A few years back we donated kitchen cabinets to Second Chance when we updated our kitchen. So when we replaced our pedestal sinks with a vanity in our new home, we knew who to call! Since we downsized when we moved we also had some furniture that needed to find a new home, so I called Second Chance. Arranging a pick up date was easy. Luis and his team pulled right up to the barn and they got to work. They worked quickly. Their professional, upbeat attitudes were a great way to start off the week. I have tried to get other organizations to come pick up donations, and they didn’t show up or I had to cancel because of the weather. I am so glad Luis and his team came here today, and I’m looking forward to working with second Chance again soon!
We have been so impressed with the professionalism, responsiveness, patience, and thoroughness of the team at Second Chance. We coordinated with them over several months to donate everything that could be reused at a house out of state we were knocking down. They made the whole thing very easy. They gave really comprehensive answers to our questions. They were very patient when we ran into a bunch of unexpected delays that pushed our house's "deconstruction" out by multiple months. They were ready to hit the ground running once we were ready and we felt confident that everything would go well even though we couldn't be onsite when the time came to work on our house. We couldn't recommend Second Chance highly enough.
Second Chance in Baltimore, MD is a fantastic community organization. From my initial email requesting to donate my Mom’s dining room set through the pickup, this organization is well organized and customer focused. Angela and her team were very professional. The moving team was very courteous and professional - better than some moving companies. I appreciated that they treated the furniture with care and wrapped it so it would not scratch. I would not hesitate to donate to this wonderful organization in the future.
Second Chance is our “go-to” place for replacement hardware for our historic house. We always check out the vintage decor and more while we’re there. It’s fun to check out the quirky conversation pieces, too! We are always pleased with the helpful and courteous staff, amazing inventory and the one-of-a-kind treasures!
Second Chance picked up bedroom and living room furniture we were replacing. From the first call to the scheduling team to the actual retrieval at my home, the Second Chance team was professional, prompt and courteous. Very smooth from start to finish.
We purchased a house which needed a gut reno. Second Chance was incredibly professional, helpful and fast and got the entire house cleaned out in one week. I am so happy that I was able to help Second Chance with their mission as well as donate all this material
I highly recommend!
Second Chance is an amazing organization that tirelessly works to carry out two important missions - reducing our environmental impact by reclaiming and reusing materials and providing economic and training opportunities to the community. We are donors and supporters of Second Chance and are grateful for their impact. The staff are dedicated, professional, incredible people and make the deconstruction process easy.
We are SO incredibly pleased and happy that we choose to donate our house to Second Chance! They were organized, flexible, quick and responsive. Our neighbors and I were amazed about how much of the house they were able to reclaim. There was very little left when they were done and it made me so happy to know that not only did that redirect supplies and materials to be reused instead of going to a landfill but that the process trained others.
I am so happy I donated my furniture to Second Chance. They are extremely well organized and they made the process so easy. I will certainly donate to them again and recommend them to everyone
Second Chance makes donating furniture so easy. We donated all of our old bedroom furniture. The crew showed up right on time and did a great job moving lots of big, bulky pieces. They were very professional, neat and quick. I highly recommend Second Chance!
Second Chance has saved my sanity! With all the Covid challenges, it's nice to shop at a place that has all employees mask and social distance. Always friendly, always helpful. I took on a couple of DIY's and they had what I needed - kitchen cabinets that I could afford look better than anything from the big box stores and kitchen retailers (some have closed!). I just bought some patio furniture - hoping I can have some neighbors over in the Summer!
Thank you Second Chance for what you do, there are lots of people looking for work; I'm glad you hire people who can't find jobs!
We would highly recommend Second Chance if you are remodeling or demolishing your existing home to build a new home. They worked seamlessly with our builder and performed the deconstruction job on time. Second Chance's employees were all professional and did an outstanding job. We are grateful that we were able to donate so much material from our existing home to others in need. Bill and Kim Chipman, Rehoboth Beach Delaware.
