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Patient Airlift Services

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Nonprofit Overview

Causes: Disaster Aid, Health, Health (General & Financing)

Mission: Patient AirLift Services (PALS) is a 501(c)(3) non-profit charitable aviation organization that arranges free PALS Flights through our volunteer aviation community for individuals requiring medical diagnosis, treatment or follow-up, for compassionate assistance, for military personnel/ family requests through the PALS for Patriots Program, or for humanitarian purposes through our PALS Sky Hope Disaster Relief Program. PALS is located at Republic Airport in Farmingdale, NY and has arranged over 14,000 flights to date.

Results: Thanks to the support of our volunteer pilots, Auto pilots, volunteers and donors, we have been able to arrange over 14,000 flights since our inception in 2010. On average we are arranging 250 flights per month. We primarily serve the northeastern U.S. but have the ability to link with similar organizations outside of that area or utilize our commercial airline partners, such as Southwest Airlines, JetBlue, Cape Air, and Pen Air that generously provide us with commercial vouchers.

Geographic areas served: Northeast and Eastern United States

Programs: free medical, compassionate, military personnel, and humanitarian flights.

Community Stories

77 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

I don't think I can adequately find the words to express my sincere thanks and appreciation for all that PALS did for me.

Approximately one year ago, I was diagnosed with an extremely rare disorder. Unfortunately, the only available treatment was located 8 hours away. By some miracle, I happened to speak to someone who mentioned a service called PALS. I remember making the call and speaking with Barbara while shaking and crying. Could this really be true? Would it be possible to decrease my travel time and reduce the unbearable pain my body felt after each trip?

In short, the answer was yes.....in the form of two angels, John Bruno and Joseph Braddock. These two men, on their OWN time, were patient, kind and understanding of my situation.

The appreciation, gratitude and thankfulness I feel for what PALS and their two pilots did cannot possibly be put into words. I just hope all of them know what a difference they have made for me and my family.

In short, it does not seem enough to say "thank you. I only hope that " PALS and these two pilots" know how genuine and sincere it is.

Warmly,

Robin

Professional with expertise in this field

Rating: 5

PALS flights have helped many families get to and from Camp Sunshine in Maine! The staff are a pleasure to work with and go above and beyond to advocate for and share resources for the families we serve. The volunteer pilots truly love what they do and many families who come to Camp via PALS say the flight itself was truly a memorable experience. Thanks for all that you do!

Donor

Rating: 5

I’ve been a donor to this organization for many years. The expertise, dedication and enthusiasm of the volunteers and staff are exceptional. I'm proud to say I support PALS and commend them for all their efforts on behalf of the less fortunate. PALS is a true blessing to all! Keep up the outstanding work.

Volunteer

Rating: 5

A wonderful experience and organization! As a pilot, I enjoy flying. But the best part of a PALS Mission is meeting a patient and their caregiver. There is no better experience than being able to help another family in need!

2 Gia N.

Client Served

Rating: 5

All I can say is that PALS is an absolute true blessing to our family. Honestly I can't imagine doing our journey with our daughter without them. We have had the most amazing expirence flying back and forth from Rochester NY to Boston Children's Hospital for treatments for our 1 year old daughter. Not only have they done this multiple times they all are the kindest people with the biggest hearts. Thank you thank you PALs for making this hard journey a little easier! We are so grateful

2 Lisa L.2

Client Served

Rating: 5

Pals flew my my daughter Ashley and myself to camp sunshine in Maine . Camp sunshine is ashley's favorite place,it is a family cancer retreat. Being a single mom makes it a rough trip for us to go by car. It usually takes us a whole day driving there and a whole day back. The flights gave us two more days to enjoy camp. The flights were about an hour and a half each way. Flying in a personal plane was the best experience we have ever had. It was personal, fun ,exciting, great pilots/people and beautiful scenery. Pals is awesome! Thank you so much for all you do!!!!

2 Michael De N.

Volunteer

Rating: 5

The PALS team is a top notch volunteer organization that makes an immeasurable difference on the life of patients by providing the transportation they need to receive the best treatment available to them.

1 Sarah Elizabeth C.

Volunteer

Rating: 5

I've been volunteering for Patient AirLift Services for over two years now. The amount of compassion the staff, volunteer pilots, and other volunteers put into helping others is incredible. They have provided services to multiple families I've referred to them. PALS has helped alleviate travel time for these families durning one of the most difficult times in their lives. Highly recommend.

3 Kaitlin K.

Volunteer

Rating: 5

We first met Jaime and PALS when they partnered with Candlelighters NYC (another non-profit group helping kids with cancer) and they threw a party for the kids. Some of my best memories from that night are my daughter, Delaney and her best friend RJ spending precious moments together. RJ lost his battle later that year and photos and memories are what we have to cherish. PALS will always hold a special place in our hearts. And we LOVE Jaime!!!

