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Causes: Environment, Public Utilities
Mission: Turn is a statewide consumer organization representing utility ratepayers in regulatory, legislative and judicial proceedings before the california public utilities commission (cpuc) and other forums. The organization also performs a wide range of consumer services including assistance with complaints, outreach to senior and low-income groups and educational information, community training and research and acts as a liason between ratepayers and utility regulators.
Programs: Legal- turn's legal team represented consumers in cpuc rate cases and a variety of related regulatory proceedings. Turn continued it's advocacy for strong consumer and environmental protections, universal service guarantees, and affordable access to essential heat, light, hot water and phone service.
organizing- turn organized events and trainings designed to educate and empowervulnerable consumers to demand their rights and lower their bills. Turn alsomobilized consumers to speak out at cpuc hearings and legislative meetings to demand fair policies and practices.
communications- turn uses the media to expose utility profiteering and corruption and pressure decision makers to put consumers first. Turn streamlined its website and used its email list and socail media tools to alert consumers to opportunities for activism and provide useful information on access and affordability to essential services.