. Thanks to the NRC, we are making a difference in our community.

3

Professional with expertise in this field

Rating: 5

Olive Grove Consulting has supported NRC over the last two years and its leadership, programs, and values are exceptional. Both the board and staff are committed to true partnership with Native Americans rather than imposing their programs and services on reservations. Their humility, integrity and passion is inspiring and the impact they are making in Native communities will generate positive outcomes for years to come.

1 WCOA

Volunteer

Rating: 5

Winslow Council on Aging is a nonprofit organization in northern Arizona that operates the Active Adult Community Center. For individuals age 60 and older, we provide: Congregate Meals, Home-Delivered Meals, Transportation, Homecare Services, Exercise Classes, Health/Wellness Workshops, Food Bank, Senior Activities, and BINGO.

National Relief Charities has been a valuable partner for six years. The staff is courteous, knowledgeable, and efficient. Through the generous donations of food and incentives that we receive from NRC, we are able to supplement our senior nutrition and health/wellness programs. In addition to the regular donations every other month, NRC has provided us with items to assemble emergency preparedness kits for our vulnerable adults, elder stockings at Christmas, individual Thanksgiving dinners, and incentives for several community events.

National Relief Charities has enhanced our programs and provided many benefits to our participants. We are grateful for our partnership.

2

Client Served

Rating: 5

Johns Hopkins Center for American Indian Health has worked with National Relief Charities for 14+ years. We have sites in 9 locations on the Navajo Nation, White Mountain Apache communities and Albuquerque-area Pueblo locations. We are continually impressed by and sincerely grateful for the service commitment made by every one of our NRC partners. They ask how they can serve more fully and every person exemplifies service leadership. We are learning about additional opportunities for program collaboration and I want to encourage everyone to seek out this information for your agency. NRC is hosting its annual Open House in Phoenix, AZ for this year on October 9, 2014. I hope to see you there. We should all attend to learn how to build better relationships in service to all. NRC sets a terrific example for us to follow.

2

Volunteer

Rating: 5

Native American students in 4th and 8th grade are one of the lowest scoring reading groups in the United States. Children who receive Speech-language Pathology treatment with literacy goals at an earlier age can be prevented from such delays. While being a program partner with National Relief Charities (NRC), I have been able to supply donated books to both children and adults receiving speech therapy in a hospital clinic. This has allowed for generalization of treatment outcomes from the clinic to the home setting. When offered incentives such as books, patients have increased motivation to return to therapy which positively impacts their treatment outcomes. The experience I have had with NRC is outstanding and I look forward to many more years of this positive partnership. Thank you NRC!

Molly Rutledge, CCC-SLP, CCP
Speech-Language Pathologist
Chronic Care Professional Health Coach
Navajo Reservation

3

Volunteer

Rating: 5

My name is Mechelle Morgan-Flowers and I am the Utilization Review/Discharge Planner for the Tsehootsooi Medical Center (Ft Defiance Indian Hospital) on the Navajo Reservation in Northern Arizona. I have been at TMC for 17 years serving the Native Community. My husband is the Nurse Recruiter for the hospital, and we have two children going to the St Michael Indian School in St. Michaels, AZ.

I began working with the NRC program four years ago with our Elder Care Program and our Palliative/Comfort Care Programs. Since that time my volunteer work with NRC has expanded to our Drumming Circles/Yoga Classes/Parent Classes. We have worked with the organization with our community events and conferences which have included the Annual Cancer Conferences and our "Gathering of Healers".

The NRC has worked with bringing supplies to our local schools and has expanded services into our communities.

This organization has been a tremendous help to myself personally as I go into the community to bring about healthy living, and it has also involved our children to "step up" and be volunteers at events. I am so honored to be a volunteer, along with my family, to bring about changes for our underserved population.

I LOVE THIS organization and their mission to help improve our quality of life for our Natives.

Thank you, thank you, thank you for all that you do for our communities. May you walk in beauty always. May you continue your work to help us. May we walk hand in hand to make a difference.

1

Volunteer

Rating: 5

Wow words are not enough to share what NRC has done this year to help families in our school. We have had 2 food distributions and every student was gvien a stocking. We are now in the process of setting up a Easter Egg Hunt. Students are still talking about the stockings. I have worked with several people at NRC and each one has been just as helpful and nice as the nest one. With every event that is planned brings new excitement for us at our school. They are very oraganized and open to give a helping hand to families in need. I so look forward to our continure relationship and working together to help those in need.

