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2020 Top-Rated Nonprofit

Maryland New Directions

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Nonprofit Overview

Causes: Employment, Human Services, Job Training

Mission: Our mission is to train and coach people facing career and life transitions to overcome barriers, restore self-belief, and acquire the skills and tools needed to secure employment on a path to living wage.

Results: Since 1973, Maryland New Directions has served nearly 140,000 individuals looking to become self-sustaining through employment. Maryland New Directions (MND) is a 45-year-old award winning non-profit organization offering no-cost employment coaching and specialized career training programs for Baltimore area residents, ages 18-60 years of age. MND works with over 350 motivated job-seekers annually, most of whom face significant obstacles in finding a job or establishing a new career. Our holistic approach and valuable employer partnerships create opportunity for long-term careers and remarkable outcomes that include industry recognized credentials, a livable wage, and an impressive employment retention rate of 82.5% (1 yr) for our graduates. When a person successfully completes Maryland New Directions’ program they are empowered to obtain and retain employment; it’s not just good for the individual and their family, but for the whole community.

Target demographics: Unemployed and Underemployed

Direct beneficiaries per year: 350+ individuals

Geographic areas served: Baltimore

Programs: Career Focus, Maritime Transportation Distribution and Logistics, and Commercial Transportation Careers Training Programs

Community Stories

534 Stories from Volunteers, Donors & Supporters

1

Client Served

Rating: 4

Staff was very helpful. Ive so much about myself in this short time frame.

1

Client Served

Rating: 5

The staff was very hands-on and patient. The information given to excel in the workplace was great!

1

Client Served

Rating: 5

nothing is perfect but these people here showed genuine interest in helping. these people got a closet with shirts and ties. if you put that shirt in tie on for a week and don't feel inspired the problem is within you then . just walking in and out to cvs and having people looking at smiling speaking to you should show you and motivate you. how serious the push the dress code give more more structure to a person . this is just one part . wealth of information seeing everyone play a part not one thing bad to say if you come and complete you will feel the same

1

Client Served

Rating: 5

I think its a great program.I wish i would have known about this program along time ago its really some great people in the class and the job coaches really do help you succeed

1

Client Served

Rating: 5

This was the greatest experience I have ever had. Maryland New Directions brought out the skills and confidence I didn't know I had. This is a holistic program. Not only were they helping me to seek employment, they were just as concerned about me as a person and helped outside of the training program. I would recommend this program to anyone who wants to better themselves. Even if you are currently employed, Maryland New Directions can help you develop a career, not just get a job.

Volunteer

Rating: 4

Maryland new directions is a OK program for people

1

Client Served

Rating: 3

Good Day, I come across MND by divine appointment. I had many things going on at the time and knew something positive was coming in my life. They help me over barriers as well as a new way of doing job searches. They will continues to assist me as I grow.

1

Client Served

Rating: 4

I found the staff awesome and helpful, willing to go that that extra mile in order to ensure my success

1

Client Served

Rating: 5

this program really helped me. I have learned so much about how to get a job, how to look professional.

1

Client Served

Rating: 5

I got everything that I was told I would receive. Made some good new friends which is always cool. The staff were and are very helpful, kind and encouraging. You will be dealt with accordingly with respect. I can't think of anything bad to say about this place. I highly recommend this place to everyone. I will forever remember my experience here. Thanks to all involved.

1

Client Served

Rating: 5

Great program. Excellent staff and organization. very educational etc......

1

Client Served

Rating: 5

I came to MND looking for a job at the Port of Baltimore but i got something greater. I made new friends and found a new focus on being a greater employee

Client Served

Rating: 5

excellent organizations that provides great success

Client Served

Rating: 5

this program is a great way to get on your feet an start your career

1

Client Served

Rating: 5

This is for anyone who is contemplating coming MND for any kind of training or in need of any assistance with skills in job searching. Don't give it another thought this is the place. Why because you will be given a Job Coach who is fantastic, caring and very informative all of the staff I must say are great and can answer any questions you may have not matter what it may be. If you lack confidence, not sure of you path in your career or where your going? then this is the place for you.

