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USA Cares Inc

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Nonprofit Overview

Causes: Emergency Assistance, Homeless & Housing, Housing Expense Reduction Support, Human Services, Military & Veterans Organizations, Veterans

Mission: USA Cares' mission is to provide post-9/11 military veterans, service members, and their families with financial assistance and post service skills training to create a foundation for long-term stability. Our services improve the quality of life for veterans and their families and reduce potential factors that can contribute to veteran suicide.

Target demographics: military families

Geographic areas served: USA Cares is a National 501(c)(3) nonprofit organization.

Programs: MIlitary Assistance Response and Career Transition Assistance Programs.

Community Stories

183 Stories from Volunteers, Donors & Supporters

General Member of the Public

Rating: 1

I am a veteran of 10+ years. I am undergoing a financial crisis. I reached out to USA Cares for assistance. Until the VA starts sending my monthly disability payments to me. I was directed to a supervisor who told me that "their organization only deals with pay errors. They would not be willing to help or assist me and then hung up on me!". I encourage any one and every one who reads this to stop donating money to this organization. If they are not willing to help out veterans in all situations. Then what is the point of this organization. Sounds like a tax shelter to me. The rich make sizeable "donations" and then get a kick back from them that's under the tax radar. I am in desperate need of financial assistance and they turned their back on me. I will not EVER endorse this organization. USA Cares only cares if you meet a very specific criteria!!! I will now have to reach out to another organization for better assistance.

Board Member

Rating: 5

USA Cares and the work we do is much more than a calling for me. As an Army Veteran myself, it fulfills my need to help those who helped me transition successfully from my time in the military. Further, it allows me to pay forward the many blessings I have received in life to others in their time of need. No doubt it has and continues to be, the most rewarding work I have done and it has been a privilege to work with the dedicated volunteers and staff that meet those who have served our country with honor in their time of need. I'm so very proud to serve USA Cares and by extension, the community it serves. It continues my proudest volunteer service and I see my impact and feel it every day.

Tim V.2

Board Member

Rating: 5

Absolutely top notch organization committed to helping Veterans in need. USA Cares is among the top 5% of all non-profits I know and they are routinely recognized nationally for their work. I've supported USA Cares for years. I'm also happy to say that our company has benefited significantly from their work assisting veterans gain civilian employment after their service. The time the USA Cares team spends on every case is thoughtful, meaningful and high impact! Thanks for what you do!

1 Ronald S.2

Board Member

Rating: 5

USA Cares is very committed to ensure that its clients receive 1st Class service in their time of need. The care and compassion USA Cares exhibits for its clients in financial crisis, is greatly appreciated during such a difficult time.

1

Board Member

Rating: 5

I am so excited to have joined USA Cares as a new board member. USA Cares is a proven entity with over 20 years of experience supporting veterans. The board members and all involved are dedicated, enthusiastic, and continue to expand their outreach each year.

Approximately 17 U.S. veterans die by suicide every day—a rate that is about 1.5 times that of nonveterans. USA Cares provides support that can help prevent these suicides. I'm committed to working with USA Cares to do what I can to change this outcome. Please take a minute to read some of the reviews and take action to do what you can by donating and volunteering.

1

Board Member

Rating: 5

USA Cares fills a unique niche in the military ecosystem. Many times ex service people have a difficult time adjusting to civilian life. Their separation checks might not come for a period of months, and this can result in zero income during that period. Emergencies such as The need to repair a car after an accident, a child’s illness or other unexpected events might lead the vet unable to pay the rent or fix the car. Separately vets that go to PTSD therapy might be unable to support their families while they were in treatment. These are the kinds of emergencies that USA cares deals with every day.
I had the honor of meeting some of them at Walter Reed medical center while they were there for one kind of treatment or other. In my opinion they are the best of the best of us.
Every day USA cares hears stories like one veteran who’s gas was shut off and she was giving her children baths by boiling water on the stove. USA Cares helped her pay the outstanding bills and get her self back on her feet with her family.
USA Cares helps veterans like this every day with a high degree of sensitivity and professionalism.

