Services for the UnderServed (SUS)

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Mission: To provide services and supports for individuals with special needs to live with dignity in the community, direct their own lives, and attain personal fulfillment.

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3 ngoverify

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Rating: 1

05/19/2016

SUS = SCAM
Services for the Underserved-NYC
Accepted thousands of dollars in grants meant to help the Veteran community of NY, yet they turn veterans away that seeking assistance–just to avoid the work-load. The untrained staff openly lies to vets in-need, by fabricating a variety of excuses as to why they do not qualify for assistance.

Verified military personnel-registered with the Unified Court System's: Veterans Treatment Court have reported the following SUS violations:

1. Veteran told:
They do not qualify for assistance because they ARE NOT in drug treatment.

2. Veteran told:
They do not qualify for assistance because they ARE in drug treatment.

3. Veteran told:
They do not qualify for assistance because they DO NOT have an honorable discharge.

4. Veteran told:
They do not qualify for assistance because they HAVE an honorable discharge.

5. Veteran told:
They do not qualify for assistance because they DO NOT have children.

6. Veteran told:
They do not qualify because they HAVE children.

7. Veteran Complaint:
Phone Calls / Emails / Voicemails / Text Messages = NOT RETURNED.

8. Veteran Complaint:
SUS staff consistently change job title/position to avoid responsibility.

9. Veteran Complaint:
SUS management lies on behalf of staff, claiming individual in-question is unavailable.

PRIMARY SUS COMPLAINT LOCATION:
39 Broadway, 11th Floor, New York, NY 10006

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