Volunteer

Rating: 5

Overall my experience I had with NRC they did some good communication. They always kept in touch and reminded me when my reports were going to be due. All the products we recieved were very useful to our families we served and it boosted our parent participation in the program. The parents look forward to the C.U.B.S store especially when we get new shipment.

Volunteer

Rating: 4

The assistance NRC provides to our program has made a great impact on the community we serve. Our experience has been positive and continues to grow as we provide more services to our community. Our partnership with NRC has provided basic necessities to our clients that encourages their participation in our program. Keep up the good work NRC and let's make a difference in our Native communities...

1

Donor

Rating: 5

Last Christmas my cousins and I decided to donate to a charity instead of exchanging gifts. We chose the winter fuel service through NRC's Southwest Indian Relief Council program. We were pleased to receive an update on what our contribution was able to help provide last winter to keep Elders warm. This giving meant more to us than the usual gift exchange and we are considering doing it again this year.

1

Donor

Rating: 5

I finf the workers at NRC very dedicated people who sincerely want to improve the livs of
Native Americans. I was very pleased to help the students complete their education through
scholarships I provided for them. My late husband Robert Fischer and I have been a long
time supporters of this organization. I find the mission of this organization is to help the
Native Americans and I would continue to help in whatever way I can.

1

General Member of the Public

Rating: 5

Having worked with NRC on multiple occasions over the years with printing projects I couldn't help but notice all the wonderful campaigns they promote throughout the year to help raise awareness and support for Native Americans.

2

General Member of the Public

Rating: 5

I've heard the expression, "Give a man a fish, feed him for a day, teach a man (or woman) to fish, feed him for life" and have found NRC to be an organization who puts this into practice in a caring, culturally sensitive and effective manner. In doing so they help lift the quality of life for entire Native American communities and for future generations.

I met with many of the staff at NRC and found them to be knowledgable, caring and really committed to the plight of Native American's. They help Native Americans who live on reservations miles from anywhere (and so can't benefit from casinos) and who exist within these United States in terrible conditions with little help from our Government.

NRC is improving the lives of hundreds of thousands of individuals every year. An impressive group that continues to grow the impact of their programs.

2

General Member of the Public

Rating: 5

I recently attended a donor meeting at National Relief Charities and was most impressed with the speakers, who outlined the organization's mission and highlighted some very impressive results, especially in working to enhance educational opportunities and success for Native American students. They also do great work with animal rescue and outreach on the reservation. I look forward to learning more, and to contributing to their efforts.

1

Volunteer

Rating: 5

By helping a few of their workers do what it is they do, I observed the levels of professionalism and efficiency and caring to which they seem devoted - which is great!

1

Professional with expertise in this field

Rating: 5

I have done work for and with NRC for 20+ years and have to say that they are one of the most professionally consistent and caring non-profits out there today. Not only do they give a voice and face to the plight of the American Indian, but they represent very well the pride and honor of these great people. As with all non-profits these days, fundraising efforts are challenged daily - I see numerous non-profits teetering off "mission", but not NRC. That is one thing I've seen over the years with this group is a consistent message of mission to the general public - that is an honorable trait and so respectful to present and future donors. A great group to work with, work for and be associated with in the fundraising industry.

1

Donor

Rating: 1

I donated to ROAR because I was concerned about the plight of the animals of the reservation. Although I didn't give (couldn't) much, a flood of mail and phone solicitations followed. I stopped donated after I read some negative reviews of the charity, but the solicitations continued.
Yes, I tried calling the 1-800 donor help line - but guess what, no one picks up! What good is this donor help line if no one actually answers the calls? Why not make it easier for people to get off the calling/mailing list if so many complain?
I put a request to drop me from NRC's lists on the payment coupon of the most recent solicitation. I'm sure it won't be followed. And the worst part is, the animals of the reservation go without! I really would like to help but I just don't want that flood of mail and phone calls anymore!

Edited by FS2013: Someone from NRC actually responded to my review! Interestingly the responder - no name given - didn't address my concerns about the animals, only my "difficulties" with their help line.
Actually, it's the help line having difficulties - answering their calls, that is! Does anyone actually work there? When do they answer the phone? The number is correct judging by the automatic message.
Yes, I will drop you a line at the email you provided - hopefully someone will be staffing there!
And you do realize that I left the message on this board in the hope I'd get a response, not in an effort to make me feel better. I will feel better when the animals of the reservation get proper care.

