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2018 Top-Rated Nonprofit

Operation Asha

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Nonprofit Overview

Causes: Health, Human Service Organizations, Human Services, International, International Relief, Public Health

Mission: Expand access to services and products of a high quality at affordable prices among disadvantaged communities worldwide with a focus on delivery of health services. We do this by providing the last mile connectivity, i.e. health service delivery at the doorsteps of the under-served.

Results: 1. 30,000+ TB patients treated in more than 3000 disadvantaged communities. 2. 5.86 million people educated about TB in India and Cambodia. 3. More than 10 MDR patients successfully treated. 4. 63 MDR-TB patients under treatment. 5. Supporting one XDR patient and one XXDR patient with medicines and protein supplements. 6. Distributed 570,000 painkillers, 780,000 antacid tablets, 315,000 antiemetic tablets, 240,000 iron tablets, 45,000 calcium tablets, 30,000 condoms, 12000 sachets of Oral Rehydration Salt, 3,500 packets of protein supplements, 5 tons of food and 4000 blankets. 7. 24 Female TB patients were provided vocational training to prevent them from being abandoned by families. 8. $150/year increased income through reinstated productivity from TB treatment (Govt. of India) equivalent to an annuity of $1,857. Thus, treated patients have benefited by a whopping $56 million. 9. $13,000 saved by economy for each person treated (Annual TB Report 2011: Govt. of India): Indian and Cambodian economies have saved $390 million. 10. 190 disadvantaged persons provided dignified sustainable full time work. 11. Income of 178 micro-entrepreneurs in disadvantaged localities, who work as partners of Operation ASHA enhanced substantially. 12. Social return on investment of 3217%. In other words, for every dollar invested, the society and the economy benefit by $32.17.

Target demographics: Disadvantaged TB patients

Geographic areas served: India and Cambodia

Programs: TB treatment and affordable high quality health services to disadvantaged people at their door steps.

Community Stories

412 Stories from Volunteers, Donors & Supporters

2

Volunteer

Rating: 5

I have seen first hand the work that Operation ASHA has done, visited their centers and talked with their CHWs and patients. By all means they are helping their communities to combat the TB epidemic at the greatest ease to the patients possible. Moreover, they are providing jobs to slum dwellers to work as CHWs. These CHWs are having outstanding impact and are making more money than they normally would be able to coming out of the slums -- all while giving back to their communities. Great work, I highly recommend OpASHA to all.

Professional with expertise in this field

Rating: 5

Operation ASHA's mission is to help develop a disease-free society characterised by freedom from suffering and want. True to their ethos, not only do they provide healthcare services to disadvantaged patients at their homes, but also employ poor persons from the locations they serve. Many of their employees are illiterate/semi-literate but bring considerable understanding of local socio-cultural milieu and healthcare challenges to the table. By training such individuals, especially poor unlettered women, Operation ASHA ensures that they're able to stand proudly and independently in the society and contribute to the economy as best as they could.

Volunteer

Rating: 5

Operation ASHA has been instrumental in making healthcare accessible and affordable for the poor in slums, tribal hamlets and rural areas across India and Cambodia. Last-mile delivery of treatment for tuberculosis and other diseases, and biometric record keeping of patients and health workers ensures that no patients slip through the gap, thereby resolving the "missing million tuberculosis patients" problem that India has been grappling with for decades.

Professional with expertise in this field

Rating: 5

Operation ASHA has been involved with various healthcare projects concerning tuberculosis, hemophilia, contraception and female reproductive health, cardiovascular diseases, diabetes, etc. They provide medicines at patients' doorsteps, organise health camps, undertake IEC activities, and advocate for patients' rights and wellbeing with families, employers, governments and other stakeholders. They do this in a very resource-efficient manner and their costs are a fraction of what other organisations spend on similar activities in identical settings.

