Worst experience of my life!! Not at all what they claim to do or be. I have experienced and witnessed discrimination, violence, many clients returning to abusive situations or homelessness because of being judged, lack of confidentiality, treated as if they are a criminal or drug addict, or being forced to go to homeless shelter, or unsafe living conditions, even out on the streets. they don't care. I've witnessed so many things and experienced a bit as well. Someone needs to do something about what's happening there. I myself witnessed and spoke to so many people that lost their children to DHR, without an investigation, because of false allegations or assumptions made by staff. Empowering my ass! The staff that actually care are fired or leave because of what's happening. It's a roof over your head if it's your only option but don't expect much more. Especially not childcare or therapy. Their counselor, case managers and director is a JOKE AND VERY JUDGEMENTAL and please don't expect CONFIDENTIALITy!! Find an outside source for therapy and healing!! Same with childcare. On the rare occasions u may actually recieve childcare for maybe an hour,to meet with staff, they won't change your baby and will just let an infant cry and never even pick them up. Most of the time u have to just keep them with you while u handle business and do therapy. Do not expect child care or transportation for you to find a job or get to work... it won't happen!!!They do not offer services they claim to.
It is important that our community has a safe place for survivors of domestic violence and abuse. I support Safehouse of Shelby County so that women and their children can find a way out of the cycle of abuse and gain the support they need to become self determined. The staff is highly professional and the agency is governed by a board that shares a passion for the work as well as a strong business sense. This is not easy work and the challenges are long term. There are no band aid solutions. What is expected by nonprofits helping people in difficult situations are miracles when in fact it takes wisdom, faith and compassion. You can find these values at Safehouse.
Review from Guidestar
This organization is a joke. They tout a variety of services that support victims of domestic and sexual assault for public appeal, but all it really is is a homeless shelter that profits when occupancy rates stay high. Staff turnover rate is sky-high and plagued with unprofessionalism to the point that clients are forced to suffer more than before they came because of staff and organization-induced barriers. If you're a prospective employee, you will either learn to cope with cut-throat teammates who'll throw you under the bus at a moments notice, or develop an illness working here. If you're a victim, it's a roof over your head, but don't expect much else unless you're willing to play games and kiss staff members butts.