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2018 Top-Rated Nonprofit

Humanity Road

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Nonprofit Overview

Causes: Disaster Preparedness & Relief Services

Mission: We help the public survive, sustain and reunite after catastrophic disaster by closing the black hole of communications. We monitor social media to save lives. We connect people and animal owners with those who can provide them aid.

Results: Humanity Road helps locate, organize and connect people and communities with valuable information and critical resources. Since its founding in 2010, the organization has responded to nearly 1,000 disasters around the world.

Target demographics: We help people, animals and emergency officials by connecting them with resources when disaster strikes. During a disaster, impacted areas become overwhelmed, and viable lifesaving solutions and information can become impossible to find. Humanity Road is an additional lifeline (the bridge) for the affected public, local officials and emergency response teams using innovative technology and social listening platforms.

Direct beneficiaries per year: Every year, Humanity Road volunteers help thousands of people and animals around the world impacted by disaster. In 2016, the disaster desk was active for 3,878 hours. Volunteers responded to 105 events in 45 countries, and total volunteer hours of service topped 11,000 hours.

Geographic areas served: places all over the world

Programs: Because no call for help should be unheard, we monitor social media to save lives, testing new disaster response tools and technology, and helping emergency officials plan and conduct preparedness campaigns and exercises to improve the disaster response chain of care.

Community Stories

85 Stories from Volunteers, Donors & Supporters

1 evantwarog

Professional with expertise in this field

Rating: 5

Humanity Road has forever shaped the way the Coast Guard conducts disaster response operations and impacted my life much more personally. During Hurricane Harvey, I had the chance to work alongside the team from Humanity Road as we worked to collect “911 social media posts” from hurricane survivors. The Coast Guard prides itself in making sure no call goes unanswered, and with Harvey’s massive scale, we needed all hands on deck to make sure we lived up to this. Throughout the week-long deployment, we collected over 1000 search and rescue cases involving 5200+ survivors from Facebook and Twitter. Humanity Road does noble work, and people are alive today because of their efforts. On a more personal level, Humanity Road leaders Chris Thompson and Cat Graham became mentors and role models during the response efforts. The lessons I took away from their leadership will forever touch my life. I am eternally grateful.

6 Christine127

Volunteer

Rating: 5

I joined Humanity Road 2 months ago and it’s been the most fulfilling volunteer experience I’ve ever had. I really enjoyed working with this group of warm-hearted and dedicated individuals who are always ready to assist people affected by disasters. The leadership is very supportive, encouraging and provides lots of opportunities to learn and grow. I am very happy that I found this organization and would love to keep working with them.

4

Volunteer

Rating: 5

I recently joined Humanity Road as a volunteer and I’ve been so happy with my time so far. Everyone has been so helpful in teaching me new skills and welcoming me to the team. The teams are well organized and flexible; I have been able to work at my own pace as I learn the details of a social media focused. Very happy I joined!

3

Professional with expertise in this field

Rating: 4

Humanity Road helped during a recent public event by monitoring social media for information that would be instrumental in our Emergency Operations Center.

The Humanity Road team proved to be proficient in using new and established tools to monitor Twitter, Facebook, Google Plus, Instagram, and other sources.

During the event, the team produced information that was not readily available to EOC staff.

Thanks to the Humanity Road team for their innovative application of social media in emergency management.

5

Volunteer

Rating: 4

Humanity Road worked with Florida State University to develop the 28th Annual Governor's Hurricane Conference's first social media exercise. It was a resounding success and we plan to conduct another one next year. Social media has become an integral part of emergency management so this exercise and related training sessions and workshops were very beneficial to our attendees. We are most appreciative of Humanity Road's support.

5 gjsikora

Professional with expertise in this field

Rating: 5

Humanity Road’s unyielding, dedicated and quality efforts of collecting, aggregating, posting and disseminating information in supporting disaster awareness and relief, and humanitarian assistance is industry’s best, providing other respective organizations a standard for which to aspire. Core to their success is their depth and breadth knowledge and experience of open source information, using a best-of-breed approach across a variety of tools and methods in harmony to obtain the best timely and accurate intelligence possible. They do not just passively use these various open source information tools and methods, but continuously improve industries policies and processes through actively participating in exercises, training and program events, and directly coordinating requirements and evaluation with tool providers. We have been working with Humanity Road since 2012 developing supporting capabilities for which their assistance has been continuously professional, un-biased and spot-on. They are a true and proven leader in forming the way forward for open source information intelligence.

