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2017 Top-Rated Nonprofit

Normal Moments Inc

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Nonprofit Overview

Causes: Family Services, Human Services

Mission: To support families with critically ill or medically complex children with services.

Target demographics: families with medically complex/critically ill children

Direct beneficiaries per year: over 250 families.

Geographic areas served: the greater Chicagoland Area

Programs: housecleaning, lawn care, snow removal, Adopt-a-Family for Christmas, holiday meals, and more.

Community Stories

38 Stories from Volunteers, Donors & Supporters

Donor

Rating: 5

I have been fortunate enough to work with Patricia Fragen and Normal Moments for several years. Beyond making an immediate impact by providing volunteers to assist families with critically ill children, Normal Moments goes further by continually searching for additional ways to help those families. Tricia’s drive and compassion is evident in everything she does and she is an amazing advocate for NM families. There is no doubt that work of Normal Moments is transformative for both the families served and the volunteers.

Alison Varey N.

Client Served

Rating: 5

We LOVE normal moments! The services they provide help us get through the day to day. They provide a quality of life that no other charity does. They also make holiday special as well to ensure our kids have a great Thanksgiving and Christmas. We could never thank Tricia enough!

Previous Stories
1

Client Served

Rating: 5

Normal Moments has helped our family so much! They do so much but one thing that really helps is the home cleaning service. The last 8 weeks have been just crazy! We have 3 kids and it was the end of the school year, Charlie our medically complicated kiddo had his 7th surgery 4 weeks ago, so we had preop appointments, the surgery, then an infection, recovery, then several post op appointments. On top of that our oldest had finals and our middle daughter had field trips, a end of the year party and baseball. I also work outside the home so we were just drowning trying to get through each week! It was a struggle to get the house clean enough for our lady to come! =) Then after a great nights rest last night in clean sheets, I woke up to a clean house today and it was a huge sigh of relief. So thank you both for working together to provide this service to us, we are grateful every.single.time!

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Volunteer

Rating: 5

Normal Moments is a wonderful and much needed organization!!

Volunteer

Rating: 5

Great small charity, opened by a Mom who lost her Daughter, to help Parents struggling through the Kid's illness... The charity operates with high efficiency, helping multiple local families, directly connecting donors, volunteers and clients. Each family story is heartbreaking, and Patricia have strength to support them and share the word.

Carol Myers P.

Donor

Rating: 5

Normal Moments, created as a memorial, a tribute, and a beacon of hope by Patricia Fragen after the death of her daughter, offers the kind of direct support to families of critically ill children that few other organizations can deliver. Their dedicated 'helpers' assist families with everyday tasks, allowing parents to be with their child in the hospital --- without having to worry about who is making dinner for the kids still at home, or who is mowing the lawn, or who is helping with the simple tasks of daily life. I know of no other organization whose services are so direct, so compassionate, so caring, so very much needed, and that is so deserving of our generous support.

Volunteer

Rating: 5

Normal Moments is an amazing organization! I have adopted families
for Christmas via the holiday programs over the last few years and it’s just wonderful. Getting to positively impact these families lives is so rewarding!

Client Served

Rating: 5

This is an excellent organization that supports chronically ill children regardless of disease and income of family. As a family with a sick kid, this organization helped us at a time when things were very challenging. Our volunteer helped with taking the dog out, keeping the house tidy, and ultimately becoming part of our family. When your in the hospital all the time, many things get neglected, including taking care of yourself. To have a “David” (volunteer), helps the family to keep going and have strength. They also help with meals at holidays. Without that, our family would not have had Thanksgiving, as it was too much work.

Client Served

Rating: 4

I would have been lost without the support of Normal Moments. 4 months after a divorce, my 4 yr old daughter was diagnosed with Leukemia. I was on my own with her through treatment, and cutting the grass or shoveling snow was not possible - I couldn't leave a 4 yr old after chemo alone in the house. I am forever grateful how NM was there for me. Even a year of having us adopted for Christmas.

CM M.

Client Served

Rating: 5

It was a couple of years ago that Normal Moments helped our family, but it's never to late to say thanks! Our daughter had spent several months in the hospital and we were coming home to a completely different life. Our son was dealing with so much change, it was a really hard time. But NM got us set up with some house cleaning for a few months, which was really helpful, especially that first deep clean they did. They also put us in touch with some volunteer landscapers. They helped us pull out bushes we'd wanted to get rid of for years, planted our garden, and some flower too. It was just nice to get help with some of those little things for a time. Until we were able to get back into a daily routine, with our new "normal" life. Plus, the holiday meals we received each year were such a wonderful thing. It made cooking for our family so much easier.

