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Patient Airlift Services (PALS)

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Nonprofit Overview

Causes: Disaster Aid, Health, Health (General & Financing)

Mission: Patient AirLift Services (PALS) is a 501(c)(3) non-profit charitable aviation organization that arranges free PALS Flights through our volunteer aviation community for individuals requiring medical diagnosis, treatment or follow-up, for compassionate assistance, for military personnel/ family requests through the PALS for Patriots Program, or for humanitarian purposes through our PALS Sky Hope Disaster Relief Program. PALS is located at Republic Airport in Farmingdale, NY and has arranged over 19,000 passenger flights to date.

Results: Thanks to the support of our charitable aviation community, volunteers, and donors, we have been able to arrange over 23,000 flights since our inception in 2010. On average we are arranging 250 flights per month.

Target demographics: connect the charitable aviation community to people in need

Direct beneficiaries per year: over 1200 passengers.

Geographic areas served: United States

Programs: free medical, compassionate, military personnel, and humanitarian flights.

Community Stories

117 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

PALS is a great service! Our son was diagnosed with AFM (Acute Flaccid Myelitis) in 2018 and PALS has helped us with Flight vouchers to take him across the country for medical treatments over the last year. They are truly a blessing.

Client Served

Rating: 5

Hi, I cannot express enough gratitude to the entire PALS team: Barbara Ohland, Amanda Melilli and John Rochelle. They are the kindest and most compassionate individuals. My niece Heather needs to get to Philly from Orlando for CAR T therapy. These 3 have seemlessly organized flights both ways. They have made a difficult situation so much easier. We will share photos. Thank you Thank you!

Amber S.12

Client Served

Rating: 5

Thanks to PALS we were able to get our son to Boston for life altering medical treatment. They were able to fly 2 of us through southwest at no charge. We are beyond grateful for this organization and not sure how we would of been able to afford to get our son where he needed to be without this!!! The process was super easy and the staff that I was in contact with was absolutely amazing and made it super easy and stress free!! I highly recommend this organization!! Thank you PALS!!!

General Member of the Public

Rating: 5

There are no words to express our gratitude to PALS. We were told that Sweet Pea would likely not survive to the age of five. Refusing to accept that as our truth, we researched care around the world for our sweet girl. We were fortunate enough to find specialty care in Boston, which was far from our home in Georgia. Our journey has been one of many tales. Sweet Pea is here today due in large part to the support of many doctors, medical support personnel, family & friends and Good Samaritans. One notable Good Samaritan being PALS! The last heart surgery resulted in the need for additional immediate care which caused us to have to rapidly return to Boston from Georgia. With such a short time between trips, our financial responsibility would have been overwhelming. PALS afforded us the unforgettable and invaluable opportunity to focus mostly on the treatment and health of Sweet Pea and less on the logistics. We are forever grateful to PALS!

Client Served

Rating: 5

My name is Omar Capo I'm currently battling a rare Cancer called Sclerosing Rhabdomyosarcoma. I'm so grateful to Pals for helping me get from Pennsylvania to Houston so I could meet with MD. Anderson for a 2nd opinion. They are coming up with my treatment plan so I can hopefully be healed. I'm so grateful for your kindness and help, my family and I thank you.

Client Served

Rating: 5

I have a rare disease called Ehlers-Danlos and mine had effected my ability to walk and to use my shoulders. It has also effected my heart and other parts of my body. Thanks to PALS, I can go from Nashville to Los Angeles for free. That releases a huge burden from me. I am on disability and my mother is helping my with my bills and this is a big help. God bless PALS, especially Amanda Melilli who is the Missions Coordinator. Amanda is very helpful and very easy to work with. I am so thankful to God for PALS. You have made my life so much easier. With all the different doctors and hospitals I have to go to it was very hard to find economical flights, but now thanks to my friend telling me about PALS, a big burden has been taken off me.

2

Client Served

Rating: 5

PALS has been so very helpful to us ~ truly amazing. We were flown by PALS on 4 different occasions through treatments for our son Karson. We will be forever thankful to them for their support and help during that difficult time. They truly made our experience so much easier.

