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Patient Airlift Services

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Nonprofit Overview

Causes: Disaster Aid, Health, Health (General & Financing)

Mission: Patient AirLift Services (PALS) is a 501(c)(3) non-profit charitable aviation organization that arranges free PALS Flights through our volunteer aviation community for individuals requiring medical diagnosis, treatment or follow-up, for compassionate assistance, for military personnel/ family requests through the PALS for Patriots Program, or for humanitarian purposes through our PALS Sky Hope Disaster Relief Program. PALS is located at Republic Airport in Farmingdale, NY and has arranged over 14,000 flights to date.

Results: Thanks to the support of our volunteer pilots, Auto pilots, volunteers and donors, we have been able to arrange over 14,000 flights since our inception in 2010. On average we are arranging 250 flights per month. We primarily serve the northeastern U.S. but have the ability to link with similar organizations outside of that area or utilize our commercial airline partners, such as Southwest Airlines, JetBlue, Cape Air, and Pen Air that generously provide us with commercial vouchers.

Geographic areas served: Northeast and Eastern United States

Programs: free medical, compassionate, military personnel, and humanitarian flights.

Community Stories

89 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

If not for the generosity of everyone associated with PALS we would not have able to adopt and care for 2 very high Medical needs children❣️They are simply amazing and our kiddos are thriving because of them❣️They are part of the village it take to give these kiddos a fighting chance

Volunteer

Rating: 5

As a volunteer at PALS, I have seen the great work and collaborative efforts the entire staff does to help people get transportation to the medical attention that they need.

Monica J.2

Client Served

Rating: 5

My husband and I had the great experience to take this service once we adopted our daughter and she had medical needs to see the doctors in boston Mass. I cannot express the love that these people have for others. I know we def. Appreciate the gift they have given us to be able to go all together to see our daughter doctors. I def. have to say we highly recommend these services to anyone with a medical need. THe love and care and support even if it is an hour flight is tremendous. Thank you again. I def will use this service again.

Client Served

Rating: 5

Being diagnosed with Stage 4 Metastatic prostate Cancer was a life change for my wife and i, After so many journeys to so many Health care providers i was beginning to to feel helpless with one of the turning points for my treatment and scheduling. i was unable to have my wife attend this meeting, i began to look for help and came across PAL, made the call and (AMANDA) answered the phone and took control. Amanda had taken all my worries off my shoulders and had made it all possible for my wife and i to attend the 7 hours of staging and scheduling at MSKCC/NYC and fly us back to Albany N.Y
One thing i became aware of is the Angels our Lord Christ sends to us to watch over and help us in our time of need PAL (Amanda) was one of those Angels and my Wife and i are so Thankful for there generosity and compassion it restores ones faith in Humanity and we both Thank them with all our hearts
God Bless Pal/Amanda and there entire staff . Very special souls they are !!
Fred and Robin

5

Client Served

Rating: 5

A huge THANK YOU being sent to PALS and Southwest Airlines! You made it possible for me to take my son from Iowa to Boston Children’s Hospital for second opinion. Although, we are still awaiting some results, we are so appreciative for the opportunity you gave us!

Client Served

Rating: 5

I want to shout out a HUGE THANK YOU to PALS and Southwest Airlines for making it possible for my husband and I to travel from Pennsylvania to San Diego for treatment of my Stage 4 Metastatic Breast Cancer. Everyone who coordinated my trip at PALS (especially Amanda) were so caring and helpful! What a wonderful team of compassionate people! Southwest personnel were all AWESOME with boarding, wheelchair and seating arrangements on all flights. I am now starting to reap the benefits of my treatment made possible by PALS and Southwest. God Bless you all!
Sincerely,
Theresa and Shannon

Client Served

Rating: 5

Needing assistance with a flight, I called Patient Airlift Services. The office personnel especially Amanda were wonderful having to make several calls over days to coordinate my trip. All were knowledgeable and so helpful. Absolutely above and beyond!!!

Candis V.

General Member of the Public

Rating: 5

My son Cannon has a rare genetic disease called Gaucher Disease. His treatment and follow up care required that we travel from South Louisiana to Fairfax, Virginia to see his specialist. His care is quite costly and PALS helped us in a time of need get to Virginia by providing us with Southwest Airlines vouchers. We are so appreciative! The entire PALS staff was so helpful and awesome to work with. They even got us set up with vouchers while they were working from home during a blizzard! Thanks PALS!!!!

