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2020 Top-Rated Nonprofit

Community United Effort (CUE)

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Nonprofit Overview

Causes: Crime & Law, Human Services

Mission: To join efforts with all concerned, seeking closure of tragedies; as we remain in search of the missing. “I offer myself to those who have nowhere else to turn; these desperate people who ask for my help have unique situations. Yet however unique, they are bound together with the commonality of being the loved one of a missing person.” –Monica Caison

Results: Offering a wide range of free services CUE has helped more than 11,000 families in what is often the most confusing and desperate times of their lives. Company Overview Since 1994, Community United Effort (CUE) Center for Missing Persons has been advocating for missing children and adults, and providing free search and support services for families. Staffed entirely by volunteers and funded by donation, the CUE Center has helped the families and loved ones of more than 11,000 missing people from across the United States. General Information Monica Caison is an advocate for missing persons and a professional searcher; she is the founder of the CUE Center for Missing Persons founded in 1994 to aid law enforcement, families of the missing and communities nationwide.

Target demographics: Families left behind that suffer the loss of a missing loved one, active search for those who have vanished, to provide advocacy for cases, protect victim rights, bring forth education and awareness to the general public of the cause.

Direct beneficiaries per year: Since inception CUE has helped more than 11,000 families that have suffered the loss of a missing loved one

Geographic areas served: National

Programs: Search and Recovery of Missing Persons, SORC (state outreach coordinator program), College Internship, Community Awareness Events, Cold Case Research, Youth Mentoring. Serving Missing Persons Nationwide

Community Stories

180 Stories from Volunteers, Donors & Supporters

1

Client Served

Rating: 5

Monica Caison and all at CUE are not just a missing persons non-profit, they are our family. CUE has been and continues to be right by our side since the disappearance of my sister in law, Noemi González in 2014. They organized search and rescue teams to search for Noemi, included her in their Road to Remember Tour by stopping by her neighborhood and helping local police distribute information on Noemi’s disappearance, spotlighted Noemi’s disappearance and life in their annual conference, shared our pain and provided comfort during prayer vigils, etc. and have been there for our family with unconditional love and support. When a loved one goes missing, your life is turned upside down and, thankfully, most people do not understand the heartache. CUE gets it. When you speak to CUE and other families that are going through the same heartache, there is an instant bond and comfort in knowing that they truly understands your pain and are just as committed as you are to find your loved one. Monica and CUE are not just another non-profit, they are our family and we are blessed to have their support. God bless them all and their dedication to helping find the missing and support the families.

6 Tina28

Volunteer

Rating: 5

I first became aware of CUE when my friend went missing in 2010. I will never forget that feeling of helplessness and desperation, searching for my friend. I had no idea that groups such as CUE existed to help families and loved ones of missing persons. I attended a CUE conference and realized that nobody has to go through this alone. CUE's amazing leader, Monica Caison directs this group of dedicated volunteers, who continue to fight daily for missing persons and their families. CUE is a non-profit, all volunteer program. Nobody who works with CUE, including the founder, Monica Caison, takes one penny in exchange for their services. This is a mission of love and a quest for justice...and CUE volunteers give willingly of their time and money to help families of missing persons. Nobody wants to be in this exclusive group...of having a loved one go missing...but, it gives me hope to know that CUE and Monica are always in the wing...ready to search and fight for justice...ready to lend helping hands, with open hearts. I now serve as a state outreach coordinator for CUE, and nothing I have ever accomplished in my life compares to the pride I feel when telling people about CUE.

6 Patty19

Client Served

Rating: 5

I am a family member who has received help from CUE and I stand in awe of this amazing group and their leader Monica. I have seen first hand how this has changed our families life, to have someone just say, through all the craziness and heartbreak, I can help is beyond heaven sent in such a time. Not only do they say it they live it, breathe it, eat it for breakfast, lunch and dinner. They never stop and they inspire their crew of volunteers with this same strength. God bless you all and the comfort you bring.

4 Madonna L.

Volunteer

Rating: 5

This organization is amazing. Everyone involved is an unpaid volunteer. CUE helps families in their most desperate time of need and help search for missing loved ones with no regard to race, sex, religious affiliation or social/economic status. Searches can include trained canine units, trained water search, rescue and recovery teams, medically trained personel, and too many more to list here. All of these services are offered at no cost to families. Based in Wilmington, NC, CUE and their volunteers will travel anywhere in the country to help find the missing. I have been involved with CUE for about 8 years and have witnessed first hand what a blessing these people are to the community they serve so selflessly. Every missing person and their family is important to CUE. They are an organization that you hope you never need but if you do, they will be there. I have never met anyone who has worked with CUE who hasn't been touched in a positive way. Even people who have not experienced the emotional turmoil of having a missing loved one( like so many of us in this organization have), once they hear the stories, and witness the nature of this group, can't help but want to be a part of it.