1

Client Served

Rating: 5

I am a social worker in a rural upstate NY hospital. I have a dialysis patient who was trying to get on the transplant list for a kidney. The various tests she was required to undergo revealed a very significant heart defect which prevented her from being considered for a transplant. Her condition was quickly deteriorating and she was having difficulty with activities of daily living, and eventually with ambulating more than a few feet. She was referred to several cardiologists who were unable and unwilling to attempt the surgery to repair her heart. One of them reached out to a leading hospital in New York City, and the cardiac team there agreed to perform the operation. The hospital was 6 hours from the patient's home, and she had never been in a big city before. PALS was contacted and immediately put together a team. My patient was able to fly from a nearby small airport to a regional airport near the city. PALS provided ground transportation directly to the hospital. The surgery was successful, and amazingly the patient was able to return home the following day with PALS again providing ground and air transportation. Her condition was much improved and she is now able to participate in cardiac rehab to further improve her health and move towards the possibility of a kidney transplant. She never would have been able to have this critical surgery without PALS and we are extremely grateful.

3 Bryannas Love

Client Served

Rating: 5

We are partnering with PALS to provide support to families who need to get to critical live saving treatment for their children. PALS has the absolute best customer service and do everything they possibly can to make travelling to their critical destinations easier for their families. It is an absolute honor to be able to partner with them, and to work with them as we continue to help support families during their most difficult time of their lives.
- Bryanna's Love, Inc.

3 Tom P. B.

Client Served

Rating: 5

My experience with PALS was a couple years ago as follows...I am now a volunteer advocate for PALS

This week was a humbling, educational week for me as a person.

I have been advocating for PALS for a few months now at Samaritan Medical Center, where I work as an Interventional Radiology RN. My life is in service to others, and I try to make a difference every day to as many people as I can. I never thought I would be in a position to use the service that I have been advocating for until I needed their help myself. These people are the best example of compassion and humanitarian service that I have ever encountered.

My need was to get to Baltimore for a much needed procedure to find and repair a vascular problem that I am experiencing. As I explained to the office people at PALS, I did not know if I should be asking for their help, as even though I could find a way to get there on my own, it was a true hardship for me. That was all they needed to hear ...to embrace me and take me 'under their wings' to get my much needed intervention. In fact, they would not accept anything other than to do whatever they could to help me get what I needed...

Little did I know that it was the least obvious services that I needed the most. The caring, passionately compassionate people that I encountered at PALS truly raised me to a new level. I was so incredibly humbled to have been embraced by strangers that I have never met, and never felt alone on my journey to John's Hopkins...because I was not. Every person with whom I spoke at PALS was right there with me. This meant more to me than I could ever express.

On my flight, my pilot ( I was sure he was MY pilot but knew that he was that to countless others as well) was an amazing person, and pilot. During his instructions he noted that he had a journal we were welcome to read and even contribute to if we wished. I read EVERY page of the journal and was touched by each of the hundred plus pages of entries from grateful recipients of his service to them and PALS (I was later to learn that he was one of the founders of the PALS service). One entry shone through all of the rest. It was a beautiful and touching entry from his wife, Christine. He had the opportunity to help her and others in her family in a time of need to get to see a dying relative. I am sure that she never expected to actually bear witness in such close proximitry to what her husband was doing when he excused himself from her during his 'time off' from whatever his life and work demanded. I am sure she knew what a great guy that she married, but it must have been still enlightening to her to have been able to experience this part of his life. I am sure that with every mission, and with every absence from a family function, that her husband is easily excused by her. My bet is that she now feels like she takes a willing part in every soul that her husband helps in his service.

My mission did not end with the news or successful intervention that I had hoped for, but I was truly enriched by the experience.

Lots of words here, but I still say...words could never express!

Previous Stories
3

Volunteer

Rating: 5

I was fortunate enough to receive a PALS mission for a vascular issue. These are among the best of the best when it comes to helping others providing a ray of sunshine during their darkest times. I can’t be thankful enough!

