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2009 Top-Rated Nonprofit

The Trevor Project, Inc.

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Nonprofit Overview

Causes: Children & Youth, Children & Youth Services, Civil Rights, Hot Lines & Crisis Intervention, Lesbian & Gay Rights, LGBTQ, Mental Health

Mission: The Trevor Project is the leading national organization focused on crisis and suicide prevention efforts among lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth. The Trevor Helpline, 866.4.U.TREVOR (866.488.7386), is a free and confidential Helpline open 24/7 that offers hope through its trained counselors. The Trevor Helpline receives tens of thousands of calls each year. In addition to the helpline, the organization's website provides information on identifying and assisting potentially suicidal youth and Ask Trevor, a confidential resource where youth can ask questions about sexual orientation and identity issues. The Trevor Project also provides lifesaving guidance and vital resources to educators and parents. The organization was founded by three filmmakers whose film, Trevor, about a teenager who attempts suicide after realizing that he might be gay, received the 1994 Academy Award for Best Short Film (Live Action). Governed by a 30-person Board of Directors, The Trevor Project has an operating budget of $6 million, a full time staff of 30+ and more than 500 dedicated volunteers.

Results: The Trevor Helpline fielded over 30,000 calls in 2012 and has answered over 300,000 calls since inception. In 2011, the White House honored The Trevor Project as a leading innovator in the realm of suicide prevention as part of the “Champions of Change” initiative. The White House initiative, “Champions of Change, Winning the Future across America” profiles individuals and organizations that are helping the country rise to the challenges of the 21st century. Recognized as a national leader, Trevor has played a key role as an appointee of the U.S. Department of Health and Human Services to the National Action Alliance for Suicide Prevention, and has been a leading crisis resource for anti-bullying initiatives, including StopBullying.gov.

Target demographics: Lesbian, Gay, Bisexual, Transgender and Questioning Youth ages 13 - 24

Geographic areas served: United States

Programs: THE TREVOR LIFELINE – 866.488.7386 [U.S. CALLS ONLY] The Trevor Lifeline is the only free and confidential crisis intervention and suicide prevention lifeline for LGBTQ youth available 24/7 anywhere in the U.S. Each year trained volunteers take tens of thousands of calls from young people across the country at each of our 3 call centers named for Trevor co-founder Randy Stone and LGBT civil rights leader Harvey Milk. The Trevor Lifeline is accredited as an exemplary crisis intervention program by the American Association for Suicidology. TREVORCHAT TrevorChat is a free, confidential, secure online messaging service that provides live help through this website. TrevorChat is only intended to assist those who are not at risk for suicide. It's available Friday, Saturday and Monday between the hours of 1:00 PM Pacific (4:00 PM Eastern) and 7:00 PM Pacific (10:00 PM Eastern). Connect with a volunteer who can support you with your concerns and questions. [U.S. Residents only] http://www.thetrevorproject.org/chat ASK TREVOR "Ask Trevor" is an online, non-time sensitive question and answer resource for young people with questions surrounding sexual orientation and gender identity. http://www.thetrevorproject.org/asktrevor/ TREVORSPACE TrevorSpace.org is a social networking community for LGBTQ youth ages 13 through 24 and their friends and allies. Youth can create personal profiles and connect with other young people around the world, as well as find resources within their communities. The software used to create TrevorSpace was donated to The Trevor Project by Tim Gill, an American software entrepreneur and philanthropist. http://www.trevorspace.org/ YOUTH ADVISORY COUNCIL The Youth Advisory Council (YAC) serves as a liaison between youth nationwide and The Trevor Project, as it relates to young people and the issues surrounding suicide, sexuality and gender identity. The YAC submits recommendations to The Trevor Project in an effort to increase Trevor visibility and best serve the LGBTQ youth population. http://www.thetrevorproject.org/YAC TREVOR AMBASSADORS Trevor Ambassadors are key volunteer groups in 7 major U.S. cities who work to expand Trevor's program, communications and fundraising efforts to new geographic areas, helping to ensure LGBTQ youth have the support they need locally when they face a suicide crisis. There are Trevor Ambassadors in Atlanta, Chicago, Philadelphia, San Diego, San Francisco, Seattle, and Washington, D.C. Trevor Ambassadors are not chapters. http://www.thetrevorproject.org/ambassadors TEAM TREVOR Team Trevor is a suite of age-appropriate suicide prevention education tools including workshops, webinars and classroom toolkits. Team Trevor includes: Trevor Lifeguard Workshops - a structured, age-appropriate curriculum with trained facilitators that addresses topics including sexual orientation and gender identity, the impacts of language and behavior on LGBTQ youth and suicide prevention skills in schools. http://www.thetrevorproject.org/LWP