As a custom home builder, Castlewood Consulting has referred clients to Second Chance for over ten years. Many of our projects involve the complete or partial demolition of area homes. Second Chance partners with us to deconstruct these homes, save the reusable materials, and make them available to those in need. They also provide important job training and workforce development in the Baltimore area. Indeed, Second Chance provides our clients with a wonderful way to give back to the community during the homebuilding process. We are so proud to partner with this great organization. They give building materials, the environment and – most importantly – deserving people, a second chance in life.
Todd and Andrea Wood, Owners, Castlewood Consulting
As a non profit that assist with job placement for people that have challenges finding work is a challenge within itself. I admire the determination it takes to train and counsel the men and women that have faced so many obstacles that they are totally defeated and deflated. To commit to the tasks of training and mentoring should always be recognized and commended... Job well done Second Chance... Keep up the good work!!!
We’re remodeling our kitchen, laundry room and half bath. Someone recommended donating our cabinets to Second Chances. I spoke to Lisa. She’s so WONDERFUL. We talked in detail about the items to be donated and she helped get us an appraiser and she set up the pick up. Everything went smoothly even though the weather was horrible. The people that came were all respectful, polite and professional. They were careful with all of the items. I love what Second Chances stands for. They not only help people get jobs and train for new skills but they also help decrease waste in landfills. Thank you for all that you do.
From the moment we walked through the double red doors to the checkout of our furniture purchase my wife and I were impressed with the overall positive experience we had at Second Chance. We were greeted by a very professional and courteous salesperson shortly after entering the store. Since this was our first visit we decided to walk around the entire store before circling back to the furniture area. We had no idea how big the store was and how large a selection there is of household items to choose from. Besides seeing all of the materials that otherwise may have gone to waste, we also shared a rewarding feeling knowing that we helped Second Chance in their mission to provide opportunities to those less fortunate and struggling to find employment. We were excited to tell our family and friends about our Second Chance experience and certainly plan to be returning customers !
Have been shopping at Second Chance since 2009 and have purchased many items I could not have found anywhere else. It makes home improvements almost fun and there is always something new to use in creative ways.
It also feels good to support a social enterprise that is really making a difference in peoples lives and helping to keep reusable items out of the landfill. It's obvious that there is a culture of gratitude with the associates and sales people who will go to great efforts to help you find what you think you need.
I recommend Second Chance to anyone that likes a different shopping experience and exploring new ways to utilize old stuff.
I’ve donated, shopped, and volunteered here. Each time, it has been my fortunate privilege to do so. When shopping, I’m quickly and kindly greeted and asked if I need help. When volunteering and donating, I’m met with a heartfelt thank you.
Cannot count the amount of unique and amazing items I’ve procured from this haven of goodies! From a limited edition, framed map to a double oven....my house and garden are FILLED with Second Chance finds!!
Second Chance is an amazing treasure trove of furniture, lighting and so many other eclectic, one of a kind pieces for the home. We make a trip down at least once a month, we love to browse every single aisle. We have purchased so many things for our home from there. We love that we can find unique items that make our home stand out. We turned a barn door into an herb garden, shutters into a garden table, and refinished dining room chairs that are absolutely gorgeous. The prices are so reasonable and the staff is so helpful. One of our favorite places to visit.
Just left Second Chance with things to help me renovate my rowhouse. great value and selection of bathroom fixtures and a vanity. Didn't plan to pick up tile but the selection was different than what I saw about 2 weeks ago. Clearly new materials every day to choose from and really good prices compared to retailers. I feel good about keeping stuff out of the dump! Met a couple of great employees (kept our distance) and learned more about where everything comes from. Donations (everybody is cleaning out their houses) and Deconstruction (employees learn skills on how to to take apart a house). What they learn are skills they can take to any contractor job. Second Chance promotes their employees; what's better than that!
1. Incredibly wide selection of anything you need for the home. This is our first stop when we have a project or are looking for something unique to freshen up a room. My wife refers to our trips to Second Chance as "treasure hunts".
2. The staff is generally very helpful and attentive. Anytime we've had a question the salesperson couldn't answer they were able to quickly find someone who could.