4

Volunteer

Rating: 5

The planning of this search was for execution days Saturday and Sunday only, and planned a month ahead. This posting for this non profit is incorrect, as the organization sent a bolo out to all searchers and that was clearly stated in it's content. This volunteer with the negative comment was a first time searcher and wanted to arrive on Thursday and that request was denied as the organization can not pay for searchers to sit in hotel rooms waiting for a search.

The victims name should not be attached to a negative posting of any kind. This shows the level of "experience" of this volunteer. However, what is most up setting is that this person spelled her name wrong; the search was for Hope Meeks.

There was plenty of supplies, water, snacks items and lunch was also provided free to all searchers. In attendance was LEO, and many of the additional volunteers in attendance were CPR certified and had above standard training of a national level to include SAR Tech II.

The reason the area was visited by a few searchers with the presence of LEO was to assure access to the area and for visual results only, this is done at ever single search. I personally have attended with this organization. The assignments are provided to search volunteers for execution and most are not privileged to other information that the organization may have obtained.

This organization has never faltered in a search plan, even under extreme conditions of weather or locations, however I know first hand due to heat this search was called off for a return of the following day plan in an effort to protect all volunteers and safety issues with heat temperatures.

Any professional search person should be trained to carry on their person, survival kits, first aid and supplies for them and if obtaining a K9 for their partner, three days of mentioned supplies.

This organization has a great national standing in the search of missing persons, advocating for victims and working with LEO agencies across the nation.


7

Professional with expertise in this field

Rating: 1

I was asked to assist them in a cold case search in Oklahoma.

The search was far from professional and highly disorganized. For a group thats been around for quite some time my interaction with them will be my first and last.

Lack of proper planning

Searchers were delayed a day of searching because monica had not investigated the site prior to our arrival.

- Lack of sufficient communications for the searchers.

Searchers could not reach command on the radio - It presented a huge safety problem.

Any K9 handler will tell you when working a K9 you want to work them either early in the morning or later in the evening - not mid day when its over 100 degrees out.

Lack of support personnel and supplies

Water and supplies ran out and were not replaced

No EMS support - when you have folks out in the field you need to have proper support.

4 Patricia T.

Volunteer

Rating: 5

We are a canine team who has assisted CUE for the past five years. During this time, we have meet and worked side by side with CUE members. This is an amazing group of people! The hardships they endure in searching for the missing are often times very difficult but it never deters them from their mission. They put aside their emotional and physical needs and give 100% of themselves to help others. They do this not because they are saints or heros; but because they believe they can make a difference.

3 dedekeene

Volunteer

Rating: 5

CUECENTER aka COMMUNITY UNITED EFFORT Monica caison Wilmington,Nortn Carolina,is the most amazing ONE WOMAN army i have ever met.She quite literally would be all places at the same time if it were Humanly Possible.Her desire and drive ,is unparalled in the SAR community.
I am so proud of Monica for every year she HOSTS the NATIONAL Roundtable Conference for Missing Persons in Wilmington.
Anyone fortunate enough to attend will walk away with a whole new point of view and much knowledge.
I have been a recipient of her training classes.GOD BLESS her and all CUE Volunteers.

Previous Stories
4

Volunteer

Rating: 5

My name is DeDe and my Husband is Dale Keene. we are Founders of A.M.A.L.P MINISTRY aka,America's Missing,Abducted and Lost Persons,based in SE,TX. Having known MONICA online for some time, I had the priviledge of attending the 2005 National Roundtable Conference for Missing Persons put on by Monica Caison and her CUE CENTER Volunteers. I can describe MONICA CAISON in a word,PHENOMINAL! She does something that changes the course of a search each time she starts out.SHE's in PRAYER asking GOD to Lead,Guide and Direct her path.IT is why She is so VITAL to the community of Missing Persons.SHE'S letting GOD lead her! Her HEART & SOUL is so deeply dedicated and committed to the plight of the Missing. Her support for FAMILIES of MISSING is unparalled. If we were able, Monica and CUE CENTER would never have to worry about funds again. People who have never experienced having a loved one go missing, CANNOT relate to this issue,but if they ever have someone go missing.MONICA is on call 24-7. Immediately networking ,getting the information online to all MP's ADVOCATES. GOD BLESS this woman and her work. IT IS HER CALLING,and she gratefully answered. SHE and her Group /Family of Volunteers are everything a Missing Persons Organization should be. Striveing to do more daily. PRAY for Monica ,that GOD will make a way for her Organization to continue the diligent,SUCCESSFUL hard work she does every single day! Sincerely DeDe & Dale Keene A.M.A.L.P MINISTRY http://www.voices4missing.ning.com