Teresa Solis P.

Client Served

Rating: 5

As the parent of a child with significant special needs, my time is devoted to his care. My other responsibilities often fall by the wayside. Normal Moments made life more bearable for me and my family through the assistance that they offer. We had help with keeping up with the housework, the yard, and made our holidays extra special.

1 Rebecca R.1

General Member of the Public

Rating: 5

The founder of Normal Moments reached out to me when my 14 year old was diagnosed with ulcerative colitis and primary sclerosing cholangitis and we needed to travel to Mayo Clinic for two weeks of testing and care planning, while leaving my other teen home. Her compassion, energy, and generosity were amazing. This is an amazing charity that fills a real need.

Meg Thomas K.

Donor

Rating: 5

I have personally donated and know that 100% of my donation goes to help seriously ill children and their families. I have interacted with some of the families who are so incredibly grateful for this wonderful organization. I have also had physician friends recommend this organization to patients and families and they have had only positive things to say.

Andy D.1

Donor

Rating: 5

I don’t know of another non-profit organization in existence that does as much with the resources it has available as Normal Moments. NM is totally and completely dedicated to helping as many critically ill children and their families enhance their quality of life by providing all sorts of support that helps families focus on each other in challenging times. I am confident that there isn’t another non-profit out there in which a donor’s dollar goes further to directly impact the lives of those that the organization cares for. I’m proud to continue to support this amazing organization that does so much for the children and families it supports.

Georgia C.1

Volunteer

Rating: 5

We have worked with normal moments several times! They are a wonderful organization who just want to help those in need.

Leslie G.1

General Member of the Public

Rating: 5

I have attended the football frenzy fundraiser for a couple of years now and am amazed by the love and support this organization has. What a wonderful concept and it works

Tommi S.

Client Served

Rating: 5

Our family was recipients of Normal Moments services!
The impact it made was unreal, I was able to focus on my sick daughter instead of mundane household tasks. I will always be appreciative of Normal Moments!!!

Donor

Rating: 5

Normal Moments is an incredible organization that provides much needed services to families with critically ill and medically complex children. It is run by one of the most generous souls I know. I can't think of a better nonprofit to support.

Volunteer

Rating: 5

Normal Moments is an excellent organization that helps families with special needs children. My company Crystal Klear Cleaning works with the families assigned to us by Patricia Fragan to provide cleaning services. I would recommend everyone to participate in helping make this organization service more families and build a solid community.

Volunteer

Rating: 5

It has been a privilege to serve as a "David" to a couple families in need in my area. This organization's mission and effect are truly life changing.

Client Served

Rating: 5

Normal moments has helped our family tremendously over the past two years. The biggest help is with the holiday meals they provide! It takes a long time to prepare those meals and with their help that is one less stressor our family has! Thank you normal moments!

Volunteer

Rating: 5

Working with normal moments has been one of the best experiences of my life. Knowing that I am providing assistance to parents to ensure they get to spend more time wth their children is a gift for everyone involved. And that is exactly what I do I help provide normal moments to families in need.

1

Client Served

Rating: 5

Normal Moments has been here for us even when our own family has not! They send a house cleaner every month to help us keep up with our housework (our 4 kiddos are frequently in the hospital/at dr appts for brain tumor, Trisomy 18, CHD, EOE, spine fractures, etc). Normal Moments has also given us holiday meals (Thanksgiving and Christmas), and connected us with an amazing family that gave our kiddos Christmas gifts! I highly recommend Normal Moments to every challenged family I meet!

1

General Member of the Public

Rating: 5

Wonderful organization. As a cancer survivor myself, I know how invaluble a little (or alot) of help can be.

1 Radka L.

Client Served

Rating: 5

When my daughter was fighting Leukemia the second time, she was contacted by Normal moment about fulfilling her Christmas wish. My daughter was volunteering at Homeless shelter before she got sick and she knew what her wish will be. She asked for warm sweatshirts and socks for everybody at the shelter. Normal moments did amazing job and Daniela's best friend ( bc Daniela was in hospital and couldn't go ) delivered all the warm clothes to the Homeless shelter on Christmas Day. Thank you Normal Moments for putting smile on my daughter's face and helping others during very difficult times.

1 Dorothy11

Client Served

Rating: 5

My daughter Amber had brain cancer and Normal Moments helped our family that is absolutely unimaginable! Without their help we would have endured many more hardships!!