3. Their mission is one that benefits the environment and people.
4. This may sound strange given some of the other feedback I've read, but "pricing". I don't think some people realize that the pricing is tiered. In other words, the longer the item remains unsold, the lower the price goes. Also, don't be afraid to try to negotiate on pricing. We've found that there is usually some wiggle room.
1. The bathrooms are a bit..."rustic".
2. The store is not climate controlled. I was going to give a 4 star review for this reason alone, but if you make sure to dress with a mindset that it's the same temperature in the store as it is outside, you should be fine.
We love coming here! We never know what we're going to find, but it's always something great.
Second Chance is one of my favorite community partners! I have sent countless students to volunteer with Second Chance over the last few years because I know they will always experience a meaningful day of service. The team at Second Chance takes the time to share the true meaning of what Second Chance is all about and their impact on our community. My students come away from volunteering from Second Chance with new skills (they love pulling nails from the wood!) and a greater appreciation and insight for those who have previously been incarcerated. Thank you to Second Chance for making my life as a volunteer coordinator so easy! See you soon!
Our group had a great experience volunteering for Second Chance. The people we worked with were personable and professional, and we were able to understand how our contribution helped their overall mission. Equally important, we got to meet and learn from great people.
As a customer, I have shopped here for my home multiple times. That experience alone is worth bragging about. However, as an employee of TEKsystems, I had the opportunity to volunteer here for a day and see what type of hard work goes into their daily routine. The employees were awesome, helpful, and very willing to help us with all of our questions. In learning about this nonprofit, I learned how all of the employees hired are people being given a second chance at their life and how impactful this place was for these men and women. Very empowering. I would definitely be willing to go back and volunteer more of my time.
Second Chance has not only been working to provide housing and other living essentials but to also give opportunities to honest people coming from a harsh background. The testimonials given to us by some of their employees pulled at our heartstrings and made us appreciate just what sort of assistance Second Chance gives. It's so hard to come from where they have been and this is the perfect first step to getting on the right path.
We were there with TEK Systems for #TEKgivesback and it was only a few hours of pulling nails and cleaning refurbished products but we were able to make connections that would have never been possible if Second Chance weren't there for them. Their fundamental desire to help give people experience and trade skills is the reason so many have made it back to a stable life.
As one volunteer said, Second Chance isn't here to just give these products another chance at life but to give people a second chance too.
1 Peter 1:3-5
I love Second Chance! I was first a customer, then a donor and then a volunteer. And now I am a repeat customer, donor and volunteer. Second Chance is a great place to come and feel good about the world. Retrain, Reclaim, Renew... that is what it is all about!
I have recently volunteered with my company at Second Chance and it was amazing! To have a place that gives those who need a second chance a SECOND CHANCE! The management team is very passionate about their organization and it passes through their staff as well. I had a great time working along side the many men and woman who work there. Kareem, Brian, and mareice were great! They made sure we had everything we needed and made sure we met back with our teams at the correct times. This organization is absolutely beautiful from its mission to the wonderful things they sell! And they sell everything! My new place to shop and volunteer!
This is a great organization! They are helping people in need and helping the environment, while improving the appearance of Baltimore. I loved my volunteer experience there and will definitely return! The leadership is great and their employees are wonderful, hard-working folks just trying to get ahead!
Great cause, even better people... Love working with them and would most definitely recommend them to anyone.
Very well run and organized. Everyone that we interacted with was dedicated and seemed to really enjoy their jobs and the work that they were doing.
Absolutely Love Second Chance! They have an incredible mission and an incredible staff. I have loved all our work with them and thoroughly enjoy their initiative in leaning new things and trying new things.
Anyone who ever needs a testimonial regarding this organization just call away and ill go and on about how great they are!
Cheers to Second Chance!
I was blown away with the decor when walking into the building. Building parts and Marquee signs dressed the area, some of which brought me back to some of the old buildings and museums I had visited.
But I was there to do a job, my group volunteered to assist with simple tasks for the day, and left with a better feeling from a Second Chance. The professionalism in the building, coupled with the stress on safety and their cordial attitude helped us to get the job done for the day.
