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2010 Top-Rated Nonprofit

Ohio Valley Goodwill Industries Rehabilitation Center Inc

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Nonprofit Overview

Mission: Vocational rehabilitation services

Programs: Contributed goods/sheltered employment - provided employment for 444 sheltered employees, over 100 vocational rehabilitation services clients and recycled over 54 million pounds of donated goods in goodwill's 16 retail outlets. Goodwill's revenue from donated inventory items was $24,613,046 for 2017.

rehabilitation services - provides professional and comprehensive vocational rehabilitation and homeless services to men and women with disabilities and disadvantaging conditions. Served 3,418 individuals in 2017 and placed 917 into competitive employment.

industrial services - provides a large variety of work opportunities for vocational rehabilitation clients to gain needed work skills.

food services - provides breakfast, lunch and dinner to clients and employees.

Community Stories

39 Stories from Volunteers, Donors & Supporters

Professional with expertise in this field

Rating: 5

Ohio Valley Goodwill Industries by far is the best non-profit around. Not because they have great deals on great clothing, home decor and so much more, but because they are an important part of the Greater Cincinnati community. For more than 100 years Goodwill has helped people with disabilities with the everyday things often taken for granted. Such as finding a meaningful job, development of soft skills, and especially providing a space designed to promote a sense of self; self pride, self confidence and self esteem.
Further, Goodwill leads the way in sustainable living practices recycling more than 55 million pounds on unwanted goods preventing them from ending up in area landfills. Also, supporting "Forever Fashion" as a means to protect our environment.
All this 'goodness' in one organization, keeps me shopping and donating year after year with Goodwill.
Thank you Goodwill.

General Member of the Public

Rating: 5

Goodwill does a great service to the community. Goodwill provides a great service by employing adults with mental and physical disabilities.

Professional with expertise in this field

Rating: 5

Goodwill assists individuals with disabilities connect with the community in several different ways. The organization provides supports to those in several counties and is know for providing great services.

Professional with expertise in this field

Rating: 5

Goodwill in one word, PHENOMENAL! On the outside looking in, one would think it's just a thrift store but on the contrary, Goodwill is so much more. The organizations dedication to the community and to those it serves is outstanding. The CARE (Center for Advocacy, Education and Recreation) program for example is designed to offer people with disabilities the opportunity to learn important life skills such as social and community integration. The programs leader Lois Kramer takes great pride in ensuring participants grasp structural concepts which can be applied to life outside of Goodwill and its programs. Structural concepts include; scheduled community volunteering, fun outdoor field trips, discussion groups and so much more. Again, these key life skills are important to each individual's success in the workforce as well as the community. Goodwill also provides homeless Veterans with adequate housing, work evaluation and job placement services among a variety of other beneficial programs and services.
To sum, Goodwill is not just a retail store, or a donation center, it is the COMMUNITY serving men, women and children locally for more than 100 years and as a new employee, I can't think of a more fulfilling, more rewarding place to work!
I'm grateful for the opportunity to be a part of something bigger than myself and am excited about my role in making the next 100 years even more successful.

Review from Guidestar

Professional with expertise in this field

Rating: 5

I have been an employee of Ohio Valley Goodwill Industries for the past 28 years and have been very involved in the efforts to promote self-advocacy on behalf of the individuals served; support the emphasis on inclusive involvement in community events; as well as the attainment of personal success and achievement for every individual served by the organization. Our team works in collaboration to provide outstanding programs and services which have been widely recognized locally, regionally and nationally. The organization takes great pride in the many successes achieved by the men and women with disabilities and our nation's veterans which ultimately is a reflection of our 100+ year mission of service.

Review from Guidestar

Professional with expertise in this field

Rating: 1

As a past employee I did not want to continue working there because importance is not put on people with disabilities because they need help, but because they each bring in big money from State and Local taxpayers. Check out the pay of the top management people and all their friends that get hired because nepotism is rampant and they are all watching each others backs. Calling this place a non profit is a joke.

Advisor

Rating: 5

I have had a business relationship with Ohio Valley Goodwill Industries for over 25 years. I've always been impressed with their professionalism and the respect that they show to their clients. Their job coaching and placement services help those with disabilities get the satisfaction of working. My company has used the Industrial Services Division for packaging and we were very pleased with the quality of their work.