2

Board Member

Rating: 5

USA Cares “super power” is getting Veterans and their families the support they need—FAST. Their processes are streamlined with the Veteran in mind. As a result, Veterans get access to a myriad of resources in a fraction of the time of traditional public/governmental agencies.

1 Suzanne R.4

Board Member

Rating: 5

This organization has the most amazing, passionate, caring staff I have ever encountered! The leadership team is top notch and everyone goes above and beyond. And the board is extremely diverse: veteran and non-veteran, officer and enlisted, black, brown, white, male, female…..and everyone pulls together for this common cause.

1

Board Member

Rating: 5

I have been affiliated with USA Cares for many years and have witnessed this organizations laser focus on assisting our service members in times of need. The organization responds quickly to need requests and delivers within 48 hours.

1

Board Member

Rating: 5

I have been blessed to be a supporter of USA Cares from its early beginnings shortly after 9/11.
Tens of thousands of our military servicemembers and, most importantly their families, have been helped by USA Cares and its generous donors at a time of crisis in their life's situation. Whether it was a pending eviction, a primary vehicle repair, food to eat, an emergency trip home, and sometimes even being the difference between choosing to continue to live or choosing a tragic alternative, USA Cares has been there, not to judge, but to assist and make a difference.

1

Client Served

Rating: 5

I cannot strongly enough thank and recommend the great people at USA Cares Inc. for the incredible and exceptional support they provided me during my transition from the military after 30 years of service and during a global pandemic! Paula Presley and Trace Chesser gave invaluable advice, support and mentoring throughout the whole process and would not stop until myself and all of my cohort were in a position to land exceptional employment upon separation. There are those who talk the talk and those who walk the walk, USA Cares Inc. is definitely the later.

1 Joseph A Simonelli J.

Board Member

Rating: 5

There are several things that make USA Cares different than other Veteran support organizations. First, they respond to a Veteran in need and get them a payment within 48 hours. That is when they need the money, not days or weeks later. Second, they provide grants and not loans. Other organizatoins will provide financial assistance with a payback process. Not USA Cares. The military family is never asked to pay the grant back. I am amazed at how many other Veteran support agencies look towards USA Cares to help Veterans in their network. That is because they know that no one can react as quickly as USA Cares. Finally, I am in awe at the staff and how much they do every day to care for our Veterans and their family. They are the heroes who support our heroes.

1

Board Member

Rating: 5

USA Cares is awesome. I love the fact that they help active military families in need, quickly and efficiently. They are meeting the needs of many who just need a hand in time of need.

1 Kimberly J.2

Board Member

Rating: 5

USA Cares is the embodiment of veteran support! They started a chapter in Central Texas and have kicked off growing the organization by inviting other veterans to help locally!! I cannot wait to see the lives they will change and have been changing local to the area.

USA Cares truly cares. Trace, Matt and the staff are absolutely exceptional.

1

Client Served

Rating: 5

USA Cares Inc. is a fantastic organization filled with Great Americans. They helped ease the transition to being a civilian after 30 years of service to our Country! God Bless America this 4th of July!
Thank you so much!

1

Board Member

Rating: 5

I have been involved as a board member and chairman for the last 12 years. During my tenure the organization has helped well over 100,000 military families in crisis with millions of dollars granted, not loaned to the families. We have saved thousands of homes from foreclosure and eviction and kept military households together. With 200+ request for assistance each week we strive to assist as many families as possible with the resources we have. We truly believe our core programs help alleviate some of the triggers that cause veteran suicide. We are in the business of changing and saving lives!

Nam D.1

Client Served

Rating: 5

Such a blessing to get USA care to help. Many vets can us these type of resources

Previous Stories

Client Served

Rating: 5

Very blessing of what USA Cares do for Vets and Military family. Every little bit help and give us hope when emergency arises. They have dedicated staff and board.

Client Served

Rating: 5

After being medically retired from the Army my pay decreased for over a year until CRSC got approved and started paying. I was able to get assistance from USA Cares and other organizations to provide for my family. Thank you to everyone who donates to great patriotic non profits like these that take care of service members in their time of need.

