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Causes: Health
Mission: To advance the quality of healthcare by optimizing the experience and process of healthcare communication through four major activities: education, advocacy, research and partnerships.
Programs: The institute conducted workshops on clinician-patient/client communications to improve their communication skills and therefore health care. As part of the above activity, the institute also conducted "train the trainer" courses to develop faculty for workshops for healthcare institutions. In 2017, 6,829 individuals participated in the workshops and training courses.