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2019 Top-Rated Nonprofit

Wounded Warriors Family Support

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Nonprofit Overview

Causes: Emergency Assistance, Family Services, Human Services, Military & Veterans Organizations, Veterans

Mission: Wounded Warriors Family Support provides support to families of those who have been wounded, injured, or killed during combat operations. The families of our casualties suffer in many ways, some financially, some psychologically.

Results: We have served hundreds of military families with programs like caregiver respite care, family retreats, mobility equipped vehicles, and job training. We are currently building the Dunham House, the first of its kind residence for wounded veterans, specifically those with TBI.

Target demographics: Qualified military families are those in which a parent, while serving in our armed forces, was injured, wounded, or killed during combat operations as defined by the DOD.

Direct beneficiaries per year: more than 450 families through our programs.

Geographic areas served: all fifty states, Puerto Rico, and Guam.

Programs: Family retreats, Respite Care, Mobility-Equipped vehicles, job training, and assistance with unmet needs.

Community Stories

92 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

Wounded warrior family support provided my family with a condo and tickets to several Orlando area parks. We had an amazing time! Our accommodations were very nice. Our family could never have afforded this trip, but it couldn’t have come at a better time!

2 Andria M.1

Client Served

Rating: 5

My husband Ed and I are caregivers for our Hero Gabe. He is a medically retired Marine. I was introduced to WWFS through a friend. When I contacted Wendy, she was like a long lost friend. She immediately got me a list of resources we needed at the time and then asked, "are YOU get everything YOU need?" Truly, I hadn't thought much about my needs, only that of our Marine! Wendy shared about the Caregiver retreats, especially those for parents. Hubby and I were blessed to be one of three couples on the very first "Couples (parent) Caregiver Retreat" in Pierre, SD. Wendy and Erin organized such an awesome weekend for us. We typically don't get away together. This weekend at the Ranch Ministries was so much more than a "few days away". All our needs were taken care of, we we pampered and spoiled for sure! I am sharing with all our family and friends exactly what this group can and does for our Wounded Warriors and their families, in hopes that they will offer help and donations to all for all the programs this group offers to continue. We made some great friends this past weekend and renewed our commitment to each other and the care of our son. Thanks again to Wendy and Erin, and to Erin's husband Ken who took care of "the boys"(husband). Only other Hero families can understand our daily routines and struggles. WWFS knows and truly cares!!!!

2

Client Served

Rating: 5

I initially heard about Wounded Warriors Family Support from fellow caregiver friends who have used their services for sitter care. While we’ve never used that service, we were able to have them help us with part of a dental bill for me. I am beyond grateful they helped me during a big time of need. Thank you WWFS!! Maria

3 Elizabeth Lindsey Powars B.

General Member of the Public

Rating: 5

I want to express my extreme gratitude and appreciation for WWFS!!! My husband had incurred multiple hospital/ER bills and transport fees. We had one about to go into collections & they took care of it!!! I cannot thank you enough for listening, caring and relieving this financial burden!

3 Lissa K.

Client Served

Rating: 5

This non profit is beyond amazing. My husband got blown up in 2010 and had it not been for this organization, we would have had to pay $1000s in babysitting cost for doctors appts for myself and my husband. I’m am forever grateful for the donors. Thank you so much!

3

Client Served

Rating: 5

My husband is a 100% disabled veteran who got injured while serving in Afghanistan. WWFS financially helped us twice covering dental bills for my son and myself. I can’t thank them enough! Heather is absolutely wonderful ❤️

Review from Guidestar

2

Client Served

Rating: 5

This non profit is wonderful. They gave my family an opportunity to go on a vacation. More so, they gave our family an opportunity to reconnect in a wholesome and stress free environment. Being a wounded veteran often takes away from not only the soldier, but from the family. This organization did everything within their power and limits to provide us with a much needed reason to rediscover ourselves as a family. Support this organizations cause, it is well worth it and what they offer is life changing to other wounded military.

2 Chassie S.

Client Served

Rating: 5

WWFS is an amazing organization! They have helped us with child care expenses multiple times over the past several years while my husband and I have been traveling for his continued medical care due to injuries over seas. Recently they helped us with child care so we could attend a marriage retreat that was such a blessing to us both! They have also provided us with a family vacation that was incredible for us and our 4 kids! We cannot thank this organization enough for everything they do for us and other wounded warrior families like us!