Community Stories

158 Stories from Volunteers, Donors & Supporters

5

General Member of the Public

Rating: 5

This Christmas I choose to give to charities that will support those who have been marginalized, and who will likely be increasingly marginalized because of the incoming President. I am a senior minister in a congregation that supports the rights of people of all gender preferences and sexual orientations. Giving to The Trevor Project and working with lgbtqi youth in my own community are two ways I can maintain hope at this time in our society. This Christmas donation is also the honor the love shared between my niece and her partner.

15 mpcarter

Volunteer

Rating: 5

This is a fantastic organization. The Trevor Project was the first organization to provide suicide prevention and crisis intervention services for LGBTQ+ youth, and they have grown so much in the last 16 years. What started off a simple telephone hotline has now grown to also include communication with youth via texting, online chat, letter-writing, online social space with other youth, and countless social media services with which to interact. The Trevor Project works tirelessly to ensure that LGBTQ+ youth in crisis have someone to turn to, someone to talk to, and someone to tell them that they are not alone.

7 Melissa F.

Client Served

Rating: 2

They refused to re-send the "Talk to me" kit for the Suicide Prevention Week, and I had ordered it for free, but it said it was sent & delivered, yet I never got anything from them.

I live in an apartment, where no one can get into my mailbox without my key, so tell me how the heck it could "just simply have been taken after delivered"?? It's a shame you don't care more about your customers.

Do you realize how much I wanted this kit, simply for the meaning behind it, not just to have one? A lot of my friends have struggled with suicidal thoughts, and I had made a list of people to send a "Talk To Me" sticker to, with a nice note saying that the sticker is true, and they can talk to me ANY time when they are feeling suicidal. I have a few friends watching their mailboxes, waiting for me to send it to them, because they truly do need the extra support knowing I'm here for them, always. For all you know, this kit and stickers could prevent my friend from killing themselves because I was going to send several people a sticker with a nice note saying I'm always there for them to talk to me anytime about anything.

THE KITS ARE FREE. WHY CAN'T YOU MAIL ME A NEW ONE?
Is it only because the kit was free to me that you won't send another one? Because I certainly hope you don't treat your customers like this who actually BUY stuff from you, and never recieve it. Because you could get in a lot of trouble, because you would be STEALING their money.


You completely lost all my support with you guys.
I'm even completely ashamed to be one of your "Likes" on your Facebook page.

6 Chris65

Volunteer

Rating: 5

This is a terrific organization helping meet a critical need in our community. With the spotlight on youth bullying and suicides, I know they have been busier than ever with the surge of media coverage. Although I have not been on the phone calling in for help, I have been brought in as youth to help train volunteers and also now as a trans-identified (specifically: genderqueer) person to share my unique experiences. I love what they stand for and hope to keep helping them do the great work they are able to accomplish. My hat goes off to those who volunteer who must be emotionally drained from hearing heartbreaking stories. Thank you, Trevor Project, for helping make this world a better, kinder and more loving place.

4

Donor

Rating: 1

We sent a donation via credit card earlier this year and never heard from the Trevor Project as to whether or not they received it or even a Thank You email. Besides using Charity Navigator, we normally send a smaller donation to see if we get a response via email or letter telling us about the organization, etc. I am sorry to say that even though Charity Navigator has given them a fair rating, my partner and I give them an "F" for communicating with their donors since we didn't hear a word from them via email or otherwise......not even a Thank You.

Sincerely,

Rob

Review from CharityNavigator

1

Volunteer

Rating: 5

The Trevor Project and all of their wonderful volunteers are the best! I have never been around so many awesome people who care so much for so many! Without ANY complaints!! I am truly looking forward to helping out in the future! This is a cause that is in need of supporting, mature individuals who can actually listen and help, instead of lie to them like so many do! I tell EVERYONE I know about this project, even those who are not necessarily supportive of the lifestyle and I have never received a bad response! I can't wait to help in the future! Thanks especially to Brian & Daman! You both rock!