My favorite part was spending time with those employed, learning some of the tricks of the trade and seeing everything through their eyes. From a hammer and nails to a broom, I could hear the "Whistle while you work attitude everyone walked around with.
After my day of work, I walked out proud of the team we had become for the day and proud of earning the callouses I had made.
This place is a DIY dream and Top Notch!
I just recently had the opportunity to volunteer at Second Chance with my coworkers and colleagues. I was so touched to hear the stories of so many of the employees that were offered a chance to start over irrespective of their backgrounds. I was touched to be able to share a day with a few of the employees working on the floor that day. In particular, I spent the most time with Karim and Bryan. They made us feel like we were truly a part of their team. They anticipated what we may have needed to complete the tasks assigned to us and frequently checked in to make sure that we were alright. They made our experience fun with light humor and by simply being themselves. I was honored to work alongside these individuals as they were so humble and hard-working. It was a pleasure to spend the day with them and I'm so excited that this non-profit organization pours so much into the lives of people who want create a better lives for themselves. It's absolutely amazing the amount of support this organization provides to the people who join their team, and to the community as a whole.
This organization is doing great I was proud to volunteer and contribute to a great organization.
I have been working wit Second Chance for the better part of four years- both as student volunteer and now as a professional in Baltimore. This organization is the best of the best and truly showcase what it means to build a "better Baltimore." Every volunteer that comes to the organization is taken with the charm and treasures of the warehouse but also the heart wrenching and inspiring stories of those who work at Second Chance. After a morning of volunteering, there is nothing better than roaming the showroom floor looking for a great deal!
I have volunteered a few times with Second Chance this past year, as well as being an avid shopper . The folks that work here are phenomenal, caring, and passionate about what they do. Their mission can be seen in how they operate daily, and I hope more people will stop by!
So yesterday I finally made it into this store! Every employee I encountered friendly, professional and helpful (so not what happens at big box stores)! And trust me, I had lots of questions! The store was incredibly organized! And the treasures I discovered! I can't wait to go back, just to explore! Btw, I did find the medicine cabinet I came for. And it was so much better than I'd hoped to find (real wood and half off, oh my!) I love this place!
Second Chance was a pleasure to deal with. We are building a house long distance and used them to recycle the material in the old house that was to be demolished. They handled everything! After meeting the team and being impressed with their professionalism and care, we didn't even have to show up. They did the job in a timely manner and left the site secured. They made doing a good deed painless and pleasant. We highly recommend them.
Second Chance is very easy to work with and the team there is fantastic!
Cari and her team are extremely helpful and professional! We have a great partnership with them, as we are a charity as well. When we are not able to accept donations, it helps knowing that I can refer the donors to Cari who will work swiftly to accommodate them! Second Chance also accepts our donations when they are not sold, which also creates a great feeling knowing that the items are going somewhere else for an amazing cause!
We had such a great experience with Second Chance who came in before our demo team to reuse, resell and properly dispose of more than 60% of a house we were tearing down. They were so helpful and responsive and amazing communicators. They were conservative and realistic with their estimate of how much of our structure they could use/reuse - and then we were so pleased when they were able to take even more. From start to finish, such a smooth, well-run organization. Highly recommend them!
We had Second Chance perform a deconstruction of our house and they did a fantastic job. The crew members were polite and courteous, they kept the job site very neat and clean, and started and finished the job on schedule. Great job!
I’ve been to Second Chance many times and LOVE it. Great prices on some nice pieces. Never know what you’ll find there. And I love they’re giving both people and things a second chance.
Second Chance is an amazing Baltimore treasure! I could spend hours wandering their huge array of materials. It's also a great place to volunteer!
I love Second Chance! I really enjoy this place as a new home owner. There is always something there for my home :)
Second Chance is a do-it-yourselfer's wonderland. I am on a limited budget and love going there not only to get fantastic quality for extraordinary prices but I get to see a world of priceless furniture, accessories and items that I would never see in regular retail outlets. I find myself wandering about just dreaming of where some of the products may have originated. Did they come from castles, mansions, famous people or exotic places. Such a vast array of different and unique produces. YOU HAD ME AT HELLO!!!