Professional with expertise in this field

Rating: 5

Operation ASHA's work in the community is supplemented with impressive coordination with public health departments. Community health workers of the organization provide doorstep healthcare services to patients. The organization provides performance-based remuneration and incentives to its employees, thereby enhancing their efficiency and motivation, and increasing TB detection and treatment manifolds.

Professional with expertise in this field

Rating: 5

I like the work of Operation ASHA and its model. eCompliance and eDetection software help to detect and treat patients from disadvantaged communities. eCounselling software that they've recently introduced answers TB-related questions through animated videos in very simple language. The organization has taken healthcare to the doorsteps of the poor at very low operating costs. I wish them all the best.

Professional with expertise in this field

Rating: 5

Operation ASHA is the world’s third largest NGO in tuberculosis treatment and prevention. The organisation is dedicated to bringing Tuberculosis treatment and other health services to the doorsteps of the disadvantaged people. It has developed an effective and highly innovative patient-centric, low cost and last mile delivery system. The system is heavily supported with technology. The biometric strategy OpASHA deploys is called eCompliance Suite, and is a combination of 3 technologies: eCompliance, eDetection, and eAlert System. The unique model is scalable and replicable worldwide. The organisation serves nearly 10 million people, living in over 5000 slums, villages and tribal areas across India and Cambodia. Its model has also been replicated by third parties in India and eight other countries: Afghanistan, Tanzania, Peru, Uganda, Kenya, Dominican Republic, Zambia and Cambodia.
Operation ASHA’s CHWs raise awareness, do active case finding in the communities for symptomatics, ensure testing, link them to high quality medical practitioners and provide treatment and ensure adherence. The organisation is striving towards TB-free India.
Other than Tuberculosis, the organisation also provides the services for adolescent’s health, diabetes, vaccination, hypertension and cardiovascular diseases. It generates the employment for the youth of the same community it works with.
The use of eCompliance, a world renowned technology application, significantly reduces misreporting of performance by health workers. Biometric monitoring appears as a promising tool for re-enforcing TB control strategies and also ensures the services to the doorsteps of the beneficiaries.
The organisation has won many national and international prizes and awards. The impact of its innovative technology and work got polished in several national and international media platforms and journals. Recently, in the latest ‘Global Tuberculosis Report, 2019’ (Page 9).
I have been working with Operation ASHA since Jan 2016. This is the best organisation among ones I have been working with.
The clear purpose of the organisation to serve the most underserved on the ground motivates me to work harder. The organisation believes in innovations, not only in technologies but also in personalities. As a work place, the organisation gives me the full opportunities to use my skills. It has a better atmosphere for learning where Individual and teamwork have equal importance. I always get the opportunity to have open communication with team and senior management and get constructive feedback. The things I like most are its innovative approaches to serve the most marginalised people and the learning atmosphere.

Satish K.

Volunteer

Rating: 5

Operation ASHA is one of the best NGO's in TB treatment worldwide.
Operation ASHA provides a very friendly environment where people work together to learn. Their technology is particularly important to, which is very useful for working on this disease. Through this, there is successful treatment of patients.
If I get a chance to work with Operation ASHA then I will be proud to be a part of this organization.

Vikash K.

Volunteer

Rating: 5

Operation ASHA is one of the best NGO among all the NGOs. Organization serves a big community, in India and in other countries.Their workers are to friendly with patients. Organization help patients in all the ways and care them as a family member. The technology, eCompliance used by this organization is really helpful to tracking Dots and for different reports. They provide employment and also encourage his employees to learn new things.

If I get a chance to work with Operation ASHA then I will be happy to be a part of this organization.

Vikash

Professional with expertise in this field

Rating: 5

Operation ASHA is a NGO engage in eradication of tuberculosis from society. Currently Operation ASHA is working in India and Cambodia, providing treatment to poor patients at their door step.

This NGO is also generating employment for boys and girls of same community.

Operation ASHA has developed in- house "e compliance" model and this model makes them unique & unparalleled with other service providers in same field.
This e compliance" model ensures followings...
1. Elimination of human error in treatment
2. Transparency in accounting and supervision
3. Digitization of records
4. Increases productivity and reduces manpower costs.