Client Served

Rating: 5

words cannot describe the appreciation and love i wish to convey to Barbra of PAL ,and all those ,the staff/Crew at Presque Isle airport,the PenAIr pilots crew and Airline and the ground crew with PenAir at our deplaning in Boston ,and again with our return flight late that same day ,the setting up of handicap ramps at both ends of our flight and our return flight ..and the assistance of the Uber service in Boston ... all efforts were overwhelming and totally personal to Miki's needs in HER ,what turned out to be her/our last ditch effort with the Brain Cancer , she had been battling for a year and a half.... to say Thank You, pales to convey my/our eternal gratitude ! Ray J Gillilan for and with Miki Kazmarek

Client Served

Rating: 5

We absolutely love PALS! A year ago my then 6 yr old daughter was on a one year trial at Sloan in NYC to help prevent relapse of her stage 4 Neuroblastoma. PALS flew us on many trips during that year from Mass to NY for her treatment. The office staff at PALS is wonderful! They work hard to schedule flights to accommodate the patients. And the pilots are AMAZING! We met some truly wonderful people. Thank you PALS! We are forever grateful!
Marie & Serenity

Client Served

Rating: 5

I am a cancer patient who needed to fly from Cleveland to San Diego for treatment. PALS was an excellent resource that worked with Southwest to ensure my daughter and I would safely arrive in San Diego. The staff at PALS are very responsive and willing to work with you. The entire crew at Southwest was friendly, accommodating, and provided an enjoyable flight. I am so appreciative they were all able to help.

Thanks,

Denise

Michelle D.1

Client Served

Rating: 5

I was burned badly in a bonfire accident when I was 12 years old. It was PALS that got me back and forth to my ongoing Care with the Shriners. The pilots were always so nice. And did their best to accommodate. I am so thankful.... Don't know what I would of done without them, Shriners and the temples that coordinated everything... I made an amazing recovery. Thanks for everything PALS!

Client Served

Rating: 5

I don't think I can adequately find the words to express my sincere thanks and appreciation for all that PALS did for me.

Approximately one year ago, I was diagnosed with an extremely rare disorder. Unfortunately, the only available treatment was located 8 hours away. By some miracle, I happened to speak to someone who mentioned a service called PALS. I remember making the call and speaking with Barbara while shaking and crying. Could this really be true? Would it be possible to decrease my travel time and reduce the unbearable pain my body felt after each trip?

In short, the answer was yes.....in the form of two angels, John Bruno and Joseph Braddock. These two men, on their OWN time, were patient, kind and understanding of my situation.

The appreciation, gratitude and thankfulness I feel for what PALS and their two pilots did cannot possibly be put into words. I just hope all of them know what a difference they have made for me and my family.

In short, it does not seem enough to say "thank you. I only hope that " PALS and these two pilots" know how genuine and sincere it is.

Warmly,

Robin

Professional with expertise in this field

Rating: 5

PALS flights have helped many families get to and from Camp Sunshine in Maine! The staff are a pleasure to work with and go above and beyond to advocate for and share resources for the families we serve. The volunteer pilots truly love what they do and many families who come to Camp via PALS say the flight itself was truly a memorable experience. Thanks for all that you do!

justicenetwork

Donor

Rating: 5

I’ve been a donor to this organization for many years. The expertise, dedication and enthusiasm of the volunteers and staff are exceptional. I'm proud to say I support PALS and commend them for all their efforts on behalf of the less fortunate. PALS is a true blessing to all! Keep up the outstanding work.

Volunteer

Rating: 5

A wonderful experience and organization! As a pilot, I enjoy flying. But the best part of a PALS Mission is meeting a patient and their caregiver. There is no better experience than being able to help another family in need!

2 Gia N.

Client Served

Rating: 5

All I can say is that PALS is an absolute true blessing to our family. Honestly I can't imagine doing our journey with our daughter without them. We have had the most amazing expirence flying back and forth from Rochester NY to Boston Children's Hospital for treatments for our 1 year old daughter. Not only have they done this multiple times they all are the kindest people with the biggest hearts. Thank you thank you PALs for making this hard journey a little easier! We are so grateful

2 Lisa L.2

Client Served

Rating: 5

Pals flew my my daughter Ashley and myself to camp sunshine in Maine . Camp sunshine is ashley's favorite place,it is a family cancer retreat. Being a single mom makes it a rough trip for us to go by car. It usually takes us a whole day driving there and a whole day back. The flights gave us two more days to enjoy camp. The flights were about an hour and a half each way. Flying in a personal plane was the best experience we have ever had. It was personal, fun ,exciting, great pilots/people and beautiful scenery. Pals is awesome! Thank you so much for all you do!!!!

3 Michael De N.

Volunteer

Rating: 5

The PALS team is a top notch volunteer organization that makes an immeasurable difference on the life of patients by providing the transportation they need to receive the best treatment available to them.

1 Sarah Elizabeth C.

Volunteer

Rating: 5

I've been volunteering for Patient AirLift Services for over two years now. The amount of compassion the staff, volunteer pilots, and other volunteers put into helping others is incredible. They have provided services to multiple families I've referred to them. PALS has helped alleviate travel time for these families durning one of the most difficult times in their lives. Highly recommend.