Due to unfortunate circumstances I was in Stern rehab in Manhasset, exit 3 on Community Drive.
I had hip replacement surgery and was at Stern for almost 3 weeks. The replacement was faulty and within a week of coming home I had to have revision surgery. I opted for Stern again. I even requested the same general area and the, the same nurses and definitely the same occupational and physical therapists, and I got everything I requested.
I was there the 2nd time for almost 3 weeks and I can't begin to tell you how caring everyone was from the people that cleaned the room to the nurses aides to the nurses and of course, the therapists. I'm just sorry I don't have the full names of the therapists because I never got the chance to thank them for their help and of course, their caring.
If you have a choice of facilities after surgery, you definitely will NOT go wrong with this facility.
We chose Stern based on reviews and recommendations because we thought my dad would be in good hands - he had stayed at another rehab prior and it was a horrible experience. Stern wasn't all that great either. The nursing staff was subpar - they did the bare minimum and just yes'd my dad, but never followed thru unless I was there. Seems that if the family members are present and involved, then they act - otherwise they don't. Makes me feel bad for anyone there who doesn't have a family to stick up for them. The physical therapy portion was good, it did help him somewhat. Dr. Bashari, who was in charge of his care, only came to see him once during the two weeks my dad stayed there. Bashari misdiagnosed his pneumonia, which he contracted while in Stern. On top of the pneumonia, he also contracted MRSA, ended up having to be admitted to North Shore University Hospital, where he died a few days later. I firmly believe had it not been for the pneumonia and MRSA he contracted at Stern, he would still be here today. Apparently to enter these places for care and to get well also means you are putting your life in their hands. Beware.
Review from Guidestar