Volunteer

Rating: 5

This wonderful organization is very near and dear to my heart. As a volunteer pilot I'm glad to be able to help PALS complete their missions. Enabling people to get the help and care they need. Please pass this along and donate toady. https://palservices.org/donate/

Jeffrey F.2

Donor

Rating: 5

This is such a great cause. They really work to make every dollar count for the people they service. They go above and beyond. Organizations like this make the world a better place.

Whitney C.1

Client Served

Rating: 5

I contacted PALS with a very tight timeframe--travel within days, with really only 2 business days to get everything done. The trip is from Minneapolis to New York for my 7 year old son who is on a cancer trial at Memorial Sloan Kettering. Amanda was on top of everything and we were able to get travel booked and squared away quickly. I am so grateful for PALS and Amanda, especially during this extra stressful pandemic time.

Brooke S.3

Client Served

Rating: 5

I have been sick for several years and have gotten progressively worse. PALS provided round trip transportation for my husband and I to fly across the country to see a specialist that was able to diagnose me and get me started on my path the healing. I am so incredibly grateful for how easy it was and for the support that they offered that made this possible!

Client Served

Rating: 5

They provided a round trip flight for surgical consultation that led to me receiving life changing surgery. I will always be exceptionally grateful for their assistance! They were extremely helpful, friendly, and highly professional from start to finish. I cannot say enough good things about my experience!

Client Served

Rating: 5

What a wonderful group of compassionate human beings!!! PALS have played such an important role in our family's ability to get to much needed doctor's appointments. They have helped me get to my appointments to received treatments for stage Iv lymphoma when treatments at other facilities were not working. Also, they helped get us to appointments for a specialist for my son's congenital heart condition and now to appointments to confirm my remission!!! Thank you PALS!!!!!

Client Served

Rating: 5

PALS is an amazing organization. Both flights went smoothly and we were blessed to have wonderful pilots, Greg and Don!

Client Served

Rating: 5

Patient Airlift Services (PALS) is a wonderful blessing to many patients and families who need to travel for health care treatment.

Thanks to the generosity of the PALS
volunteer pilots we were able to travel from Chicago to Houston for our very first Living Rare Forum to learn about living with a rare autoimmune disorder. The people we met were amazing warriors and caregivers from across the country. Can't wait til next year! 
Special thanks to our phenomenal pilot Paul who went above and beyond to ensure we had a pleasant experience.

7 Maria De L.

Volunteer

Rating: 5

I was first introduced to PALS by my husband who's a private pilot. He joined the organization because of its stellar reputation and love for aviation. He flew a few missions as an assistant pilot and I attended one of the fundraising galas with him. That night while I listened to the heartfelt stories of the patients that had been helped by this organization, I knew that I wanted to become more involved. My background in marketing and event planning seemed like the perfect match and I wanted to lend my skills to their hard-working staff. I became an administrative volunteer at the PALS office over a year ago. I have seen first-hand all the time and effort that goes into coordinating the flights that help hundreds of patients get to their treatment facilities. The mission coordinators spend countless hours arranging transportation and the marketing team plans numerous events to help raise the funds needed to help those in need reach their critical care. I am truly amazed by the entire staff's dedication and the genuine love they feel towards the patients and their families. I must also applaud the many volunteer pilots that provide their planes and expertise to this worthwhile and important cause. I am grateful that PALS gave me the opportunity to witness all the good work they do throughout the year.

2 Melanie Major N.

Client Served

Rating: 5

PALS provided my family with transportation to attend NORD’s Living Rare, Living Strong patient forum. This was the first time we’ve been able to attend an event like this and because of PALS generosity my son and I were able to meet a couple other families that share our rare disease, Hypophosphatasia. Our amazing pilot, Joe, was so friendly and ensured we had a smooth ride. My son and I enjoyed getting to ride in the cockpit and getting to learn about the airplane! We are so grateful to everyone at PALS for providing this great service to families that require travel to see specialists.