2

Client Served

Rating: 5

I am a spouse of a recently retired SOF medic with 3 young busy children. I had the opportunity to attend an amazing retreat to relax, decompress and take some time for myself (which never happens). With the help of the Wounded Warriors Family Support, I was able to travel STRESS-FREE knowing I would have the help of our babysitters without a financial strain. I am so grateful for this organization and the help they have provided.

2 Kayla R.1

Client Served

Rating: 5

WWFS is such an amazing organization. More than once they have stepped in and helped in a time of need. It can be hard to ask for help but they make it easy and comfortable and they are great about checking in regularly to make sure we are doing well. We can not explain how grateful we are to be a part of this generous and passionate organization.

Previous Stories
4

Client Served

Rating: 5

The absolute best organization out there. SO helpful and always checking in to see how things are going. Staff is friendly and genuinely caring.

1 Liz Teckemeyer C.

Professional with expertise in this field

Rating: 5

This organization is a hidden gem that does amazing and needed work for our active and veteran military families. The most often question I get from patriots who want to thank military families is “what can I do?” You can give to this organization because I can promise you that the money is given directly to a military family for things they need but would never ask for like help with an emergency dental bill for a child or help with meals during an illness. Please think about giving this this amazing organization!

2

Client Served

Rating: 5

We received a free vacation from Wounded Warriors Family Support. As a family of four, whose soldier was almost always away, it was fantastic to get to reconnect. The condo was clean and had a pool, hammocks, volleyball, among other things. Short drive to Universal Studios where we got to spend two days. Another day at a water park and a fourth day at Sea World. We also managed to get down to Coco Beach. It was a trip we will never forget.

2

Client Served

Rating: 5

The Wounded Warriors Family Support program is invaluable. They went above and beyond in order to assist our family and provide us the comfort and support we needed to heal and reconnect. We're amazed by the friendliness and caring generosity of all those within the organization we encountered. Thanks so much for all that you do for us and for others in need!

4

Client Served

Rating: 5

Hello, my name is Dave M. and I proudly served in the United States Marine Corps Infantry for 20 years. My wife is my full-time legal VA caregiver for my combat-related injuries. This past year my wife could no longer take care of me and our 2 young children when she was diagnosed with a brain tumor. Wendy and WWFS stepped up to the plate and let us know that we NEVER WALK ALONE! I can't thank Wendy and the organization enough for what they have provided for my family. Meals on wheels during my wife's radiation therapy, merry maids to help clean the house when we could not and they also helped my mother-in-law travel to help with respite care. We are forever grateful for such an amazing group of patriots that continue to sacrifice and give back to all veterans alike. My wife's recovery is going great thanks to the Wounded Warrior's Family Support organization. God bless you all!

3 Angie M.7

Client Served

Rating: 5

Thank you WWFS for helping us during my difficult pregnancy! The extra help with cleaning services took pressure and stress off our family! Now we are enjoying our new
Addition!

3

Client Served

Rating: 5

Wounded Warrior Family Support has been so helpful to our family! Throughout the extended recovery and rehabilitation period, their staff has been an integral source of support and assistance in making sure our families needs were met. WWFS staff are caring, kind, persistent, determined and just overall phenomenal at providing resources when families have an unmet need; whether it be respite care, much needed family R&R, or even urgent dental work. I'm so very grateful to them, as well as all of the donors that make their mission possible!

3

Client Served

Rating: 5

Wounded Warrior Family Support has been a blessing to our family. They really help when and how you need it. Whether it has been respite for me as a caregiver, a family weekend to regroup as a family or a monetary grant when a need arises WWFS has been there. We will be forever grateful for this organization.

3

Client Served

Rating: 5

I reached out to this organization and they have been outstanding. They assisted me with sending me and my family to Orlando for a much needed vacation. Carol was outstanding with keeping in touch with me through the entire process. Additionally, when my family and I was in Orlando and ran in to some issues, she answered my calls and assisted immediately! I will continue to recommend this organization to any one who needs help. Thank you for all that you do to help wounded warriors!

