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2020 Top-Rated Nonprofit

Access Partnership

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Nonprofit Overview

Causes: Health, Public Health

Mission: Access Partnership facilitates the connection between those with health care needs and available resources. Our Vision is that All residents of Hampton Roads can obtain health care needed to achieve personal wellness.

Results: Distributed donated medical supplies and equipment valued at over $468,000 in 2019 and $381,000 in 2018. Collaborated with Family and Youth Foundation to distribute 432 winter coats in South HR. Helped Union Mission give out 430 scarves and hats during winter months. Supported Health Fairs (Alliance for Veterans Health, EVMS Spanish Health Fair, Seventh Day Adventist Health Fair, etc.) by donating supplies and equipment, educational material and lending exam chairs. Connected and referred nearly 2,000 callers to oral health services and coordinated 142 applicants for Donated Dental Services program 82 individuals receiving dental care valued at over $478,000 (2018-2019). Coordinate with Healthy Chesapeake to provide support and care-connection to residents of Chesapeake (since Jan. 2020)

Target demographics: Uninsured and under insured, low-income adults ages 19 years of age and older.

Direct beneficiaries per year: Over 1500 individuals connected to dental services and donated supplies and equipment

Geographic areas served: Hampton Roads Region of Virginia

Programs: Health Access programs including medical and dental. Availability of donated medical supplies and equipment. Community outreach events and education.

Community Stories

208 Stories from Volunteers, Donors & Supporters

2

Donor

Rating: 5

After reading some of these reviews I just wanted to share a little bit of my experience with Access Partnership and how they helped me. To start with, I was my mothers primary care giver. She had numerous debilitating health problems, but was blessed with medical insurance that covered her needs. I seriously don't know what I would of done if she didn't have insurance to cover the massive amounts of supplies she required month to month, not to mention the medical equipment that was also needed. After she passed, I had so much on my plate, including a large amount of unused medical supplies and medical equipment that was now just sitting around taking up space. Unable to return anything to the suppliers, I was at a loss as to what to do with this stuff, throwing it out just seemed like such a waste to me. I know how much these things cost and just knew that there had to be someone somewhere that could use it, I just didn't know who or how to find them. So I did some research, and when I found Access Partnership, I was so excited knowing they could redistribute these medical supplies and equipment to people in need that couldn't otherwise afford them. Access, you are such a blessing to our community and only wish others were as compassionate and dedicated to helping those in need as you are. Thank You!

2

Client Served

Rating: 5

Sometimes I can afford my XXL adult diapers. Sometimes I can't. Access Partnership always helps me on those off months when I don't have enough to make ends meet and cover my butt (literally)! Thank you! Y'all are a blessing!!

2

General Member of the Public

Rating: 5

We moved in with my dad to take care of him and found out how costly adult incontinence products can be. On his limited income he cannot afford them but between our help and the help from Access Partnership, we got him taken care of!

2

Client Served

Rating: 5

My wife and I were high school sweet hearts and looking back on the life we had planned together all those years ago, we never dreamed we would be going through the situation we are currently in. My wife was diagnosed with ALS (Lou Gehrig's Disease) last year, and we were devastated to say the least. My wife at this stage is now has lost all voluntary movement below the waste, and I have been having to lift her to basically do anything that requires any use of the lower body muscles. This has really been taking a toll on my own body. I have been so worried I will hurt myself with the constant care my wife requires and then we would really be in trouble. Unable to afford the much needed medical equipment that would greatly help us out as this horrible disease progresses, we contacted Access Partnership and they were more than helpful, they were a God send! They were able to provide us with a Trapeze Bar, which was great because my wife can still use her arms and this will give her some much needed physical therapy. They also were able to give us a Patient Lift! This has just been such a blessing! I can now move her in and out of the bed and/or wheelchair with a considerable amount of ease, giving my old back a much need break from all the lifting. We were also provided with other medical supplies that will go a long way in keeping my wife comfortable and well taken care of. I honestly don't feel I could say thank you enough! You have change our quality of life, making this difficult transition a little bit easier. We both thank you Access, from the bottom of are hearts. May God bless you and the community you serve!