All above ultimately helps in achieving 86% Treatment success rate (TSR).

In my opinion Operation ASHA is a highly philanthropic organization which has proven its achievements by saving lives of poor patients & developing competency of employees by adopting most advanced technology.

My best wishes are with Operation ASHA.

Volunteer

Rating: 5

Operation ASHA is one of the best NGO's in TB treatment worldwide. I has end to end delivery of TB treatment among the disadvantaged.

Volunteer

Rating: 5

Operation ASHA is one of the world’s largest NGOs dedicated to bringing lifesaving tuberculosis (TB) treatment and other forms of healthcare to underserved communities. Through volunteering here, we’ve had the opportunity to see how this organization functions and witness the real, positive impact it’s had on people’s lives.

We realized that Operation ASHA has seen so much success in its treatment program because of the dedicated people working behind it. The importance of having devoted, human advocates to back any kind of technology is critical in social development work. Without this factor, the technology has a higher risk of failing its purpose.

Something else Operation ASHA prioritizes is the education of these underserved communities revolving around matters of the disease. Educating populations about tuberculosis serves the purposes of reducing stigma, recognizing symptoms, and knowing when to seek help.

Through these measures, and more, Operation ASHA has found great success in treating over 75,000 cases of TB, effectively serving a population of more than 15.6 million. The organization overall does great work in dedicating time to a very necessary cause.

Ethel Y.

Volunteer

Rating: 5

Operation ASHA is a rare combination of innovative, cost-effective, and truly patient-centered. I'm excited to see the immense impact that this organization can have on these devastating diseases and needless suffering, as Operation ASHA and its impact continue to grow.

Sarthak G.

Volunteer

Rating: 5

I have been interning with Operation ASHA for the summer and have worked closely with them and learned about their numerous achievements which are a proof excellent work done by the organisation in providing high quality healthcare services to disadvantaged communties (specialising in TB & MDR-TB). I have never seen a non-profit work so efficiently and develop technologies to detect and keep an account of health issues in their patients. Imagine the impact that could be made if OpASHA's model could be rolled out everywhere where there is TB and be applied to other problems as well; we could save so many lives!

Manju B.

Professional with expertise in this field

Rating: 5

Operation ASHA provides a very friendly environment where people work together to learn. OpASHA has a dedicated staff and a very transparent working model. The staff is highly motivated and technology driven and is extremely proud of what they are doing to make a difference in the life of someone in need. I have been given various opportunities to serve the organization in various roles, which indeed gave me a lot of learning opportunities.

Donor

Rating: 5

I had a chance to meet the team in Delhi and was given a tour of one of the neighborhood clinics. They are well organized and run very lean. I was impressed by the the entire staff and their ability to tackle the complicated issues of TB treatment.

Volunteer

Rating: 5

In the summer of 2018, I had the opportunity to intern at Operation ASHA based in New Delhi, India. Operation ASHA, OpASHA for short, is one of the largest NGOs in the world with the mission of bringing lifesaving tuberculosis (TB) treatment to underserved communities.

While TB is eradicated in the U.S., this is not the case in many other countries around the world. Each year 10.4 million people fall ill with tuberculosis and 1.8 million die. Of those who fall ill, 1 million are children, and 100,000 of these children lose their lives. Furthermore, their is a huge stigma surrounding TB, perpetuated by fear and misunderstanding. Because of this stigma, 100,000 women are thrown out of their homes if families suspect they have TB, and 300,000 children are forced to leave school for the same reason. Keeping this in mind, also know that India in particular holds 27% of the world's global TB burden. It is for this reason that OpASHA works out of New Delhi to ensure last-mile delivery of much needed healthcare.