Review from Guidestar

Professional with expertise in this field

Rating: 5

Goodwill does so much more than most people are aware of! I am the Executive Director for a local nonprofit organization who provides funds to children with a wide variety of developmental challenges so that they have access to therapy, medical equipment, communication devices and more.

We are a small organization that has been in need of more manpower for a few years now. We worked with Goodwill to bring in a wonderful employee that has proven to be invaluable to the success of our organization. Goodwill continues to support our employee with training and assistance when needed so that she can improve her skills and improve her ability to serve our families.

I can't say enough good things about this Goodwill Employment program!

Review from Guidestar

1

Professional with expertise in this field

Rating: 5

Goodwill works with a lot of my clients with disabilities. I will tell you they love to goto work and feel productive. It is a great service for our community to employ these ladies and gentlemen. Keep up the great work. Employment is a key part to inclusion!

Review from Guidestar

1

Donor

Rating: 5

Goodwill offers a wide range of quality products at affordable prices. Goodwill provides jobs & job training for people with disabilities & veterans. I shop, donate & support Goodwill. Thank you to those on staff at Goodwill for working hard to help those in need.

Review from Guidestar

3

Professional with expertise in this field

Rating: 1

For the 5 year period from 2009 thru 2013, Ohio Valley Goodwill executives have pocketed almost 5 million dollars in salary and "other" compensation. and I'm sure they are laughing all the way to the bank. Donors have made millionaires out of the entire executive staff. And they keep increasing their compensation every year. The store workers that receive, sort through, produce the product for sale in the stores and do all the back breaking work to generate income for the company are barely making above minimum wage, get no cost of living increase ever, and are lucky to get a 3% raise per year. And most of the people with disabilities make below minimum wage. Look at Goodwill's financial statement. The company is worth millions of dollars and is sitting on millions of dollars. Employees at the "corporate" location are generally paid higher than employees at the other stores for what reason I have no clue. It's just "corporate" taking care of it's own. I would consider donating somewhere else. Goodwill has enough.

1

Professional with expertise in this field

Rating: 1

Ohio Valley Goodwill is rampant with nepotism. New hires are forced to disclose medical information under the threat of termination. The "consumers" (as they are labeled) are sometimes paid below minimum wage. I would describe Ohio Valley Goodwill more as a front operation.

General Member of the Public

Rating: 1

Come on, really? You work there. ...............................................................................................................

Client Served

Rating: 5

Our son has been a client at Ohio Valley Goodwill Industries for the last four years. He came to the program with a personal traumatic brain injury, and after having lost a competitive community job that he had worked for 12 years. Goodwill Industries employed John, and has assisted him to continue to be productive, been exceptional in helping him to adjust, and continue to work in spite of some personal issues that have needed accommodations. The staff have been very supportive in work adjustment, and now as he he has progressed to work in the larger work area. When issues have presented they have communicated with us in a timely and effective manner, and have requested meetings for planning, and have taken a personal interest in assisting him in continuing to be a productive participant in the workplace. He frequently has difficulty staying focused on his work so a very specific behavioral sheet was created which allows him to read the schedule, follow a specific plan and earn the opportunity to have a reward after so many days of following the schedule. He has always responded to positive opportunities to earn something. We were very impressed with their understanding, and willingness to individualize a program to assist our son to succeed in his work environment.

General Member of the Public

Rating: 5

Our family has donated and purchased from Cincinnati Goodwill stores since I was a child. It is an organization that continuously gives back to this community year after year. I have seen them go so far as to donate time, manpower and clothing to other nonprofits in their time of need. The staff at each store is friendly and helpful and they treat their employees with a great deal of respect. Goodwill will be part of this families giving and shopping habits for years to come.

Julie C.

Professional with expertise in this field

Rating: 5

Ohio Valley Goodwill Industries is an excellent organization made up of dedicated and caring staff members who are committed to providing quality services. I have experienced first hand the willingness of the staff to go above and beyond to help individuals meet their own personal goals. Over the years Goodwill has demonstrated their commitment to meeting the ever changing needs of the individuals being served by the expansion and development of new programs. Goodwill is an agency that I continually recommend to parents, care givers, and other professionals in the field who may be seeking opportunities for individuals with special needs.

Client Served

Rating: 5

I have worked at Goodwill for 13 years in the Work Adjustment Training Program. I have really liked working here. My favorite job so far is working on Ford transmission kits. I am a hard worker with no complaints. Goodwill does a great job working with me and my co-workers.

