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Operation Kindness, The North Texas No-Kill Shelter

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animals, Wildlife Sanctuaries

Mission: To care for homeless cats and dogs in a no-kill environment until each is adopted into responsible homes and to advocate humane values and behavior.

Results: Operation Kindness is the original and largest no-kill animal shelter in North Texas. It was founded in 1976 in Garland, Texas, as a no-kill shelter for homeless and abandoned dogs and cats. In the 42 years of service, Operation Kindness has rescued and re-homed over 100,000 cats and dogs. The shelter facility has expanded and improved over the years, starting out as a small shelter in a renovated veterinary clinic, to our current facility, which houses a full surgical center, a large-dog building, a screened in cat porch, and landscaped, tree-lined walking trails around our four acre campus. Our three most significant program focus areas, as outlined in the current strategic plan, are the Adoption Program, the Surrender Prevention program, and Humane Education outreach.

Target demographics: homeless, abandoned, abused and neglected dogs and cats in our community.

Direct beneficiaries per year: 4,887 animals

Geographic areas served: North Texas

Programs: rescue, adoption, surrender prevention and humane education.

Community Stories

19 Stories from Volunteers, Donors & Supporters

1

Professional with expertise in this field

Rating: 5

I adopted my best friend, Pippa, from Operation Kindness in 2013. It was a fantastic adoption experience and I highly recommend Operation Kindness to everyone I know. My sister has also adopted from there! They really care about the animals and provide top-notch medical treatment.

1

Client Served

Rating: 5

I had been volunteering at Operation Kindness for two weeks when I first saw Coy. I was helping with “Shutter Pups,” a program where a photographer comes to take photos of the dogs for Operation Kindness’ website. It was a Tuesday morning, and almost all of the other dogs in the Large Dog area (now Callie’s Room) were barking and carrying on like they sometimes do—not Coy. Coy was sitting quietly in a pristine kennel with her ears up and her tail wagging slightly. As I removed her from her kennel to go get her picture taken, I was charmed by her sweet and gentle nature. She smiled big for her photo and I returned her to her kennel, but I continued to think about her all day…and the next day…

When I returned to Operation Kindness to help with photos again on Thursday of that same week, I was shocked to see Coy still there. “How could someone not have adopted her?” I thought to myself. Once all the dogs that needed to be photographed that day had been, I decided to spend some extra time with Coy and take her for a little walk (which she desperately needed; she was 50 pounds when I first saw her). As I was walking her, I spoke with a fellow volunteer about how I couldn’t believe that a dog so wonderful had not yet been adopted. She told me that Coy might have a harder time getting adopted because of her age (she was five years old) and the fact that she wasn’t a purebred. I didn’t know what to think, but I DID know what to do…

Upon leaving the shelter that day, I immediately called my husband and said, “I don’t ask for much and I don’t need much…but I think I need this dog.” We discussed everything (“Who will let her out during the day?” ‘What about the cats?”), and we both returned to the shelter that same night after he got off work. I was already in love with Coy, so I was thrilled when she took to my husband like he was her new best friend. The incredibly knowledgeable staff at Operation Kindness performed a “cat test” with Coy and determined that she would pose no threat to our four kitties (three of which came from Operation Kindness). We completed the adoption process, and she was snuggled up next to us in bed that night of Thursday, May 4th of 2017. She transitioned seamlessly into our lives, and she and our (now) five cats get along swimmingly. Coy has also lost over ten pounds and is a healthy 38 pound angel. I am eternally grateful to Operation Kindness not just for the wonderful work they do but also for uniting me and my “soul mutt.”

The first two photos are of Coy when I first met her. The third photo is her enjoying a car ride earlier this month (she loves a good car ride).

2

Volunteer

Rating: 5

I adopted Clayton from Operation Kindness in September 2014. He was transferred from another shelter needing medical attention. Operation Kindness provided medical care and soon he was ready for adoption. I am so thankful to OPK for rescuing Clayton.

2 Jan Macauley J.

Client Served

Rating: 5

This shelter is the best. They save so many animals and when you go to find your new family member they are attentive and compassionate. It’s clean and the animals are well cared for. We adopted our sweet Oliver (formerly Paulie) who is a love and now a happy, spoiled guy.

2 Colleen L J.

Volunteer

Rating: 5

I've been volunteering with Operation Kindness for 15+ years and have adopted several babies who have enriched my life 10 fold. Sadly I've had to say goodbye to some due to age and natural causes. Olivia (cat) & Bianca bring indescribable joy. Operation Kindness made it possible.