OpASHA has had great success because of their unique delivery model. It is low cost, high impact, local, and sustainable. Using a simple tablet and fingerprint scanner, OpASHA trains community health workers to keep track of and help patients, thereby ensuring the full, 6-month delivery of medication needed to treat TB. With this model, just $80 treats each patient. If patients default out of the program, they are at risk of developing drug resistant TB, an even more lethal disease. OpASHA's system reduces default rate to an unprecedented 3%, thereby increasing treatment success rate to 89% and reducing the risk of developing a drug resistant form of TB.

During my internship, I've had the opportunity to see how this organization functions and witness the real, positive way it has impacted people's lives. I've been able to go on site visits to see the last-mile delivery of treatment in action. I've been present when TB patients arrive at the health center, scan their fingerprint, and get their medication. The photo attached is from a site visit. Serving a population of over 15.6 million since the organization began, OpASHA has made a real difference in people's lives.

1

Volunteer

Rating: 5

As an intern, I had an amazing experience working for Operation ASHA so far. I have been given many great opportunities to learn more about the organization, as well as how a highly successful nonprofit functions and is led. I have been able to go on site visits to DOTS centers and learn more about the eCompliance biometric technology that is utilized in OpASHA's treatment model. Additionally, I've had the opportunity to sit in on meetings with the senior management team. From these meetings, one could see how dedicated and passionate everyone who works at OpASHA is about their work. I am grateful for this experience, and am excited to see the future growing success of OpASHA.

1

Professional with expertise in this field

Rating: 5

During a conference on tuberculosis vaccines I had the chance to visit Operation ASHA. This visit was certainly the most impressive experience of all - from the treatment sites in the slums to the headquarters where all the hard-working people coordinate their efforts to deliver TB treatment to those that may not receive treatment otherwise. So inspiring how modern technology is used to improve lives. Thanks to everyone working for ASHA, you really make a difference every day!

Professional with expertise in this field

Rating: 5

I have been working with Operation ASHA since Feb 2017. Initially, I was appointed as Deputy CTO. After a year I was made the CTO & Director Development. My experience working here has far exceeded my expectations. The CEO and Co-Founder, Sandeep is a wonderful boss. He is very adjusting and strives to bring out the best in his employees. What I like about working at Operation ASHA is the huge impact I can make in terms of saving lives and improving the quality of life of thousands of disadvantaged people through a single decision. I also like the variety in the work I do on a daily basis — be it project management, android programming, technical grant writing, giving talks and presentations, networking and forming collaborations and also supervising field visits.
I hope, rather, I am confident that the organization will scale multifold in the coming years and will contribute greatly to eradicating TB not just in India, but in other developing countries as well.

Sisir Kumar N.

Former staff

Rating: 5

Nothing is work unless you'd rather be doing something else.

Volunteer

Rating: 5

The work which Operation ASHA is doing is just amazing. As most of the poor in India and Cambodia lack health care services. Both of the countries are in 22 most high burden countries with TB. Operation ASHA is contributing a lot through it's really scalable, innovative and low cost model

3

Volunteer

Rating: 1

I had a poor experience with the management in India. After expressing interest in volunteering they responded very unprofessionally, ordering me to speak with them at certain times and giving no consideration of my schedule. After rearranging my schedule on several occasions to talk with them they abruptly told me nothing was available. It was very disappointing to volunteer only to be treated so rudely.

Volunteer

Rating: 5

Operation ASHA is very impressive. They go beyond providing simply health benefits by providing economic upliftment through TB treatment in slums and villages in India and Cambodia.

General Member of the Public

Rating: 5

Because of OpASHA people with TB are being treated and not spreading disease. The OpASHA model should be spread globally as a solution to providing TB treatment in poor communities.

General Member of the Public

Rating: 5

OpAHSA has a very interesting and successful model for providing TB medications to people in India who would otherwise either not get medication or would not take their medications regularly. Not taking TB medication regularly leads to multi-drug resistant TB, which, when it spreads is an even bigger public health problem. Specifically OpASHA is able to check compliance with medication by using fingerprints to document that persons have shown up to take their medication and directly observating them taking their medication. Although very resource intensive, OpAHSA has local health workers who can go and find persons who do not show up to take their medications and then get their medications to them.

