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2020 Top-Rated Nonprofit

PSS- Presbyterian Senior Services

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Nonprofit Overview

Causes: Centers to Support the Independence of Specific Populations, Human Services, Senior Centers, Seniors

Mission: PSS's mission is to strengthen the capacity of older New Yorkers, their families, and communities to thrive!

Target demographics: Adults 50+

Direct beneficiaries per year: Served 152,750 hot nutritious meals at our service centers. Held 3,992 caregiver counseling sessions. Provided 447 people with housing in our apartments. More than 280 Volunteers gave us over 30,200 service hours.

Geographic areas served: All 5 Boroughs of the New York City metro area.

Programs: PSS Circle of Care - Free critical services and support throughout all five New York City boroughs for caregivers of those who are frail, chronically ill, or have memory loss. || PSS Community Centers - Our nine local centers’ programs and activities help older adult members stay healthy, engaged, and connected. || PSS Residences - The PSS/WSF Grandparent Family Apartments is the first residence built in the U.S. specifically for grandparents raising grandchildren. Alberta L. Alston House and Fort Schuyler House also provide residential apartments. || PSS Kinship Caregivers and Youth & Young Adults programs deliver a range of free services to those of all ages. || PSS Life! University - Helps older adults learn and grow with community education presentations and workshops, in person and online. || Coming of Age NYC - Inspires people 50+ to live with passion and purpose.

Community Stories

37 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

I am very pleased the workers a professional and very friendly. It pleases me well that they respect me as a senior without reservations.I will give PSS and all it’s staff a 5⭐️

Client Served

Rating: 5

PSS has been a tremendous resource, especially for the senior residents of Harlem, NY. They encourage our healthy living and good nutrition, plus the activities are educational as well as entertaining! I am grateful for my senior center, for their efforts in combatting senior isolation and loneliness.

Client Served

Rating: 5

The PSS King Towers Center is a wonderful place to go. They offer great supportive services and the meals are delicious!

Client Served

Rating: 5

I love presby senior services, this nonprofit is such a wonderful help to the community, I have many clients who live in the alberta alston building and are so happy with the events they have and how welcoming the social worker Stephanie Santana is. Keep up the good work Seniors need this especially during such hard times

Pamela R.4

General Member of the Public

Rating: 4

PSS offers older adults an opportunity for older adults to learn, grow, share and enjoy all the benefits of living a healthy, purposeful life at 10 senior centers. Add to that the iconic Grandparent Family Apartments where the grandkids of every age enjoy fun activities and connecting with their peers. Safe housing is provided at Alberta L. Alston and Schuyler houses. And the Coming of Age program has been a source of inspiration from experts on positive aging, healthcare, and financial wellness, as well as affinity groups for men and budding writers. The Circle of Care outreach to caregivers of loved ones gives much needed support to those hard-working caregivers. What a vast number of older people are being served by all these outstanding programs under excellent leadership!

1 VintageLady

Client Served

Rating: 5

PSS' Senior Centers have been an amazing resource in my life. In addition to keeping me active and engaged pre-pandemic, during the shutdown the staff checked on me regularly and always made sure I had what I needed, even if it was just a listening ear. I appreciate how my director is always concerned abut our well being and willing to go out her way to tend to the members. PSS is truly a great non-profit, with genuinely great staff.

1

Professional with expertise in this field

Rating: 5

The PSS organization has been an extremely helpful resource for the seniors in our network. They truly have the care and compassion that it takes to deliver top quality assistance. Thank you for doing what you do!

Volunteer

Rating: 5

I worked with Kevin to get the Google search program up and running at PSS. I really enjoyed working with him and the opportunity to make an impact was very meaningful.