3 Joel16

Volunteer

Rating: 5


My name is Joel N. Jandreau from St Francis Me. My wife and I are Outreach Ambassadors for Patient Airlift Services. We provide free air transportation for people in need of medical diagnosis and treatment. We can fly you an unlimited amount of flights for the patients and a caregiver/spouse. If it is more then a two hour drive for the patient to receive their treatment. If you go to Boston, we even take care of the taxi so when you leave home you don't have to worry till you get to the hospital. We also fly nationally for patients that have to go further and this is all with no cost to the patient. There is absolutely no cost for any of the services that we provide. For more information please call 1-888-818-1231 you can also reach us on line at www.palsflight.org Changing lives one flight at a time.

Previous Stories
3

Volunteer

Rating: 5

I had to go to Boston for surgery a few months ago so I applied with PALS for transportation. Jim the pilot and Annie the copilot were super helpful to me. It was a real good flight and Jim is a fabulous pilot. when we landed Jim and Annie waited there with me till the Taxi got there and didn't leave till I was gone. Jim even called the Taxi for me. for someone that wasn't used to traveling this meant a lot to me. I want to thank Patient Airlift Services, the staff and all the volunteers for all they do for everyone every day. and mostly Jim and Annie for making my flight enjoyable and safe.

Karen S.3

Professional with expertise in this field

Rating: 5

PALS offers the most amazing service. The team genuinely care about cancer patients and going above and beyond to get their needs met. They have provided numerous trips to and from for our caner patients to receive the best treatment for their types of cancer.

The American cancer Society- Hope Lodge Baltimore honors and salutes this outstanding group.

Previous Stories
3

Client Served

Rating: 5

I manage a cancer facility in Baltimore that houses cancer patients while going through treatment. PALS has assisted numerous families flying to treatment and back home. They genuinely care about patients and supporting the caregivers. I am proud to use this service for my cancer patients and honored to be a volunteer.

Client Served

Rating: 5

This is a fantastic nonprofit that is doing amazing and heartwarming efforts for people! They made it possible to fly our 2 year old son to see a specialist in New York for his condition, something that would not have been possible without them. So blessed to have an organization like this that is doing the right thing and truly cares for people!

Crystal99

Client Served

Rating: 5

My son and his best friend both suffer from the rare disease, Prader-Willi Syndrome. There is a break through medicine in the last stage of a trial and we were able to get in to this trial because of PALS. We both live in Colorado and to travel to New York would have been financially impossible for us. PALS stepped in and helped us coordinate flights with South West Airlines and it has been seamless. We could not be more grateful for both of these amazing companies!!!! Here are our two amazing lil ones enjoying the plane ride to NY!!!!!!!

Amber P.4

Client Served

Rating: 5

My daughter Ivy Lee was diagnosed with Stage 4 High Risk Neuroblastoma 18mo ago. we have flown with PALS and will rely on their support throughout the next year. If it wasn't for PALS we wouldn't be able to make ends meet at home and Ivy wouldn't be able to receive life saving treatment at Memorial Sloan Kettering Cancer Center. a HUGE shout out to PALS staff and pilots for your amazing work!!

Client Served

Rating: 5

These folks are a blessing from God. When I was first diagnose with Ocular Melanomia it was devastating to say the least. In order to get them treatment I needed I was referred to Wills Eye Institute in Philadelphia. I was told I needed to be there in approx. a week and a half and was not sure how we were going to do it with airline tickets being far out of our financial ability’s. Then I was referred to PALS and it all fell in place. They handled my flights through Southwest and it was so easy. They tool a lot of stress off of me and my family at a time that it could not be more appreciated. I still have to fly back for follow up appts. And they have expressed their willingness to get us there and back! Thank you so much PALS and Southwest Airlines, you all are hero’s in our book!

Client Served

Rating: 5

Because if PALS I am able to get the cancer treatment that I need. Traveling from New York to Houston every 3 weeks! The staff are fabulous and are always quick to help!

1

Client Served

Rating: 5

If not for the generosity of everyone associated with PALS we would not have able to adopt and care for 2 very high Medical needs children❣️They are simply amazing and our kiddos are thriving because of them❣️They are part of the village it take to give these kiddos a fighting chance

1

Volunteer

Rating: 5

As a volunteer at PALS, I have seen the great work and collaborative efforts the entire staff does to help people get transportation to the medical attention that they need.

