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2016 Top-Rated Nonprofit

Humanity Road

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Nonprofit Overview

Causes: Animals, Disaster Aid, Disaster Preparedness & Relief Services

Mission: We help the public survive, sustain and reunite after catastrophic disaster by closing the black hole of communications. We monitor social media to save lives. We connect people and animal owners with those who can provide them aid.

Results: Humanity Road helps locate, organize and connect people and communities with valuable information and critical resources. Since its founding in 2010, the organization has responded to nearly 1,000 disasters around the world.

Target demographics: We help people, animals and emergency officials by connecting them with resources when disaster strikes. During a disaster, impacted areas become overwhelmed, and viable lifesaving solutions and information can become impossible to find. Humanity Road is an additional lifeline (the bridge) for the affected public, local officials and emergency response teams using innovative technology and social listening platforms.

Direct beneficiaries per year: Every year, Humanity Road volunteers help thousands of people and animals around the world impacted by disaster. In 2016, the disaster desk was active for 3,878 hours. Volunteers responded to 105 events in 45 countries, and total volunteer hours of service topped 11,000 hours.

Geographic areas served: places all over the world

Programs: Because no call for help should be unheard, we monitor social media to save lives, testing new disaster response tools and technology, and helping emergency officials plan and conduct preparedness campaigns and exercises to improve the disaster response chain of care.

Community Stories

78 Stories from Volunteers, Donors & Supporters

2 Heather Boisselle S.

Client Served

Rating: 5

Just a brief note to let you know how hard and fast these folks work!! I arrived in Cudjoe Key FL 8 days after complete annihilation as a result of Irma. Before we knew it, the troops had arrived and set up internet connections! It was the first and only way to get communications out of our area. In addition, I had the pleasure of meeting Christine Thompson. She very kind and took some time just to reassure me that it would be ok! So grateful these folks were there at Big Pine when I needed them!Thank you, Heather

9 mattcodanradio

Professional with expertise in this field

Rating: 5

As an expert in HADR Radio Communications I truly understand the power of swift and clear communications. Humanity Road is one of the most inspiring and relevant non profits that exist in this sector today. Their obvious passion for helping people during the humanitarian disasters is equal only to the extraordinary results they achieve when they "deploy". The aggregated data that is collected via the various sources of social media they analyse helps guide the big organisations more efficiently in helping the affected people. However they also live and die by the adage that they must always keep the human in humanitarian relief, it may all be online but it always more about the people.

7

Professional with expertise in this field

Rating: 4

As a Pacific Disaster Center representative I worked with Humanity Road (HR) staff in an exercise environment supporting a multination disaster response exercise. The HR staff were clearly experts in their field. PDC looks forward working with HR in the future on real or exercise environment disaster response.
Respectfully,
Lara Payne
Pacific Disaster Center

4

Volunteer

Rating: 5

HR is working in an Industry Consortium called the Network Centric Operations Industry Consortium (NCOIC) to advance interoperability in our Rapid Response Incubator. These efforts hope someday to enable all parties involved in disasters, from victims to governments, front line to back office, even gamers and social networkers, to operate at their best in a secure-enough fashion to speed and lower the cost of response. Remember, we could all become the victims at any moment, if things go badly. HR is there, wherever there is.

5

Professional with expertise in this field

Rating: 5

Researchers have now started publishing data on the use of social media in disasters, and lawmakers and security experts have begun to assess how emergency management can best adapt. “The convergence of social networks and mobile has thrown the old response playbook out the window,” Michael Beckerman, president and CEO of the Internet Association, told the House Subcommittee on Emergency Preparedness, Response, and Communications on June 4. The new playbook will not do away with the emergency broadcast system and other government efforts. Rather, it will incorporate new data from researchers, federal agencies and nonprofits that have begun to reveal the exact penetration of social media in disasters.

I believe Humanity Road will play a growing and ever more important role helping us all adapt to and leverage this trend as their ecosystem of partners and subscribers grows.

8

Professional with expertise in this field

Rating: 5

I lead a team of engineers in an international consortium (70 companies/government agencies across 17 countries) to implement secure interoperability (cybersecurity for cloud networks). Humanity Road has been extremely helpful in focusing our efforts for disaster response and helping us to understand use cases through their real world experiences.

5

Professional with expertise in this field

Rating: 4

I run a small non-for-profit tech company in Kathmandu. My team worked closely with Humanity Road after the earthquake in Nepal, particularly to operate quakemap.org that my team deployed right after the earthquake.

Humanity Road helped us to collect, verify, and process reports coming to the quakemap platform. Quakemap was used as one of the key information sources in Nepal's earthquake response and relief work. In addition, they created Situation Reports periodically based on the information available in quakemap.org and other sources. The report was used by different humanitarian agencies.

This was the first time I worked with Humanity Road directly. I found them open and highly professional. I am impressed with their practical advise and inspired by their passion in helping people in crisis. They were always accessible in Skype, emails etc. when I needed them. It was great experience working with them.