3 Alice33

Client Served

Rating: 5

When I joined Humanity Road over a year ago as a volunteer, I noticed through out the internet there was a lack of Disaster Preparedness information for the Vulnerable Population. And since I am disabled and have a Service Dog, I was interested in what I should be doing to be ready for disasters. So I went to Cat Graham and mentioned what I had seen was missing and thought needed to be included and offered to the Vulnerable Populations around the world. So first we ran a poll to find out what Hash tag we would use in Social Media. And it was decided to use #DAFN (Disability, Accessibility, Function Needs), and now we are working on Information Alerts to send out related to the different types of Disasters. Our first disaster information alerts are covering what to do Before, During and After a Hurricane to go along with National Hurricane week. We also wrote a blog with suggestions for owners of Service Dogs of what to include in a Go-Bag and a Disaster Kit. I am so thankful to Humanity Roads for seeing the need for this type of information, and look forward to more disaster tips and ideas for persons with functional needs.

3

Donor

Rating: 5

I have a very small budget but wanted to help in a real way. I make a small donation monthly to this organization and I see what they do on a very small budget. Its amazing. I'm very happy with their work and their transparency.

3 Arif K.

Client Served

Rating: 5

Staff from Humanity Road have been incredible at helping out with preparations for the World Humanitarian Summit, which is an initiative of the United Nations Secretary-General Ban Ki-moon, being managed by UN OCHA. Their staff have helped with outreach and with our online forums to gather input about how to improve global humanitarian action. They are very professional and extremely talented.

1 Robin64

Volunteer

Rating: 5

Working with Humanity Road is one of the most rewarding experiences I've had in my many years of volunteer. Exemplary leadership, training and support for digital disaster response.

Previous Stories
1

Volunteer

Rating: 5

I found Humanity Road after reading an article by Bill Lohmann in the Richmond (VA) Times Dispatch. Working with HMRD as a volunteer has been rewarding and challenging. I've learned so much about how this incredible organziation helps people via disseminating accurate and timely information during crisis, whether it's a natual disaster like atornado, an earthquake, a blizzard, or a hurricane or a manmade one like the bombings in Boston. I am honored to be a volunteer with this organization and plan to continue contributing my skills and energy.

1 John241

Client Served

Rating: 5

On March 5, 2014, at 2:30 PM CST. the warning coordination meteorologist at the National Weather Service's Norman, OK, weather forecast office requested the assistance of the Oklahoma Virtual Operations Support Team in monitoring the audience reach for its 2014 Twitter Tornado Drill. I am team leader for OKVOST, and reached out on Skype to Cat Graham with HR. She in turn contacted the Arizona State University Data Mining and Machine Learning Lab to assist in data collection and analysis. By 5:30 PM, the time of the drill, the ASU DMML, HR and OKVOST were in place to assist NWS Norman. Without the quick and timely assistance from HR, we wouldn't have been able to provide NWS Norman with near real-time results as to reach and geographic location of its Twitter Tornado Drill. -- John Butler, Team Leader, Oklahoma Virtual Operations Support Team / volunteer, City of Altus (OK) Emergency Management Agency.

1

Volunteer

Rating: 5

Cat Graham, vice president and cofounder of Humanity Road, gave an excellent presentation on Disaster Response in the Digital Age to our staff and volunteers at a local chapter of the American Red Cross where she shared her experiences, and that of Humanity Road's, in providing virtual humanitarian response to those individuals affected by disasters around the world. Its innovative strategies as an Internet-based crisis response organization, paired with its dedicated group of global volunteers, has positioned Humanity Road as a leader in virtual disaster communications. i've been a volunteer with different organizations for many years, and I've never seen such a dedicated group of people, led by two equally dedicated leaders, Chris Thompson and Cat Graham, as you will find with Humanity Road. It is an organization worthy of your support.

2

Volunteer

Rating: 5

I was involved personally with this organization in an effort to help stranded persons during a flood in the Dominican Republic. The effort paid off and people who were at high risk of being overrun by high waters were transported to a safer location. Great organization.

1

Volunteer

Rating: 5

I have been associated with Humanity Road as a volunteer since 2011. I have worked with the team in responding to several disasters and the dedication of the other volunteers constantly amazes me. As someone who creates social media analysis tools, I find their approach to disaster response very innovative. Volunteering at Humanity Road has been a wonderful learning experience for me and I will continue to help in whatever way I can.

