Read the reviews from the former employees who have worked within this facility (Indeed.com). The individuals that work within the building commit questionable behavior as well as residents on the residential and transitional side. Mother's allow their children to run the halls all hours of the night and they hit their children in their heads, ask them if they're crazy and call them out their names with curse words. If you discipline your child by correcting their behavior and rewarding good behavior, this is not the place for you. Intelligent individuals need not move here or receive services here, intelligence is taken as arrogance. The staff members are friends with the residents and when they can't play with your mind using mind games they don't like you. They accuse people who don't do drugs of doing drugs, yet they blatantly allow transexual prostitution and regular prostitution walk ramped through the building on drugs and very belligerent in front of children. When you make a complaint they will antagonize you and likely throw away your complaint (illegal), a grievance filed on racism MUST be addressed and it never was addressed. Several times I stated I was being targeted by my race as a minority and lied on to the point I was evicted for something that was never witnessed or recorded. A staff member of the facility with a small accumulated amount of time spent working as an advocate, S. A. promoted, for telling a judge she saw someone remove their hand from an item, lying in a federal court. When she was witnessed several times on tape speaking to the individual admitting she never saw anything and she made an assumption! This lie has turmoiled my entire life. Stay away from this place at all cost! You cannot have guests in your home, children count as 1 guest and you may ONLY have 1 guest, the mother is 1 and the child is 1. Good luck, otherwise. They say the reason is because of COVID, yet the building has placed a DCF office, pediatric care center, childcare center and a police sub station within the building. This is not a safe place, you are in danger of the very people who are supposed to protect you. They do not talk or act professionally with parents, they spread the lies they hear and they tell the same lies to anyone you may get involved with in the future. This place is an abomination and in desperate need of some new staffing or management. Clearly, they understand why you have problems, they blatantly do not care. They have favorites and these residents are majority on crack and I would question if the staff can pass a drug screen due to social activities and relationships with questionable residents.
Review from Guidestar
I love this place. Me and my family and our volunteers go to shelter every few weeks and have adult game and family night. The staff is so polite and the residents are the best. We received volunteer of the month. This a great place to come and spend time.
The staff went above and beyond allowing us to host a meeting for the men who stay there. They would make sure the library was set up for us and remind the guys who did want to go (but might have forgotten) that we were on site. The administration also supported us by finding new places to meet when the library had to be used for Swine Flu isolation. All-in-all, a great place, and the only place to offer comprehensive help to homeless men.
I commend the Sulzbacher Center for finding ways to keep their many different services and departments in operation, especially in the current economic climate. They offer everything needed to help get people back on their feet. I appreciate their creative methods of reaching out to the community to raise funds. Their functions are interesting and personable. The center continues to transform many many lives, and is an important part of Jacksonville's community.
The Sulzbacher Center is a safe haven for those in need. Through the provisions that the center has made, people who are facing or on the verge of homelessness have somewhere that they can temporarily call home until the lulls of life are resolved. I totally am excited to work with and support the Center, and definately recommend it as a resource to anyone who needs shelter.
The Sulzbacher Center for the Homeless is a God-send to the thousands of people who find themselves in difficult financial and personal crises. Without the care of Sulzbacher Center, Jacksonville would have people who have no place to shelter, eat and be safe. The Sulzbacher Center helps men,women and familes find a safe-haven to get their lives in order and start feeling confidence in their future. The programs offered by Sulzbacher Center and other volunteer organizations and churches give support spiritually, mentally and physically. No one is turned away for the meals that are shared. I have served meals and talked with many of the men and famlies and I find them to be hopeful for their future because of the Sulzbacher Center. The staff has a huge heart for those sheltered there and they truely care about getting them back on the road to a productive life.
I am at Sulzbacher every Monday night helping to lead a men's group/Bible study. Needless to say the men there do not want to be living at a homeless center but they will tell you that it sure beats sleeping on the streets and going hungry. They get a place to stay, three meals a day and a helping hand to get be back on their feet. I have been involved with several of the men over the past year and I have seen a number them make the transiton out to a job and better living conditions. The ones that are still there are working on putting their lives back together, finding a job and starting over. I am thankful Sulzbacher is there to provide a safe harbor.
As a retired person I have chosen the I.M. Sulzbacher Center for the Homeless as my first choice among non-profits to support. I receive email updates from the Suzbacher Center letting me know of needed items, such as clothing, toiletries, etc. and my friends and I collect and deliver those items. I have served meals there and also helped with painting and sprucing up. I am very impressed with the overall atmosphere of the place. There is so much need and yet I always notice how the staff shows kindness, professionalism, respect, and and occasionally bring order into some very difficult situations. The Sulzbacher center feels safe to me. I never feel nervous about volunteering there. The food is good! No hungry person is turned away. Another thing I have noticed is that they know how to make use of whatever resources they have. There is no waste that I have been able to see. They really stretch the dollars there. I wish they had more funding and room to expand. The need is so great! I am thankful for The Sulzbacher Center.
We have been doing volunteer work for the Sulzbacher Center for nearly 3 years. The caring atmosphere encourages us to do all that we can to help those less fortunate. Our weekly pickup of Second Harvest food from participating Pizza Huts supplements meals provided by the center. By assisting with fund raising we feel that we are raising an awareness of how valuable their services are to our homeless community. To see the employees at the Sulzbacher Center interacting with the residents, stopping to say a kind word or just sharing a smile is truly heartwarming. I have never seen an employee too busy to stop and chat with a resident or address their needs. Our reward is just seeing the sparkle in the eye of an adult or child when we decorate a Christmas tree for them to enjoy. The Sulzbacher Center needs the support of our community so that no homeless family has to be turned away. The services they provide are unmatched by any other facility in the area!!
The work that the Sulzbacher Center provides for the Jacksonville homeless is truly amazing. Through their compassionate outreach to the less fortunate in our area many are helped. The joint efforts of the Sulzbacher team is truly inspirational.
About 2 years ago, I started looking for a place to volunteer, when I came across the Sulzbacher Center, and am I glad I did. I've been volunteering there now for over a year and a half, and the changes it has made in my life are huge. The Sulzbacher Center is a place that truly cares about its clients and the homeless community. Through their active case management and top notch facility, they are able to have a real and positive effect on the homeless condition. I have a great time and feel like I'm making a difference, no matter if I'm helping to prepare a meal to serve, painting the buildings, or lending advice.
Through my employment with another non-profit agency in Jacksonville, I worked closely with the Sulzbacher Center. They do an excellent job providing the needed services for the homeless, especially as the economy worsens and more people are in need of their services. The health care clinic is a phenomenal service. It is also really wonderful that Sulzbacher makes an effort to reach out to other non-profits to collaborate in order to better provide for the needs of their residents. They have also done an excellent job assessing the primary needs of residents, and as budgets shrink ensure that the most necessary services stay (like the health care clinics and free meals for the city's homeless). I think there has also been an increase in Sulzbacher's identity within the Jacksonville community, which is very beneficial for fundraising. It is great that they have started to let people know how hard they work and all of the services that they provide. Of course, in the field of the non-profits, there is always more to do. It would be great if Sulzbacher could one day provide daycare for its residents. But, these things need money, and that is so scarce these days. I salute them for the hard work that they do!