This I a very hostel work place. The management at the donation pickup department are very lazy and blame the works for all the problems.
Review from CharityNavigator
I have a family member who is employed by Community Services for the Blind in Seattle; the work environment is extremely hostile. This is the first time I’ve witnessed such an environment, the management (including the CEO) proceed in such a way that is just barely within the legal limit of treatment. On any given day the solicitors are yelled at, threatened; even given strictly limited bathroom breaks. Much more goes on, but if I am more specific there will be a backlash against my family member. Donating to this organization is a double edged sword. On one side, you are supporting some excellent services they provide to the blind/partially sighted (although many of their services have recently been cut), but on the other side you are supporting a horribly managed nonprofit business. Another example I will give to the mismanagement or waste of funding by this non profit organization is the fact that the main supervisors of the solicitors (who are married) are paid hourly. They are paid for a full time schedule, even though they or one of them leave early almost every day, and call in sick at least one time per week, they are still paid because the time cards/sheets are turned into payroll with a dishonest account for time missed. If this nonprofit business was better managed, I am certain it would be a business that greatly deserves all donations the honorable donors chose to give, but at the moment, I am not sure it is the best place to invest your kindness.