9

Professional with expertise in this field

Rating: 5

I run a website called crisiscleanup.org. After disaster, hundreds of voluntary organizations use it to coordinate relief efforts. However, the first couple of weeks after disaster, nobody knows who needs help. To help solve this problem, I partnered with Humanity Road and other organizations to open the free 1-800 number for survivors of disasters.
When it counted most, Humanity Road provided digital, remote volunteers to participate in a virtual phone bank. They were able answer phones from survivors in Texas, Oklahoma, and Wyoming. They listened to their stories, and entered their work requests on crisiscleanup.org. I, and those survivors, are in debt to the service Humanity Road volunteers gave when it mattered most.

6

Professional with expertise in this field

Rating: 5

Humanity Road has an extraordinary responsibility assisting victims of disaster; however, what really goes unnoticed is the effort behind the scenes of their leadership who initiates mutual aid requests for additional volunteer teams to assist in whatever the disaster may be - whether a local or international level disaster. The challenges faced during times of disaster are dynamic yet the Humanity Road team and their past operational experience make for other volunteer organizations, like mine, to be able to contribute effectively and without confusion as instructions are clear and concise. Humanity Road and their volunteers use many of the collaborative tools on the market to their advantage and in doing so, it promotes a culture of information sharing among the teams. I am happy to have the opportunity to provide assistance to Humanity Road and those they serve.

10

Professional with expertise in this field

Rating: 5

I'm a medical doctor and I lead disaster response teams. I've led teams for the US Navy, FEMA, the Roddenberry Foundation, and others in Iraq, Afghanistan, Katrina, Port-au-Prince, Banda Aceh, Tacloban, Kathmandu, Izmit, and more. Over the past several years I've come to expect to see Humanity Road at work by the time I arrive in any event and that's been consistently so, including the most recent Nepalese Earthquake. Cat and her team were coordinating communications between dozens of organizations inside the first three days after the earthquake and they continued through my own ten-day team deployment there and back. I was able to ask her team questions while we prepared for deployment and get answers relayed from experts within hours. I was able to give her updates from our work in the foothills of the Himalayas and her team relayed our status and our needs to other teams within minutes. I now consider Humanity Road an integral asset for us during responses and I seek them out before I go anywhere. One of the most valuable attributes any of us can ask for is professional reliability and Humanity Road is there, every time. Speaking for my own teams, remembering far-away nights in the dark linked only by satellite phone, Cat and her volunteers have our deep thanks.

3 Thomas O.

Volunteer

Rating: 5

Two months ago I came across Humanity Road while doing research for my Master Thesis on improving online data repositories for humanitarian logistics and I decided to give it a go for the following reasons: A) I believe that the idea behind Humanity Road and what they are doing to support disaster response shows great promise as the world keeps globalizing and more an more people get access to the internet and B) to learn more about the world of humanitarian logistics.

It goes to show that I was right to join for these reasons, since when I joined I immediately landed in the response to Cyclone Pam and could experience first hand what a difference HR can make in the world. Furthermore, Vice President Cat Graham has been exceptionally helpful in answering all my questions and aiding me in better understanding the world of humanitarian logistics. All in all, I'm very happy I joined HR!

4

Volunteer

Rating: 5

La organización es simplemente fantástica. He tenido el pacer de participar en distintos proyectos de Humanity Road y cada vez he terminado sorprendida de la calidad de sus voluntarios, el liderazgo de Cat Graham y Chris Thompson y el resultado y aportes que hacen en la investigación y difusión de información sobre desastres. La organización es pionera y experta en el monitoreo de las redes sociales en busca de detallada información sobre los últimos acontecimientos y el seguimiento de necesidades incumplidas y urgentes. La organización cuanta con devotos, bien entrenados y excelentemente coordinados voluntarios dispuestos a trabajar arduamente bajo la dirección de sus lideres. Sus lideres manejan a sus voluntarios y a la organización a través de un discurso potente, habilidades gerenciales, motivación, espacio, cuidadosa atención y mucho cariño. Su amor y dedicación se transforman en una dirección y un trabajo muy detallado y cuidadoso con excelentes resultados. En el caso de Ciclón Pam en Vanuatu, Humanity Road trabajo en cercana colaboración con varias organizaciones internacionales destacando con un rol innovador y un projecto completamente novedoso alcanzando un verdadero éxito. Los resultados fueron incluso compartidos por el Gobierno de Vanuatu. Mi participación con Humanity Road en Vanuatu fue experiencia muy agradable. Sin duda Humanity Road es una de los mejores organizaciones en la que he tenido el placer de trabajar. Me siento honrada de participar bajo la excelente dirección de sus lideres y compartir tareas con sus increíbles voluntarios.

2

Volunteer

Rating: 5

I joined Humanity Road about a month ago in order to learn more about public health emergencies and nonprofits. Humanity Road is a community of very welcoming and warm people who are eager to find opportunities for you to develop the skills you are interested in. I'm looking forward to volunteering more with this incredible organization.