2

Client Served

Rating: 5

I'm so glad my Aunt called for help. My mom had brain surgery earlier this year. While recovering she got an infection and was in a coma for 30 days. After she came out of the coma, she began working with a physical therapist. She started making some progress but has a very long way to go. The insurance discharged her anyway and we had to scramble to find supplies. Access Partnership was able to give me a wheelchair and offered to connect me with anything else I would need during this difficult transition. Thank You.

1

Client Served

Rating: 5

I work full time as a preschool teacher and cannot afford dental insurance but make "too much" money for government assistance. Access Partnership connected me to a voucher program that alleviated my dental pain and saved my tooth! Thanks Access Partnership! Now when my students make me laugh, I don't have to hide my smile.

1

Professional with expertise in this field

Rating: 5

I am a part time staff member and was able to connect a domestic violence victim with much needed mobility equipment they left behind when they fled a situation.

1

Client Served

Rating: 5

I have COPD and am on oxygen. I had a portable machine that broke and my insurance wouldn't cover a new one. I have been stuck in the house for over 3 months. Someone told me about Access Partnership and I called them for help. They didn't have one but told me if one was donated they would let me know. Out of the blue they called and had one for me! Most places will forget about you unless you keep bugging them- but they remembered and I have my portable oxygen machine so I'm not stuck in the house anymore!!!

2

Client Served

Rating: 5

I had a client that had had the same shower chair for 20 years and I couldn't believe that. My boss told me about Access Partnership and they were more than willing to provide me with a shower chair for my client. I can't wait to surprise her with it. Thank you so much Access!

2

Client Served

Rating: 5

You do so much for the community. You guys truly are a blessing. I have a client who lives in a very bad flood zone and they lost a lot of their furniture because it had grown mold. You guys were able to provide me with a lot of different things that will help this family immensely. Again thank you so much and God bless you.

2

General Member of the Public

Rating: 5

Thank you for all that you do for the community! You guys always help where you can and do an amazing job with it.

2

General Member of the Public

Rating: 5

There was a gentleman that suffered from a stroke and it has effected his arm in a terrible way. A friend called Access Partnership for him and they had the proper equipment he would need to ensure his arm was given the support it would need. Thank you again Access!

2

General Member of the Public

Rating: 5

Over the weekend an elderly gentleman's house caught fire and he lost everything. Besides memories and personal belongings, he also lost his oxygen concentrator and was unable to get another one from his insurance company until a sufficient amount of hoops are jumped through. Access Partnership was able to provide him with that oxygen concentrator so at least it was one less thing he had to worry about while dealing with such a tragedy.

2

Client Served

Rating: 5

Thank you for your help. I just talked to the Collection Agency, my Acct with them has a zero balance. Evidently your email on my behalf worked. God Bless you and the staff at Access.
Thankful Student

3

Client Served

Rating: 5

I have to say that what this organization does is amazing! I thought that there would be a small cost or catch to receiving any equipment, but when they told me it was completely free a weight lifted off my shoulders. Now I have what my mother needs when she comes to my home for visits. I would gladly volunteer my services to your organization because helping the community is such a satisfying thing. Thank you so much for your help and everything you do for our community.

2

Client Served

Rating: 5

I just have to say thank you again for your help in giving me what I needed. I had been getting the run around with trying to find a replacement face mask for my CPAP machine, and was tired and frustrated. I am glad that I was referred to you to find help. I am completely grateful for your kindness.

3

Client Served

Rating: 5

My father had a double bypass surgery and one of the valves placed in his heart had collapsed. He went into cardiac arrest a little over a month ago and doctors also say that he suffered from a stroke. Thanks to Access Partnership I was able to find a hospital bed and so much more that my father needed and now I can breath a easier knowing that my parents don't have to worry about where they can get these supplies and how much it will cost. You guys don't know how much of a blessing this really is. Thank you again.

3

General Member of the Public

Rating: 5

I am so excited that I found an organization that believes in giving back to the community. Access Partnership consists of genuine people that do whatever they can to help those in need. I highly recommend anyone with medical needs to contact them.

3

Client Served

Rating: 5

I was in need of a rolling walker and my insurance wouldn't cover it because I had not been with them for 5 years. The walker that I owned was a safety risk, and I wasn't sure what to do. A friend told me about Access Partnership, and I was very pleased with the service they provided to me. I think that it is awesome that they do what they do because there are so many people that need help with different medical needs. It's a comfort to know that there are still people that care.