We are so lucky to have Second Chance in Baltimore. They provide our citizens with barriers to employment an opportunity to learn job skills, divert tons of useable materials from the landfill and help other non profits also get the way. Their mission...retrain, reclaim and renew should be adopted for our whole city. Love this place!
Second Chance does a wonderful job helping those with barriers to employment learn healthy, marketable vocational skills. In the process, they divert tons of debris from the wastestream and provide a treasure trovew of products to the public in their 200,000+ sq ft retail warehouse. They truly provide a win-win-win for Baltimore and beyond!
From start to finish, Second Chance provided an amazing experience for our group! I worked with KC to plan this event and work out the details for the day - every step of the way she was positive, response and best of all EXCITED! Because of this, for me (as the coordinator) the day was a breeze! For our volunteers, they had such an amazing experience working with all of the Second Chance folks, learning about their experiences and most importantly - putting in some work! We received such high praise from our volunteers about Second Chance. They loved that they got to do some real work and left feeling like what they did made a difference. I would highly recommend Second Chance for a group, ours was about 30 people and we were broken up into smaller groups, which worked well! Thanks, Second Chance, for such an important mission and sharing it with us for an afternoon!
Second Chance is a phenomenal social enterprise, located in the heart of Baltimore yet extending it's influence up and down the East Coast. How many organizations can boast that they provide a second chance for people, for products, and also for the planet? It seems that everything they do, from their massive store to their friendly donations team to their engaging social media, is done with excellence. I can't recommend them highly enough!
2nd Chance did a great job! Although I was not there during the deconstruction, my contractor was very pleased with their performance.
I was wary of using this charity because I had never heard of them and we, being located in Colorado, don't usually contract with a company half way across the U.S. Their performance on the site changed my mind completely. The six man crew they sent was absolutely outstanding, if I could think of higher praise I would give it. They were some of the hardest working, best attitude men I have had the pleasure of working with in 35 years of construction. 100% endorse them and I have shared my story with many in the building community in Colorado.
I love this place and its mission statement. They have an ever changing, huge inventory of furniture, appliances, art, and miscellaneous items (today I saw a small canoe size boat and a hot tub).
Items used for filming movies and tv shows as well as historic pieces find their way there as well as furnishings from demolished homes.
For those who donate you get a tax break and for patrons you're helping support training for their employees, many of whom are getting a second chance in the working world and in life due to previous convictions.
The staff is always ample, working together from fork lift operators to sales people to those assisting on the floor to bring items from the display areas located through out the ware house to the loading dock.
Parking is never an issue and you could spend hours there strolling up and down the aisles created by all the goods!
Prices vary but are fair and there are three prices based on the date. For example if an item isn't sold by the dates listed the price goes down. They have sales and holiday shopping prices too.
If you're looking for great items that you won't find anywhere else, and things with a story and character this is your place.
I would go every weekend if I could. The bathroom isn't the cleanest and it's cold because it's a huge drafty Ware house but other than that no complaints.
As you shop it's best to claim items by getting a salesperson to write up a ticket and have it moved to the loading area. Cash or card accepted.
We are so excited to make our own dining room table with lumber and materials we bought today.
Second Chance is an incredible asset to the Baltimore City community. Its three-fold approach of retraining, reclaiming, and renewing uniquely tackles problems central to the area with its dual mission to recycle furniture and provide job training.
Additionally, the employees that I've interacted with are so invested in the mission and have been really great to work with. Thanks to Second Chance for everything it's doing to better Baltimore City!
They may do a lot in the world of non profits but the customer service is terrible and when contacted about issues you get a pre composed response telling you to what any normal person would if an issue arises and ask for a manger. Having items sold out from under you and waiting 45 minutes for a sales rep is insane.
I just completed a fantastic experience working with Second Chance. After deciding to do a complete tear down on the lot I own in Norther Virginia I contacted Second Chance. I wanted to promote two important causes including the environmentally friendly reuse of the materials of my tear down and as well as to help enable construction related skill building of their staff members at the same time.