1 Monica J.2

Client Served

Rating: 5

My husband and I had the great experience to take this service once we adopted our daughter and she had medical needs to see the doctors in boston Mass. I cannot express the love that these people have for others. I know we def. Appreciate the gift they have given us to be able to go all together to see our daughter doctors. I def. have to say we highly recommend these services to anyone with a medical need. THe love and care and support even if it is an hour flight is tremendous. Thank you again. I def will use this service again.

1

Client Served

Rating: 5

Being diagnosed with Stage 4 Metastatic prostate Cancer was a life change for my wife and i, After so many journeys to so many Health care providers i was beginning to to feel helpless with one of the turning points for my treatment and scheduling. i was unable to have my wife attend this meeting, i began to look for help and came across PAL, made the call and (AMANDA) answered the phone and took control. Amanda had taken all my worries off my shoulders and had made it all possible for my wife and i to attend the 7 hours of staging and scheduling at MSKCC/NYC and fly us back to Albany N.Y
One thing i became aware of is the Angels our Lord Christ sends to us to watch over and help us in our time of need PAL (Amanda) was one of those Angels and my Wife and i are so Thankful for there generosity and compassion it restores ones faith in Humanity and we both Thank them with all our hearts
God Bless Pal/Amanda and there entire staff . Very special souls they are !!
Fred and Robin

5

Client Served

Rating: 5

A huge THANK YOU being sent to PALS and Southwest Airlines! You made it possible for me to take my son from Iowa to Boston Children’s Hospital for second opinion. Although, we are still awaiting some results, we are so appreciative for the opportunity you gave us!

1

Client Served

Rating: 5

I want to shout out a HUGE THANK YOU to PALS and Southwest Airlines for making it possible for my husband and I to travel from Pennsylvania to San Diego for treatment of my Stage 4 Metastatic Breast Cancer. Everyone who coordinated my trip at PALS (especially Amanda) were so caring and helpful! What a wonderful team of compassionate people! Southwest personnel were all AWESOME with boarding, wheelchair and seating arrangements on all flights. I am now starting to reap the benefits of my treatment made possible by PALS and Southwest. God Bless you all!
Sincerely,
Theresa and Shannon

1

Client Served

Rating: 5

Needing assistance with a flight, I called Patient Airlift Services. The office personnel especially Amanda were wonderful having to make several calls over days to coordinate my trip. All were knowledgeable and so helpful. Absolutely above and beyond!!!

1 Candis V.

General Member of the Public

Rating: 5

My son Cannon has a rare genetic disease called Gaucher Disease. His treatment and follow up care required that we travel from South Louisiana to Fairfax, Virginia to see his specialist. His care is quite costly and PALS helped us in a time of need get to Virginia by providing us with Southwest Airlines vouchers. We are so appreciative! The entire PALS staff was so helpful and awesome to work with. They even got us set up with vouchers while they were working from home during a blizzard! Thanks PALS!!!!

1

Client Served

Rating: 5

words cannot describe the appreciation and love i wish to convey to Barbra of PAL ,and all those ,the staff/Crew at Presque Isle airport,the PenAIr pilots crew and Airline and the ground crew with PenAir at our deplaning in Boston ,and again with our return flight late that same day ,the setting up of handicap ramps at both ends of our flight and our return flight ..and the assistance of the Uber service in Boston ... all efforts were overwhelming and totally personal to Miki's needs in HER ,what turned out to be her/our last ditch effort with the Brain Cancer , she had been battling for a year and a half.... to say Thank You, pales to convey my/our eternal gratitude ! Ray J Gillilan for and with Miki Kazmarek

1

Client Served

Rating: 5

We absolutely love PALS! A year ago my then 6 yr old daughter was on a one year trial at Sloan in NYC to help prevent relapse of her stage 4 Neuroblastoma. PALS flew us on many trips during that year from Mass to NY for her treatment. The office staff at PALS is wonderful! They work hard to schedule flights to accommodate the patients. And the pilots are AMAZING! We met some truly wonderful people. Thank you PALS! We are forever grateful!
Marie & Serenity

1

Client Served

Rating: 5

I am a cancer patient who needed to fly from Cleveland to San Diego for treatment. PALS was an excellent resource that worked with Southwest to ensure my daughter and I would safely arrive in San Diego. The staff at PALS are very responsive and willing to work with you. The entire crew at Southwest was friendly, accommodating, and provided an enjoyable flight. I am so appreciative they were all able to help.