Kirk Herman

Dean T.

Client Served

Rating: 5

USA cares was there for me in yet another dark time in my life . . . I am so incredibly grateful for the staff.
With gratitude, the universe is eternally abundant. . . So thank you, more please for the help your organisation offers us veterans.
You've made a tremendous difference in my life. . . .

Client Served

Rating: 5

Reached out to USA Cares once I became unemployed for months due to disability .... their response to my application & correspondence was in a timely manner the staff was amazing shout out to Mr. Newman who worked to help me out.
USA CARES saved my car from repossession as I single mother and veteran i am truely appreciative & thankful for organizations likewise

3

Volunteer

Rating: 5

i was once homeless and now im not one day i woke up and said i wont be homeless no more so if you have no money get some money. DAB ON THEM HATERS.

2

Client Served

Rating: 5

I honestly cannot express how wonderful this organization is. After a hospitalization for my service connected conditions, they stepped right out and helped our family immensely. Erin was amazing all the way through, from initial application to letting us know that we were not only approved, but also getting Amazon Pantry boxes. From start to finish, it was an amazing, easy process and they really care about veterans. Not just say they do or use them as a hot button word like a lot of places, they actually care. I cannot recommend them enough. Absolutely outstanding

2 Esteban D.

Client Served

Rating: 5

I would like to recognize USACares for helping me and my family in our time of financial need.

I applied for USACares' new job financial assistance program. Veterans who have accepted a job offer and demonstrate financial need qualify. The approval process took longer expected due to difficulty with verifying employment through my employer.

The one issue that came up was the check that I was sent was mistakenly mailed standard mail. There was a miscommunication with whoever is responsible for mailing out payment. This was problematic because the check was for my rent and the next month was fast approaching.

My case worker was Jerry Newman. He came through and straightened everything out by cancelling the original check and mailing another check via USPS Overnight mail. Myleasing office receives the check the next day and the crisis was solved.

Thank you so much USACares for helping a veteran in need! My family and I appreciate it!

3

Client Served

Rating: 5

USA Cares came through and helped us when we needed it the most. After job transitions and depleting our savings, we were financially strained and needed the help to get back on top again. Its a humbling experience needing help. When we found USA Cares they were nothing but supportive, efficient, non judgemental and kind. The intake process was smooth and the turn around time on approval was quick. We are so grateful that USA Cares was there when we needed it the most.

2

Client Served

Rating: 5

I was going through a rough time. I reached out to USA Cares and my case worker Cory had my back 100%. I really appreciate the assistance and service you all provide for us veterans. THANK YOU ALL SO MUCH!!!!

Client Served

Rating: 5

My name is Michael I entered my self into a VA treatment facility to help with my mental health issues. During my stay my family fell behind on our bills. USA cares was there when we need help the most. There aren’t words to describe how much my family is greatful.

Client Served

Rating: 5

I was referred by another Service Member who explained to me what USA Cares does, I was skeptical and wasn't sure how it worked. It took some time, but boy am I happy! Everything worked out, they went ahead and took care of some things I needed, due to my disability and and my struggle with securing employment, I was able to get emergency requests to pay bills, and I am beyond thankful! Blair was also a big help and she was patient with me as I gathered all the documents. USA Cares, is the real deal! The help they provide to Veterans is amazing! Thank you for helping me during my time of need.

Richard

Client Served

Rating: 5

Susan was beyond helpful. She was straightforward with everything and very understanding. I couldn’t be more grateful for the help that USA CARES and Susan gave me.

1

Client Served

Rating: 5

I can't begin to express how much USA Cares help me and my family through our crisis. It couldn't happen at a better time. After I was discharged honorably from Active Duty, I struggled to find employment. My last military pay was delayed and I had no funding for my rent. When all hope was lost, miraculously I received a phone call from USA Cares stating that they will help me with my rent. Shortly after I received the support from USA Cares, I was called in for an interview at the Sheriff Department and got the job. Without USA Care me and my family would have been evicted from our home and forced into an unknown situation. I am thankful for their help and will give back in donations so that other service men can receive their much needed support.