General Member of the Public

Rating: 5

OHIO VALLEY GOODWILL IN SPRINGDALE, OHIO IS AN OUTSTANDING ORGANIZATION. THEIR STAFF ARE VERY EXCELLENT AND CARING PEOPLE. THEY MAKE SURE THE INDIVIDUALS WITH DEVELOPMENTAL DISABILITIES ARE GIVEN THE OPPORTUNITY TO BE ABLE TO WOK AND JOIN IN COMMUNITY ACTIVITY'S, THRU THEIR MANY PROGRAMS AND TRAINING AND ASSISTANCE THEY PROVIDE TO THEM. GOODWILL GOES BEYOND YOUR TYPICAL HELP TO PROVIDE THESE INDIVIDUALS ASSISTANCE WITH OBTAINING WORK. THEY ALSO PROVIDE THEM HELP AND THE MEANS TO JOIN IN AND BE INVOLVED IN SOCIAL AND RECREATIONAL EVENTS WITH SOCIETY LIKE EVERYONE ELSE. OHIO VALLEY GOODWILL GIVES THESE INDIVIDUAL'S A FEELING OF BELONGING AND A FEELING OF PRIDE TO BE ABLE TO PARTICIPATE ALONG WITH EVERYONE IN OUR SOCIETY.

General Member of the Public

Rating: 5

It has been a godsend for Stephanie . The job coach helped in tremendous ways. He was able to teach her new techniques to be able to hold on to her position at her current job . The staff is very kind and considerate .

General Member of the Public

Rating: 5

The Ohio Valley Goodwill Care Program is the answer to our prayer. The staff and participants have such a positive attitude and the atmosphere is so peaceful, yet full of life. I am a worry free parent. The staff has such respect for each individual and is committed to helping them reach their full potential. I see my daughter, who is non-verbal and non-ambulatory really happy and doing more things independently. I really feel blessed to have found such a good program and love watching the wonderful changes in my daughter. There really are angels among us.

Professional with expertise in this field

Rating: 5

The Goodwill Organization has played an instrumental role in placing Veteran’s with extreme barriers to employment in permanent self-sufficient positions in the Northern Kentucky Area. The Homeless Veteran Re-integration Program (HVRP) has provided these veterans with bus passes for transportation, tools and clothing for specific occupations, counseling, vocational training for clients lacking marketable skills, housing and job lead information. Goodwill’s service is not limited to their program. Training and employment are a major focus of the Goodwill Staff. One staff member volunteered to teach the weekly basic computer skills class, which serves as a skills development/confidence builder and launching pad for hire levels of training. Another staff member regularly participates in employment service activities, helping employers set up in-house interviewing and controlling the flow of applicants during the process. Goodwill Industries recently helped sponsor the American Legion Job Fair hosting 55 local employers, over 350 participants. This event was deemed a success by employers and participants alike and resulted in 62 direct hires. The Goodwill staff helped man the registration table, providing company listings, maps and job search information to job seekers. The Goodwill HVRP Staff also played a critical role in promoting and helping staff the NKY Veterans Job Fair that will host 80 companies and 650-900 jobseekers. Goodwill has actively participated in the Northern Kentucky Chamber of Commerce Veteran Service Committee during the committee’s two-year tenure. The organization strives to improve and provide Veteran employment, training and services in the Tri-state area. The VSC has created Veteran Service Cards containing names and telephone numbers of services frequently used by veterans. The organization has also publicized Veteran events including 18 job fairs, ceremonies and several workshops. The Goodwill Program has provided a proven record of success in the realms of employment, education and training. I think that any grant awarded to this organization would be money well spent. The investment would be magnified in the lives of the people they serve and enhance the Northern Kentucky/Greater Cincinnati Workforce.

Client Served

Rating: 5

Goodwill is a good place. Goodwill helps me with trying to get a job in the community. Goodwill also makes me feel better about myself because I can come to work and make money. There are a lot of different types of jobs that I can do here. I can also make good friends at Goodwill.

Client Served

Rating: 5

I really think that Goodwill is great place is great place for individuals with disabilities to obtain vocational rehabilitation services. I have been here 4 years and it has really strengthened me as a person, growing in maturity and making personal contributions to society through work. Through my work with Goodwill's Consumer Advisory Committee (CAC) I have been able to become a stronger self-advocate, and have even had the opportunity to become an active member of the Advocacy Leadership Network with Hamilton County Developmental Disability Services.