Thanks,

Denise

1 Michelle D.1

Client Served

Rating: 5

I was burned badly in a bonfire accident when I was 12 years old. It was PALS that got me back and forth to my ongoing Care with the Shriners. The pilots were always so nice. And did their best to accommodate. I am so thankful.... Don't know what I would of done without them, Shriners and the temples that coordinated everything... I made an amazing recovery. Thanks for everything PALS!

1

Client Served

Rating: 5

I don't think I can adequately find the words to express my sincere thanks and appreciation for all that PALS did for me.

Approximately one year ago, I was diagnosed with an extremely rare disorder. Unfortunately, the only available treatment was located 8 hours away. By some miracle, I happened to speak to someone who mentioned a service called PALS. I remember making the call and speaking with Barbara while shaking and crying. Could this really be true? Would it be possible to decrease my travel time and reduce the unbearable pain my body felt after each trip?

In short, the answer was yes.....in the form of two angels, John Bruno and Joseph Braddock. These two men, on their OWN time, were patient, kind and understanding of my situation.

The appreciation, gratitude and thankfulness I feel for what PALS and their two pilots did cannot possibly be put into words. I just hope all of them know what a difference they have made for me and my family.

In short, it does not seem enough to say "thank you. I only hope that " PALS and these two pilots" know how genuine and sincere it is.

Warmly,

Robin

Professional with expertise in this field

Rating: 5

PALS flights have helped many families get to and from Camp Sunshine in Maine! The staff are a pleasure to work with and go above and beyond to advocate for and share resources for the families we serve. The volunteer pilots truly love what they do and many families who come to Camp via PALS say the flight itself was truly a memorable experience. Thanks for all that you do!

justicenetwork

Donor

Rating: 5

I’ve been a donor to this organization for many years. The expertise, dedication and enthusiasm of the volunteers and staff are exceptional. I'm proud to say I support PALS and commend them for all their efforts on behalf of the less fortunate. PALS is a true blessing to all! Keep up the outstanding work.

Volunteer

Rating: 5

A wonderful experience and organization! As a pilot, I enjoy flying. But the best part of a PALS Mission is meeting a patient and their caregiver. There is no better experience than being able to help another family in need!

2 Gia N.

Client Served

Rating: 5

All I can say is that PALS is an absolute true blessing to our family. Honestly I can't imagine doing our journey with our daughter without them. We have had the most amazing expirence flying back and forth from Rochester NY to Boston Children's Hospital for treatments for our 1 year old daughter. Not only have they done this multiple times they all are the kindest people with the biggest hearts. Thank you thank you PALs for making this hard journey a little easier! We are so grateful

2 Lisa L.2

Client Served

Rating: 5

Pals flew my my daughter Ashley and myself to camp sunshine in Maine . Camp sunshine is ashley's favorite place,it is a family cancer retreat. Being a single mom makes it a rough trip for us to go by car. It usually takes us a whole day driving there and a whole day back. The flights gave us two more days to enjoy camp. The flights were about an hour and a half each way. Flying in a personal plane was the best experience we have ever had. It was personal, fun ,exciting, great pilots/people and beautiful scenery. Pals is awesome! Thank you so much for all you do!!!!

3 Michael De N.

Volunteer

Rating: 5

The PALS team is a top notch volunteer organization that makes an immeasurable difference on the life of patients by providing the transportation they need to receive the best treatment available to them.

1 Sarah Elizabeth C.

Volunteer

Rating: 5

I've been volunteering for Patient AirLift Services for over two years now. The amount of compassion the staff, volunteer pilots, and other volunteers put into helping others is incredible. They have provided services to multiple families I've referred to them. PALS has helped alleviate travel time for these families durning one of the most difficult times in their lives. Highly recommend.