Client Served

Rating: 5

My family feels so blessed by USA Cares Inc. as this grant allowed us to stay in our home and pay some utilities. This act of generosity took the stress off me and helped me feel hopeful for the future. I had been ill and unable to work for a period of a few months. I had depleted funds as a single, service-disabled veteran trying to support my family, and I was desperate for any help that was available for veterans and I found USA Cares Inc. I called and was given a case manager who was so kind and supportive of me. I am very thankful as I am now fully employed and able to continue in service of others. Thank you to the donors and those involved with USA Cares Inc. who make the grants possible to veteran families. You have made a great difference in my family's life by providing the help we needed when we needed it most.

2

Client Served

Rating: 5

USA cares is a blessing. They helped me out when I was at an all time low financially. Thank you so much.

1

Client Served

Rating: 5

I was in a low spot on funds and am about to have a surgery and be out of work for 2 weeks they came through very fast and helped with everything and all of my questions I just want to say thankyou again

2

Client Served

Rating: 5

Hi! I am a OEF disabled combat veteran and single mom who was just SO BLESSED by USA Cares! I never expected to be in such a financial bind and facing eviction. In my current situation, I have no family around and my daughter and I would be homeless. The help I received through USACares and their sponsors is beyond a blessing for my little family. We are no longer facing eviction and with the walmart gift cards we will be able to have food!!!! Thank you so much for everything, from my daughter and myself. We are forever grateful and will do all we can to let everyone know how amazing this organization is!!!!

2

Client Served

Rating: 5

My experience with usacares has been such a blessing. Thank you for your help during my time of need. I was stressed, scared, and out of hope when i reached out to the team, and they where quite patient and understanding with me. I am not sure what i would have done without the help i received from Darrika and the staff at usacares.
I will do my best to pay it forward when i get the chance. ✌❤

1

Client Served

Rating: 5

Thanks you so much Ms. Derrika and the whole USA Cares team for your support and helping hand in my time of difficulty.

Ben

1

General Member of the Public

Rating: 5

Thanks again to you Susan and the entire team at USAcare for helping my family and me during our difficult time. That help came at a time when we were in really dying needs. Thank you guys I really appreciate everything you do to help VETS.

Client Served

Rating: 5

Thanks to Mrs. Darrika from USA Cares, my family and I are now able to recover from such a difficult time. When my disease began to flare up, I had no idea how I was going to continue to bring an income to my household as a new disabled veteran. I reached out to several organizations that help veterans. I had no luck, until USA cares followed up with me. The process was quick, easy, and it helped my family a great deal.

Happee G.

General Member of the Public

Rating: 4

Thank you for helping my family during our time of need we truly appreciate it. Hurricane Matthew really set us back on a financial level (especially with having a added vehicle payment) and we are grateful that there are organizations that help service members, veterans, and their families when times get tough. God bless USA Cares for serving those that served their country.

Client Served

Rating: 5

Darrika and the team with USA Cares really came through for me when life gave me curve ball. After spending time in a VA treatment facility for PTSD and other mental illnesses USA Cares helped with some auto payments after losing everything. Thank you so much.

Client Served

Rating: 5

Susan from USA Cares is amazing. I had to travel 1000 miles away from my home and family for some much needed medical treatment that will last approximately 10 weeks. The distance and having to live in two locations has taken a huge financial strain on us. Susan took the time to listen and send some finical aid to support my family so I could focus on my treatment knowing they are taken care of. Thank you Susan and the whole USA program...You helped me and my family so very much.... God Bless you all.