Professional with expertise in this field

Rating: 5

I have worked with Ohio Valley Goodwill Industries as both the President of the local Chamber of Commerce where it is located, as well as a community business partner through the college where I am a Director. Ohio Valley Goodwill Industries serves as an exemplary leader in partnering with the community through numerous business functions to not only promote and advocate for the customers it serves, but to support the business community it serves and coexists with. Additionally, Ohio Valley Goodwill Industries has provided numerous opportunities to help train and employ students and graduates of my college, ensuring well-trained professionals to fill the local workforce. Every need I have brought to George Palmer and Sharon Hannon has been unequivocally met and exceeded.

General Member of the Public

Rating: 5

OHIO VALLEY GOODWILL IS A GREAT ORGANIZATION-- I HAVE HAD THE EXPERIENCE OF BEING INVOLVED WITH THEM THRU THEIR REHABILITATION PROGRAM FOR DEVELOPMENTAL DISABILITY PERSONS. THEIR STAFF ARE VERY FRIENDLY WARM & CARING PEOPLE IN THEIR DEALINGS WITH THESE INDIVIDUALS . THEY MAKE SURE THESE DEVELOPMENTAL DISABLED PEOPLE HAVE THE OPPORTUNITY AND MEANS TO JOIN IN THE WORKPLACE AND TO JOIN IN COMMUNITY PROJECTS. THEY HELP THEM FEEL THEY HAVE A PURPOSE IN LIFE AND CAN ENJOY BEING A PART OF SOCIETY. THEY NOT ONLY ENJOY WORKING BUT ALSO ENJOY BEING ABLE TO SOCIALIZE WITH EVERYONE AS AN EQUAL INDIVIDUAL IF IT HAD NOT BEEN FOR THEM MY DAUGHTER WOULD HAVE LOST HER JOB. THEY STEPPED IN AND PROVIDED THE HELP AND ASSISTANCE WE NEEDED. THEY HAVE HELPED HER IN SO MANY WAYS GIVING HER THE JOY OF BEING ABLE TO WORK AND SELF WORTH AND HAPPINESS TO BE PART OF THE WORK FORCE AGAIN THEY ARE A GREAT ORGANIZATION AND WE ARE PROUD OF BEING ASSOCIATED WITH THEM BARB BROWN

Professional with expertise in this field

Rating: 5

Over the past several years, I have worked very closely with Goodwill Industries in Springdale, Ohio. The staff consistently show a professional attitude toward working with individuals with developmental delays, ensuring that these individuals are afforded the opportunity to participate in their community, just like everyone else. Goodwill went above and beyond the typical transition to work programs, to provide the Goodwill CARE program, which allows individuals with developmental delays to participate in not only work training, but in social and rec/leisure skills, as well. The Goodwill Springdale is always open to new and innovative ideas for programs for individuals with disabilities

Professional with expertise in this field

Rating: 5

Responsive! Goodwill succeeds because it cuts throught the red tape and delivers the services when and where needed. By leveraging resources, Goodwill has been able to help many morew than they would normally help.

Previous Stories
8

Professional with expertise in this field

Rating: 5

On a daily basis I see the results of Ohio Valley Goodwill's compassion and dedication to helping homeless Veterans. They have empowered many people to become self-sufficient. Their Special Porjects people are all about helping people seek out and make the most of opportunities.

8

Professional with expertise in this field

Rating: 5

I am the Shelter Case Manager with Interfaith Hospitality Network of Greater Cincinnati. I have for many years referred families to the different services that the Ohio Goodwill provides. The clients I've referred have always been met by professionals who greet them with kindness and a knoweledge of resources within Goodwill but other community resources as well. They offer a wide range of services which include Veteran services, housing, employment assistance, disabilities services and so many more. Without the partnership we have with the Ohio Goodwill the families would have a much more difficult time reaching their goals of employment and housing. The empolyee's that I've worked with over the year's have been very approachable and willing to partner to meet the needs of the people we both are serving.

5

Volunteer

Rating: 5

Absolutelu outstanding organization. They have helped our organization greatly!! Thet are amon the top organizations in town. We work with them very often and they are always great.

