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White River Animal Rescue

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animals

Mission: Finding homes for dogs in need

Programs: To remain committed to helping our adopters find the dog they love and helping our dogs find the love they have always deserved.

Community Stories

9 Stories from Volunteers, Donors & Supporters

1

General Member of the Public

Rating: 1

Horrible experience with this rescue. The only rescue I've come across that requires an application fee. Ironically, the website states that the fee is to help weed out applicants that aren't serious, so I would have expected there would have been better communication ... or communication at all. I received NO response to the application or a follow up email. Then 3 weeks later, I received an email that 'the person we thought answering emails was not.' There are so many rescues out there that WANT to work with you. This is not one of them.

1

General Member of the Public

Rating: 1

There dogs are way too expensive. You could go to a Puppy Mill or buy from a pure bred breeder and pay the same price. It's 650$ for a rescue! It's outrageous! And there standards for placement puts so many dogs in foster homes and not in a forever home because of their horrible customer service!

1

General Member of the Public

Rating: 1

After spending the better part of an hour filling out mt application, i submitted it. The next day i recieved an email stating my application had been recieved, and someone would be contacting me within a few days. After a week went by, and i hadnt heard back from them, i sent them an email, could they please contact me regarding my application. I was polite in my communication, and told i looked forward to hearing from them. Another week went by...crickets... I asked tje vets, and my references if WRAR had contacted them, and all of them said no, they hadn't heard from them. So it seems that i was denied consideration, without actually following up on my application. This leads me to wonder why i wasnt contacted one way or another about my application. Why would my application be negated if they hadnt reached out to my vets and references? On what basis did they it was allright to not even respond to me? As a long time dog lover whos had dogs my whole life, this does not sit well with me. Because if they had actually contacted my vets, and references, they would have seen that i was certainly qualified to adopt a dog. But they never got back to me with any explanation. I will be talking to my lawyer about a possible lawsuit. What makes Amy Knight think its allright to just ignore me" and not respond at all one way or another. Even a simple "sorry , your application didnt meet our standards" would have been better than no response at all. This business should be shut down for discrimination. I took a lot of time to apply, contact my vets and references, to tell them they would be contacted, and would need to respond within 24 hours, as the application stated. Why did they make me spend all that time and effort filling out that application, and then just ignore me?
Im forced to conclude that this organization is not interested in rescuing dogs, but just scamming people out of their money, as they have an application fee of 19 $. (I donated 50$), because i think dog rescue places are a great thing...but i have to say i wish i hadnt given this place a dime

General Member of the Public

Rating: 1

Agree with the other reviewers - horrible customer service. After submitting an application with a donation, I heard nothing back after a week so decided to call the number available on their social media page. I then receive a text message from the founder saying she’s not sure how I got her number and that the dog isn’t available for first time dog owners. I’m not a first time owner, which was clearly stated in my application. They just wanted someone with “breed experience.” Their standards are absurdly high. You would think people who are in this business would be a little bit nicer... after all we are trying to give a dog a good home.

2

General Member of the Public

Rating: 1

Absolutely horrible company. Very unprofessional and rude. I wish they’d focus on helping animals like their mission says they do.

3

General Member of the Public

Rating: 1

I agree with the other reviewers. This organization has been uncommunicative and is rigid with adoption policies, as are many other animal shelters with completely unrealistic and discriminatory policies against apartment-dwellers. With a stable income and a loving home, I'm an ideal adopter and would prefer to save an animal who needs a home, but unfortunately am now looking into reputable breeders. I don't know what's going on with the animal rescue community, but get your act together: you have become part of the problem.

1

Volunteer

Rating: 2

While WRAR's mission is admirable, it remains unfulfilled in many cases because of the rigorous vetting through which the Director insists on putting fosters and potential adopters. In an effort to reduce returns to ZERO, the Director tries to anticipate any problems that might arise in an adoption. Approval is based solely on a battery of questions, the answers to which she alone determines make the applicant suitable for fostering/adopting one of WRAR's dogs. Her priority is NOT the welfare of the animals, but adherence to rules/procedures she believes will prove the applicant & home PERFECT. This has undoubtedly left some dogs in WRAR's foster care, depriving them of a forever home, longer than necessary.

I was given two dogs to foster until the Director accused me of being "unruly" for having breached some protocol in requesting the animals' medical histories. She then demanded I return them to a BOARDING facility. I refused, telling the Director that I would rather adopt both than put them back in a kennel. After denying my request to adopt, she sued me; claiming that, by keeping the dogs, I had stolen her "property"! She did this even though I had offered to pay the advertised price for each. IMHO, wasting precious donations on legal fees is not an appropriate use of them.

1

General Member of the Public

Rating: 1

Another rescue that will bombard you with pointless rules and requirements. Many rescues will require you to have a fenced in yard or own the home you live in but they go as far as requiring you to be 28 years old. I wonder how many poor dogs will be euthanized while they wait for the perfect adopter for each dog.

9

Client Served

Rating: 1

I was an WRAR-approved adopter who chose to look elsewhere for a rescue dog due to having a negative experience with WRAR staff and their whole adoption process and policies.

Despite being WRAR-approved, throughout the process of looking at specific dogs that were available for adoption, I experienced poor communication, long delays in hearing any communication whatsoever, and a sense that certain dogs were being pushed my direction. I felt uncomfortably rushed in my decision process of whether to go forward with the adoption process or not.

WRAR's staff and their policies didn't allow me the opportunity of meeting a dog(s) before I chose to adopt him/her and WRAR required that I sign the adoption contract before meeting the dog. I had to either: pay for the dog while simultaneously meeting the dog --or not adopt the dog at all. I was uncomfortable with signing a contract and essentially adopting a dog sight unseen and decided to withdraw my application.

Other non profit rescue organizations in Vermont (and elsewhere) allow you to meet a dog(s), place a deposit down for the dog afterwards (that can be applied towards another dog if this one isn't a good fit), and then sign the adoption contract when you take the dog home. Still others allow you to foster the dog before adoption and before paying for the dog and signing a contract.

There are organizations that operate differently than WRAR. Had I known how WRAR operates at the beginning, I wouldn't have gone through with their approval process. I wanted to let everyone know my experience so others can be aware of what I went through and make choices according to what works best for them and their family.