Comments ( 2 )

profile

PWNA 10/25/2013

I am writing in behalf of National Relief Charities. It sounds like you're having trouble with your request about contact. If you send an email to PR@nrc1.org, we will make sure this gets handled effectively for you. If we don't know who you are, we can't help. Posting a note on this site may make you feel better, but it won't stop the contacts the way that you want, so please email now. We'll be watching for your note.

profile

PWNA 10/30/2013

Thank you so much for your follow-up email. It helped us fully address your request and ensure that your needs are met.

2

Professional with expertise in this field

Rating: 5

At National Relief Charities , I have never seen a group of individuals who do so much with so little. I have been involved with other charities that are bloated with bureaucracy that do 1/10th work with 10 times the people.

They serve a segment of our population that has forever been neglected and underfunded. The NRC has done the smart thing in focusing on very specific needs and purposes within the Native American people.

These people are involved because they care, not because it is chic and trendy. I hope they can continue their good work at a time when non-profit dollars are dwindling.

1

General Member of the Public

Rating: 5

Our company is proud to be a part of the fundraising efforts of your fine organization. We fully support your efforts to help improve the quality of life of the Native American community. Your passion for this worthy cause is what motivates our company to do good work for you. We are committed to doing excellent work for your cause and are humbled that you have selected us to be a part of this important effort.

2

Professional with expertise in this field

Rating: 5

I have been working with National Relief Charities for over 5 years in regards to their direct mail fundraising efforts. It is rewarding on many levels in that they are experts in the field of direct mail and very efficient and conscientious, plus it is great working with an organization whose core work in helping the Native American people is so much needed. NRC addresses the relevant concerns and definitely makes a positive impact.

1

General Member of the Public

Rating: 5

National Relief Charities does amazing work the Native Americans. I support them fully.

Volunteer

Rating: 5

National Relief Charities organization has been instrumental in providing services for our annual Veterans Day events for the past three years on the Hopi Reservation. The incentives and donations provided by NRC have been provided to everyone, from little children to the elderly, who attended the annual veterans day event. What items were left over, we used as part of the Christmas bags and goodies we provided for our local veterans.

Additionally, NRC was the key coordinator to assist us when we requested help for a local veteran who house nearly was consumed by fire several years ago. By their coordianted efforts, NRC was able to secure another organziation to pay for the costs of renovationg the veterans house. Mission successfully completed and veteran extremely happy. A show piece for other Tribal programs who could use this same assistance.

NRC is an outstanding non-profit organization and I would definitely recommend for all to use.

1

Volunteer

Rating: 5

NRC provided shoes and boots to over 880 children at our elementary school this September. From the first contact with NRC in June to the final wave goodbye in September, the contacts were wonderful. Our many questions and concerns were always answered in a timely, efficient and pleasant manner.

Everything we needed to make the morning a success was provided to us. Had we had more staff on hand, and hadn't had two different and overlapping activities the students had to attend, we likely could have had all our students in new shoes by 11 a.m. As it was, everything was done in 4 hours. It was a whirlwind, but every child who wanted shoes had them.

The men who traveled so far to provide us the shoes had to be elsewhere by 1 p.m. It did not appear we were going to be finished getting students in shoes by that time. Their inventiveness and calmness allowed another school in our area to get shoes earlier than expected. The men also made it possible to have enough shoes left at our school for our students to try on, so that the driver could get on the road to a school site about 4 hours south of us.

Throughout what could have easily been a stressful, strained and unpleasant experience, the men of NRC who came to our school remained calm, humorous and so helpful. We will be better prepared next year. In the meantime, we are so grateful for everything these good men and their fine organization, NRC, provided to us. Tremendous appreciation to Denise as well. She answered my phone calls at all hours and did so much to support this endeavor.

We look forward to seeing NRC next year. We will be much better prepared. In the meantime, we are very appreciative of the graciousness, consideration and assistance NRC provided to our students and to our staff.

