Over 1.8 million nonprofits and charities for donors, volunteers and funders

2021 Top-Rated Nonprofit

Operation New Hope

535 pageviews

Add to Favorites

Share this Nonprofit

Donate

Nonprofit Overview

Causes: Crime & Law, Inmate Support, Job Training, Prison Alternatives

Mission: We provide support, life and job skills training for people with a history of involvement with the criminal justice system, and place them in employment that offers a sustainable quality of life.

Target demographics: Operation New Hope works to build a stronger community by creating opportunities to realize second chances and reduce recidivism.

Geographic areas served: Northeast, Northwest, and Central Florida

Programs: At Operation New Hope, we created a program to address the problems, concerns, and expectations surrounding employing the formerly incarcerated. Implementing a comprehensive 4-pronged approach (case management, supportive services, job training, and job placement assistance), our Ready4Work reentry program ensures each client succeeds. Upon acceptance into the program, participants are required to remain drug-free and attend a comprehensive job training program. Clients also receive wraparound supportive services tailored to meet their personal needs and goals. Upon acceptance into the Ready4Work program, participants are required to remain drug-free and attend a comprehensive job training program featuring life and employment skills. Clients also receive wraparound supportive services tailored to meet their personal needs and goals. Clients are paired with a Licensed Mental Health Counselor and Case Manager who develop and implement an individualized plan of care. Because children of formerly incarcerated parents are 7x more likely to become offenders themselves, our clients with children are paired with a Breaking the Cycle coordinator to create individualized family support and reunification plans designed to correct the cycle of generational incarceration. Each client is also assigned a Job Coach to provide guidance and support, leading to job placement with targeted employment partners. We also partner with post-secondary educational institutions and offer vocational training to provide our clients with a competitive edge that leads to living wage employment. Our team works closely with employers to help them understand the value of hiring Ready4Work graduates which strengthens families and the economy in the communities we serve. Poverty and financial hardship for the formerly incarcerated are main drivers of recidivism. To alleviate immediate financial hardship, clients can earn incentives and stipends while enrolled in the program, and receive financial support to address transportation, vital documents, food and clothing. We partner with transitional houses and pay up to $2,400 per client to ensure safe and stable housing for returning citizens. This support allows clients up to 3 months to focus on securing living wage employment and developing the healthy habits needed to be successful upon reentry. We build stronger communities for formerly incarcerated people by creating opportunities through strategic partnerships with faith-based organizations, local businesses, community partners, and the judicial system. We partner with other nonprofits like Rethreaded, Goodwill, RESTORE, Catholic Charities, Church of Eleven22, Sulzbacher Center, and Agape Health. Our Ready4Work program works. The success of the program is evident in the transformation stories of our clients, enhanced hiring practices for employment partners, healthier communities and families, and better public safety. Our recidivism rate illustrates the success and cost-savings of our programs. The Florida Department of Corrections reports a 3-year recidivism rate of 24.5%. Our Ready4Work program reports a 3-year recidivism rate for the same cohort of 8.64%.

Community Stories

16 Stories from Volunteers, Donors & Supporters

1

Client Served

Rating: 5

Operation New Hope gave me hope when I had none. I was accepted right after getting released from jail and coming off of a relapse from sobriety.
ONH took care of necessities so I could focus on getting healthy and finding employment. I will forever be grateful to the staff and organization. Today I have my life back! ♥️

Comments ( 1 )

profile

OperationNewHope 10/22/2021

So happy to hear! Thank you!

2

Client Served

Rating: 5

Operation New Hope provides genuinely valuable services for people who nees them most. I ended up achieving my own job placement but I still use the resume which ONH staff prepared for me and it has doubtless been a valuable tool in my emoyment process. The staff here shares a sincere concern for the success of their clients and are very committed to their work.

Comments ( 1 )

profile

OperationNewHope 10/22/2021

That is awesome to hear! Thank you!

2

Client Served

Rating: 5

I tried so hard to stay out of trouble, but after an accident and surgery I developed a drug addiction. I suffered alot of doom and gloom and was even arrested one time. I thought my future of ever having a successful career was over. While in treatment a peer support counselor recommended Operation New Hope. They looked into my past arrest and discovered I was never convicted therefore was able to pass a Level 2 background check. That news gave me so much confidence back. I then completed ONH Ready4Work program and got a job at Amazon. ONH did so many amazing things for me like helping me pay rent at my halfway house once I completed treatment and helped me replace and renew my drivers license after my wallet was stolen. This December 2021 I will celebrate 2 years sober and I now work at one of Jacksonville's major hospitals!