1

General Member of the Public

Rating: 5

The Trevor Help line along with their social web site Trevor Space is a great resource for not only me, but also many GLBTQ youth. The fist time i called the Help line i was 13 and extremely confused about my whole life. The lady on the line helped me to realize that things do have a bright side and very well may have saved my life in the long run if not just at that point in time. I then called it again about a year later, now being out to most family and friends, when me and my first girl friend broke up. Again the person on the line helped me to see the bright side of thing and that life is worth living. At the end of that call was when the person on the line told me about Trevor Space and as i said above it is truly a great resource. I am now doing much better in my life with the help of some medications and have improved so much over even the last few months. I thank the Trevor project for being then at a point in my life when it seemed like there was no one else! Brianna A.

23

General Member of the Public

Rating: 5

I discovered The Trevor Project through the GLSEN. I think that it is an amazing orangization and I have been spreading it and TrevorSpace to all of my other LGBTQ friends, as well as some of my straight friends that are also stuggling with suicide. I believe that The Trevor Project deserves the Pride Choice Award for all of it's hard work and all of the lives that it has helped save the Trevor Hotline.

1

Volunteer

Rating: 5

I learned about The Trevor Project,Inc through my school's GSA. Once I joined trevorspace.org and saw the safe options, I was hooked. I realized that here was a safe place for me to talk with other LGBT peoples about the issues I care about. Since being a member I have enjoyed the sites available bulletins and the people who care as much as i do about our rights.

1

General Member of the Public

Rating: 5

The Trevor Project is the best at providing an invaluable service to LGBT teens, letting them know that they are by no means alone. The volunteers are great, which makes the organization great. I hope that more teens will find the Trevor Project and the solace it had provided so many others.

9

Professional with expertise in this field

Rating: 5

This is such a great organization... I'm glad something like this is out there for today's youth, because it can be hard thinking that you're alone, with no one to talk to...

11

General Member of the Public

Rating: 5

Thank you Trevor Project for all the support you have provided to the community! You have an amazing hardworking staff and I hope you will continue to provide the well needed support you have.

8

Professional with expertise in this field

Rating: 5

Amazing staff and team! Great mission and great cause. Such a great resource to youth across America. The Trevor Project, Inc. is a amazing resource to all youth, not just the LGBTQ community.

2

Client Served

Rating: 5

It's simple, I felt alienated and I needed someone anonymous to talk to. Someone who wouldn't pass judgement and wouldn't know who I was after I hung up. But I also needed someone who cared. Thank you.

8

General Member of the Public

Rating: 5

Many LGBT children lead isolated lives because of their inability to find resources and others like them. The Trevor Project really serves this community by providing the support and networking that these children lack. By addressing a particularly vulnerable group - kids in their mid and late teens - they have undoubtably given a helping hand to those who would have otherwise turned to other outlets such as drugs or self abuse.

3

General Member of the Public

Rating: 5

It's a great resource. I had the pleasure of meeting a few members and volunteers and they provide a great service.

1

General Member of the Public

Rating: 5

I've never had the problem, but I could imagine how The Trevor Project can help the LGBT youth in need, and save lives! It's a much needed service to our community, and to help youth who lost their direction in life.

3

General Member of the Public

Rating: 5

I love these guys. All the people are so attractive and hard. working! Hands down the best. The Trevor Project ftw!!!

3

General Member of the Public

Rating: 5

I grew up not being able to identify with anyone. It wasn't until I got older that I experienced things that made me aware of who I truly was. To spend the better part of your youth in confusion is like being locked in the darkness. The Trevor Project reaches out to those like myself and it would've been helpful if i knew about non-profit organizations like this when I was younger. Keep up the good work and continue lending a kind ear to those who need it.

4

Volunteer

Rating: 5

Great site, lots of good information and good people. I would definitely recommend it to anyone interested in doing some good work and helping out people in need

11

Volunteer

Rating: 5

Excellent site for GLBT networking. I even met my boyfriend on this site as well as many other lifelong friends. Truly saved my life!

