HORRIBLE!! I was aa first assigned time home buyer counselor very rude delivery for any questions being asked on what rupco does or and how I can do my part as a first time buyer was horrible. i paid $100 for a course that if I did not ask I would have not known this was available. I did not know how this program work counselor seemed very annoyed all 3x I spoke with him about questions did not want to help very short and dry and negative in all he says to applicants. will not take any x-tra steps or just provide information to assit then he speaks almost yelling over you when you are requesting assistance I had to email and ask to receive my certificate of completion of course I spoke with a supervisor said they will change my counselor i will receive a call iam still waiting. why he is part of the rupco team not sure why ? his work ethic is disgraceful and very poor. so I wasted my$ 100 on a course and now what! what's the next step ? I was so angry I stated to cry this poor creation of a man talks to you like you are beneath him because we are asking for assistance i am a single mom work for corporate office over 12 years i can assist in training for proper phone etiquette if need be still waiting to see how we can move forward.
199 Pageviews Read Stories
Nonprofit Overview
Causes: Homeless & Housing, Low-Income & Subsidized Rental Housing
Mission: Our mission is to create and develop affordable homeownership and rental opportunities, create understanding and acceptance of affordable housing initiatives, and to foster development and revitalization for a diverse community within new york state.
Programs: Provide counseling for housing purchases and management of grant programs to assist low income people with nessecary repairs for homes and section 8 rental units.
to provide low-cost housing for low-income, elderly, and disabled persons.
to create awareness in the local community for the need for low income housing. Also promote energy efficient housing and administer green energy programs.