Comments ( 1 )

profile

OperationNewHope 10/19/2021

Thank you so much! What an amazing story!

2

Client Served

Rating: 5

Operation New Hope really helped me get a job. Recommend it to anyone the qualifies.

Comments ( 1 )

profile

OperationNewHope 10/19/2021

Thank you so much!

2

Client Served

Rating: 5

I just typed a really long message and pressed the wrong button and it all erased I think. Which reminds me of a virtue, patience, taking my time and focusing on one task at a time. Bad cannot come from doing good so I like to encourage myself and the guys to know that if you just take it one day at a time and one small choice at a time then one right decision can turn into another and it can pave the road to our new lives. I would like for everyone involved to take advantage of the benefits of operation New Hope. If you remain optimistic and positive. Nothing can stand in your way and I know we have heard that many times before but just like you voluntarily entered the program, you can continue to move forward one choice at a time. If it seems overwhelming just know that you don't have to figure it all out today. All you have to do is stay focused today and tomorrow will take care of itself. Nothing comes without putting the work in. Through hard work and dedication you will have all the good things life has for you. Stay consistent.

Comments ( 1 )

profile

OperationNewHope 10/19/2021

Thank you for such great words and a great message!

3

Client Served

Rating: 5

My name is George Daniels and I'm a graduate from the program (2018-19). This is the most effective transition program I've ever been a part of.
They have the best instructors, and the rest of the staff is also top notch! If you need help and want to get your life on track, I would highly recommend this program to you. Even after graduation the door is always open for you to come in and discuss whatever needs you have.

Comments ( 1 )

profile

OperationNewHope 10/18/2021

Thank you so much! We are happy to hear this.

2

Client Served

Rating: 5

Hello, my name is Andrew Rhames, and I came to Operation New Hope looking for a new start on a better life. I’m originally from North Carolina and I moved to the Jacksonville Florida area in April, 2021. Just being released from prison, I needed to reestablish myself back into society. Operation New Hope helped me accomplish this goal. This program gave me the resources, and job preparation skills to enter society’s work force. The program is still helping me further my career in today’s work force and I’m greatful for the opportunity to have been apart of this wonderful program. I recommend this program to all individuals, male and female that have had setbacks do to wrong decisions that were made in there life. This program helps individuals rebuild and reshape there lives for a positive and productive future in society. Again, I thank Operation New Hope for giving me a chance to be apart of there wonderful, amazing program. Thank you.

Comments ( 1 )

profile

OperationNewHope 10/18/2021

Thank you so much for such kind words!

2

Client Served

Rating: 5

Operation New Hope is a great place to get back on your feet after prison . They helped me gain training in area's I've never had training before . The also helped me gain custody back of my children . They have so many resources they provide . If you want to change your life they are there to help . If you take it seriously and put in the work they will help you accomplish your goals . I've been out of prison almost 4 years I'm living the best life I've ever had . They help with paying your transition housing for 3 months pay you to attend their organization get you training that you chose . Help you with your mental health , food stamps, insurance , getting your GED , drivers license and much much more . I highly recommend going to Operation New Hope if you want a fresh start and a new life . If it worked for me it can you .

Comments ( 1 )

profile

OperationNewHope 10/18/2021

Thank you so much! Happy to hear you are doing well!

2

Client Served

Rating: 5

Operation New Hope was a life-changing experience for me. After discovering them back in 2020, I very quickly learned how helpful they are to the community and society as a whole. Second chances are so important, as they help show that nobody is beyond turning their lives around. The program and the staff helped me realize that even though I hade made a mistake in my life, I could still re-enter and function within society in a normal capacity. The necessary soft and hard skills that you're taught aren't just useful right after incarceration, but they will carry you through the rest of your life. I cannot recommend this program enough when I have the opportunity. Anyone who goes trough the doors of ONH will always come out the other side better as a person, a citizen, and employee.

Comments ( 1 )

profile

OperationNewHope 10/18/2021

Thank you so much! Glad to hear you are doing well!!

2

Client Served

Rating: 5

Years ago I was a client of ONH and now I manage the restaurant I started working at while i was there. Recently i came back to ONH to register as an employer. I conducted an interview with a current client last week and he did great. Mr. Matthews is still a great teacher.

Comments ( 1 )

profile

OperationNewHope 10/18/2021

Thank you so much! So happy to hear that you are still involved with ONH!