1

Client Served

Rating: 5

The staff here at MND was very welcoming and knowledgeable. I would like to personally thank Mr. Dewayne the front desk staff, he was an encouragement to me as we share a very similar barrier. Mr. Steve was very knowledgeable in teaching the 1st class of this kind. I am happy and proud of myself for completing the 3 week program. Every staff member was friendly and approachable and made it easy to talk to them and ask for assistance.

Client Served

Rating: 5

Maryland new directions is the place to be if you want to train and grow to be a professional! they will give you everything you need to succeed in the Workforce. The staff are professional pleasant and help you thorough whatever challenges or barriers you think you have. THANK YOU SO MUCH MND!!

Client Served

Rating: 5

I really enjoyed my time here and I learned a lot!!! The team is amazing. I want to thank you for all you have done to help me to improve my life.

Client Served

Rating: 5

i really enjoyed my training at maryland new direct and i would recommend there services to anyone looking for a career or career change.

Client Served

Rating: 5

The opportunity to receive training in areas of resume writing, interview skills and overall job training is great! Also being given the resources to present myself in a professional professional manner with professional attire really boosted my confidence. I am thankful for the one on one coaching as well as the group setting opportunity. Thank you so much MND!

1

Client Served

Rating: 5

When I came to Maryland New Directions I had a lack of self confident in my job interviewing skill. Now that I completed this two weeks course I feel more confident. Thank you Maryland New Directions, your staff is awesome keep doing what your do for the community. Much love.

Client Served

Rating: 5

I was told about this program from a friend of mine. I am very glad that I attended the program. Coming to MND has given me so many tools and understanding in finding employment. MND has also given me my confidence back in finding employment. I would gladly recommend this program to others, as I already have. I could not have ask for a better staff.

1

Client Served

Rating: 5

i loved everything about the program. they taught us life time skills and information. everybody was unique and different and possessed something different i would recommend this program to anybody who wants to change there life.

1

Client Served

Rating: 5

I came to MND not knowing all of the many benefits offered. After completing the training, I feel completely confident in finding a career, as well as being a better individual overall. The entire staff made feel welcomed and kept me engaged during all of training courses.

Client Served

Rating: 4

This is a great way the be-gain your job search. They will get you ready for the job you want and the for the interview process. Putting you in a passion to make the next step. I am very happy with what i have leaned hear at MND.

1

Client Served

Rating: 5

MND is very helpful the staff is smart very detailed .if come here in complete the course you will job ready when you leave.

Client Served

Rating: 5

Exceeded all expectations! This is a great program!

1

Client Served

Rating: 4

Came in thinking i did not need this program but i realized very quickly how much it benefited me. The job coach and trainers here explained everything with detail and went out there way to give extra help when needed

Client Served

Rating: 5

I've learned so much here, I can walk away now knowing I can go on a interview with great confidence. Knowing that I have the skills to land the jobs

1

Client Served

Rating: 5

The staff are more than whatever their job title is. They gave me superhero-like help and had bedside manner and love that will always be remembered.

Client Served

Rating: 5

Amazing experience with great lecturers. I came to Maryland New Directions with lots of expectation and was truly amazed with the lectures and knowledge impacted on me. Thanks for all who make this program a success

1

Client Served

Rating: 5

My experience with Maryland New Directions was a very good one.At first I had doubts that this program was not going to be any different from any other workforce program that is being offered in the city.Programs that promise you the world but does not deliver on helping you get a job.MND staff is dedicated to helping you succeed.In three weeks, I have learned a lot about what it takes to achieve a successful resume.This program builds confidence and character.I would recommend this program to anyone who is interested in changing their life.

1

Client Served

Rating: 5

I think this program is the best thing sens slice bread

Client Served

Rating: 5


It has been a great experience. I learned a lot about resume and interview techniques

Client Served

Rating: 5

I really enjoyed my time here. I learned a lot and I'll always come back.

Client Served

Rating: 4

thay help me a lot finding a job. work on my resum and ways to get jobs

Client Served

Rating: 5

Amazing experience with great lectures. I came to Maryland New Directions with lots of expectation and was truly amazed with the lectures and knowledge impacted on me. Thanks for all who make the organisation a success

1

Client Served

Rating: 5

they are the best non profit program in Baltimore. the whole staff Is so caring and loving the want you to succeed in like.

Client Served

Rating: 4

Was a great experience learn alot of information got a twicc card

Client Served

Rating: 5

this program is one of the best I've seen and I'm looking forward to seeing where the training and certifications I've received here takes me. Thank you for the opportunity.