2

Professional with expertise in this field

Rating: 5

There is no time more fitting to express my sincere appreciation for you… Thank you so much for all you do and giving VBMRC the opportunity to work with you and Access Partnership. Couldn’t do it without you!

Ellen Burgess

3

Client Served

Rating: 5

When we look back in life, what we remember most are those times when kindness, thoughtfulness and support made a difference in our life. My family and I thank Access Partnership for the donation of the hospital bed for my brother.

Mary

3

Client Served

Rating: 5

In 2008 I coded and was dead for 37 minutes. The treatments I underwent after that depleted all the calcium in my body and all my teeth started breaking off. Access Partnership helped me get my remaining teeth pulled at no cost so I could get dentures. Without them I couldn't smile at my grandbabies.

2

Client Served

Rating: 5

This is a wonderful organization. As someone who works full time but still can't afford dental care, I am so thankful there is a a group like this to help. They were so helpful. And never made me feel bad for actually needing help.

2

Professional with expertise in this field

Rating: 5

One of my first weeks with Access Partnership was during a Dental Outreach and it has been non stop since. I was amazed at how great the need for dental care in the community, the amount of people served and the gratefulness of those served. Initially this was a job to support my family and pay the bills. Now, however, it has become a mission to do everything in my power to connect the uninsured and under served to health care. Access Partnership has changed my life by letting me help others better theirs.

2

Professional with expertise in this field

Rating: 5

Working with Access Partnership has been a blessing! Having a resource like this within the community means so much to so many people. Candie and her staff's continued excellence in fulfilling their mission of helping those in Hampton Roads is definitely a vital one and the connections made have helped my organization personally.

1

Professional with expertise in this field

Rating: 5

Access Partnership always seems to be there for my underinsured patients. They often have DME or supplies that the patients need, they also assist with arranging follow-up care and many other things. The leadership of Access Partnership always seems to have her finger on the pulse of what the community needs and will seek community support to provide the needed services.

Previous Stories
1

Professional with expertise in this field

Rating: 5

I have been very impressed with the work done by the Access Partnership when tackling health care issues within our community. The Director of Access Partnership brings great knowledge to the table on community needs. The work the orgnaization does in bringing community partners to the table to provide services to the uninsured and the underinsured. I have used them to locate services for many of the patients I case manage.

2

Professional with expertise in this field

Rating: 5

As a Registered Nurse Case Manager this organization has provided useful resources for the clientel that I serve.

1

Professional with expertise in this field

Rating: 5

I am currently working as an intern with this organization. Through my time with the program thus far, I have been able to become more knowledgeable about the community and population that this organization serves. I have been provided the opportunity to learn about the macro and micro sides of social work through working with an organization that looks for change on the client level as well as the organization, community, and state levels. Access Partnership works hard to make changes and impact on a grand scale.

1

Professional with expertise in this field

Rating: 5

Very good at helping our non-profit access grants and directing patients to us.

1

Client Served

Rating: 4

I found out about a dental outreach that Access Partnership was helping sponsor. With no dental insurance and no income I have bad teeth. Ive been in and out of pain throughout the last ten years of my life and at this outreach, I was able to have 3 teeth pulled that were causing me the most problems. Since then, I have been pain free.

Without the help and knowledge of Access Partnership I would have missed this free opportunity for dental care.

1

Client Served

Rating: 5

I joined Access Partnership in June of 2015. Shortly after becoming a member of Access Partnership, I had some severe health complications occur. I never seen these health issues coming yet Access Partnership helped me navigate my health and billing concerns from beginning to end.

The enrollment and eligibility coordinator took time to call and check on my well being regularly, while helping me navigate the mountains of bills that were coming in. By the time is was all said and done, I was able to get my health needs taken care for a very small fraction of what it would have cost otherwise.

I can not thank Access Partnership and it's employees enough for taking the time that they did with me!

