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2016 Top-Rated Nonprofit

New Life Furniture Bank

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Nonprofit Overview

Causes: Homeless & Housing, Housing & Shelter, Human Service Organizations, Human Services

Mission: To give "new life" to empty homes by providing furniture to those people overcoming homelessness and living in extreme poverty.

Results: New Life Furniture Bank served 147 households in 2009, and we have increased our furniture deliveries each year since. We delivered furniture to 1.071 households in 2020.

Target demographics: We serve people who have overcome homelessness, fled and abusive situation or have had a life catastrophe, like a fire or flood.

Direct beneficiaries per year: In 2020, we delivered furnishings (18-24 pieces) to 1,071 households.

Geographic areas served: Clermont, Hamilton, Boone, Kenton, and Campbell counties.

Programs: We have one core, mission-focused program, which is to collect donations of gently used, basic household furniture (mattresses/beds, dressers, tables, chairs, sofas, and lamps) and deliver them to families living in bare or sparsely furnished housing. We restore dignity to those who have lost everything. Children and adults who were sleeping on hard, bare floors now sleep in warm, safe beds.

Community Stories

51 Stories from Volunteers, Donors & Supporters

Beth B.7

Donor

Rating: 5

New Life is doing incredible work for families and have made it so easy to be a blessing! I’ve been a single Mom with two young kids and understand how humbling and amazing it is to receive. We’ll continue to donate and support with happy hearts!

Client Served

Rating: 5

As a member of St. Vincent de Paul (SVDP) in the Cincinnati District, I highly recommend New Life for being our partner in helping the homeless in Cincinnati. New Life has furnished over 180 homes this year at the request of 26 SVDP Conferences (parishes) in Cincinnati. Their charge for completely furnishing a small apartment, $200, is far below the costs SVDP would otherwise incur ($500-600). I have attended several furniture deliveries by New Life, and am impressed by their courtesy, thoroughness, and genuine care for our needy neighbors. SVDP has been a partner with New Life for 2 years now, and I hope for many years to come. Charley Pittinger, Member, St. Clare Conference of St. Vincent de Paul.

Advisor

Rating: 5

As the founder of NLFBank I can assure you that this nonprofit is filling a dire need in the community. There is such Love in this place and it spreads out to the awesome clients we serve! Getting children and adults off the floor is essential to their health and success!

1 Barb49

Board Member

Rating: 5

What a wonderful organization and great form of recycling! And it helps those in need! Win/Win!

Board Member

Rating: 5

I am a board member at New Life Furniture, the only Cincinnati-based furniture bank. Delivering furniture and other essential items to families and individuals in need is a critical way to end the cycle of homelessness. The full time staff is professional, compassionate, and works to provide a positive experience for those that we serve. It is an honor to serve on this board in support of the New Life Furniture mission.

1

Volunteer

Rating: 5

What a wonderful service New Life Furniture provides to families and individuals trying to get back on their feet! The volunteers I have come in contact with are dedicated and serve with such compassion and kindness. Many of the former recipients of furniture have even come back to donate their time and to serve others.

1

Board Member

Rating: 5

New Life provides a wonderful service, providing families with not just furniture but a home. This is done with dignity, grace, love and kindness. I enjoyed my time on the board and will continue to support New Life forever!

1

Volunteer

Rating: 5

I have volunteered with New Life Furniture and have had a friend be a recipient of furniture after going through a time of homelessness. New Life Furniture fills a gap helping people make a home. Its one thing to have shelter, but I have seen first hand clothes in a pile on the floor to create "nest". The eyes of children light up when beds were delivered. A mother with tears in her eyes of gratitude to have a table and chairs to sit at while her and her family eat dinner together. New Life does all of this with excellence.

2

Client Served

Rating: 5

New Life Furniture has been a wonderful partner for my clients who are starting off in their first apartments. My clients have received great customer service when delivered and great furniture at that. I would definitely recommend New Life Furniture for any organization needing good gently used furniture for individuals and families.

2

Client Served

Rating: 5

They were able to help some of the families in our church with a full apartment of furniture. They were neat, on time and the furniture was clean and in good condition. What a blessing New Life Furniture is to many low income families in the Cincinnati, area.

2

Donor

Rating: 5

We donated our gently used furniture to New Life Furniture and when the moving people came to pick it up , they were super friendly and timely! We are excited that our furniture will be used for such an amazing cause! Thank you so much!

3

Client Served

Rating: 5

New Life Furniture helps hundreds of individuals and families each year to go from no or almost no furniture to having places to sleep, sit, and eat in their residence. This organization is a huge blessing to people in crisis in our community.

4 Jason102

Board Member

Rating: 5

I have been involved with multiple non-profit organizations over the last 15 + years and New Life Furniture is one of the greatest... A simple mission, "To provide gently used furniture to people in need..." and it is fulfilled on a daily basis with compassion and desire to meet basic needs of people who are very often in crisis. I am proud to be a part of NLF and am reminded every day of an instruction from Hebrews 3:13 - "...encourage one another daily, as long as it is called “Today,...” NLF fulfills that calling in the lives of people in real need of encouragement, of hope, of a reminder that love is still a driving force in our world!