Client Served

Rating: 5

I am very thankful for USACares assistance in my time of need. They were able to help me in a really tight crunch. They were able to respond to my application within 12 hours and financially assist me in the last 2 hours of that 12 hour window. I really needed assistance with Utilities. I also received Cards to purchase food with. Thanks so much for helping me and my family get back on our feet. Peace, Love and Healing

Client Served

Rating: 5

Hello, I just wanted to take the time to shout from every rooftop how usacares came through for my family, we were on the verge of homelessness and utilities being tirned off due to the fact that my husband suffers from ptsd and was no longer able to work and we have seven children. I received a call that totally blew me away Susan an absolute angel let me know that they would be covering both bills I was absolutely blown away.Usacares really does care .

Client Served

Rating: 5

Rosetta, your kindness during this horrible ordeal is greatly appreciated. Thank you so much for your help! This is a huge burden off my shoulders. Thank you for all that you guys do in giving help to veterans.

1

Client Served

Rating: 5

You guys rock!!!!!! I can't thank you enough for what this means for our family!! You and your organization are a true blessing to veterans and our families. Rosetta my caseworker was amazing! Thank you so much!

Client Served

Rating: 5

Thank you so much for the help. USA cares is the only organization who has helped in me in my extreme finically hardship. The VA stopped my disability compensation and I was in a panic. USA cares helped me out with some of my financial burden mainly my rent. I can't express my gratitude enough for such a generous offer. God bless this organization and may it prosper so that veterans like me may get help when they need. P.S. I definitely want to do something good for this organization. I hope to bless them when I'm back on track. Thanks again.

Client Served

Rating: 5

My husband is a disabled veteran. Since he left the Marine Corps his disability has gotten progressively worse. He finally got to the point where he could no longer work in March of this year. I have tried to keep us afloat the best I could despite the sudden hit in income. We have four small children and by July we were drowning. Our car was about to be repoed, our phones were up for disconnection and we had no electricity. (We live in Arizona and electricity is a huge expense) All this financial stress was wearing my husband down to the point he was talking terrible things about not wanting to be on Earth anymore. I was crumbling.
Somehow I stumbled upon USA cares. I put in an application on Friday the 21st of July and to my surprise someone called me back within a few hours and said she was assigning our application a case worker. Jerry Newman called me bright and early Monday morning (July 24) and went over what he needed and whatnot. His actually communicated with me the whole process. By Wednesday (July 26th) my application was approved and my bills were paid. He actually apologized for it taking so long. Here he is apologizing and I can't even fathom the fact that this is happening. He not only did what he said he was going to do with no speed bumps but he did it so quickly I almost got whiplash. Are you kidding me?! Is this organization for real? This shows the quality of service they provide. To me the help came in record time, and he was still apologizing for a delay and thanking my husband for his service. I cried when he let me know our application was approved and I cried today writing this. This company is fantastic and Jerry Newman is awesome. Thank you for helping our family when we thought we were going to drown! This company literally changes lives. I can't believe the change in my husbands demeanor already. The air and energy in our house is much lighter and our smiles are real. THANK YOU!!

Client Served

Rating: 5

Thank you Susan and the whole USA program...You helped me and my family very much.... God Bless you all.

Client Served

Rating: 5

Thanks for the help. My family and I have prayed for help and USA Cares have answered our prayers. Susan was great. She helped through the entire process. She was the greatest. Thank you Susan.

Client Served

Rating: 5

Thank u do much susan... my husband was discharge from the military we needed help with our bills. Susan helped us and I do thank her so much

Client Served

Rating: 5

When no one else cared USA CARES CARED for us. We were in a bind. My husband recently was discharged from his career due to this service related Disabilities. We needed help not only with financial hard ship but piece of mind . Seeing your husbands mind degrade to the point he is forced to leave his career is stressful enough not to mention the world of stress that goes along with being out of work. USA CARES responded to us quickly, they treated us with respect and dignity something that is rare in 2017. We will never forget what SUSAN at USA CARES DID for us. She not only helped us but she actually cared. THANKS USA CARES

Client Served

Rating: 5

Susan was my assigned case worker and she was AMAZING. She helped me so quickly and resolved my pending eviction as my start date for my new job was pushed back causing a serious financial hardship. I appreciate this organization so much for understanding that things can go terribly wrong for veterans in transition to civilian careers. I dont know what I wouldve done if I hadnt found this organization. Thank you guys so much!