3 andrewfromaustin

Donor

Rating: 5

As an eighteen year-old just about to enter college, I know that when I was at a peak of self-discovery and realizing who I am, there were so many questions that I had, so many things that I wish I could ask my parents. The problem? I couldn't, because my parents and family are homophobic. I cried myself to sleep many nights, wondering what would happen if I turned out to be gay, wondering if my family and friends would accept me. There were times when I didn't know if I could make it through all of the stress and worries. Luckily, I opened myself up to a few close friends around me who were there to help me along the way. I was willing to open myself up and take a risk with a friend to seek the support I needed, but I realize that for many youth, that's just too big of a risk to take. Having people from The Trevor Project there at any time to talk with you and help you through those personal and stressful moments in your life is such a valuable tool to have. If you feel like you cannot open up to anyone, if you feel like you need to talk with someone to ease your mind and let yourself have some peace, please, don't hesitate to call. It's important to know that The Trevor Project isn't there to make up your mind about who you are, they're there to let you know that no matter who you are, you're someone special. I am proud to be a young college student actively donating to The Trevor Project as a Lifeline Club member, and proudly support this organization and everything it does to serve the LGBTQ community.

8

General Member of the Public

Rating: 5

What a great organization and much needed service. I truly wish this type of service was available when I was younger- it would have saved me a lot of pain and needless trouble. It would have allowed me to love, accept and know myself earlier in life instead of trying to disappear and hurt myself. My wish is that this organization continues to grow and reach as many young people as possible.

8

General Member of the Public

Rating: 5

I haven't personally called the Trevor Project, but my friend did. Thanks to this organization, I still have my best friend. I solely believe the fact it saves thousands of lives is enough to be considered the organization that's doing the most to help the LBGTQ community.

7

Volunteer

Rating: 5

This is an amazing site, helped me so much. This site helps lgbt youth, amazing job. Well worth this award.

7

Professional with expertise in this field

Rating: 5

The Trevor Project has been an ongoing program that has proved vital to numerous LGBT youth. Through the implementaiton of their new program, Trevor Space, they have allowed youth from across the country (LGBT and Allied youth)to connect in a safe environment, share their stories and continue to provide one-on-one personal mentoring. Not only does Trevor Space and the Trevor Project provide suicide prevention for LGBT youth, it provides them with a situation in which they can feel comfortable about who they are, explore their identity, and find similar youth with whom they can share their experiences and simply become friends.

6

Donor

Rating: 5

I recently launched a website aimed towards helping gay teens feel not so alone. In doing so, I researched many LGBT sites and programs with a shared goal of helping gay teens live long, happy, healthy lives. The Trevor Project was the best one I found, with the history and successes to prove it.

6

General Member of the Public

Rating: 5

I'm familiar with The Trevor Project through friends. By all accounts, it's an outstanding organization that provides a much needed service. Everyone involved should be applauded for the work they do in making a difference in so many lives.

6

Donor

Rating: 5

The Trevor Project provides an important service to our youth. To be able to talk to someone when they are in need. Friends and family, even though close, are sometimes very hard to turn to when a gay teen is thinking about suicide. The Trevor Project provides a live person there to talk to these youth. They have also played a key role through the country in gay teen and youth suicide awareness through thought provoking marketing strategies.

6

Client Served

Rating: 5

As a member of the trevorspace website, I feel this website has linked me to transgendered peers and helped me on my path to self-realization. I also feel I would have support if I had a rough time coming out to my family in the near future.

5

Client Served

Rating: 5

This is an amazing site, it helps so much by letting you write your own questions and getting them answered. it's so amazing and is so helpful.

7

General Member of the Public

Rating: 5

The Trevor Project. How amazing. This site helped me to cope with questioning if I was gay, and talk to some local gays who know what it is like to come out in our area!

7

Client Served

Rating: 5

The Trevor Project is amazing. It's a wonderful thing that allows you to communicate with others and really feel like you're not alone. Like you're not weird. Even when some of your closest friends seem to not 'get it', you know that there's someone out there who does. That there are other people out there like you. Support, resources, information, and friends. All in one place. What more could you ask for?