Previous Stories
3

Board Member

Rating: 5

I have been involved with New Life Furniture at one level or another for the past seven years... from volunteering to now serving on their board of directors... It is an amazing organization reaching out to help families in our community who are in urgent need. When you walk into someone's home and realize that they don't have one piece of furniture - not a couch, not a kitchen table, not even a bed - you realize how very needed this organization is. I am honored to be a part of New Life Furniture!

2

Volunteer

Rating: 5

A great furniture bank service to get people back up on their feet. Recipients get a home's worth of furniture, catered to their family size, a welcome basket of items, and kitchenware. The organization both delivers and picks up donated items. A great place to send your furnishings when you are moving, downsizing, or redecorating -- all will be put to great use.

1 Nancy97

Donor

Rating: 5

New Life Furniture has been a fabulous resource for those families in our area who are working to get back on their feet! Several times I have called for them to pick up furniture from my house and I live on the other side of town. The men have always been courteous and timely. I recommend this non-profit to anyone I know that might have furniture to donate to such a worthy cause!

Previous Stories
1

General Member of the Public

Rating: 5

New Life Furniture! What an incredible organization started and run by incredible people! What they provide to those they serve is much more than physical but they lift the spirits to places these people have not experienced in quite a while. What a blessing to have New Life Furniture in our area!

1 Jodean J.

Board Member

Rating: 5

New Life Furniture is doing great work to serve a very vulnerable community - those folks who have been homeless and who have been working to get out of homelessness. By providing gently used furniture and housewares with love and respect, NLF plays a role (alongside other agencies) in moving veterans, families, mome with children, etc. off the street and into a comfortable home. Holly and her staff have such passion and love for those in need.

I first began to serve with NLF as a volunteer, and was impressed by how much they achieve with such a small staff and limited funding. I now am privileged to serve on the board of this great non-profit.

Previous Stories
1

Volunteer

Rating: 5

It is a pleasure to serve with the great people at New Life Furniture. They have such a big heart for the people they serve. I love helping the staff so they can do even more great work. They serve so many people on a very limited budget, and treat everyone with kindness and respect. They save so much furniture from going into landfills or being wasted. Love this group!

1 Christina74

Board Member

Rating: 5

The director, Holly, and the small (but mighty!) staff has a passion for helping others. The furniture supplied by New Life Furniture is God sent for the people who receive it. The furniture provides not only something physical for their new living space, but fills an emotional and psychological need by providing a secure place to sleep and a table for the family to gather. This is a great organization meeting a huge need in the Cincinnati area, and I am grateful to be a part of it.

Previous Stories
1

Donor

Rating: 5

I have supported NLF since it started, and love how the team shows such appreciation for all donations, large and small. I am also impressed by how fast they circulate through donations. This reiterates how great the need is in our community and how this organization is able to help so many so quickly. I will continue to promote this organization and the terrific work they do.

3

Professional with expertise in this field

Rating: 5

New Life Furniture is Greater Cincinnati's only free furniture bank. To understand the significance, remove all of your furniture - no mattresses, sofas, tables, chairs, or lamps - and try to live that way for a day, a week, a month, or longer. New Life Furniture's small staff and many volunteers work tirelessly day after day to make sure entire families do not have to live like that. They are the only agency addressing this critical basic need by collecting donations of gently used furniture and delivering and setting up 13-18 items to families trying desperately to escape homelessness, domestic abuse, fires, floods, and other significant challenges.

1

General Member of the Public

Rating: 5

I was contacted by New Life Furniture because they had a surplus of furniture and not enough room for storage and wanted to pass along the surplus. I am part of a team that works with a non-profit ministry in Appalachia. We take donations of furniture, clothing and household items down once a month. When we arrived to pick-up the donations and found that New Life had already pulled the furniture for us, had volunteers to help load and filled our 18' trailer in about 45 minutes! The staff was very friendly and interested in learning more about the ministry we work with. They even added some personal care items after learning more about the ministry. We were very impressed with the work they are doing, the incredible organization of the facility, and the energy and caring of the staff.

Board Member

Rating: 5

Love what NLF does and how people are helped and shown Love. New Life Furniture has found a way to bring everyday, basic items to people who have nothing and letting them know they have value. It also makes volunteers realize on a daily basis how much we have to be thankful for!

Stephanie195

Volunteer

Rating: 5

Amazing. This group cares beyond belief about the struggling members of our society and seeks to do something practical about it!

1

Donor

Rating: 5

New Life Furniture is such an amazing organization. Being able to donate items that will help someone get established or re established is such an awesome feeling. The NLF crew is wonderful and a pleasure to have in our home. Thank you for making it possible to share in your loving experience to help others.