3 Diane R.3

Volunteer

Rating: 5

I was so impressed with the beautiful facility and how well all the animals were taken care of by the wonderful staff. The dogs are happy, you could see it, regular walks, play time, comfy clean bedding, awesome toys and very well fed. I joined up and became a volunteer in March 2017 and adopted my beautiful little Maltese Lily in April 2018. I saw her the day she arrived and knew she was meant for me! Medical gave her a teeth cleaning, updated shots and made sure she was healthy and ready to go. Thank you Operation Kindness for all that you do to care for all the homeless animals, you guys rock!! I’m so honored to be a part of this awesome organization.

2 Tracey T.1

Volunteer

Rating: 5

Operation Kindness is a true blessing to N Texas! I have both fostered and adopted with them. It’s amazing how compassionate these people are, and what they are willing to do for animals, especially neglected and abused ones. If I lived closer, I would be there every day! I first fostered Timber when he was found with a badly broken back leg, around 7 weeks old. After the wonderful vet staff realized how painful the break was and that it would be very difficult to heal his leg, they had to amputate. I took care of him afterwards. OK has the best vet staff in the world- always helpful and available. Timber healed and I fell in love with him. I adopted him ( now one of 4 that I adopted from OK). Thank you OK for helping him!!!

2 Nicole E.1

Volunteer

Rating: 5

I became aware of Operation Kindness in December of 2016. I found out a neighbor had given up their dog to the city shelter and Operation Kindness took her in. I was very upset because this was an older dog and one I had cared for multiple times. I went in to Operation Kindness and asked if I could visit with her and seeing I was visibly upset they staff allowed me to say a goodbye to her. I say goodbye because the next day she was adopted! The staff so kindly told me a little about the match. I became a volunteer a week later. The staff is so amazing.

2

Donor

Rating: 5

I adopted Bailey from Operation Kindness and it has been the best decision of my life. He was extremely socialized and well adjusted when I adopted him. He came from a puppy mill and Operation Kindness saved his life. Operation Kindness neutered him and gave him all his age appropriate shots. The staff and Volunteers were amazing and helpful. The facility was extremely clean. I would recommend this shelter to anyone looking to adopt a dog or cat. I am so impressed with Operation Kindness that I am not also a Donor and a Volunteer. Please support this wonderful organization. I am forever grateful to Operation Kindness!

2

Donor

Rating: 5

What started out as a temporary foster that was supposed to last just two weeks...a year later, Brittany is the best thing to happen to our family. Because of her "tortietude", she was considered quite the diva of the shelter. I remember visiting her at the shelter for a few months and walking into the cat room and saying "where's my girl?" and she would wake up, jump down and greet me at her door with a smile. I decided after talking to some of the staff that I would agree to give her some time outside the shelter for a couple of weeks. I fell in love on the way home from the shelter and never looked back. She loves my other cats, greets me and my husband at the door, and follows us everywhere. The loving staff at Operation Kindness always claims all animals as their "favorites" but I know Brittany really was. They always take extra time out of their day with each and every animal. They are truly filled with joy when a pet gets to go home with their family. They always go the extra mile and make each relationship personal. Thank you for taking such good care of my baby!

2 Carla N.2

Client Served

Rating: 5

4 years ago I saw a Chihuahua on Operation Kindness' Facebook page that I knew was meant to be mine. I went that same day to get him, and I had such a wonderful experience with the staff. They were all so friendly, super helpful, complimentary and informative. My three-legged Chihuahua, Trip, and I are a match made in Heaven. He had heart worms and they took such excellent care of him throughout his treatments, which they also provided free of charge. I can't express my appreciation to Operation Kindness for being so great with my little man! 4 months ago I decided it might be time to get Trip an (older) companion. I saw Annie on their Instagram that very same day and went to go get her. She's the sweetest girl and we're a happy little family. The lengths that Operation Kindness goes to for these animals and the genuine care they provide are so remarkable, and they're worth 100 stars in my book!

1

General Member of the Public

Rating: 5

They about 60 Cats and kittens that are at 13999 or 14000 Goldmark. The building is right in the back of Spring valley movie studio grill or o. The side of Sonic on spring valley rd. Apparently a lot of people have been leaving a bag of cat food and water and I have been feeding them for 3mths. I rescue 10 kitten 7 has been adopted. Well I have talk to the owner about why are they throwing away their food and water. They said the city said to starve them and so thats what they are doing. I just had heart surgery but I dont know if I can continue to feed them. Please anyone who can help them. Im trying to have them put on more weight. But some have gotten skinny because I would leave the food and in a hour Im back its in the dumpster. Here's a good photo of them when they were fatter. So please save them and mire them to a colony were they will be safe. No animal should be treated that way its in human.

