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The Animal Medical Center

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Nonprofit Overview

Causes: Animal-Related, Animals, Veterinary Services

Mission: The animal medical center (the "amc") operates an institute for veterinary education and specialty care, clinical research and charity care for companion animals at its facility located in new york city.

Programs: Postgraduate education and specialty care for over 50 years, amc has set the standards for postgraduate education. Our internship and residency programs are the most prestigious in the country, receiving hundreds of applications each year. In 2017, we welcomed 22 interns and 10 residents. With a caseload of over 50,000 visits per year - one of the highest in the u. S. - amc provides extensive training for interns, residents and technicians alike, promoting the health and well-being of companion animals through advanced treatment, research and education. See schedule o for continuationthe amc was founded in 1910 to provide the best in veterinary care. In 1964, amc established its internship and residency programs for veterinary school graduates. Since then, over 2,000 veterinarians have participated in amc's postgraduate program. Participants in the internship and residency programs develop and refine clinical skills and diagnostic abilities utilizing an interdisciplinary team approach, under the tutelage of some of the world's finest veterinarians. They gain valuable insights through intensive rotations in 17 different veterinary specialty services, over 150 hours of lectures, and are trained in the most advanced practices, therapies, and technologies. Upon completion of their amc education, graduates are prepared to establish or join a quality private practice, engage in clinical research or continue specialty training. Additionally, residency graduates are eligible for board certification in his or her chosen field in order to obtain specialist status, making them viable candidates for positions in private specialty practices, academia and the veterinary industry as a whole. The postgraduate experience at amc provides a firm foundation for a life dedicated to the betterment of veterinary medicine. Intern and resident graduates often become leaders in their chosen fields and are known for making groundbreaking discoveries. They are recognized as published authors in medical journals and textbooks; they share their expertise worldwide as renowned speakers, and continually work to help improve their peers', as well as their own, clinical acumen - a pursuit among the noblest of the veterinary profession.

community outreach and the usdan institute for animal health educationfounded on the mission to preserve and strengthen the human-animal bond, the amc's compassionate programs and community funds provide free or subsidized care to pets of families suffering financial hardship. The programs also support working guide dogs, animal rescue groups, and retired police and military canines. We remain committed to serving those most in need in our community and will continue to ensure that new funds are created as new needs arise. See schedule o for continuation401k-9 fund - established in 2015:amc's 401k-9 fund is available to all retired new york police department and military canines, in an effort to help to continue our care of these brave animals in their well-deserved retirement. Amc to the rescue - established in 2013:amc to the rescue was established to provide subsidized specialty care to animals currently cared for by rescue groups, whose health has become an obstacle to their adoption. Many of those treated are able to find their 'forever home' due to the care received at amc. In 2017, this fund treated 59 animals offering nearly $150,000 in care. Buddy fund - established in 2006:for many, the cost of cancer treatment can be prohibitively expensive. This fund works to alleviate financial burden by providing free or subsidized care to those in need, allowing owners to provide the most advanced cancer care, while keeping beloved pets with their families throughout their therapy. Frank v. D. Lloyd fund for guide dogs - established in 1960:this fund provides free wellness and preventive veterinary care for the working guide dogs of our visually impaired clients, regardless of financial need. Without proper medical attention, even a minor injury or illness can end the career of a service animal, along with the extraordinary partnership it shares with its owner. In 2017, this fund treated 197 animals offering over $680,000 in care. Honey bunny and rou german shepherd fund - established in 2013:the honey bunny and rou german shepherd fund provides specialty veterinary care to rabbits and german shepherd dogs of clients in need. Kiki white umbrella cockatoo avian fund - established in 2014:this program helps to subsidize the cost of specialty veterinary care for all birds owned by families with limited financial means. Monty and minny fund - established in 2010:this fund - named after two standard poodles treated at amc - was created to help provide rehabilitation services for pets whose owners can't afford such care. In cases of surgery, arthritis, obesity or neurological issues, non-invasive therapies such as underwater treadmills, therapeutic laser, spinal manipulation, deep-tissue ultrasound, acupuncture or a specially designed fitness program, can be crucial to recovery. Patient assistance fund (paf) - established in 1997:the patient assistance fund helps amc care for the pets of those who cannot afford the full cost of treatment, by providing free or subsidized emergency veterinary services. In 2017, this fund treated 96 animals offering over $327,000 in care. Seniors' animal veterinary effort (save) - established in 1975 :the save program provides free or subsidized general and emergency veterinary services for the pets of low-income seniors, who are often their only companion. In 2017, this fund treated 167 animals offering over $278,000 in care. Pet loss support group:because we know that the death of a beloved pet can cause sadness, anger and sometimes guilt, amc created the pet loss support group - a comforting place to share experiences and feelings in a supportive and compassionate environment with the assistance of a licensed social worker. These meetings are free and open to the public. In 2017, we launched the usdan institute for animal health education to serve as the leading provider of pet health information. We aim to inform and empower pet owners and to educate the public. With our staff of over 100 doctors and the knowledge gained from more than 100 years of experience, we are uniquely positioned to deliver the best and most up-to-date information for all your pet health needs. The usdan institute shares pet health information through in-person events, social media, website content, and more. Since launching in september 2017 we've hosted 7 in-person events, created 47 pieces of educational content, added over 400 people to our e-mail list and broadcast 7 episodes of 'ask the vet' on sirius stars 109.