3 Beth P.

Client Served

Rating: 5

August,1984, my life was completely shattered- my abusive stepfather put the word out that my mom had left him, says he just came home from work one day n she was gone -yet her car sat in the driveway of her newly renovated dream house with a broken windshield, all her belongings gone, only our pics had been removed from their frames and hung back on the wall:/ ? we were ordered to
" NOT tell anyone & do not go to the police my lawyer will handle it" well rebel that I have always been, knowing deep in my heart something was very wrong with his lil story.. I ran to the police station, still I have no answers but I have continued on,,,.Because I made a promise to my mom years ago and I'll keep demanding answers and I'll fight for her every single day till we bring her home!

lt wasn't until 2006 that real heroes came into my life and started helping me pick up all the pieces ! First we were assigned a new detective that has been working hard ever since- Then a woman named Monica Caison ( and her van-ful of volunteers) rolled into my life at a CUE Rally Stop that I was attending in Waterbury Ct for another missing person. CUE has not left my side ever since !



Just having someone there that understands and guides you when you're lost , standing at that stupid brick wall again- it means everything but then ... for years and years and even more years, I prayed for a billboard for my mom ... Cue made that billboard happen !

2

Volunteer

Rating: 5

When my niece Brittanee Drexel went missing on April 25, 2009 the world had changed for myself and my family. It was a feeling that I couldn't explain. The fear, pain, suffering, emptiness, sleepless nights always, tiredless efforts and the wondering has been a life challenge everyday. I met Monica Caison the founder shortly after and I had learened what she did and about the Cue Center. At first I was confused and didn't understand exactly everything but as time went on I seen and been there during my niece's searches and seen everything thst the Cue Center does for a family. When something like this happens to a family this Tragedy noone knows what to do, how to respond,who to reach out to,how to act and who to trust. Monica has taught myself gradually just all those answers I had right from the beginning. Trust was a big part for me. When it has to do with a love one in my family whom is missing you only want the Best Search and rescue Team in the World to help us. Monica has made that happen for me and my family and I will say her tireless nights, days, endless support thru out my family even with my youngest niece brittanee's sister, the education and knowledge that she has taught me during this period of time. My niece is still missing as of today May 21st 2010 but without Monica and her volunteers and just herself being whom she is today I don't think we would of reached this level.The Cue Center has made a difference in my life. I have now grown strong and even help as a volunteer for the Cue Center to give back what Monica and her other volunteers do for my niece and my family. The greatest gift ever is to show how much i really appreciate all she does and how she keeps going till the end and when it is the end I can promise you she will still be there for me and my family!! Thank You Monica for all you do for me, my family and so many other families across the country. It's organization's like this "THAT MAKE A DIFFERENCE". Love, Keri Drexel

3

Client Served

Rating: 5

I am so thankful for Monica and the CUE Center for helping me bring awarness to my brothers unsolved homicide for 19 years now his murder has went unsolved. Monica ans The Cue Center helps so many people ans she understands what families go through when a loved one goes missing. the Pain, and the Anguish, the hurt. Most people do not understand what a family goes through whe a loved one has been murdered by someone that has never been cought held accountable. Or to not know where your child is, unless they have walked in there shoes. I praise God for Monica, the CUE Center and all their many Volunteers, they are angels and worth their wight in GOLD!

3

Client Served

Rating: 5

Monica, the founder of CUE is an exceptional human being

2

Client Served

Rating: 5

Monica Caison and her band of volunteers took my mothers case November 2002. Just several days of her going missing. Even though our family soon found out that she was murdered, Monica and her volunteers still went out and searched for my mother. I ran into Monica in September of 2008 at one of her Road to remember tours in Whiteville NC. We spoke like no time had passed between us. It was then that I had decided to become involved with missing persons and had to do something to help another family. I headed up a fundraiser for CUE in honor of my mother. While trying to get exposure of the benefit for the CUE center I did several interviews with my local newspaper. In return Issac Bailey wanted to get my mothers murderers reaction so he wrote a letter to them. One of the men responded to the letter. My sister gave the letter to Monica Caison and she ran with it. In just minutes of talking to me on the phone the day she recieved his letter (12-16-2009) she formed a search for the following day and hit dirt literally. My mothers remains were found by Monica Caison and CUE. Do to their determination to bring our mother home, so we could give her a proper burial. Would never have happened if not for them. The unconditional caring and love they have for their clients is so genuine. I am proud to have met this organization. And honored to say that it is this organization CUE who brought my mother home to us almost six years after she was murdered.

3

Professional with expertise in this field

Rating: 5

This is a very unique organization that strives to bring the missing home so each family member experiences closure. It started out as a local group that has spread to a national level led by one lady on a mission. The calling was answered by Monica Caison who formed a group of dedicated individuals to look for the missing at times closing cold cases that only with the family remains active. What more noble organization then to bring loved ones home dispite impossible odds. Thanks Monica for caring the cause.

3 CUE Center

Board Member

Rating: 1

Just wanted to thank lisa for placing our information here, hopefully it can bring more help to our organization and offer others to learn about our center, thank you