1

Client Served

Rating: 5

This non profit is a valuable asset to this community. Without Access Partnership, I would have never been able to get a shower chair for my husband due to insurance not covering it. With Access Partnership, I received their phone number and confirmed they had one, and they allowed me to pick it up, no questions asked. No copays. No back story. I'm so appreciative for Access Partnership for being able to assist me with something I thought insurance would have helped with.

Professional with expertise in this field

Rating: 5

As an undergraduate social work student, I was selected to intern with Access Partnership for part of my undergraduate intern hours required for graduation. I have learned so much as a student intern with Access Partnership. Additionally, the opportunity to intern led to a job opportunity after graduation. They say you never burn bridges, so I made sure to stay in touch and about 2 weeks after graduation, I received an email about a job opportunity with Access Partnership. I've been with Access Partnership for 9 months now, in addition to the six months I previously interned with the agency.

We've helped hundreds of people gain access to specialist medical and dental care. We also go the extra mile and take donations of gently used medical equipment to give out to those who may need it and be unable to afford it for whatever reason.

Every non profit has its values... Access Partnership is valuable because we connect people to care they may otherwise have not received.

1

Volunteer

Rating: 5

I am greatly appreciative to have been awarded the chance to intern for this wonderful organization. I witnessed firsthand its impression on the community and how valuable it is to their patients. I believe this organization is doing something remarkable and can only get bigger from here. I never thought I would be so appreciated by so many people but patients let us know daily how much Access Partnership means to them and how the work I am doing impacts their lives.

Apiary_Design

Volunteer

Rating: 5

I am very impressed by the mission of this organization and the many ways in which they serve the community and improve access to healthcare. Candice Driskell, the executive director, shows great passion for serving the community and has dedicated her time to helping those in need. This is an impressive collaboration by an extraordinary lineup of stakeholders- Sentara hospital, United Way, & Bon Secours to name a very few- all of which should be applauded for their contribution.

Professional with expertise in this field

Rating: 4

Being forwarded the opportunity to work with Access Partnership and witnessing first hand the active role played in serving the community through medical and dental needs, for those who would otherwise be without care, has made for a very positive experience. The dedication of staff, student interns, and volunteers is noticed on a daily, and is very inspiring.

Professional with expertise in this field

Rating: 5

Working with Access Partnership has been a perfect marriage between my schooling and love for serving others. I have worked for other non-profits and Access Partnership is among the best. Our mission to help those in need is always in the forefront on daily operations.

Professional with expertise in this field

Rating: 5

I was at the Outreach Access Partnership puts on for those who can not afford dental needs. It was amazing to see how many people they helped and how the people who got work done were so grateful! Its about helping ones community, and that's what Access Partnership does!

1

Volunteer

Rating: 5

Great experience. We were out in the community doing enrollment classes for the medical program and its great to see an organization make a real difference in peoples lives. I got to speak with some of the patients and they were really grateful for the programs.

Client Served

Rating: 5

I was just out of my first trimester when one of my back teeth started causing problems. It got to the point where I couldn’t sleep at night, I couldn’t eat anything and no amount of Orajel would help. My supervisor referred me to Access Partnership. Miss Heather went over the problem with me and found a solution through a dental event at no cost to me. This was great because I was losing a lot of time at work due to the problem. I did have to a get a release form from my doctors but after that it was just a couple more days. When I arrived at the facility, I had my x-rays done and the next morning I got my tooth pulled. It took them a while to pull it mostly because they couldn’t numb me all the way. I did get a filling in a long needed tooth while I waited for the numb meds to kick in. I am very grateful for what Access Partnership was able to do for me.

Client Served

Rating: 5

Access Partnership's Community Access to Care Program will provide me with a pathway to good health and full time gainful employment once my conditions are treated.

Client Served

Rating: 5

The Community Access to Care program is a very good program! I don't know what I would have done without it.

1 Asmae S.

Client Served

Rating: 1

Bad experience, they sent me for medical help, and at the end all the bills were refused, and I am now stuck with what I couldn't afford in the first place.

Comments ( 1 )

profile

c.driskell 10/27/2015

Found client was enrolled in our program but no documentation of requests for referrals. This program works with Primary Care sites to connect their patients to specialty and diagnostic care. No calls or referrals received from PCP or client were logged in.