3

Client Served

Rating: 5

This organization is amazing I recommend them to every veteran. They came into our lives a few years ago for us to do ohop. From there they have called at least once a month if not more just checking in on us. They have provided child care for our kids. Right now we are getting help with some extreme dental needs for myself which I couldn't do without them. I love this organization

2

Client Served

Rating: 5

We are a family of 5 and my husband still has many injuries from his time in service and probably will require a lifetime of care. WWFS has helped where the ball falls short, childcare for WW hospital stays and long term care. A huge stress relief knowing you don't have to pick either your kids or being in the hospital for your spouse. We also have been very blessed to receive dental care as we have no dental insurance. Being a caregiver let alone wife/mom takes it's toll, wwfs has also offered childcare for me to meet with my local caregiver group. I'm truly thankful for WWFS

2 Sharon R.1

Professional with expertise in this field

Rating: 5

THE go to organization for veterans and their caregivers and families - HANDS DOWN!

Previous Stories
3

Professional with expertise in this field

Rating: 5

I ran the Marine Corps Marathon in 2012 to raise funds for this organization and to raise awareness for what they do. There is no other organization out there quite like this one. They not only support the wounded vet but the family too. THE WHOLE FAMILY. The different ways and means they employ to do this are tailored to the needs of the veteran and their families, each in their own unique way. This just goes to show how they look at each and every family unit that comes to them on a case by case basis and not just in a cookie cutter process. Wounded vets and their families don't come with an SOP but WWFS has founded a way to meet their challenges by improvising, adapting and overcoming in the spirit of the warrior way. Thanks for being there!

2 Melissa A.1

Client Served

Rating: 4

This organization is wonderful. It provided dental coverage for what the VAinsurance did not when my kids needed MAJOR medically necessary procedures. They also paid for my mother in law with a grant to help while my husband and I went on a seminar to help with his PTSD. I would have given 5 stars, but the restricting nature of it's Bahama Bay resort (not considering PTSD as a primary condition) is my only issue. If that we're to change, I would change it to a 5.

2

Client Served

Rating: 5

For as long as I can remember, my children has asked me to take them to Universal Resort. When I was active, I deployed every 15 months for five deployments. I had two deployments prior to these five, both in the early 1990's. Each deployment lasting 12 months or longer. The fourth deployment, my vehicle was hit by a IED, resulting in my lower back injury. I deployed three more times and then the military medically retired me. I believed that this moment was when their dream had died. I was actually looking for veteran benefits when I happened upon WWFS.org. I was not sure about them at first but with a little research I found they were real and what they said was real. A veteran watchdog site has them listed as the #2 organization for veteran support among all other organizations. I contacted them through the site and Carol Reifenrath was absolutely amazing. We were approved for 6 night say in Bahama Bay Report in Davenport, FL. My wife asked me if we can sell our house and build just like this place. My family had an amazing time, one we will never forget. My oldest son and I even did a little healing, I had been gone for most of his youth. The picture of the archway also has him in the bottom left corner, with the blue collar. The smile has been absent, but you have given it back to our family. We can never say thank you enough. I rate your service 15 out of 10.

1 Kristin S.6

Client Served

Rating: 5

We were able to reconnect, unplug and just enjoy each other and we are so very thankful for that! Among all of it, it gave me an “ah ha” moment in realizing just how much My husband has sacrificed for us. It’s amazing that you guys love him so much that you offer these experiences to us, without anything in return!

Most days our family seems normal and other days my husband is battling hard with his ptsd! This was so needed for us all!

1 okchristi

Client Served

Rating: 5

In March I had to have abdominal surgery and WWFS was their in my time of need. Per the Dr. I wasn't allowed to life more than 7 lbs for 6 weeks. As a Caregiver to my husband and mom to two active teens this was a huge issue. WWFS provided my family with a Mother's Helper and house cleaning and when post surgical complications they even extended house cleaning for 2 more cleaning. I can't thank them enough for all they did for my family.