3 Kaitlin K.

Volunteer

Rating: 5

We first met Jaime and PALS when they partnered with Candlelighters NYC (another non-profit group helping kids with cancer) and they threw a party for the kids. Some of my best memories from that night are my daughter, Delaney and her best friend RJ spending precious moments together. RJ lost his battle later that year and photos and memories are what we have to cherish. PALS will always hold a special place in our hearts. And we LOVE Jaime!!!

4 tflood1965

Volunteer

Rating: 5

I have been a volunteer pilot with Patient Airlift Services for over 2 1/2 years and flown over 40 missions.
Patient Airlift Services provides an invaluable solution for people who need access to medical treatments that is often a great distance from where they live. It's fair to say that without Patient Airlift Services, many of the patients would simply not have access to the best medical treatment that gives them their best chance to be healthy again! What could be a 5 or 8 hour drive to their treatments can be flown in 1 to 2 hours, easing their burden of travel, and at no cost to the patient.
It's a privilege to fly for Patient Airlift Services, and an even greater privilege to fly the courageous patients we serve.
The work that Patient Airlift does truly changes lives, 1 flight at a time!

3 Jim C.3

Volunteer

Rating: 5

I have been a volunteer pilot for PALS since it started in 2010. It has been a great organization...from the staff, the board of directors, the pilots, and all the other volunteers, we are dedicated to helping those in need of transportation for medical care, compassion flights, and our Patriots. I am honored to fly for...and support PALS!

3 Ken D.1

Volunteer

Rating: 5

As a volunteer pilot for Patient Airlift Services I have only great things to say about them. They provide free flights to patients that would otherwise need to make long, uncomfortable trips to receive treatments. They show extraordinary attention and care to these patients. They facilitate these flights with excellent communication and follow through. They treat their volunteers with respect and value their service. They execute their mission with a positive attitude that reflects throughout the whole organization. All this makes me extremely grateful to serve with them.

3 Lin C.1

Volunteer

Rating: 5

As a volunteer pilot for PALS, it’s very rewarding to know I am making a difference in the lives of those that are experiencing medical needs and transportation via flight can help ease the burden. The level of precision that the staff has to help coordinate the flights is above compare.

4

Professional with expertise in this field

Rating: 5

Our pediatric cancer nonprofit, Band of Parents, is thrilled to partner with the top-notch staff and pilots at PALS to help our neuroblastoma families. Thanks to PALS, our affected children can get free flights to the top cancer centers throughout the country for treatment. Recently, one family contacted me desperate for a flight from the midwest to New York's Sloan Kettering; it was a weekend, but the dedicated PALS team got right back to them with reassuring information. This is an organization that walks the walk -- they are truly "PALS" to the must vulnerable among us.

4 Diane L.3

Client Served

Rating: 5

My husband Joe was diagnosed with tongue cancer and decided to get valuable opinion from some of the best oncologists in the country at the Dana Farber Cancer Institute. A patient coordinator hooked us up with Pals. They are a non profit organization that helps with the traveling needs of cancer patients. There is no charge to the patient and a companion...They are awesome! They booked the flights and arranged for ground transportation to and from the hospital and airport! What a great team! Courteous and understanding, they made it easy and relieved me from the burden of all that bureaucracy so I could concentrate on my husband....Thank you Dee, Thank you Karen and the rest of the Team! You guys Rock!

3

Client Served

Rating: 5

I am a cancer patient whom resides in the state of Maine. Dana Farber has been part of my treatment for two years now. Before I knew about PALS traveling to Boston became difficult. I use to depend on the bus, this way of travel became time consuming and dangerous to my immune system. I was introduced to PALS during a cancer retreat in Vermont, I have used them ever since. The employees along with many pilots are professional and very kind and understand the obstacles that go along with a cancer diagnosis. Kudos to this non-profit organization, keep up the great work.... :)

4

Professional with expertise in this field

Rating: 5

PALS has helped many children (and their family) get to treatments far from home! Many of the children Ellie's Hats works with trust PALS! Time and time again their pilots are kind and caring. Great job PALS!