5

Professional with expertise in this field

Rating: 5

Ohio Valley Goodwill has helped numerous people that have been referred to the organization. I work with the homeless population and the veterans program at Goodwill has been able to assist many of my veteran clients with job search and other assistance. The staff in the Kentucky office are knowledgable and very nice. There are not many resources for the homeless on this side of the river and my clients and I are both grateful for all Goodwill's work.

7

Professional with expertise in this field

Rating: 5

The people who work at Ohio Valley are not only authentic in their mission and in their concern for the people they serve, but they are also transparent in their operations at all times. In doing so, they make miracles happen.

3

Client Served

Rating: 5

My name is Samantha Woolery and I work at Ohio Valley Goodwill Industries. I work in the Work Adjustment Training Program. Ohio Valley Goodwill is a great place to work. I have worked here for a little over three years. I like the different jobs I am able to work on. The staff help set up the different jobs so that I can complete them independently. They are always willing to help set up new jobs when they come into Work Adjustment. Some of the services that Goodwill offers include vocational exploration, job placement services, and personal care services. I have participated in the vocational exploration program and after completing this program I decided that the Work Adjustment Training program was a better fit for me. I also am provided with personal care assistance from the direct staff and am glad to be able to come to work and still get assistance I need throughout the day. Another great part of being at Goodwill is being a member of the Consumer Advisory Committee (CAC). This committee works as an advocacy group for Goodwill and the consumers attending here as well as participate in community outreach. I have been the Chairperson for almost 2 years and we have organized several community outreach events such as a fundraiser for the Hamilton County Developmental Disabilities Services to help with the 2009 Levy campaign, annual food drives for the Free Store Food Bank, and pop tab collection to give to the Ronald McDonald House. Goodwill also has a 504 committee that looks at safety and accessibility for all people at Goodwill. I attend these meetings as the representative from CAC. I think that Goodwill does a great job in helping so many people to get work and be productive in their lives.

3

Volunteer

Rating: 5

My name is Kimberly Stone-Littner and I am the activities coordinator for the Adult Day Stay at the Twin Towers Life Enriching Communities. I develop therapeutic activities and a social environment for people with a range of medical conditions and disabilities such as Parkinson’s and Alzheimer, to name a few. Since November of 2008, I have been organizing, with the help of the Goodwill CARE team members, a volunteer group of their program participants, to visit my facility on a once a month basis. The CARE volunteers come to participate in a scheduled craft activity and enjoy conversations with the elderly clientele. My participants look forward to the monthly Goodwill visits even so far as to prepare a chair for their favorite person to come sit by them during the activity. The room is always filled with excitement at the arrival of the Goodwill volunteers and conversations develop quickly. Because of some of the disabilities my clients have, it is sometimes quite difficult to encourage them to join in an activity or to be social. This is when the Goodwill group benefits my program the most; even the shyest of persons seem to open up when these two groups come together! I have often stood back on some moments to watch in enjoyment as a group of people with an array of ages and disabilities interact without judgments. Wouldn’t it wonderful if we were all that way? We thank the Goodwill CARE group for taking the time to visit us and share their warmth and unbridled joy with our group. We hope to keep this relationship continuing for years to come for the well being of the whole!

3

Volunteer

Rating: 5

I am a case manager for Ohio Valley Goodwill Industries. My job is to assist homeless Veterans to reintegrate into society. I am able to accomplish this task with the guidance and support of my supervisors, as well as the collaborative effort of the team of case managers and other staff at Ohio Valley Goodwill. Having once been a homeless Veteran myself helps me to better understand the specific needs of my clients. It was an Ohio Valley Goodwill Homeless Veterans’ Reintegration Project case manager who helped me to get back on my feet. Ohio Valley Goodwill Industries specializes in assessing people’s strengths and attributes, nurturing strong professional relationships and putting people to work.

3

Professional with expertise in this field

Rating: 5

I have worked with Ohio Valley Goodwill Industries Rehabilitation Center for the past 15 years servicing the needs of the homeless, particularly veterans. In that time I have come to know the professionalism, attention to detail and can do attitude of the Goodwill employees. The OVGI offers a broad range of services from job coaching to housing. OVGI has collaborated with other social service agencies, local, state and federal government agencies in a timely and efficient fashion, meeting the needs of developmental disabled, homeless families and veterans. OVGI is an asset to the community, and a cornerstone of the homeless Veteran assistance collective