1

Client Served

Rating: 5

I am enrolled in the Community Access to Care Program. I am writing to share the wonderful experience I have and how thankful I am of the help I received through this program. I have a skin condition for the past 6 years. I went to many doctors but they were not able to prescribe the proper treatment. I was so worried because this affected me daily. I was given a referral to the dermatologist. There I met a very good-looking and kind doctor and his team. They were so wonderful and patient; they all took their time to listen and took the extra time to come up with a proper diagnosis. He did a biopsy and prescribed an ointment which works tremendously. Ten days later and I no longer have the pain or itch. I could not afford to pay for a biopsy not to mention to pay the doctor. I just want to say to everyone thank you for putting together a wonderful program that helps the needy. God Bless all of you and keep up the wonderful work you are doing. Thanks!

Client Served

Rating: 5

The Community Access to Care Program has been a great help to me. Thank you so much!

Professional with expertise in this field

Rating: 5

This is wonderful! I appreciate you adding it (Marketplace Enrollment Sessions) to your FB page as well as headlining it in your weekly newsletter. It makes my soul soar to partner with people like yourself to make our corner of the world a healthier and better place. I feel extremely fortunate to have you and Access Partnership in our region. VB Public Health Director

General Member of the Public

Rating: 5

This is excellent (Access Partnership weekly news) - both personally and professionally. Great information! Tammy, PCFVirginia

Client Served

Rating: 5

Being a member of the Community Access to Care program is wonderful because I don't have to worry about getting medical care if I need it.

Client Served

Rating: 5

The Community Access to Care Program is an outstanding program for the needy!

Client Served

Rating: 5

I am very grateful and blessed to have access to the Community Access to Care Program!

Client Served

Rating: 5

I just wanted to say thank you for your rapid response to my inquiry and my client’s need for a bedside commode. This bedside commode was dreadfully needed as an intervention to reduce falls with my client. I appreciate all of your help.

Client Served

Rating: 5

I just enrolled in the Community Access to Care Program but I feel much more secure knowing I'm enrolled in this program and can get some financial help with medical. I am a 25 year old female and I just got diagnosed as Hepatitis C positive. I'm very happy Access Partnership is there for me and can help me during this scary part of my life. Thank You!

Client Served

Rating: 5

All I want to say is that without the Community Access to Care Program I don't know what I will do!! Thank you Access Partnership so much!

Client Served

Rating: 5

After this orientation class for the Community Access to Care Program, I am so grateful for this program. I am thankful for this and the creator of this wonderful humanitarian program.

Client Served

Rating: 5

Thank you! Possibly without this Community Access to Care program I don't know how I would get the needed care for an ankle that was operated on 2 year ago and is forming badly! I need my foot! Thank you!!!

Client Served

Rating: 5

I really appreciate all the help through the Community Access to Care Program and attention. You really make me feel like there is hope after all. Thank You!

Client Served

Rating: 5

Thank you for the wonderful affordable medical program and also dedication to helping communities in the Tidewater area.

Client Served

Rating: 5

It's very helpful to keep my life going. Thank you very much!

Client Served

Rating: 5

Thank you so much for this program! I will now be able to see the specialist I have needed but could not afford to go to. God Bless You!

1

Client Served

Rating: 5

After being laid off of jobs four times, my health insurance was cancelled after 30 days. A friend of mine told me about Access program. I did not know nothing about but I thank God for the program and doctors to care enough about my health to help me get healthier. I thank charity for their help. God Bless and I will give back one day.

Client Served

Rating: 5

I've needed surgery for 3 years for my gallbladder. I have a lot of pain and it affects everyday of my life. Thanks for having this program, it's a life saver!

Client Served

Rating: 5

Access Partnership's Community Access to Care Program has helped me find a way out of "no way" to receive medical attention that I absolutely cannot afford at this time. Thank You!!!

Client Served

Rating: 5

My husband died last year and I couldn't afford health insurance so this program has helped me alot.

Client Served

Rating: 5

I am so thankful for the blessing. My daughter became sick in 2008, lost my job in 2010 and my daughter. I haven't been taking care of myself because I had no way of doing so, no income. My younger children receive Medicaid but I couldn't get it. Thanks so much again for this blessing. Knowing that if I need medical care it is here for me since I still have younger children to take care of