1

General Member of the Public

Rating: 5

Jerry Newman for usacares, was very helpful and I thank god for him. iam a retired veteran who hit hard times and he was on time by helping my out. This a great company who bless people in there time of need and I know god will bless all staff members for what they do. Jerry Newman I pray god will bless you and help you in all your needs.

2

Client Served

Rating: 5

Susan from Usacares.com is amazing. She helped me when I thought all was lost and My family and I were about to be homeless. Thank you Susan for your patience and understanding. I recommend this organization to any and all veterans who may be in need of help. Thank you for saving my home.

2

Client Served

Rating: 5

I would like to thank everyone at Usa cares especially DERRICKA. We wouldn't have gotten through this difficult month without your help. I never knew there were such amazing people in our community. Thanks again!!

1

Client Served

Rating: 5

USA Cares saved the day. I had the pleasure of working with an amazing case worker who provided a great experience, she was extremely positive and went above and beyond to make sure things were delivered in a fast matter. USA Cares is a great organization that has saved the day for sure. I am going through some tough times now I see a ray of light and happiness knowing I don't have to worry. I know things will be back to normal soon however I couldn't have made it with the help of USA Cares. Thank you for everything.

1

Client Served

Rating: 5

I can't thank USA Cares enough for their help! I am a Post 911 combat veteran and have been struggling with PTSD and injuries. I went to a 3 month PTSD inpatient treatment at the VA. During that time I lost all income excluding my service connection pension. My bills were piling up! I called USA Cares and they immediately returned my call. Darrika with USA Cares was amazing with helping me get my life back on track. I want to thank each and every person at USA Cares for what they do for those of us who've served this great nation. You all are truly exceptional people and I cannot thank you enough especially Darrika. Thank you again from the bottom of my heart. Ryan,

2

Client Served

Rating: 5

I cannot thank Darrika enough for all that she has done to help me and my family as I was put on medical leave from work without pay and the bills were not being paid. Darrika and USA cares have helped me be able to keep our home. Thank you so much Darrika and USA cares. You guys have e been a true blessing.

1

Client Served

Rating: 5

Words will never explain how much I am thankful for USA Cares! I was dismissed from my employer due to missing time from work to attend appointments for my service connected disabilities. I was too proud to seek help as I felt it was my problem to feed my family. I finally broke down and reached out to USA Cares. They understood my situation and provided immediate help.

This is a first class organization that is truly commmitted to helping veterans. Thank you Darrika for being their for me and my family. We appreciate you tremendously!

1

Client Served

Rating: 5

I cannot thank Darrika and USAcares enough for the services we received from them. If not for them, I don't know how we would have made it through some unforeseen circumstances. Thank you again for all of your help!

1

Client Served

Rating: 5

I'm a veteran with PTSD , going through some tough situations and they were so helpful and understanding to my situation.My Family and I are very great full to USACARES with the helping hand,thank you God bless!

1

Client Served

Rating: 5

I want to thank you for all your help and patience, i thank USA CARES, when i needed a blessing the lord sent Rosetta for me and many blessings to you all for caring.

Client Served

Rating: 5

USA Cares was an indescribable blessing to me, the consistency, the hospitality and the urgent sense of care just all together revitalized my hope and optimism. I personally want to thank MS. D, from USA Cares, you made me feel like somebody actually gave a care when up until that point i discovered USA cares I was in a bad mental state. #AIRBORNEALLTHEWAY

Client Served

Rating: 5

UsaCares.com was so easy to work with. Darrika made the whole process so easy and was so helpful anytime we had questions. She went above and beyond what I expected. Usa Cares is the reason my husband was able to get the help that he needed! I will forever be grateful to them for the help that was offered! I will be recommending this program to my other military friends and family. We will never be able to repay what this program has given my family because it was more than just monetary help.

Client Served

Rating: 5

It's nice to know you're not forgotten after leaving the military. My family and I are extremely grateful. Thank you so much Rosetta and USA Cares.