Professional with expertise in this field

Rating: 5

I am honored to partner with PSS to bring music therapy programs to its members. PSS staff are always willing to go far and beyond to bring new and creative ways to serve seniors and provide support, useful information and meaningful moments to the community. I am grateful for the opportunity to be a part of it and experience the connection that members have between each other and with staff. It is deeply inspiring! Ariel Weissberger, Berko Music Therapy

Client Served

Rating: 5

PSS has been my saving grace during my caregiver journey. I have shared it with dozen's of professionals and other caregivers.
When my 54 year old partner suffered from vascular dementia and early onset progressive Alzheimers with progressive aphasia I was overwhelmed. Unfamiliar with what to do first and what to expect next was to say the least very scary. I was reaching out to every organization and was turned away by many because of his age. I finally was referred to PSS and I was able to breathe again. I have learned so much from the extensive knowledge of the team of professionals I have been connected to and the many remarkable staff members. I have also been able to utilize the services they provide in caregiver support. The only positive thing I have encountered from the pandemic was the ability to attend so many fabulous, educational, fun and healing webinars and events from PSS. They cover EVERYTHING. Not only have I collected an abundance of resources to better understand Dementia I have expanded my knowledge and been able to share it with others who need guidance.
I have also enjoyed the many resources available for caregivers, they are fun, relaxing and very rewarding. As we all know when you are a caregiver you forget to care for yourself. I have been unable to do so without feeling like I am neglecting my care recipient.
Thank you so much and keep up the great job!

Professional with expertise in this field

Rating: 5

My relationship with PSS continues to be a game changer in both my professional and personal life. As a case manager, I deal with a population of individuals suffering with dementia. I am always able to turn to 1 of the many amazing social workers at PSS for advice and suggestions when faced with a challenging situation. They are always able to provide me with another way of looking at the situation at hand.
In my personal life, PSS provides me with tools to help me better relate to and understand elderly family members and friends as they age, some of them struggling with age related memory and cognitive decline.
For me, just knowing that staff at PSS is just a phone call away means the world!

Previous Stories
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Professional with expertise in this field

Rating: 5

My relationship with PSS began as a professional one. I am a case manager and work with a population of people who have dementia or Alzheimer's. Soon after meeting the wonderful team at PSS my relationship became a personal one as well. I realized that I was working with a group of incredibly devoted and caring people. There have been occasions when I needed guidance and advice and I have felt comfortable calling ANY 1 one of PSS' care managers. The advice and suggestions given to me have been priceless. They are a group of people who make you feel comfortable calling and are always there to help!

General Member of the Public

Rating: 5

PSS offers a wonderful service for the community—helping seniors stay connected and have fun too! Very dedicated staff.

General Member of the Public

Rating: 5

PSS is an exceptional organization. The myriad of programs and lectures has been a godsend to my family and myself. I have learned a lot of information that has helped with caring for my parents. Their programs and services are both supportive and effective. Their staff in the centers, in Circle of Care and those who facilitate their webinars are enthusiastic and knowledgeable. PSS is an incomparable organization with a significant ability to meet the needs of an aging population.

Volunteer

Rating: 5

I volunteered with Presbyterian Senior Services, educating their staff on best practices with Microsoft Excel. It was a wonderful experience. The staff members were curious and engaged with the trainings. Kevin, who led the training process, was organized and communicative throughout the length of the volunteer engagement. I would highly recommend working with them!

General Member of the Public

Rating: 5

I have participated in the retired Men's Morning conversation group , a program of the PSS Coming of Age NYC program, since its start in Sept 2019. We met in person for 90 minutes at the PSS office once a month until the pandemic shut-down, and then pivoted to meeting every other week for 90 minutes via Zoom. The vitality and depth of conversation and the chemistry and camaraderie among the 15 or so members of the group is -- without exaggeration -- priceless.

Terry Q.

Client Served

Rating: 5

I viewed retirement as the last stop on the train of life——. Until I joined Mens Morning. Now the train has so many new and interesting stations on a route that includes trips to the 5 boros, lunches, and rich discussions ranging from financial planning to health care to rollicking memories of our favorite sports heroes as kids. I know more and new stops await me and my fellow retirees who are now like family. Thank you to PSS staff for adding new stations on the train.. Don’t let the ride end,

Client Served

Rating: 5

I have been a member of the Men's Morning Group, part of its Coming of Age Program, for several years since the group's inception. It provided a physical space where guys above 60+, mostly retired, who came from different backgrounds and experiences, could meet on a regular basis and get to know each other and learn a few things. Now, after Covid-19, we meet virtually. I find the group experience even more valuable since we have all had to limit our outside contacts for obvious reasons. PSS has been very responsive to our needs and provided many outside experts to give us information on subjects of member interests, for example answering questions on personal finance and long-term care options. The staff of PSS are warm and generous with their time and commitment to the success of our group. They are terrific and I appreciate their efforts tremendously.