1 Jen_39

General Member of the Public

Rating: 5

I am writing this review because I have heard about the generous amount of help you provided Amber Moosvi and her family as she fought brain cancer. I heard about this group through a post on Team Amber's Facebook page. I think it's wonderful what you do to help families in need of support during difficult times in their lives. Thank you for helping Amber's family. They went through a lot, but were able to stay strong throughout Amber's battle with brain cancer. Especially Amber as she stayed strong and kept that beautiful smile on her face until she passed away. She's probably smiling down on all of us from heaven. Please keep up the great work you are doing. It doesn't go unnoticed and it's greatly appreciated. Thank you for all you do.

1

Volunteer

Rating: 5

I've been watching their posts for a while and I kinda know the lady that produces most of them. She is awesome and so is this cause. I live a ways away but it won't stop my support for what she is doing. It just takes a moment and lives are changed....good or bad. But Normal Moments makes things things a lot better for those that need it. Bless you Pat.

1

Volunteer

Rating: 5

Normal Moments makes HUGE impacts for so many families- it's amazing how wide of an impact they have.

Stacy39

Client Served

Rating: 5

Normal moment made my son's first Christmas a wonderful one!! He was chooses to be granted Christmas gifts from families. Thank you Normal Moments!!

1 Kristin42

Volunteer

Rating: 5

I have volunteered my time in a different organization that provides children with life-threatening illnesses and their families in the recreational sense. I find that Normal Moments provides the absolute essentials that are often overlooked or not thought of and also make a true difference to help families focus more on important things. I am a brand new volunteer, but am very honored to help with such a meaningful cause.

1 Necia M.

Client Served

Rating: 5

Most people don't understand the stress having a chronically ill child brings into your everyday life. Normal Moments recognizes that and steps in to help out and let you enjoy the normal moments in life. We are just coming home from a lengthy hospital stay and it has been such a relief knowing my house will be cleaned and ready to bring my daughter home to.

General Member of the Public

Rating: 5

This program has done wonders to help families in our area! I am a Service Coordinator for the Early Intervention program (which services children ages birth-three years old with developmental delays or medical complexities). Normal Moments has helped provide relief to families trying to navigate the medical care system, specialists, therapists, and the many, many appointments. Thanks to Normal Moments, the families on my caseload have fewer things to worry about and they can focus on their child getting healthier.

Teresa34

Client Served

Rating: 5

Normal Moments helps our family out by providing cleaning services once a month. Helping me out with simple household chores has a significant impact on my family because it allows me to focus on caring for my son. We also have had a team of volunteers come out and help us with our garden work - a clean yard was one less thing we had to worry about this spring and it made it easier to keep up with over the summer. My boys have also been the recipient of the gift giving program at Christmastime - bringing in a little extra joy during a most difficult time of year for families like me. Thank you Normal Moments!

Donor

Rating: 5

Hello, my name is Max and I am so proud of the organization Normal Momments. Helping others is what this world needs..... And the best part is that this organization started as a beautiful concept from my Niece Melissa Fragen, her Mother, and their special friend and helper as Melissa had her battle with cancer named David.
Although Melissa died at a very young age from Cancer; her mother, Patricia continues to keep their dream alive by helping other families dealing with cancer in what ever capacity each family needs.
I am from Ohio and am a Caregiver for my sister, who had an aneurysm in 2008; and can tell anyone personally after caring for a disabled person for 5 years what it would mean to me, or even if I knew of an organization that would support me in what ever need I had at this stage of raising my kids along with being a Caregiver would be an answer to prayer! :)
Normal Momments is One of a Kind, and Deserves the recognition, in my opinion . Where else in America can you find an organization that will support you and your family through the journey of having cancer?
Keep up the great work, Patricia, I am so proud of you! Max

Rosie R.

Client Served

Rating: 5

Normal Moment has been wonderful to our family. Having our yard taken care of, spring clean up done outside and new plantings..making it so beautiful!! We can't say enough!! When you don't have time to tend to things like this it's a blessing to have a group of volunteers come in and take over for you. Thank you Normal Moment for your angels who work so hard for families like ours. Thank you for the lawn service who come twice a month and for the snow removal too!! It's the best to come home from a long day at the hospital and arrive home to a clean driveway and not have to bust your butt shoveling snow when your are already exhausted!! Thank you for taking care of us all the times we so needed you help!! So very grateful!! JoAnne Colucci, Palatine, IL