Siouxland Community Blood Bank

Programs: Donor services department - the donor services department at siouxland community blood bank is responsible for all processes related to blood collection services for volunteer blood donors. For volunteer blood donors, these processes includes the completion of a travel and medical history questionnaire to ensure donor/patient suitability for blood donation, phlebotomy services for blood collection, and significant customer service functions to assure positive donor and patient experiences. The donor services department collects blood in donor center environments and mobile blood drives with the majority of blood collected occurring in mobile settings located at businesses, schools, churches, and community locations through the partnership of volunteer sponsors groups.

hospital services department - the hospital services department at siouxland community blood bank houses three specific departments responsible for blood testing, blood component manufacturing, and blood transportation and storage. Those departments are laboratory, component manufacturing & distribution. The laboratory department ensures the safety and quality of all blood and blood products collected by the organization by performing specific laboratory testing functions. In fact, fourteen different tests are performed on each unit of donated blood including specific tests for hepatitis and hiv. In addition to ensuring the safety of the volunteer donated blood, this area also performs other testing such as antigen typing, antibody identification and cross-matching at the request of hospital customers. The component manufacturing department is responsible for manufacturing blood products from donated blood that is used for patient transfusion purposes. Components are manufactured by separating the donated blood into specific products. These products mainly include red blood cells, platelets, and plasma. Since one blood donation can help up to three different patients in need, this department's role is ensuring these component products are available to customers after they have been successfully tested. The distribution department is responsible for the storage, delivery and transportation of all blood and blood components to customers. This area of the organization also serves as the point of contact for most of siouxland community blood bank's hospital customers.

recruitment department - the ultimate goal of this department is to recruit volunteer blood donors to ensure a stable and adequate blood supply. More than 75% of the donors recruited by siouxland community blood bank will give blood at a mobile blood drive with the remaining 25% recruited to donate in a donor center. Mobile blood drive recruitment focuses on securing volunteer sponsor groups to host blood drives while also guiding and training them in blood donor recruitment efforts.