General Member of the Public

Rating: 5

Within the past two years, PSS has provided me with unique learning opportunities: End of Life Choices, inspiration via Andre and Judy webinars, and Legacy Letters. In June 2020 the the "Stay in Touch Online" webinar was one of the best tech trainings I have ever attended anywhere. I also enjoy the colorful and encouraging Coming of Age resources online, and Manager Pamela, who i think is a great ambassador for the organization. Older persons have so much life in us to give to the world, but sometimes challenges in life get in our way. PSS makes me feel hopeful, positive, and better equipped for facing the future. It's like finding good, caring new friends on my life journey. I'm so thankful for having found PSS!

General Member of the Public

Rating: 5

PSS Has given me several venues to share thoughts, inspirations, questions and more. It is always an open space to talk and listen. I have gained much and will continue on a regular basis. When I have to miss one of these venues it feels like a loss, so I try as often as possible to participate. Thank you PSS.

1

Professional with expertise in this field

Rating: 5

PSS is an outstanding human services organization, doing incredibly valuable work for New York's seniors. Their program staff are top-notch and extremely dedicated; from their Centers to Circle of Care and Coming of Age. They are innovative and creative; doing a lot with a modest budget. They deserve our support!

Board Member

Rating: 5

During this pandemic year, the PSS staff has been working extremely hard and inventively to make sure that those who rely on it are not disappointed. PSS has switched the way it delivers services and checks in with its members and clients, but has not lost a step in doing so. I am proud to serve on its Board of Directors.

Previous Stories

Board Member

Rating: 5

Every day PSS acts in concrete ways to carry out its mission of strengthening the capacity of older New Yorkers to thrive. With its nine senior centers offering a variety of activities every day to engage local New Yorkers, its care consultants assisting kinship caregivers in each of New York City's five boroughs, and its many programs each month that involve New Yorkers 50+ in learning and thinking about the next steps in their lives, PSS and its staff and volunteers provide services of unsurpassed quality. I am proud to be a member of the PSS Board.

Christina Britton C.

Professional with expertise in this field

Rating: 5

Constantly inspiring and uplifting, your wonderful organization has given me insights and courage as a professional and family caregiver. I would like to volunteer to help with your wonderful NYC programs.

I am a semi-retired certified music therapist and licensed creative arts therapist. The back cover bio from my book (below) will tell you about me. The book HOW TO HAVE FUN WITH YOUR AGING PARENTS was an Amazon (category) bestseller, won first prize in the 2020 National League of American Pen Women nonfiction competition and is available from the NYPL.

Christina Britton Conroy, M.A., L.C.A.T., C.M.T. is the founder and Executive Director of Music Gives Life, bringing musical performing into the lives of senior citizens. Many of her elderly showstoppers, ages 60- 101, never performed in public before joining Christina’s program. NY1 - TV NEWS named them NYers of the Week. A former senior center director, nursing home music therapist, and primary caregiver for two elderly family members, Christina has unique insights into the joys and frustrations shared by geriatric patients and their caregivers. Also a classically trained musician/actor, Christina toured the world performing musical theatre. She lives in Greenwich Village, NYC.

Please tell me how I may be of service to you. Thank you!

General Member of the Public

Rating: 5

Our monthly Men’s Meeting group has been very thought provoking and educational on a variety of subjects related to issues and benefits of retirement. I’m also excited to be making new friends along this journey of ours.

Professional with expertise in this field

Rating: 5

PSS makes a huge impact in NYC and I am honored to be able partner with them for events to help in their efforts in anyway we can. Their impact in Staten Island is above and beyond and we are grateful for them.

Volunteer

Rating: 5

I join PSS Senior Center ,located 644 Adee Avenue in the Bronx when I was 60 years old. Next month I'll be 64 years old and I've enjoy the Center in so many levels. I've met good people . The Center caters to all by assisting and inviting multiple medical insurance company's, Health lectures,Social activities,Trips,Games,Computer classes,Arts and Crafts, Jewelry making ,Exercise, Singing group and more. Breakfast and Lunch is serve on daily basis with a small contribution. The seniors here are good people .The volunteers serve other with care. The staff from the Program Director Rossy Soto, Program Coordinator Janessa Jeffrey, are very professional. The Jeffrey Lamb the cook and Alberto Laureano maintenance and crew keep the center very clean. This PSS Parkside Center is needed in our community. The Center is funded and supported for older adult by the New York City, Department for the Aging(DFTA).

