I lost my family during the pandemic. I have a back injury that makes it hard to work. I'm living at a disgusting homeless shelter. I feel like dying. I'm a children's book author specializing in education and entertainment for children and teens dealing with autism. I'm fighting so hard to stay alive, all alone. Thanks for donations at PayPal.me/ChrissyTeigenTeaches.
Great bunch of people working with minimal resources, they are doing their best in difficult times. There is no magic wand for fixing every situation that surfaces, and callers must often be willing to compromise, to bend, be willing to accept solutions other than one they are fixated on.
Phone volunteers at Crisis Services--. I want to know why they will not help me and why they will not respond to my letters after they told me to write them. They are funded by many agencies including the Erie County Social Service Mental Health Dept. who also will not responWhen I contacted Crisis Services, the phone volunteers, hang up on me, speak to me rudely, refuse to help me in any capacity including homelessness, suicide prevention, domestic violence. To continue, I am told repeatedly they will not help me in any capacity. When I have called regarding a couple people I knew that were suicidal, they refused to help in any way. I had to contact 911 for help. When I have tried to contact a supervisor, I have been told by the phone volunteers that they will not transfer the call and they would hang up. When I have written a letter with detail information on it,---dates, names of phone workers, and time of hang ups----written to director of Crisis Services and supervisors---never received a letter back. Two letters were written with no response. Then I am being told that I am harassing them when I am being told to write them. I am seeking counseling for DV and a letter back responding to my questions and to the incidences involving dates, times, and names of the phone volunteers who have repeatedly hung up on me. I would not donate to this agency due to their unprofessionalism, rudeness, and breech of confidentiality when they contact other agencies and blackball my name to them when I am still on the phone with Crisis Services other times.