3 tflood1965

Volunteer

Rating: 5

I have been a volunteer pilot with Patient Airlift Services for over 2 1/2 years and flown over 40 missions.
Patient Airlift Services provides an invaluable solution for people who need access to medical treatments that is often a great distance from where they live. It's fair to say that without Patient Airlift Services, many of the patients would simply not have access to the best medical treatment that gives them their best chance to be healthy again! What could be a 5 or 8 hour drive to their treatments can be flown in 1 to 2 hours, easing their burden of travel, and at no cost to the patient.
It's a privilege to fly for Patient Airlift Services, and an even greater privilege to fly the courageous patients we serve.
The work that Patient Airlift does truly changes lives, 1 flight at a time!

3 Jim C.3

Volunteer

Rating: 5

I have been a volunteer pilot for PALS since it started in 2010. It has been a great organization...from the staff, the board of directors, the pilots, and all the other volunteers, we are dedicated to helping those in need of transportation for medical care, compassion flights, and our Patriots. I am honored to fly for...and support PALS!

3 Ken D.1

Volunteer

Rating: 5

As a volunteer pilot for Patient Airlift Services I have only great things to say about them. They provide free flights to patients that would otherwise need to make long, uncomfortable trips to receive treatments. They show extraordinary attention and care to these patients. They facilitate these flights with excellent communication and follow through. They treat their volunteers with respect and value their service. They execute their mission with a positive attitude that reflects throughout the whole organization. All this makes me extremely grateful to serve with them.

3 Lin C.1

Volunteer

Rating: 5

As a volunteer pilot for PALS, it’s very rewarding to know I am making a difference in the lives of those that are experiencing medical needs and transportation via flight can help ease the burden. The level of precision that the staff has to help coordinate the flights is above compare.

3

Professional with expertise in this field

Rating: 5

Our pediatric cancer nonprofit, Band of Parents, is thrilled to partner with the top-notch staff and pilots at PALS to help our neuroblastoma families. Thanks to PALS, our affected children can get free flights to the top cancer centers throughout the country for treatment. Recently, one family contacted me desperate for a flight from the midwest to New York's Sloan Kettering; it was a weekend, but the dedicated PALS team got right back to them with reassuring information. This is an organization that walks the walk -- they are truly "PALS" to the must vulnerable among us.

3 Diane L.3

Client Served

Rating: 5

My husband Joe was diagnosed with tongue cancer and decided to get valuable opinion from some of the best oncologists in the country at the Dana Farber Cancer Institute. A patient coordinator hooked us up with Pals. They are a non profit organization that helps with the traveling needs of cancer patients. There is no charge to the patient and a companion...They are awesome! They booked the flights and arranged for ground transportation to and from the hospital and airport! What a great team! Courteous and understanding, they made it easy and relieved me from the burden of all that bureaucracy so I could concentrate on my husband....Thank you Dee, Thank you Karen and the rest of the Team! You guys Rock!

3

Client Served

Rating: 5

I am a cancer patient whom resides in the state of Maine. Dana Farber has been part of my treatment for two years now. Before I knew about PALS traveling to Boston became difficult. I use to depend on the bus, this way of travel became time consuming and dangerous to my immune system. I was introduced to PALS during a cancer retreat in Vermont, I have used them ever since. The employees along with many pilots are professional and very kind and understand the obstacles that go along with a cancer diagnosis. Kudos to this non-profit organization, keep up the great work.... :)

3

Professional with expertise in this field

Rating: 5

PALS has helped many children (and their family) get to treatments far from home! Many of the children Ellie's Hats works with trust PALS! Time and time again their pilots are kind and caring. Great job PALS!

3 Karen S.3

Client Served

Rating: 5

I manage a cancer facility in Baltimore that houses cancer patients while going through treatment. PALS has assisted numerous families flying to treatment and back home. They genuinely care about patients and supporting the caregivers. I am proud to use this service for my cancer patients and honored to be a volunteer.

3

Client Served

Rating: 5

PALS transported my 2 children to a camp this summer for kids with cancer and their siblings. The pilots were amazing and although my daughter has special needs, there was no big deal and they treated both of them with care and concern. The kids thought the flight was awesome and "Mom" was at ease and trusted they were safe. They are already talking about next year!! Thank you PALS!

4

Client Served

Rating: 5

Declan was diagnosed with rhabdoid tumor at 21months,he is now 14 with some late effects- but a healthy kid. Declan’s favorite place in the world is Camp Sunshine in Maine, and PALS flew us there....Declan’s safe place where everybody understands Declan & cancer. Not only did PALS fly Declan -they were so informative, got Declan inovoled with explaining all the details of flying, which made Declan feel so special! Thank you PALS for bringing Declan to his happy place!!!!