6

Volunteer

Rating: 5

I've seen the results of this organization in small rural conservative areas, that is why i feel they are doing a wondertastic job.

7

General Member of the Public

Rating: 5

The Trevor Project I think its a great service that allows young people all over the world not to be afraid of who and what they are and can provide help and support to those who need it ^^ There should be more organizations like this aimed at gay people ^^ Trevorspace is also great for networking and informing us, the gay community, about events and news that affects our lives FulL Marks from me ^^

3

Board Member

Rating: 5

I was relatively new to the West Hollywood/Los Angeles area when I began volunteering for The Trevor Project in 2001. Over the years I met the most wonderful, passionate and dedicated group of people that one can imagine. These people were saving lives and changing lives and doing as a remarkable team. Some of my closest friendships started through my work with Trevor. Volunteering can change your life too.

4

Volunteer

Rating: 5

The Trevor Project is an amazing organization, led by people with huge hearts. From the first moment that I volunteered for them, I felt welcome and appreciated. It was one of the best group of people that I met while I lived in Los Angeles.

5

Client Served

Rating: 5

I love the Trevor Project :) I've met some great people through there, and I still am meeting people. Lots of positive support from everybody and there's no anti- violence at all. I love this site!

5

Volunteer

Rating: 5

The Trevor Project is an amazing organization which saves the lives of hundreds of young people every year and gives them an outlet to speak to people that understand the things they go through. To save a life....How much more can you say about a caring organization like the Trevor Project?

5

General Member of the Public

Rating: 5

I learned of the Trevor Project from a friend who is involved first hand. He was relating to me his past feelings of isolation and not having anyone around he could really connect with or talk to. It was so great to hear him say that he remembered his feelings and that he didn't want others to suffer or feel that same isolation. So, he got involved in the Trevor Project. What he and others are giving is the greatest personal gift, reaching out, knowing how it feels and wanting to prevent others from that pain. The hope continues, that folks who take advantage of this great group will go on to become members and carry on the tradition of inclusion, security, and lack of isolation. The Trevor Project can only get better with each new member joining together, to make the world a better place for everyone.

3

General Member of the Public

Rating: 5

The Trevor Project is definitely life-saving and life-changing for millons of LGBTQ kids who just need to know that someone cares, understands, and has been where they are.

3

Donor

Rating: 5

I have been a Circle of Hope donor to The Trevor Project and continue to support them in their vital life-saving work. Trevor is an important resource to LGBTQ youth everywhere and I am proud to speak in favor of this organization.

3

Volunteer

Rating: 5

I volunteered for the project and boy was I PROUD OF IT! This group is the Mother Theresa for young LGBT. It has saved lives and made life much better

1

Client Served

Rating: 5

the trevor project saved my life. i was on the phone. i had taken a handful of OTC pills and was going to take more. i called Trevor and they literally saved my life. i love you trevor and everyone who helps trevor. i'm alive now.

4

General Member of the Public

Rating: 5

The selfless passion, enthusiasm, and dedication of the volunteers and members of The Trevor Project in facilitating an outlet for LGBTQ youth is unparalleled. This is an organization that saves young lives, and is beyond vital to the community.

4

General Member of the Public

Rating: 5

The Trevor Project is an invaluable organization that offers an essential service for those in need of guidance. This service works and due to that fact, should get numerous awards for all it does in the lives of others.

5

General Member of the Public

Rating: 5

All of our children should know they are valued. Thank you Trevor Project for giving LGBTQ youth 24/7 access to highly trained counselors who will listen and understand in their darkest hours. I can’t think of a more important cause to support; saving the lives of our children.

5

General Member of the Public

Rating: 4

The Trevor Project offers an important service to the LGBT community and to adolescents. If it helps one person NOT to take their life because of fear of rejection and/or shame, it's worth it. The Trevor Project needs to grow so it can help young people know that being homosexual by any definition is okay.

5

General Member of the Public

Rating: 4

The Trevor Project Is A Fantastic Organization. It Has Helped Save Many Lives And Helped Alot GLBT Youth Find Who They Are. Its Helped Them Realize That It's Okay To Be Who They Are. The Trevor Project Is Truly Incredible.