General Member of the Public

Rating: 5

Joined Men’s Morning, a group of men who are already retired semi-retired or contemplating retirement in the near term. Very thought provoking conversations in a warm and trusting and positive environment

Volunteer

Rating: 5

PSS is an important, vital resource for seniors across New York City. Their programs and services are innovative and effective. Their staff is dedicated and passionate. And, their impact is beyond measure. PSS is an exceptional organization with a remarkable ability to meet the needs of our growing population of older adults. The work they do should be recognized and supported by all New Yorkers.

Professional with expertise in this field

Rating: 5

Coming of Age NYC, a program of PSS, set me on a focused path to reach some of my personal and professional goals.
Coming of Age programs such as "Explore Your Future" and "Money Made Simple" provided me with relevant information and increased my knowledge base.
Most importantly, Coming of Age NYC programs for people over 50 seeking passion and purpose in their lives empowered me, inspired me, and motivated me to be my best self.
Joy Yagman
Coordinator, Senior Programs
Pace University’s Active Retirement Center (PARC)
jyagman@pace.edu

Volunteer

Rating: 4

PSS is making a huge impact in NYC with multiple programs. Its caregiver support is invaluable to people of all ages caring for loved ones; its Coming of Age programs provide information and community to help people 50 plus live fuller lives; and its residential services support an underserved population: grandparents raising grandchildren. I've been involved with PSS and Coming of Age for almost 10 years and highly value their work and leadership.

Board Member

Rating: 5

For fifty-seven years, PSS has served seniors in New York City. It is a decidedly productive organization with committed staff and volunteers that provide innovative programs throughout all five boroughs. The nine community centers for older adults are vital to the communities they serve. The housing for grandparents raising grandchildren is one of a kind in NYC. And the recently added PSS Circle of Care program that provides much needed support to family caregivers is a lifeline for families caring for aging seniors. NYC is a better place with PSS and is deserving of generous support from both the public and private sector. It is a privilege to serve on the PSS board.

1

Board Member

Rating: 5

Outstanding organization providing a multitude of services for seniors at all stages of life, including dementia patients. Everything from support services to housing and social activities are promoted with a high level of participation in the community served. Critical caregiver support (educational, emotional and financial guidance) is also a strong focus of the organization.

Highly motivated and caring staff and volunteers complete the circle of care provided to seniors. It is an organization of which to be proud.

Patricia N

1 Mark Y.1

Board Member

Rating: 5

PSS - Presbyterian Senior Services is a life-line to the Senior Community in the boroughs of New York City. Their myriad of programs, classes and social gatherings provide opportunities for an often forgotten demographic to continue to learn and feel more connected, as well as offering possibilities to increase their circle of friends and become more engaged in every day living. A great organization making a huge impact and difference.

Mark Young

1

Volunteer

Rating: 5

I have been an active volunteer with PSS for the past two years and have been very impressed with its mission and broad scope of services. I have observed first-hand the wonderful, caring and thoughtful PSS staff who work diligently to develop programs responsive to the diverse and varied interests of NYC’s senior communities, not an easy task. In addition, PSS is central to the many other city non-profits serving seniors, providing information and highlighting resources for their clients. Whether as an interested volunteer, a senior seeking help, or a prospective donor, I would recommend PSS as the first place to consider.

1

Volunteer

Rating: 5

Being a volunteer digital communications consultant and photographer at PSS has been an outstanding experience. The mission and vision of the organization resonate strongly with my professional and personal values, and the talented, committed leadership and staff are a pleasure to work with. As I have given, so have I been given to through this experience!
TP

1

Advisor

Rating: 5

PSS (Presbyterian Senior Services) is an outstanding organization, with highly committed and competent staff and volunteers! They deliver a range of programs and services for senior citizens in the NYC boroughs, that are second to none, in focus, scope and scale. PSS is absolutely worthy of our most generous public and private support.