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2017 Top-Rated Nonprofit

Operation Troop Appreciation

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Nonprofit Overview

Causes: Military & Veterans Organizations, Veterans

Mission: To build and sustain the morale and well being of the military community, past and present, with the assurance that the American public supports and appreciates their selfless service and daily sacrifices.

Results: Since July of 2004, OTA has provided support to over 171,000 members of the military and veteran community and have done so with a 100% volunteer staff, ensuring that donations are used to fund troop and veteran support projects.

Target demographics: military members and veterans

Direct beneficiaries per year: 20,000 members of the military and veteran communities

Geographic areas served: Pittsburgh, PA

Programs: Active-Duty WishList program Welcome Home Veteran Support program

Community Stories

264 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 4

I am the Operations NCO for my unit and had requested some support to build the morale of my soldiers. Kristen was more than willing to assist my soldiers by giving them care packages. It truly motivated my soldiers to try harder even though the work load seemed to get worse. The care packages made them realize that people do care and do appreciate what we do day in day out. It definitely was a game changer for my unit's deployment.

1

Client Served

Rating: 5

They are personalized and really, truly want to help families and soldiers! Great experience working with them.

Client Served

Rating: 5

OTA is an outstanding non-profit organization. They really go out of their way to show they care! They have been a pleasure to work with and I know troops worldwide appreciate what they do.

Bryce3

Client Served

Rating: 5

This AWSESOME group sent the S-3 section of our organization an XBOX360 and some games. They also sent much needed hygiene supplies and tan Under Armor shirts. We enjoyed the gaming system as a break during our 12 hour 7 day a week deployment. We also made good use out of the supplements that were sent. A great organization for deployed soldiers.

Client Served

Rating: 5

The items sent by OTA provided Airmen with some much needed hygiene products that are hard to get at our location. Familiar snacks from home and especially the packs of gum were a huge hit! The coffee and, sugar and creamer are awesome!!!! THANKS OTA!

2 Rafael6

Client Served

Rating: 5

There has been a lot of organizations, and I can truly say that OTA is one of the best out there. I would love to say thank you from the bottom of my heart. When I received the items they sent us I mentioned that I had a female soldier with me and when I received the boxes it had stuff in there for both male and female soldiers. Any Organization that helps Soldiers in these hard time will always have a special place in my heart. Thank you so much for all you do.
SSG Ojeda, US Army

1

General Member of the Public

Rating: 5

I second that motion - OTA is certainly Pittsburgh's top rated Non profit. Our organization, Daughters of the American Revolution, are always looking for ways to help them in their efforts to help especially the homeless female veterans, but all veterans also. They are a place where veterans can ALWAYS turn to for help with nothing asked for in return. Their leaders have huge hearts for those in need and are tireless workers to serve our
military. God Bless the OTA AND ESPECIALLY THEIR LEADERS!

3

Volunteer

Rating: 5

This is the only organization with which I have volunteered that passes almost every penny collected to the veterans. The group is totally volunteer-led and has very low administrative costs versus other organizations that pay hefty salaries to their leaders. Operation Troop Appreciation supports both deployed troops and returning veterans and their energy level and devotion to helping service men and women is truly impressive. I'm very proud to serve a small role in this group.

2 Kay_29

Volunteer

Rating: 5

I have just begun serving at OTA and I am thrilled to be able to do something to help our troops. I learned about OTA from my friend who has been working for OTA from its inception. I am very impressed with all that I have learned so far. Everyone gives 100% for our troops. I would definitely give them a 5 star rating.

2

Client Served

Rating: 5

I give this organization a 5 Star Rating. They are an amazing organization and have been fully supportive of all of our needs as deployed Soldiers. We really appreciate this organization and would recommend them to anyone. Thanks again to Kristen Holloway and Operation Troop Appreciation

Client Served

Rating: 5

Operation Troop Appreciation (OTA) was an awesome Moral booster during my first deployment. I would personally want to thank every last sponsor in this program on behalf of my entire Battalion. We will never ever be able to truly repay you for your kind gesture and words cannot even describe how you have changed our lives. Thank you for being such a wonderful organization and for reaching out to us all the way on the other side of the world.