research - the caspary research institute the caspary research institute was established to study naturally occurring disease in companion animals. Its research has focused on improving clinical diagnosis of patient symptoms, upgrading and developing newer, more accurate, and safer diagnostic tests, and identifying risk factors and prognostic indicators of disease that assist pet owners understanding, and therapies that benefit patient outcomes. See schedule o for continuationamc promotes an evidence-based approach for clinical research. We collaborate and partner with biomedical centers and allied scientists in projects that mutually promote advances in animal and human health, often with the one health initiative. Our goals are to develop new insights in disease detection, effective management, improved quality of life and longevity, and disease prevention. This contributes to expanding interdisciplinary collaborations and communications in health care applicable to human medicine, veterinary care, and the environment. Amc has won competitive grant awards to support such studies from the morris animal foundation, the winn feline foundation, the canine health foundation of the american kennel club, among others. Additional funding has been obtained from sponsorships, including idexx, aratana therapeutics, merial one health, and 2 million dogs foundation. Starting in 2013, amc joined, and remains at the forefront of, the one health initiative. This concept is a worldwide strategy for expanding interdisciplinary collaborations and communications in all aspects of health care for human medicine, veterinary care and the environment. The effort is designed to foster advanced health care by accelerating biomedical research discoveries, enhancing public health efficacy, expanding the scientific knowledge base, and improving medical education and clinical care for all species. In keeping with this commitment, the amc hosted its inaugural one health conference in 2015. In november 2017, we continued our efforts to support one health with amc's third annual one health conference, connecting human and veterinary medicine, a comparative approach to cardiology. Speakers included:-keynote address with dr. Richard goldstein, "companion animals: a naturally occurring model for human disease" -hyperthyroidism with dr. Mark peterson, animal endocrine clinic, and dr. Susana ebner, columbia university medical center -hypothyroidism with dr. Dennis slade, amc, and dr. James hurley, weill cornell medical college -diabetes mellitus type ii with dr. Beth appleman, amc, and dr. Felicia mendelsohn curanaj, new york-presbyterian/weill cornell medical center -acromegaly with dr. Carly bloom, amc, and dr. Georgiana dobri, weill cornell medical college -hyperaldosteronism with dr. Doug palma, amc, and dr. Mark pecker, weill cornell medical college -thyroid cancer with dr. Nicole leibman, amc, and dr. Aviram mizrachi, memorial sloan kettering cancer center -closing remarks by dr. Julianne imperato-mcginley, weill cornell medical college

Community Stories

5 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 1

The doctors are nice, techs and the meet and greet as well. However, client service not so nice they are all about the $$$!

This is suppose to be a non-profit organization that profit from the disabled, low income and no income! I visited them on April 8, 2022 because there are no avian vets in Brooklyn and endured a $324 debt to look at a bird and still didn't know if it was an egg or hernia or both. I had to return on Tuesday April 12,2022 to see avian doctor received another bill for $386. I explained my income situation referred me to funding. In order to be funded I need to satisfy a $1,000 debt. They are not too sure what's wrong with the cockatiel received $4,025 estimate bill not a final bill. Anything over $4,000 I would be responsible for it. So if the final bill is $5,000 or more I am responsible for it as well!

Their alledged pledge: "We strive to provide excellent client service and patient care in all cases." and "AMC has established financial assistance programs, to help eligible pet owners who cannot afford veterinary care. Based on financial need, reduced payment or free care may be available."

Moving forward: Their employees get a 75% discount and sign on bonuses, and 1 year free rent if live in another state, paid tuition and so on and they expect those with no income or low income to pay for it and borrow money from wells fargo, creditcare or credit cards not being able to pay it back.

