I can't say enough good things about the tremendously caring and hard working staff that I've encountered at The Shade Tree Shelter. It is a big, busy place and despite the constant demands from many directions, that I've personally witnessed for staffers Maggie Mendez, Cara Golbourne, Carl in Security, and Brandi Lopez, they all manage to keep smiling and not only handle it well, but are genuinely caring and supportive of their clients.