4

Client Served

Rating: 1

I have never been so disgusted with the way this staff treated me during my recent adoption of a kitty. I adopted a kitty even after being talked down to like I'd never had a kitty in my life. I've grown up around kitties my entire life. I then experienced medical problems with the kitty only 3 days after adoption. Brought him to a vet that op kindness suggested. Paid $250 to get the kitties tapeworm removed. Then was told by OK that I could've brought the kitty in for free treatment by them. I then had behavioral issues with the kitty. After patience and training my kitty did not calm down so I decided with a heavy heart to bring him back. Sobbing in the lobby while bringing him back I was then talked down to by another staff member being told "don't cry" and "we can just exchange him for another cat", talking about my kitty like he's a cologne that can be exchanged if I don't like it. I brought the kitty back after only a week of having him and was told by the supervisor that I could not get back my $135 adoption fee even though I only had him for a week AND paid for his tapeworm removal. I would NEVER suggest this shelter to anyone. What a horrible way to treat a customer and make me feel insignificant. OK should be ashamed of themselves.

1 Veterans1Supporter

Volunteer

Rating: 5

Just an all around great organization! They recently cleared out their entire shelter in one day. Just simply awesome.

2 Robert115

Donor

Rating: 5

Operation Kindness is the oldest and largest No Kill Shelter in Texas. They provide many services to help support the adoption of homeless pets of all kinds. They make a positive impact on animals lives and provide many services to support the community. Last week they had Santa Claus onsite for Christmas pictures with pets to raise funds to support their programs. This event was very well attended by the community and this is a great group of volunteers.

3

Board Member

Rating: 5

I became aware of Operation Kindness when a stranger dropped two puppies in the bed of my truck while I was inside shopping at my local grocery store. The pups were scared and had no home. I couldn't take them as I had a 6 month old puppy plus a senior dog. Operation Kindness helped connect us with a donor and they were indeed adopted! That was 2005. 8 years later I am now working with the group as a board member. It has been a phenomenal experience for me. Our board is a diverse group of folks who all have the animals at the very center of our efforts. We strive to be a smart, hard-working, active board and because of that I think the halo effect on the animals is a positive one. We have an outstanding group of staff and volunteers that make the group successful - Operation Kindness has helped save and adopt over 75,000 homeless animals since it's inception.

2

Volunteer

Rating: 5

As a donor, longtime volunteer, adopter and former Board member, I feel very lucky to be part of Operation Kindness. It is a first rate organization with a professional, committed board, and excellent, caring, animal-loving Staff. This No-Kill shelter is Nirvana for the animals that are lucky enough to be temporary residents until they find their forever homes. The volunteers are committed and wonderful folks.

Review from Guidestar

1 John Bales

General Member of the Public

Rating: 5

(My review is for the location in Carrollton, TX) I believe in Operation Kindness. I financially give to Operation Kindness. I've adopted two of the best kittens I've had from them. Operation Kindness does a great job in caring for and finding homes for companion animals. They have a beautiful shelter that is clean and well lighted, staffed mostly by volunteers. They now have medical staff available at te shelter who can provide medical care, spaying/neutering services, and checks out cats/kittens and dogs/puppies before the adoption is completed. I am glad to see there are no over-paid staff/executives listed here. There are a lot of fundraisers but they are necessary to bring in money to care for the animals entrusted to them. Believe me, the adoption fee doesn't begin to cover the cost of food/litter/medical care for the cats and dogs they care for. Some are older and will be there lifelong since most people want kittens and puppies rather than older animals. Some have medical problems that essentially make them unadoptable. After having two cats that had serious medical problems at a young age and the escalating cost of caring for them, I have a greater understanding of the costs of caring for a pet. Operation Kindness does a wonderful job and I highly believe in them and wouldn't hesitate to give my charitable dollars to them!

Previous Stories
5

General Member of the Public

Rating: 5

(My review is for the Carrollton location) I believe in Operation Kindness. I financially give to Operation Kindness. I've adopted two of the best kittens I've had from them. Operation Kindness does a great job in caring for and finding homes for companion animals. They have a beautiful shelter that is clean and well lighted, staffed mostly by volunteers. They now have medical staff available at te shelter who can provide medical care, spaying/neutering services, and checks out cats/kittens and dogs/puppies before the adoption is completed. I am glad to see there are no over-paid staff/executives listed here. There are a lot of fundraisers but they are necessary to bring in money to care for the animals entrusted to them. Believe me, the adoption fee doesn't begin to cover the cost of food/litter/medical care for the cats and dogs they care for. Some are older and will be there lifelong since most people want kittens and puppies rather than older animals. Some have medical problems that essentially make them unadoptable. After having two cats that had serious medical problems at a young age and the escalating cost of caring for them, I have a greater understanding of the costs of caring for a pet. Operation Kindness does a wonderful job and I highly believe in them and wouldn't hesitate to give my charitable dollars to them!

Review from CharityNavigator