1

Client Served

Rating: 5

Wounded Warrior Family Support is truly dedicated and care about every family member. Heather and Wendy go above and beyond to assist in every way possible. Whether it's calling to check in on us, giving amazing advice and resources, mailing a beautiful prayer shawl when I'm ill and sending in reinforcements to help while I'm unable to, they go out of their way to ensure all of us know we are valued. This isn't just a job to them and we aren't just another family on a list. They genuinely care and work hard and quickly to help the entire family. Thank you Wounded Warrior Family Support, Heather and Wendy! We would be lost without you! Meals and housekeeping so I can take the time to properly heal my back is the greatest blessing and we are forever grateful!

Review from Guidestar

1

Client Served

Rating: 5

This nonprofit is truly AMAZING!!!!
Because of them our kids were able to have a Christmas!!! And they helped us be able to get groceries. They made sure to help out with our mid American so our heat didn’t get shut off. I can never thank the people who made everything possible enough. I believe in paying it forward and we DEFINITELY will!!! Thank you so very much!!!!! No words can describe how thankful we are!

Client Served

Rating: 5

The support our family has received from WWFS and the amazing staff has strengthened our family. Not only has the compassionate staff been there to encourage us and assist us with our practical needs, but WWFS has also given us the gift of creating positive experiences and memories as a family. WWFS has given us hope, encouragement, and practical support during difficult times; we are a more resilient family because of the generosity and support we have found in WWFS. Thank you, WWFS!!

1

Client Served

Rating: 5

Wow!! This organization is one of kind!!! They listen, and truly really care for veterans, caregivers, and our children !! With so many organizations out there that claim to help, Wounded Warriors Family Support truly does.

They have a wonderful support team with case managers that actually check on you. My family is extremely grateful for everything they have done. My heart is full to know that there is an organization that genuinely has our best interest at heart.

Kudos WWFS!!

The Escobar Familiy

2 Amie M S.

Client Served

Rating: 5

Thank you Wounded Warrior Families for always being able to assist with answering questions when I call. Our families request for assistance was handled fast and efficient. Ms. Wendy followed thru immediately and I didn’t have to worry any longer. Thank you Amie Sittner wife of medically retired veteran.

2

Client Served

Rating: 5

My family and I have returned from Orlando. Not in a million years I thought that something like this would happen to me especially for free when I know how much the total trip would have cost us. We had a wonderful time! We all would like to thank you and Wounded Warrior Family Support for such a humbling experience. Once again, thank you so much!!!

2 Cari W.1

Client Served

Rating: 5

If it wasn't for the Wounded Warriors Family Support, our family would have been without food for close to a month. We had an error with the VA and did not receive payment on time. Wendy is amazing, along with the other staff, and always makes my family feel welcomed.

2 Russell9

Client Served

Rating: 5

Wounded Warriors Family Support has been a blessing to our family. We were introduced to Wendy a few years back through a caregiver friend, right before I was due to have major surgery... She quickly set up meals and cleaning services for our family during my recovery period... then we had a death in the family, I needed to fly out of town..being my husbands full-time caregiver, she arranged to cover for someone to come in to the house while I was gone... Then our case was turned over to Stacia... and our family suffered a horrific accident... they were there for us again... and just this past December, I was hit head on... and yet again, they helped us, because I was laid up... It is all about helping the family in times of need.. We were also blessed to attend a retreat with Wendy in Virginia one year, what an amazing time that was.. number one, just to MEET HER in person, number 2.. the place was AMAZING! To say this organization, goes above and beyond to support the family and caregiver does not say enough. We have been more than blessed and are eternally grateful for all they have done for us...Thank you Wounded Warriors Family Support, and all your wonderful Staff.

2

General Member of the Public

Rating: 5

The Wounded Warriors Family Support has been beside me as my son, Sgt Kevin Ash struggled in the final 3.5 years of his life before he died from PTSD and CTE blast related injuries in January 2017. They continue to provide support and encouragement after his death. They have introduced me to a whole group of sisters who are mothers of wounded soldiers. They have been here for me when I need it the most. Thank you

Claudia Briggs S.

Client Served

Rating: 5

Amazing organization that truly cares about the Warrior and their family!

Previous Stories
3

Client Served

Rating: 5

My family has been BLESSED by WWFS and the amazing people who work there. They truly care about the Warrior and their family. They have provided us the opportunity to spend time together as a family and make cherished memories. Special thank you to Wendy for always checking on us.