As I stated to them "if my rescue bird passes away is because of their policies that don't apply to everyone and they don't care!"

The negative reviews are real and I will post pictures, you can find on Google and Yelp..some from actual email response, their funding, bill and picture of Judy the cockatiel to verify my review!

Client Served

Rating: 1

We are writing to get on record our profound disappointment with the service and experience at AMC with the last 12 days our our beloved Pet's life. She had a brain tumor.
To say we were unhappy with not only our treatment personally, by the majority of the staff, is a gross understatement. We, on our very last day, wrote
desperately to Dr.XXX and others, who encouraged this communication, to no avail, although it was clearly an emergency. We were never able to speak directly
to anyone who knew anything about our Dog's treatment, and once we finally were able to reach a receptionist, we were assured 2x we would have neurology
contacted and we would certainly get a call back from someone. No one responded. Regardless of a life or death situation.
To give you more color, on her last day, she was released from the hospital with the suggestion she had done 'wonderfully overnight', after focal facial seizures,
and we took her home, with her medication doubled - anticipating even more grogginess. Within an hour, she had collapsed on the floor and we were unable to wake her. We called and called AMC, to no response. Finally, we had our superintendent carry her to a car and brought her back to the hospital. An incredible, wonderful ER doctor named Dr.XXX revived her somehow, and let us know that this 'cranial episode' was not unusual, could happen at any time again, that she could pass, and that in fact this had happened just the previous night (when we were never informed - instead, we told she 'did wonderfully overnight' and she should come home).
What kind of treatment is this? We spent thousands of dollars and more importantly, invested enormous trust in AMC doctors. We were given hope that all our girl needed was a couple of weeks to get used to the medication and she may have 3-6 or more months of life, to run on a beach, and live fairly normally. This was not only impossible, but unfair and to think we, as non vets, could manage this kind of care, was impossible and frankly, cruel.
A brain tumor is very serious. We understand this. But back and forth to AMC multiple times was confusing and impossible for our pup, too. And, wrong. It would have been kinder to admit that you could not get ahead of her serious symptoms, rather than sending a very very sick dog home, only to get her back with heartbroken parents, within a 24-36 hour time frame, over a 12 day period. It has been gut wrenching.
This is inconceivable to us. We can't get our beautiful girl back. But, we can let others know that AMC, your organization and concern for the pet parents, is terrible. With the exception of Dr. X and her kindness, along with Dr. X, all of you ignored us, and the specifics of our pet's case. And, it is a profound disgrace.

Professional with expertise in this field

Rating: 5

Two years ago I rescued a kitten who was hit by a car and had been left in a paper bag for over a day. She had 12 pins put into her hip at AMC (thanks to a special grant from AMC) and is now an active and happy kitty. AMC staff were so sweet and loving, I was so impressed and thankful for their care. The last appointment we had several of the staff came out to say goodbye to the kitty (Tuxie).


Client Served

Rating: 1

My cat Amanda died last year from injuries sustained during an ultrasound at Animal Medical Center. They have sent me a request for a donation every 6 weeks since then. I cry for hours each time I receive these requests. My husband has called them each time we've received one of these requests and explained that we will never donate to them, that their direct mailings are traumatizing our family.
Each time their Customer Service Representative at their Development Department claims they will remove my information from their mailing list. Then we receive another solicitation in 6 weeks. This has gone on for more than a year. It seems it is corporate policy at Animal Medical Center to assure people they will take them off their mailing list, and then leave them on it. Even when the incompetence and carelessness of their staff has led to the death of a loved one.
Shame on Animal Medical Center the animal hospital for harming my Amanda. Shame on Animal Medical Center the charity for causing my family a huge amount of pain in addition, over and over again. What kind of a charity is so callous?


Client Served

Rating: 5

The AMC performed surgery to remove a liver mass from my 13 1/2 year-old shih tzu. I was terrified to have her undergo this operation BUT she emerged with a clean bill of health and I emerged with a profound sense of gratefulness to the AMC. From the beginning, and throughout the ordeal, staff was kind, understanding, empathic and HIGHLY competent. In fact, because my beloved doggie had some other health issues, I have completely switched her medical care to the AMC; I am that confident in the talent of their veterinarians.

Yes, they are very expensive, and I was surprised to learn they are a nonprofit because of how expensive they are. And I am not at all knowledgable enough to make any kind of statement about how they manage their money. I am speaking ONLY from the point of view of a client who loves her dog and who now also treasures the AMC

Review from CharityNavigator