Client Served

Rating: 3

Program was okay. Learned somethings that could possibly help me in the future.

Client Served

Rating: 3

Experience was okay. Learned somethings that a be somewhat useful in the future.

Client Served

Rating: 5

i enjoyed my experience at Maryland New Directions, all the job coaches teach you everything you need to know and how to do a resume, cover letter, and job placements. Very friendly coaches, they prepare you for a real interview , what to say and how to conduct yourself in an interview. My favorite part of the program is being greeted each day with positive attitude, and you need to look good to feel good. Thank you Maryland New Direction for putting me on the right path.

2

Client Served

Rating: 5

While I was in a Job Fair, I found out about Maryland New Directions. I was excited because they offer FREE Career Pathway Training.I thought to myself maybe this is now breakthrough I was looking for after struggling with career transition moving from the Philippines to Baltimore.When I was accepted to be part of the training, I felt hopeful, happy and grateful.

When the training started, I was blown away by the quality of the training they provided and the phenomenal job our coaches did. This was exactly what I was looking for to have a sense of direction on where I want to go in my career and what I really want to do.The training helped me reexamine my values, knowledge, skills , abilities and talents to help me find the right job for me.They taught us how to make a very eye-catching and effective resume, perfect cover letters and how to ace an interview. The mock interview and networking were very helpful.Also they helped inspire me to bring back the confidence I have and they also invited successful people who shared their valuable and beautiful stories of success and how they displayed amazing values and beliefs that made them successful.My experience with MND is Life Changing.It gave me a positive new direction and purpose. I recommend MND to anyone who wants to be inspired, learn and grow in basic knowledge and skills and improve financial situations. This is hope and encouragement in MND. I feel so blessed to have met amazing and beautiful people in MND.
I'm forever grateful to Ms. Sonya, our Team Coach and other great coaches.Mr. Stephen, Mrs. Andrea, Mr. Maurice. God bless MND!

1

Client Served

Rating: 5

It's been years that I'm looking for a free training to help me better my skills and find a job I can be proud of. I don't know how to make a good resume and put my skills into writing that will help me land a good job. But finally I discovered Maryland New Directions ,a non profit company that caters to people who are feeling lost and disconnected in the workforce. Here I found a new hope and new beginning on how I will redirect my career path. I've learned a lot on how to make the right resume and a cover letter. They also teach us how to prepare ourselves on how to handle interviews with self confidence and how to dress up professionally. They gave us a lot of guidelines on how to find the right job for us and how to use the online search successfully. Can't say enough how MND help me find myself to get connected again in the workforce and with these new discoveries that they gave me I think I'm ready to face the world again. Thank you MND from the bottom of my heart .

Client Served

Rating: 4

They assist you in finding out what a lot of employer's are looking for in candidates. They address issues in your paper work which are not consistent, and they critique it. The overall experience was wonderful. I would recommend them to other people as a lead for job searches.

1

Client Served

Rating: 5

I came upon this class at a job fair. I decided to commit to the two week class because I only wanted to re-due my resume. To my surprise I received so much more. I was thinking why in this world would I need to sit in a classroom for two weeks to learn about job searching. Well to my surprise from day one up until day 14 I was learning very useful information for job searching. Every moment was so helpful. There was not one class that was useless. When it comes to learning how to obtain a job and keep it this is the course to take. For FREE!! I know if I don't ace an interview and obtain a job its all my fault because I am confident that I have all the tools I need for job searching. MND is an amazing coarse with amazing employees running it. I am so impressed and I am telling everyone about my two weeks at MND.

1

Client Served

Rating: 4

I had been submitting my resume for months with no results. The process had become frustrating and humiliating. Maryland New Directions' training help me to understand what the process is, how it has changed and what I had been doing wrong.
The last time I had to look for a job, I made paper print-outs of my resume and dropped them into the mail with a stamp. The process has changed completely. I couldn't believe I had to take a class to learn how to apply for a job. But that's what it took. I didn't know what I didn't know. You're going to need a bigger space because I know a lot of people who can benefit from your mission. Thanks Maryland New Directions.