2

Volunteer

Rating: 5

Tuba City Humane Society connected with NRC this spring and their ROAR (Rescue operation for animals on the reservation). We had no idea they existed but after we made contact things started to happen. Their office staff was so helpful and our first delivery consisted of dog food, bleach, paper towels and flea & tick treatment. The food and flea & tick treatments were given to our foster/rescue homes. The cleaning supplies went to our veterinarian who kennels and takes care of all our rescues until they are moved out for adoption. We also had a visit from their staff to Tuba City to talk with us and also the person in charge of the Southwest region came from S. Dakota and spent half the day visiting our home so we could touch base with all their programs. We found out that next year we can apply for grants for low cost spays & neuters and also to help with gas for the transportation of our rescues to Flagstaff & Kanab, Utah. We just received another pallet of blankets, toys, flea & tick treatment, bleach and cases of bottled water. There will be a very large free spay/neuter event in Nov. put on by Best Friends in Utah and we can use the water for all the volunteers. Also, ROAR has a calendar out for 2014 and two of rescues I kept are Miss March & Mr. Sept. That was a real surprise. Thanks to NRC for all your help for us and the animals. We appreciate it so much and really like working with all of your staff. They are so helpful and friendly. Sylvia Moore, Director

Volunteer

Rating: 5

NRC helps our program be successful. I work as a Parent Educator with the public school district in Gallup NM and we service families by conducting home visits and working with teem moms in learning how to interact with their child and begin early in preparing their child for school readiness. We work with families with babies 0-5 years old. NRC helps by providing us with incentives to help these needy families with healthy living supplies. Our families look forward to receiving these products and I feel that they stay consistent with our home visits because they are excited to receive the incentives. NRC has been a great resource for us and we appreciate all that they do. Thank you for your help and support with our program!!

1

Client Served

Rating: 5

I run a Boys and Girls Club on my reservation and National Relief Charities has been a tremendous help with the youth we serve. Thanks to their help we have children and families who are able to get much needed items that they are not always able to afford. National Relief Charities staff are always professional and willing to provide a helping hand to our program. National Relief Charities is an important part of our program and its success in serving our tribal youth and I am very grateful for their assistance.

Client Served

Rating: 5

We serve individuals who are developmentally disabled. Recently two MSLA homes were built in our community. Becasue we serve people on the Reservation, needs are high for everyone. NRC has been very helpful in providing the individuals with products that they can use in their own apartments. All of the products help the individuals become more independent in cleaning, cooking, fittness and quality of life.

Overall I rate NRC as "top of the line" in helping people to suceed in his/her goals.

Client Served

Rating: 5

I have been taking part of the National Relief Charities donations for the over past 2 years and excellent repport with them. We are rated from 0.o to 5.o for IHS We Care, our department has received five, 5.o ratings, for eight months (October 2012-May 2013).

The incentives have brought in more clients for immunizations and have given us a 5.o rating for the Northern Cheyenne Public Health Department for the last 4 consecutive months. Our department is the only one to receive such marks out of 20 departments.

We attribute the high rating in part the NRC for the incentives that are given to the clients that are donated by NRC. Oh, I forgot to mention the prenatal classes and community home site visits, also receive the incentives as well.

The NRC assists us in serving our reservation with items that can be utilized to ease the burdens of every day life expenses for people who are in need, which blesses us and the community we serve.

Haho'

Rilla Kingfisher, Northern Cheyenne PHN Secretary

Review from Guidestar

Client Served

Rating: 5

I have been working with the National Relief Charities out of Rapid City, So Dak and they have been very good to our organization which is the Porcupine Elderly Meals Program out of Porcupine,So Dak. Our elders enjoy the food boxes that gets sent down every month and i make use of the food items that we get for our elderly building etc...flour,sugar,canned fruits and canned vegetables,they are an excellent team that works with alot of people,they all conduct themselves in a very professional manner whether its going to volunteer at their warehouse or when there out delivering to the districts.

dorie

Professional with expertise in this field

Rating: 5

NRC is indeed #1 in our program and in our hearts and we certainly applaud this wonderful organization. NRC had been and continues to be our strong partner in our Community Service on the Reservation in our desire and effort to help provide food supplement to our local people. Our native friends greatly appreciate what we do with the NRC --- they were saying that in a place like this which is almost "out in the middle of nowhere" away from stores, etc., the food boxes and food bags we give out on a regular basis truly helped them in their daily needs. We have some people who came who have lost their jobs and they were truly grateful for this help. NRC does not only help our local people, it helps our Community Service program so much because it provides generous supplement to our other donations and supplies, thus saving us some bucks because instead of buying other food to give out, we can use those funds for other outreach programs that we do. I would also say that personnel at NRC Phoenix office are all very friendly, helpful, accommodating and available to us. We thank God that we have NRC as our program partner, they have made a tremenduos difference in our program and in the lives of the people that our program serves. KUDOS to NRC!

1

Donor

Rating: 1

This organization is VERY fishy. We have been inundated with calls even though we requested to be taken off their call list at least four times. Up until this last call they said they would remove us from the list. Yesterday when they called, for the fourth time in a week, I got upset about not having been removed from their call list. The woman said that I had to call another number to be taken off the list!!!