They were very professional, prompt, responsive, and easy to work with. They understood the inherit schedule changes in any major construction project. They were very flexible with the scheduling of their work and even accommodated some last minute changes to make sure my construction project could proceed ahead of schedule.
I would definitely recommend Second Chance for anyone who is thinking of tearing down an existing structure. They are pro's! Thank you to Second Chance and all the great people who make this charitable organization thrive!
Beyond my expectation! I had heard great things, so my expectations were high, but even still, I rate 11/10. The job was done perfectly, the site was left immaculate. Furthermore the guys were polite, courious, respectful to my neighbors, extremely maticulous and very hard working. Job was done in under 2 weeks including falling on a holiday. The guys even helped me move some heavy furniture that I needed to store on site from the garage. What an amazing operation. Couldn't give a higher recommendation from start to finish (appraisal through completion). Thanks Ryan M and Gene M for your accessibility and hand holding throughout.
I am a case manager working to help the formerly homeless in Baltimore City. One of the barriers we confront is getting furniture for extremely low income families once they are housed. Since partnering with Second Chance I have been able to supply furniture to over 40 families in need in a year's time. Second Chance has been my miracle maker. Thank you!
Second Chance has been my favorite destination for vintage stuff treasure-hunting for years. Last week, I had the pleasure of having them come to pick up half a houseful of furniture, art, lamps, etc. Scheduling was a breeze, the crew was on time, and the guys (crew of three) were fast, careful, courteous, and super professional--truly a joy to work with. I could not be more impressed or recommend Second Chance more both for shopping and for donating. Thanks so much, guys.
Second Chance Inc. is a place that provides meaningful benefits to the Baltimore area: opportunities for community members struggling to find gainful employment, preservation of the historic architectural heritage of the City, and environmental stewardship through diversion of one of the largest streams of landfill waste: Construction and Demolition.
Besides these instrumental benefits, Second Chance is a wonderful place to shop and visit! In their 600,000 square foot warehouse you can find anything you need for your home from a full kitchen or bathroom to an interesting conversation piece to a lovely antique chair or sofa....and all at great prices!
If you are thinking about donating any furniture, books, or other material, look no further than Second Chance Inc.!
Not only does Second Chance provide a great service to the community, their customer service is unparalleled. Every time I shop in the store I am impressed with the courteous and prompt assistance I receive. The selection available is very impressive as well and surprisingly well organized for a resale store. All of this combines to make shopping there a very enjoyable experience. I would highly recommend Second Chance Inc to anyone who is looking to improve their home with a unique piece that has the added bonus of being a sustainable and socially responsible purchase.
Second Chance is an unbelievably impressive organization. For anyone interested in historic preservation and those interested in helping our local community, this is the place for you. You will find historic details from old homes that you cannot find in todays market. Doorknobs, mantels, bathtubs....the list is endless of the unique pieces you will find.
Why buy new when you can use pieces from the past ready for you?
Seeing the overwhelming amount of inventory the warehouse holds and knowing the amazing group of people who worked to fill the warehouse is a good feeling as you shop. Second Chance gives people who are looking for work and to improve their future, the opportunity to learn a trade and to give them the confidence to move forward with their lives.
Go see for yourself this impressive business!
As an architect in Baltimore, I am thrilled to have such an amazing resource. I have found many hard to find historic elements for reuse as well as period pieces for projects, doors and trim to match, etc. Not only does this place help restore the community and offer jobs and jobs training, it helps restore the architecture of the city! The staff and employees are always helpful and friendly. The facility is like a museum and a great place to explore! If you haven't been to visit, you should put this place on your list!
I am amazed each time I go to Second Chance that they have the amazing amount of inventory they have! The selection is fantastic, prices are fair and the employees are very accommodating. I have had a great experience every time I have visited Second Chance - looking forward to going back - I always find a treasure!!!
Second Chance is a place like no other. You really have to go there to appreciate the kind of place it is. The amount of inventory they have is amazing. You can find anything from a lovely sofa to a bathroom sink - all at great prices! It's mission speaks volumes. Great job!