2 CharLoves

Client Served

Rating: 5

I was a client served back in 2005-6 and now I am a board member, this says a lot about giving people second chances. The help and love I received from the staff and President were amazing. I did not "feel" like an outcast while I was going through the classes and mentorship. Serving your sentence in prison is the first step of rehab, the second step is coming home and becoming a law-abiding citizen. With no direction or help, you are set up for failure and then begin recidivism. WIth ONH, I received a circle of support and accountability that was solid and free! I received a good job, which I have been employed for 16 yrs. this year. ONH help me get back on the narrow side of the road, the broad road does lead to destruction. I am so thankful for what they have given to me, a second chance!

Comments ( 1 )

profile

OperationNewHope 10/14/2021

Thank you so much for sharing your story!

4

Client Served

Rating: 5

When I got out of prison in 2019,I truly didn't know what to expect or how my life was going to be....
I went to operation new hope, nd really dedicated myself into the program....Mr Daryl Matthew's is the best teacher anyone can ask for....my case worker Ms Cynthia Dean,nd my job coach Mr Ken McCoy,help me with everything I needed....
Operation New Hope,teaches you value,on how to stay out of trouble and help you find a job...
I'm glad I came and completed the program, nd I still email them to let them know how I'm doing...
I would recommend anyone who is just getting out of jail or prison to attend the program

Comments ( 1 )

profile

OperationNewHope 10/14/2021

Thank you so much! We are happy to hear you are doing well.

3

Client Served

Rating: 5

I'm so glad and thankful and grateful to have gotten into operation New Hope coming out of prison and getting into the program was a big help for me and a life changer and a second chance at life they got me ready for work just like they say they do,, they help me out with housing clothes to wear food to eat and some money to spend on things that I needed,, the people there are fantastic terrific wonderful amazing people they are really big help,, just get really serious make it up in your mind about what you want to do in life when you want to go or what your next step should be,, operation New Hope can help you in a very big way,, I'm so thankful and grateful and glad I got into the program coming out of prison,, they are a great non-profit organization,, the best in my book,, get into the program and show up and stick with it you'll be so glad you did,, the people that work there are awesome,, they are really there to help you,, just reach out for it grab it take it,, and hold on tight,, if you put your mind to it and you're serious you can make it you can do it operation New Hope can help,, thank you once again operation New Hope for helping me out when I needed it the most..

Comments ( 1 )

profile

OperationNewHope 10/04/2021

Thank you so much!!

2

Client Served

Rating: 5

Operation New Hope changed my life. When I got of prison I had no idea what to do with my life. I felt like no one would ever give me a chance. ONH taught me how to build my confidence back up! They refreshed my workforce skills and provided me with an opportunity to practice in a safe environment! I had to move out of Jacksonville during the pandemic and I got a job with ATT. I have been at the same job for over one year. I make enough to support my family. I kept a folder full of everything they gave me so I could have it to fall back on. I made friends here that I still keep in contact with. I was also baptized and gave my life to God. The love ONH shows is unconditional and very much appreciated. I’m living my best life now! Thank you so much to everyone that believes in second chances. You make the world a better place.

Comments ( 1 )

profile

OperationNewHope 10/04/2021

Thank you so much!! We are happy to hear you are doing well.

3

General Member of the Public

Rating: 5

Operation New Hope is a great non-profit that help change lives and generations. I first encountered being a client in 2014 and soon after graduating with my Associates in 2015, I was able to become an employee. Great people that work there. If Operation New Hope was in every city of America, recidivism would greatly decrease. At the end of the day, you become family. Its amazing to see what great talent comes out of the Prisons. Can any good thing come from Prison? Arrive at 1830 N. Mainstreet and you will see!

Comments ( 1 )

profile

OperationNewHope 10/04/2021

Thank you so much! We are happy to have you in the family!

3 Kendal M.

Professional with expertise in this field

Rating: 5

Operation New Hope is a wonderful organization that assists returning citizens with support services to navigate re-entry back into society once released from jail or prison. I was blessed to begin my experience as an intern through Americorps in 2015 and ultimately became a staff member in 2017. Professional development, staff interaction, and community resource awareness is top-notch. I've been a Job Coach as well as a Case Manager with this team to date, Truly Blessed program!! Strongly recommended!!! Ken McCoy

Comments ( 1 )

profile

OperationNewHope 10/04/2021

Thank you so much!!