1

Client Served

Rating: 5

OTA through Kriten Holloway supported my husbands troop in Afghanistan for the last six months. January-August 2015.
This organization was eafer to help and wven asked for special requests. They sent everything on the list and more. Many soldiers have needs like allergy free foods and as expensive as they are they sent it all!
Thank ya'll so much for the support it was truly appreciated!

-Bradbury

Client Served

Rating: 5

Assisted to create warm 'homes' for returning troops.

Previous Stories

Client Served

Rating: 5

I recently heard of OTA from another unit. I am assisting in putting together 40 welcome home baskets for the single soldiers returning home from deployment.

I contacted OTA and received a response within 24 hours and the items were purchased for us within 48 hours. They provided granted my wish list for these men and more! It was such a blessing to receive the sheets (and the blankets on the way). Thank you. OTA! You guys are amazing!

2

Volunteer

Rating: 5

When I started volunteering for OTA several years ago, I never thought it would become as big of a part of my life as it has. I have been fortunate to work with wonderful people for one of the best causes I can think of. I love packing the boxes for the deployed soldiers and trying to find the perfect items to make their days better. now with the Welcome Home Program for Veterans, I get to do the same thing on a more individual level. It has been my pleasure to help the men and women who keep us safe for the past several years and I can't wait to see what awesome things OTA does for them in the next several!

2

Client Served

Rating: 5

I'm a sailor in the United States Navy. My command and I were out on a 9 month deployment in the Middle East. I found this nonprofit online and emailed them hoping to hear any kind of response. Not only did they email me back right away but they fulfilled my request and then some. My shop requested an XBOX. They sent out the XBOX with games and controllers and filled the package with tons of snacks and candy bars, as well as, Letters from classrooms back in the states. The entire experience was pretty amazing. I'm very grateful for what Operations Troop Appreciation does. Thank you guys so much!

1

Volunteer

Rating: 5

Volunteering for OTA is like having an amazing, wonderful extended family. When you volunteer with OTA you not only get a chance to give back to the men and women sacrificing for our freedom (when you help pack their wish list items), but you also have the opportunity to support Veterans through OTA's welcome home program. Every volunteer is compassionate, caring and many have become close friends. OTA is an amazing organization.

1

Volunteer

Rating: 5

It is a pleasure to serve OTA, and to know that our help is making a huge impact on our troops and returning veterans. The emails, hone calls and letters from those who benefit from OTA are the most rewarding feedback we could received.

2 Barb11

Volunteer

Rating: 5

As a volunteer for Operation Troop Appreciation I am honored to be able to put my skills and efforts to use for this organization. Their ongoing efforts to support both deployed and veteran military members for their service is not only commendable, it is truly amazing. I have seen this first hand and cannot be more pleased that I chose OTA when I decided to become a volunteer. OTA is totally 100% volunteer with no paid employees including the officers, Board of Directors and CEO! All work together in support of those who serve or have served.

Previous Stories
1

Client Served

Rating: 5

Operation Troop Appreciation is an organization that works tirelessly to go above and beyond to fullfill the needs and wish lists of troops on the front lines. Packages that are sent are not only custom tailored with the items that each unit specifically requests but also includes cards, letters and "surprise" items to raise the morale of our deployed troops. They do their best to make sure our gals and guys know those of us back home truly care and have not forgotton about their sacrifices to ensure that our country is safe. I couldn't be more proud to be a small cog in the wheel that helps to keep the boxes flowing to those that need it. Those involved with OTA truly care and are dedicated to our troops and ensure that they know it!!

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2

Client Served

Rating: 5

Operation Troop Appreciation made a tremendous impact on the morale of our unit! They were responsive to our request and followed up to make sure everything was delivered in a timely manner. Our unit greatly appreciates this organization and looks forward to supporting it in the future. Thank you!

2

Client Served

Rating: 5

Operation Troop Appreciation went above and beyond in their support of our Troop in Afghanistan. They responded quickly to each email and wanted to ensure that we had all the support we required. Within two weeks our wish list was delivered and it was an incredible morale booster for the Soldiers. Thank you OTA!!!!!