3 dcmitchell

Board Member

Rating: 5

I have served on the board of directors of Humanity Road, Inc., since its founding in 2010. Since that time, I have seen our spontaneous team of volunteers take the germ of an idea and grow it into a disciplined and efficient organization that is a recognized leader in the field of using social media tools to improve the information available to first responders and to assist individuals impacted by sudden onset disasters. I am extremely proud of the dedication, professionalism and hard work of my colleagues and our global team of volunteers. In the almost four years since the organization was founded, Chris Thompson and Cat Graham have consistently amazed me with their talents and passion for helping others. In a world of 24-hour news and near ubiquitous access to the Internet, our awareness of and ability to help those caught up in a crisis (be it natural or man-made) has never been more possible. My Humanity Road colleagues and friends have developed a well thought out and replicable model for volunteers around the world to reach out and help their fellow man and for victims of disasters to quickly find the information they need to help themselves. I would encourage anyone who is interested to make a monetary donation or to donate your time/talents - you will be amazed at the lives that you touch!

4

Professional with expertise in this field

Rating: 5

Humanity Road is a trusted resource to many disaster response organizations. They provide relevant and verifiable information about developing events which can be relied upon for situational awareness or tactical deployment decisions. Our organization has worked with HR on several occasions since Hurricane Sandy, and would recommend them to any Emergency Management organization without hesitation.

2

General Member of the Public

Rating: 5

Humanity Road provided surge support to our volunteer-driven relief coordination for North India (Uttarakhand) floods and helped in the information collation on the Web, specifically with a 3W (Who-What-Where) report. The kind of active participation by HR volunteers in not just the specific tasks but overall in the coordination of this large volunteer group is absolutely commendable. I was also coordinator of this group and found the noteworthy skills shown from HR mates which are critical for both the overall goal of the work as well as collaboration. It includes drilling down on specificity, time-bound functions and reporting of each day for accountability. Really enjoyed working with you all, Cat et al.

2

Board Member

Rating: 5

In our third year of operation, I wanted to say that as a board member and CEO for Humanity Road, I am deeply humbled by and proud of the work done by our volunteers. From fulfilling individual urgent requests by people impacted by disaster to collecting evidence of damage caused by earthquakes, tornadoes and hurricanes, they are always ready to help the public when it needs most. We are driven by need and led by experience but we are powered by volunteers. Thank you team!

4

Professional with expertise in this field

Rating: 4

I am theSubject Matter Expert for Communications and Information Sharing as it relates to Humanitarian Civil Assistance and Disaster Relief within the Office of the Chief Information Officer for the Dept of Defense. One area that we are looking at is how can we better manage Social Media, globally, to assist our Commanders that are responding to an HADR event as well as the responder community in general. We have been working with HumanityRoad (HR) now for over three years as they been a key part of our experimentation on Social Media and its inclusion in our exercise process. I truely think that without HR's help we would have been lost in trying to figure out a way ahead.

2 Adam33

Board Member

Rating: 5

As an Emergency Manager and Board Member to Humanity Road, I am constantly impressed with HR's ability to leverage limited resources from around the globe to provided, real, genuine, and targeted assistance to people in areas impacted by emergencies and disasters. Humanity Road truly does a great job filling gaps for people falling between formal response and traditional volunteer groups. I'm proud to be associated with their efforts.

4 Debra V.

Client Served

Rating: 5

I do not know what I would have done without the help I received from Humanity Road. I lost everything due to Superstorm Sandy. I tried getting help and got no where until Cat Graham from Humanity Road got involved. I was living in a house that had mold, no walls, no flooring, no kitchen, in fact my kitchen sink was on saw horses so that I could use it. I am only a year recovering from nose and throat cancer and I am still after two years receiving back procedures and surgeries. Cat Was amazing getting in touch with organizations and Fema telling my story and having them listen and help me. I am now in a rental with clean sofa's and beds for my daughter, my husband and myself. Due to Cat and her organization Humanity Road, Red Cross (the only organization which has helped me), I am sitting and sleeping on bacteria free furniture, able to have home cooked meals and I am breathing better without the dust that was constantly coming out of the walls. I would and have already recommended them to people that are dealing with all the problem which I have encountered. I do not know what I would have done without them. Thank you Cat and Humanity Road for allowing me to feel I mattered.
Debra Versheck