What are they doing with all their money except hire people to call and call and call???

I would never donate to them again.

Comments ( 1 )

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PWNA 04/22/2013

Ms. Burns, in behalf of NRC, I wanted to explain that over 70% of donations go toward program services in Indian country. As we have explained previously on this site, if you ask a caller to flag your account for no contact, that often does not do the trick. The only group with full access to flag your account end to end throughout our database is DONOR RELATIONS: 800-416-8102. For some reason, people do not want to accept this extra step, but it is what will help you get the result that you want. Also, if a caller has told you previously that they were removing you from the list, they probably did flag it in their section of the database – but a caller has limited database access and they should have referred you to Donor Relations as well. We sincerely apologize if that referral did not happen. To resolve this, please take this one last step and call Donor Relations now.

Review from CharityNavigator

Advisor

Rating: 5

I find this service is very professional, well organized and assisting in all coordinated fields on their service area. What ever needs were requested was obtained and provided, never had any trouble or difficutly with request, shipments and service. When we brought volunteers to the center it was organized, welcoming and very helpful for clients that needed items for their hours of service. Love the service and I would recommend it anytime for the areas.

Comments ( 1 )

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PWNA 04/22/2013

Toni, thank you so much taking the time to share your experience of working National Relief Charities. We appreciate your partnership and the opportunity to help you serve the people of Eagle Butte. It was also terrific that you were able to bring a group of volunteers to work in our distribution center in Rapid City, SD. Thanks again for sharing your feedback online for the benefit of other partners as well as donors.

2

Donor

Rating: 1

After making one donation, I have received dozens of pestering phone calls and wasteful mailings.
25% of money raised goes to more fundraising.
They posted on my face book page. My disavowing comment disappeared.
I strongly suspect that most of the "volunteers" who write reviews are on the payroll of this relentless machine. Do not make eye contact.

Comments ( 1 )

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PWNA 04/22/2013

Mr. Haines, we understand that you wish to reduce fundraising calls and mail from our organization. The only way to achieve this is to call our DONOR RELATIONS department: 800-416-8102. With Donor Relations, you may indicate which of our programs you wish to hear from, if any, and how often you would like to be contacted, if at all. As far as Facebook, we only post on our organizational page: www.facebook.com/RememberNativeAmericans. The “volunteers” that post reviews on this site are our Program Partners, which number over 1,000. They volunteer to partner with National Relief Charities and, in turn, receive goods and services to strengthen their communities. It is for them that we exist. It may be helpful to know that Great Nonprofits has a system in place that helps to prevent reviews from parties within the company being rated. We are glad to see this as it prevents people from posting false reviews on the site, whether positive or negative. We hope that you will follow through with a call to Donor Relations so that we can help.

Review from CharityNavigator

Donor

Rating: 1

I made the mistake of donating to this collection of charities a few years ago. At that point, Charity Navigator's rating was significantly lower--one star, in fact. Would that I had checked before sending a check. Since then, I have not donated again. Nonetheless, I have been harassed (that's really the only appropriate word) by phone calls. I have made repeated requests to have my number removed and made it quite clear that I want no more phone calls. But the repeated promises that the charity would honor my request have been false.

I see that the charity has responded to similar complaints by suggesting that perhaps a reviewer was mistaken by all the charities with similar names. I have made it a point to ask the caller whether he or she represented National Relief Charities (since the calls come under different names) and been assured that yes, the caller was from that organization. I am fed up with this organization and will never donate to a group that refuses to honor my wishes to be left alone and that treats me rudely when I express them.

I have also seen the responses claiming that the charity does not want to call people who don't want calls and offering an e-mail address and a phone number. My question: Why can't the organization have its callers record information that I've given multiple times?

National Relief Charities represents absolutely the worst experience I have ever had with charitable giving.