Review from Guidestar

Volunteer

Rating: 5

Operation Asha is doing a very good job raising awareness about TB and in the eradication of TB in the slums of delhi

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Volunteer

Rating: 5

operation asha is doing very good work in the eradication of TB. i fully support their efforts.

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1

Volunteer

Rating: 5

i helped them raise awareness about TB treatment in the slums of delhi

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Volunteer

Rating: 5

Operation Asha has generated a lot of awareness in the society about TB treatment and prevention. I extend my support to them at all times.

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Volunteer

Rating: 5

The staff of Operation Asha is dedicated and motivated at all times to work for eradicating tuberculosis from the face of this Earth. Hope they continue their good work and man wins over this disease as he has done on many others.

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Jane A.

General Member of the Public

Rating: 5

Because of OpASHA, people in the slums who would otherwise spread tuberculosis are receiving treatment.

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Client Served

Rating: 5

I had Round that op asha is doing very good work & righting against T.B

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Volunteer

Rating: 5

Motivated staffs at all level ensures the quality supervision. One way to do this is to emphasize that every patient cured prevents illness, deaths and infections in future generation.

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Volunteer

Rating: 5

iI find the system of the organisation very organised

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Donor

Rating: 5

the even with the humblest amount i donated i know i am helping many patients

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Volunteer

Rating: 5

Special allowance should be provided to most of the quacks who guide the TB patients for sake of their petty financial needs.

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Volunteer

Rating: 5

Raising awareness of TB at school level can change the mindsets of most of the parrents and these by the think of the society a large.

Client Served

Rating: 5

T.B. was Very painful but today i am healthy because of treatment by operation asha

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Volunteer

Rating: 5

Better efficient efforts are required to mobilize the community by way of street shows.

Volunteer

Rating: 5

operation asha is doing grate job these work at DOTS center and helped the poor patients

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Volunteer

Rating: 5

operation Asha is doing great job serving under privileged people

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Volunteer

Rating: 5

Operation ASHA ensure that every TB patient should get treatment of course.

Volunteer

Rating: 5

operation asha takes grate pain in training work work counselors are doing in field area.

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General Member of the Public

Rating: 5

Operation ASHA is doing very good services and fighting against T.B.

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General Member of the Public

Rating: 5

operation asha is the best NGO in word poor public health care models

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Volunteer

Rating: 5

I have seen Operation ASHA's centers in Delhi. There work is truely remarkable.

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Donor

Rating: 5

operation asha started from zero and today that is on top due to good job.

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Donor

Rating: 5

operation asha is fighting with tuberculosis for slums in India

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Donor

Rating: 5

I know to operation asha to long time.operation asha doing good job from starting.

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Donor

Rating: 5

operation asha is organisation which is working for slums in India

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Donor

Rating: 5

My personal exprience says about operation asha is a very good organisation

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Donor

Rating: 5

I know about the organisation operation asha that is a good organisation.

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Donor

Rating: 5

operation asha is fighting with tuberculosis in India

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Donor

Rating: 5

operation asha is doing work for TB for slums in India

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Donor

Rating: 5

operation asha is a verry verry popular organisation

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Volunteer

Rating: 5

operation asha's ambition is fighting with Tuberculosis in India

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Donor

Rating: 5

I know Operation asha's work polisy is very good.

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Donor

Rating: 5

I know about a n organisation due to thats work,that is operation asha.

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Donor

Rating: 5

Operation asha will be finish TB from slums in India.

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Donor

Rating: 5

operation asha is doing good work for slums in India

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Donor

Rating: 5

Operation asha will be finish Tuberculosis from India.

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Donor

Rating: 5

I know about ooperation asha from long time.It wiil be achive target very soon.

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Donor

Rating: 5

operation asha fighting for Tuberculosis In India for slums

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