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Roof Above Inc

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Volunteering Oportunities

Nonprofit Overview

Causes: Coronavirus Relief Food Banks, Food, Homeless & Housing, Homeless Centers, Homeless Shelters, Human Services, Soup Kitchens

Mission: Roof Above is an interfaith organization dedicated to bringing the community together to end homelessness, one life at a time by providing housing with case management, basic services and outreach programs.

Target demographics: the homeless

Geographic areas served: Charlotte, NC

Programs: 1)housingworks:permanent supportive housing provided to 175 formally chronically homeless clients through scattered site, moore place, and meckfuse saving the community approximately $25,000 per individual2)saber (substance abuse treatment program with housing):52 new men were admitted, 86. 5% graduated treatment phase (3 months)3)room in the inn:17,191 bed nights provided to 1,402 during the winter (12/1/14 to 3/31/15) by 135 host sites4)basic services:98,470 lunches served in the soup kitchen, open every day71,000 bus rides11,400 phone service10,400 showers9,700 counseling sessions7,000 loads of laundry2,295 van rides843 prescriptions filled1,000+ mail servicein addition, community partners were invited onto campus and provided 1,800 patient visits (nurse from community clinic), 168 dental visits (ada jenkins dental van), confidential hiv testing and counseling (mecklenburg county health department), visits with the va, dss, and pro bono attorneys. 5)outreach & engagement:connected 35 chronically homeless individuals to housing and a medical home, 18 applications to social security disability approved6)communityworks:200+ clients offered life skills, goal setting and mentoring through programs including art, gardening, street soccer, choir, and running. 7)community education:1,000+ community members received awareness and education about homeless issues through programs including my name is rachel, walk in my shoes, framework for understanding homelessness and bridges out of poverty.

Community Stories

3 Stories from Volunteers, Donors & Supporters



Rating: 5

I volunteered with the Urban Ministry Center to help organize and serve breakfast to some of Charlotte's homeless neighbors. My experience there was wonderful and the folks at the Urban Ministry Center are angels for the work they do.

I felt extremely safe, comfortable helping out and felt like I was doing a real service to my community while I was there.

The UMC's mission is one unlike any other nonprofit I've ever been a part of. They aren't just a resource for homeless folks in Charlotte, they are committed to permanently ending homelessness for those that are most at risk. It's a bold mission that they are succeeding at.

The organization is extremely organized, focused and run by people who are as talented as they are compassionate. I can't wait to become even more involved in the future.

Review from Guidestar


General Member of the Public

Rating: 1

This place is a scam! The woman who runs their kitchen steals food so that she and her sister can profit from their catering business. The staff only hepls those whom they can exploit. Anyone trying to get on their feet can expect no help whatsoever from here.


Rating: 5

I volunteer weekly at UMC as a counselor. The homeless are able to get help with obtaining ID, food referrals, health care referrals, legal problems, social work referrals, transportation resources,and an endless variety of personal and related issues. They are not able to get such help so easily from other agencies. UMC has a variety of connections with other agencies which facilitate referrals. There are also a variety of programs to help homeless people feel needed and valued, such as the choir, gardening, art, and sports. Some of the more basic needs such as laundry, showers, bathrooms, meals, and a safe place to sleep at night during cold weather are offered by UMC. It is a very effective, efficient agency.

Review from Guidestar