I approached this non-profit for help in 2013. After a long and jumbled application process, I was given no explanation why I was not selected. The staff was pleasant but seemed incapable of what they proposed for repairs to my house. The one volunteer that I met came to my house and was insulting about how I lived. They walked around and looked at things but did not
It is a shame that organizations like this are even in existence.
Hi Tom, I apologize that our volunteer did not treat you with kindness and respect. If you would like to contact us, we would like to hear about the incident so that we can make changes going forward. Our phone number is 618 876 4578. We can also discuss your application at that time, although you should have received a letter in the mail with your application status. Again, my apologies for your experience with our volunteer. Please understand that this is not indicative of our organization as a whole, which is full of big-hearted, compassionate individuals who give countless hours to help southern Illinois homeowners.