5

Professional with expertise in this field

Rating: 5

I met with Ms. Cat Graham, Vice President, Humanity Road during the Pacific Endeavor (MCIP) exercise from 11-22 August 2014 in Kathmandu, Nepal. Her contribution in the White Cell of Pacific Endeavor was an opportunity to learn and grow further. She has linked humanitarian community with translators without borders, Direct Relief - Medicines, CISCO’s humanitarian services as well as HA/DR services for boarder disaster preparedness in Nepal.

While we were focused in the exercise, the massive floods and landslides triggered by heavy rainfall from 14-18 August 2014 caused hundred of thousands of people across 25 districts affected in the country. Among the affected districts, the four districts of Western Nepal - Banke, Bardiya, Dang and Surkhet were the most affected districts. More than 163,000 population were affected by the flood and about 31,500 houses were damaged (8,562 houses fully destroyed and 22,890 partially damaged).

The major gap was identified in shelter. Based on this gap, Ms. Graham immediately linked with Shelter Box to provide possible assistance. International Federation of Red Cross (IFRC) and Nepal Red Cross Society was linked with Shelter Box for possible quick assistance. This linkage worked and Shelter Box agreed to provide support in Surkhet District. As of now, 58 shelter box installed in three VDCs of Surkhet district, however, remaining 166 under process of installation.

I fill honored working with her as she is always ready to assist people affected by disasters and quite supportive, encouraging and motivating. I would love to keep working with her and Humanity Road in coming day.

6 Christine127

Volunteer

Rating: 5

I joined Humanity Road 2 months ago and it’s been the most fulfilling volunteer experience I’ve ever had. I really enjoyed working with this group of warm-hearted and dedicated individuals who are always ready to assist people affected by disasters. The leadership is very supportive, encouraging and provides lots of opportunities to learn and grow. I am very happy that I found this organization and would love to keep working with them.

4

Volunteer

Rating: 5

I recently joined Humanity Road as a volunteer and I’ve been so happy with my time so far. Everyone has been so helpful in teaching me new skills and welcoming me to the team. The teams are well organized and flexible; I have been able to work at my own pace as I learn the details of a social media focused. Very happy I joined!

3

Professional with expertise in this field

Rating: 4

Humanity Road helped during a recent public event by monitoring social media for information that would be instrumental in our Emergency Operations Center.

The Humanity Road team proved to be proficient in using new and established tools to monitor Twitter, Facebook, Google Plus, Instagram, and other sources.

During the event, the team produced information that was not readily available to EOC staff.

Thanks to the Humanity Road team for their innovative application of social media in emergency management.

5

Volunteer

Rating: 4

Humanity Road worked with Florida State University to develop the 28th Annual Governor's Hurricane Conference's first social media exercise. It was a resounding success and we plan to conduct another one next year. Social media has become an integral part of emergency management so this exercise and related training sessions and workshops were very beneficial to our attendees. We are most appreciative of Humanity Road's support.

5 gjsikora

Professional with expertise in this field

Rating: 5

Humanity Road’s unyielding, dedicated and quality efforts of collecting, aggregating, posting and disseminating information in supporting disaster awareness and relief, and humanitarian assistance is industry’s best, providing other respective organizations a standard for which to aspire. Core to their success is their depth and breadth knowledge and experience of open source information, using a best-of-breed approach across a variety of tools and methods in harmony to obtain the best timely and accurate intelligence possible. They do not just passively use these various open source information tools and methods, but continuously improve industries policies and processes through actively participating in exercises, training and program events, and directly coordinating requirements and evaluation with tool providers. We have been working with Humanity Road since 2012 developing supporting capabilities for which their assistance has been continuously professional, un-biased and spot-on. They are a true and proven leader in forming the way forward for open source information intelligence.

3 Alice33

Client Served

Rating: 5

When I joined Humanity Road over a year ago as a volunteer, I noticed through out the internet there was a lack of Disaster Preparedness information for the Vulnerable Population. And since I am disabled and have a Service Dog, I was interested in what I should be doing to be ready for disasters. So I went to Cat Graham and mentioned what I had seen was missing and thought needed to be included and offered to the Vulnerable Populations around the world. So first we ran a poll to find out what Hash tag we would use in Social Media. And it was decided to use #DAFN (Disability, Accessibility, Function Needs), and now we are working on Information Alerts to send out related to the different types of Disasters. Our first disaster information alerts are covering what to do Before, During and After a Hurricane to go along with National Hurricane week. We also wrote a blog with suggestions for owners of Service Dogs of what to include in a Go-Bag and a Disaster Kit. I am so thankful to Humanity Roads for seeing the need for this type of information, and look forward to more disaster tips and ideas for persons with functional needs.

3

Donor

Rating: 5

I have a very small budget but wanted to help in a real way. I make a small donation monthly to this organization and I see what they do on a very small budget. Its amazing. I'm very happy with their work and their transparency.