3

Client Served

Rating: 5

PALS transported my 2 children to a camp this summer for kids with cancer and their siblings. The pilots were amazing and although my daughter has special needs, there was no big deal and they treated both of them with care and concern. The kids thought the flight was awesome and "Mom" was at ease and trusted they were safe. They are already talking about next year!! Thank you PALS!

4

Client Served

Rating: 5

Declan was diagnosed with rhabdoid tumor at 21months,he is now 14 with some late effects- but a healthy kid. Declan’s favorite place in the world is Camp Sunshine in Maine, and PALS flew us there....Declan’s safe place where everybody understands Declan & cancer. Not only did PALS fly Declan -they were so informative, got Declan inovoled with explaining all the details of flying, which made Declan feel so special! Thank you PALS for bringing Declan to his happy place!!!!

4

Client Served

Rating: 5

What a fantastic organization! My son Michael is a 100% US Marine. He did two tours of duty in Karmah, Iraq and Habbiniyah, Iraq. PALS for Patriots flew my son Michael and my other son Thomas who is a US Army Veteran along with two other wounded veterans from White Plains, NY to Boston to be treated to a once in a lifetime visit to Fenway Park. They had a tour of the stadium, met the players, went to practice, were treated to a fabulous lunch and then the actual game where they were honored on the field by the Boston Red Sox Organization. They had a standing ovation and their names and military were announced and their amazed and happy faces were displayed on the jumbotron. I have not seen my son Michael so happy and appreciative of what PALS for Patriots and the Boston Red Sox Organization did for them. He could not stop talking about the amazing day he had an the lifelong friends he made that were on the flight along with him. All I can say is that I never knew this organization existed by I will make sure I let everyone I know be informed of all the good that they do for the sick and for our disabled military veterans. This was an amazing trip that will live a lifetime in the memories of both of my sons. They were so appreciative of the amazing opportunity. It really uplifted my disabled sons life and will continue to uplift him in his memories of the day. Thank you PALS!!

2 Heidi85

Client Served

Rating: 5

We had a wonderful experience with PALS during a March flight to the Shriners Hospital in Boston. Everything worked out so that we did not have to spend many hours traveling in a car from Northern Maine to Boston. We appreciate the flights that we received. Thank you again!

1

Client Served

Rating: 5

Because of PALS I will be able to have surgery for my Stage IV colon cancer. PALS provided my husband and I with a free flight to NYC from Minneapolis in January 2017 so that surgeons at Memorial Sloan Kettering Cancer Center could review my records and consult with me. Surgeons in Minneapolis said they could not do surgery but Sloan Kettering surgeons said they could do surgery. I would not be able to receive this care without the kindness and generosity of PALS. Everyone there, especially Karen and Barb, are so kind and helpful. I can't thank you enough!!

Volunteer

Rating: 5

I have had the great privilege to volunteer with this wonderful organization for several different events. You can see so clearly the amount of love, and compassion that is put into everything PALS does. Everything from arranged flight, to ground transportation, and the events are done with a big smile. PALs is unlike any volunteer organization you see these days.

1 Anne150

General Member of the Public

Rating: 5

Our 3 yr old great nephew is being treated for cancer and had to get to Sloan-Kettering in NYC for further testing and treatment. He cannot fly commercial air due to his low resistance to fight off any bacteria. Patient Airlift Services stepped in and got Elijah and his parents to NYC with services coordinator Barbara arranging it and Pilot Dan getting them to NYC on a smooth flight. We can't say Thank You enough to Patient Airlift Services for ensuring our precious cargo got to their destination!

1 Lisa222

Client Served

Rating: 5

In November 2011. , my daughter received a lung transplant. About a week later, she suffered a devastating stroke. We were hundreds of miles away from home and all alone . We did not know if she would survive. PALS stepped in and flew not only my father from Long Island but our daughter out of Baltumore as WellPoint be with us at UNC. We could never be more grateful. They are kind and always ready to help those facing the worst of times.

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2

Client Served

Rating: 5

They were able to fly my father and daughter to North Carolina to be with my daughter in the hospital after her lung transplant and stroke. What they were able to do for us is priceless. As a nurse I see how they serve the community. They are doing God's work

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