4

Volunteer

Rating: 5

The Trevor Project is not only a good idea in theory, it has saved many lives, not to mention my own life more than once. I am so grateful that this organization exists. Without it, so many wonderful people wouldn't be here today. I am so glad that people are beginning to realize that LGBTQ youth are at risk for suicide. We still need to raise more awareness, but this is a wonderful start. The Trevor Project is not only a helpline, they also hold workshops and other things to help educate others about LGBTQ youth and suicide prevention. I really cannot say enough about this organization, it is such a wonderful idea and is filled with such wonderful, caring people.

4

Volunteer

Rating: 5

An excellent organization that is in full force helping those at a time in life when you need all the emotional support you can get. I love the work they do and can't wait to get more involved.

3

Volunteer

Rating: 5

This is a great organization providing our youth with an outlet to be able to express who they are and to find peace with themselves.

4

General Member of the Public

Rating: 5

The Trevor Project, to me, is ultimately offering the most important service to the LGBT community. I learned of the trevor project just a couple of weeks ago, through a post by Mike Ruiz on Facebook. My initial thought was of how often in my youth it would have made life much easier to know I was okay, and to be accepted. I believe most of us had thoughts of ending it all at some point because of fear of rejection, shame, and loneliness. And just recently, the teenage daughter of a friend from high school took her own life. We believe she was struggling with her own sexual identity at the time. The Trevor Project needs to grow so it can help everyone know and understand that being homosexual by any definition is okay.

5

Volunteer

Rating: 5

I was lucky enough to spend an evening with the folks from the Trevor Project and it is unbelievable the amount of good that they do. Their commitment to such an important cause is astounding.

5

Client Served

Rating: 5

I was having a very bad week, my emotions varied from day to day, and I was very depressed and lonely at one point. Thankfully, I already knew of the organization from the internet before this point. A counselor that I called likely saved my life during that week.

5

Professional with expertise in this field

Rating: 5

Has helped a lot of rural youth without resources nearby to believe in themselves and not give in to fear and self-loathing.

5

Donor

Rating: 5

The Trevor Project is an amazing and unique organization. I am proud to support its mission to provide crisis and suicide prevention to LGBTQ youth.

7

General Member of the Public

Rating: 4

The Trevor Project offers the immmediate assistance that those struggling in the beginning years of their experience coming out of the closet the support necessary. There are absolutely suicidal risks for those that are not finding the supportive environment they need during this time and The Trevor Project, Inc. provides that. This is necessary for the LGBT community.

4

Volunteer

Rating: 5

The Trevor Project is not only an organization I have enormous respect for, but an organization to which I have dedicated a great deal of my own time and energies. They are literally the barrier between a young person and death in many cases. I could tell countless stories of people's lives touched or even saved by a phone call to Trevor. I am proud to be a part of this great team, and greatly admire and appreciate the work they do.

6

Volunteer

Rating: 5

I was a volunteer at the '09 Gala event and was touched by all the love and support shown by members of the Trevor board who were there and working so hard to make the event as beatiful as possible. I was moved by the dedication of each member and was honored to help and be apart of such a wonderful organization. This organization is one of the most amazing nonprofits working as hard as they do to help those in need to help them feel better about who they are as people and reassure those individuals they are loved and have support and that they are beatiful people.

7

Client Served

Rating: 5

they are amazing. they have helped me and so many others. they try to get to other people of the lesbian, gay, bisexual, transexual and question community.

5

Board Member

Rating: 5

Trevor is a unique organization. As the nation's only 24-hour a day suicide prevention helpline for gay and lesbian youth, Trevor provides critically important lifesaving services.

5

Volunteer

Rating: 5

I am a current helpline counselor with the Trevor Project and have seen how important it is for us to have this resource available for the many people who reach out to the counselors on a daily basis. My fellow counselors are very dedicated and motivated to do everything they can to make a difference in the life of our callers whether it is by providing an understanding ear, a virtual shoulder to cry on or information on a useful resource. On many occasions we were able to provide support for our callers who wanted to speak with someone who could understand what they were going through.

5

Volunteer

Rating: 5

I can't imagine what this world would be like without The Trevor Project. In such a vital time of debate over gay rights this organization literally saves those who fear losing their way. I commend Trevor for all the great work that they do and I hope that they continue to strive and grow in years to come.