Comments ( 1 )

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PWNA 04/22/2013

Mr. Mann, I am responding in behalf of National Relief Charities and sincerely empathize with how frustrated you are feeling. We in no way wish to “not honor your requests.” That would in no way help you or our cause. And, we really want to help you get this resolved. I think the heart of the matter centers around this all important question that you raised: “Why can’t the organization have its callers record information that I’ve given multiple times?” The fact is that the caller does record your request – but it doesn’t transmit throughout our entire database because callers have limited security rights. In other words, callers do not have access to all screens in our database, and this is done for donor privacy protection as well as database integrity. Therefore, we ask all donors to contact DONOR RELATIONS for “do not contact” requests: 800-416-8102. It’s a simple step, but one that you must take to ensure that your request is honored. If you ask a caller to flag your account, they record it but it does not carry throughout the system so you may be called again. Donor Relations representatives are there for the sole purpose of helping you. They have full access to the database and, when requested, can ensure that your account is fully flagged throughout our organization. If you think about organizational structure, what it boils down to is this: Only one department is responsible for donor account management and trained to do it, just as only one department is responsible for HR or Accounting or IT. Therefore, to ensure that your request gets recorded organization-wide, please place your request with Donor Relations: 800-416-8102.

Review from CharityNavigator

Al M.

Donor

Rating: 1

Council of Indian nations,soiux relief fund,Soiux nation...all out of area calls...nonstop for 4 years .Almost weekly and there seems to be nothing I can do about it.Because my mother would send them a few 5 dollar checks every year till she died.I have told them an easy 100 times she is no longer alive and they call week in and week out year after year.Harassment threats,blocking phone numbers,none of it stops.Do yourself a favor ...if you must donate do so anonymously.

Comments ( 1 )

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PWNA 02/22/2013

Dear AI M, I am writing this in behalf of National Relief Charities and our programs. There are quite a number of Native and Native serving nonprofits and, to be fair, it is quite possible that some of the calls you are receiving are not from us. We find that donors are often confused about this. At the same time, we want to help you in any way we can, but we cannot do it here. The best way is for you to call us at 1-800-416-8102 and let us know specifically which programs you want to be called for and, if you want no calls, let us know that too. If you would like to be in touch by email, please send a message to PR@nrc1.org with your name, address, and phone number where you are receiving the calls. Using either this phone number or email is the only way to ensure that you get the help you need. We hope to hear from you soon.

Review from CharityNavigator

Previous Stories
2

General Member of the Public

Rating: 1

My Mother & Father who have since passed away were donors.For 3 years now I have been getting donation calls almost weekly at my home phone...which was never their number, asking for money .I have asked hundreds of times to be removed ,talked to supervisors,been promised up and down that there would be no more calls ...and every few days another call asking for my mother.I have tried to threaten & follow up with phone harassment charges but it is too much bother ...so the calls just keep coming.WARNING do not get involved.My Mothers bank account was hacked for a small amount and the bank suspects one of these charities but the amount($399 ) is too small to follow up on.We changed her accounts .

Comments ( 2 )

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PWNA 09/05/2012

I am writing this comment in behalf of National Relief Charities. We are deeply concerned by your comment. We have over 900,000 donors in our database and while we have processes in place to address each individual donor’s preferences, we have to admit that with so many donors, we do sometimes drop the ball. However, our intention is to satisfy each and every donor and the best people to speak to in these instances are our Donor Relations representatives at 800-416-8102. This number is also listed on each piece of our mail. If you were to take the time and reach out to me directly, I would be happy to make sure your requests are fulfilled. You can contact me at 877-281-0808 or email PR@nrc1.org.

profile

PWNA 09/05/2012

Also, we want you to know that we take theft very seriously. We do not store donor information in a way that would be accessible to anyone in our organization. Therefore, while we do not suspect the charge on your mother’s account to have come from us, we would be more than happy to investigate it internally in order to assure you that it wasn’t us.

Review from CharityNavigator

Donor

Rating: 1

We are being harassed by the telephone volunteers for the Navajo Relief Fund. In the last few months, they have telephoned us every evening, including Sundays. We estimate that they have called over 100 times. We have told them explicitly that we will not donate and want to be removed from their contact list. They ignore us and keep phoning. Though we are on a "Do Not Call" list and have informed them of this, they continue to call.

We have filed a complaint but the phone solicitors are unfazed by this information. My advice: give to another charity -- not this one.

Comments ( 1 )

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PWNA 02/15/2013

I am writing this in behalf of National Relief Charities and our NRF program. We do not wish to inundate anyone with calls and we have an effective procedure in place for anyone wishing to reduce or stop your level of contact. However, posting a complaint online does not resolve this or help you get what you need. In addition, we cannot identify you from this. To get help, please call our donor relations team at 800-416-8102 and tell them for which programs you wish to be contacted, if any, and how often, if ever. We look forward to your follow through.

Review from CharityNavigator

1 Lisa133

Donor

Rating: 5

This organization has helped Native American people for many years. They have made a difference in the lives of many people on the reservations. Giving to this charity is truly a worthwhile thing to do.