This organization makes every dollar and item stretch -- I've seen lead volunteers pull a torn mailer or form out of the recycling and tell packagers, "We can still use that." Volunteers are a mix of open-minded women from all ages and backgrounds. Training only took about 10 minutes before I was reading letters and filling orders for education, self-help, spirituality, fiction, parenting, and every other kind of resource. Since starting, I've learned a lot about prisons, the women in them, the worth of a book, and the power of connection.