Client Served

Rating: 4

Before starting Maryland New Directions I had a sense of loss about finding work. I knew something was wrong with my resume skills. I knew I had the skills to do the job but, I just couldn't put it on paper to convince an employer to give me an interview. Now I can truly say that not only do I know how to do a resume I can do an interview as well. I have gained so much confidence these past two weeks I can't wait to explore the job search. Networking is another skill I will definitely put under my belt to help me explore my horizons. Being in this program is amazing. I'm letting a lot of people I know about this program.

Client Served

Rating: 4

The 2 week class was great. I learned a great deal and would definitely recommend this to other people looking for work. We had to dress in office attire and show up as if we were going to job. I haven't worked in 2 years so this really helped me get more in gear to work again. The mock interviews were very helpful and the staff is great, a very dedicated and energetic group of people. I feel much more prepared for the job search job. I will use their computer lab and the job coach i was assigned to help me in the task.

Client Served

Rating: 4

After having referred people here for the last 5 years, I decided to participate in MND. I found them to be very good with their material that was provided and information shared regarding the particular program involved.

Client Served

Rating: 5

I have been out of work for several years due to a disability, when i was ready to work again i was referred to Maryland New Directions. I can honestly say that I was nervous and did not know what to expect. I am happy I attended the two week classes because i learned a lot and I feel really ready to find and keep a job. I have better interviewing skills, and a updated cover letter and resume. and I feel very confident.

Client Served

Rating: 4

I WAS ABLE TO LEARN A LOT OF INTERVIEW SKILLS THAT I HAD NOT KNOWN ABOUT PREVIOUSLY.

2

Client Served

Rating: 5

I was laid off my job - had not done interviews in over 10 years. MDN gave me the skills to step back out to the job field & be prepare to do an application, a cover letter & resume. I was taught different ways I can do a resume based on what the employer is asking for. The mock interviews that were set up gave me an opportunity to see if I was ready or if I needed something to work on. MDN also gave us opportunities to meet with a someone for mental health, a budget coach, legal aid. The coaches are well diverse in their skills. I would recommend this training to anyone. Thanks again to Mrs. Sonya, Mrs. Andrea, Mr. Maurice, Mr. Rick, Mr. Stephen & staff.

1

Client Served

Rating: 5

I learned alot oh how to write good resumes, they gave me on alot of views oh how to sell your. how to act on interviews. how to not like your barrier get the best of you. Job coaches have excellencein their service.

Client Served

Rating: 5

The program was a great tool to get me motivated to get back in the workforce. The daily classes really inspired me to show off my skills and abilities to get a new job. The instructor were experienced and wanted to help us achieve success.

Client Served

Rating: 4

The course itself was very helpful in getting me ready to interview in an office situation. I have been thinking about a career change and it wasn't very helpful with that. We came in knowing what we wanted to do.

Client Served

Rating: 5

The best program i'v been into in my life tho I don't have a job but I know how to get one know thanks to Maryland New Directions! I'm not done with them yet tho still so much to learn.

Client Served

Rating: 5

Great interview training and resume building!! Can really help reform a person into an attractable asset for any company!!

Client Served

Rating: 5

I had an amazing time at Maryland New Directions. I learned how to adjust adapt achiechive and also how to upgrade my resume so that it would stand out above the rest while adding critical points to include in my resume to help me find the career that I want. I also learned valuable information and skills in order to nail the career that I want. Maryland New Directions also assist with tokens for transportation to and from class and also really nice professional clothes for job interviews and once after receiving the career of my choice. Maryland New Directions also teach work related adequate which you can also apply in your home life.

Client Served

Rating: 5

The things that were very helpful for learning were the discussion and explanation of the mental maturity ways that an adult vs. a child vs. a parent can differ so much. It was very knowing how handle a child-like co-worker, for a future job and situation.

Also, knowing up front that my job coach, or another job coach will be available for up to 2 years. It was very helpful that the job coaches have job leads, and company connections lined up sometimes. The best fact has been knowing that Maryland New Directions has been here for 44 years. A non-profit's longevity counts for a high amount of confidence.

Client Served

Rating: 5

It was very helpful to me on my looking for a new job to get my life back on track

Client Served

Rating: 5

I think its great I have gained for going out on interviews and a varity of skills im eager to put to use.Ive already gained 4 leads with potential hiring.

Client Served

Rating: 5

It was very helpful to me to in looking for a job.now I know how to use some new way of looking for a job.