Donor

Rating: 5

It is an honor to be a part of NLF - recycling furniture, serving extreme poverty, working as a team -- join us anytime!!

Donor

Rating: 4

New Life has always been very grateful for the donations I have had for them. The men are respectful and thankful to have my furniture. I am always glad to see some of the things that they have received and how they have helped those in need set up a permanent, safe home.

Marci P.

Professional with expertise in this field

Rating: 5

New Life Furniture offers so much to so many ... they are fantastic hosts to volunteers, they give so much to the community, they are welcoming and accommodating to clients and donors alike. They are professional, generous, and an inspiration. So honored to know and partner with this group of people!

Volunteer

Rating: 5

I think New Life Furniture is a wonderful organization. We have served there several times this year with my child's Girl Scout group as well with another school group. The organization has such a wonderful grass roots feel and the families and people that NLF serves makes a huge difference. Having an apartment furnished after getting out of a tough situation is priceless! This is such a wonderful non profit and I love that it is just down the street from me and so easy to volunteer!

Donor

Rating: 5

We continue to be impressed with the ingenuity of New Life Furniture! They offer a great service to our whole community by recycling furniture and furnishing homes in need. The staff are organized, helpful, and informative. We are so grateful to the founders and the staff for the assistance they give to our region.

David235

Donor

Rating: 5

New Life Furniture is a definite asset to this community, especially those who are under financial pressures. From everything I've seen, NLF is an excellent steward of the items donated to them. The gentlemen picking up our furniture have consistently been polite, appropriately conversational, worked efficiently, and appeared to be very appreciative of the donations and of the opportunity to work for NLF.
They always offer a detailed receipt, which we appreciate for tax purposes. We always choose to give what items we can to NLF for these reasons. Keep up the good work!

Donor

Rating: 5

NLF is always our first choice when we have furniture to donate. The staff and volunteers are professional, godly, caring and kind people with a heart to serve. They are helping everyday to provide for emotional and physical needs of people, representing what we are called to do to aid our fellow brothers and sisters.

Ronda4

Donor

Rating: 5

I began donating to New Life Furnitue a few years ago. They have always been so appreciative of everything I have given to them. I spoke so highly of NLF that my family now sends donations to them as well. The help NLF provides for so many less fortunate is a wonderful blessing. I wish NLF nothing but the best, and pray they continue to grow and serve the community for many more years.

God bless you all for the work that you do!
Ronda Blinn

Donor

Rating: 5

We get stuff to donate to New Life Furniture frequently and their attitude is so excited about taking the stuff directly to someone who is in need. You can tell they love what they do and are making a huge difference in people's lives. It is a great feeling to donate to their cause.
My company donates to a lot of non profits and this is one of my favorites......I tell customers and friends to call them all of the time.

Client Served

Rating: 5

Entered by Holly Young on behalf of Mardi....

Mardi Heider Green


New Life Furniture gave my daughter , and I a chance to make our home complete . We had been sharing a futon , and sleeping together on it for 6 yrs. . Then along came NLF , and are prayers were answered with new beds for us both !! Thank you NLF . We now have a good night sleep , and our own bed to sleep in . YOU GUYS ARE AMAZING !!! God Bless

Chad W.

Volunteer

Rating: 5

I visited New Life Furniture in July 2013 during a trip from Eastern Pennsylvania with my dad and I found it to be quite simply fantastic! Sometimes, at certain charities, you feel that their volunteers don't necessarily want to be there. Or don't sustain a certain level of love and care. But the people at New Life Furniture won't hesitant to provide both the physical and emotional needs of their community. Their warehouse is incredibly organized as is their daily management of deliveries. And their love is relentless. Many lives have been and will be changed because of this non-profit.

Jennifer217

Volunteer

Rating: 5

New LIfe Furniture changes lives! Whether you are a volunteer, client, donor or staff member - being associated with New Life Furniture is life changing. The hearts and souls of New LIfe Furniture are worn on their sleeves daily....their compassion, hard work, and understanding shows in how they work, speak, and care for others. I am blessed daily by the donations that come in, by the gratitude of those that are served and by the excitment of those that volunteer. God is Great and shines His light on New Life Furniture.

Volunteer

Rating: 5

It is so amazing to see how much growth New Life Furniture has experienced since i first volunteered three years ago. The growth is due to the executive director and founder's passion and endless energy to help families who are not able to afford basic furniture for their home and also from the help of volunteers. There are many ways to volunteer including assembling welcome baskets, delivering furniture, helping out with events, etc. Volunteering for this great organization will greatly help expand the services provided to families in the area.

Volunteer

Rating: 5

I have volunteered a day per week since the beginning of NLF. I have delivered to many families that have been sitting, eating, and sleeping on the floor for quite awhile. The unconditional help shown to them lifts their spirits. How can anyone do well at school and work with such conditions. It is such a fantastic help and the families are overwhelmed. This is why I continue to do it. This is so satisfying to help in a small way making such a huge difference with some families. The children really capture your heart. You want them to have a chance.

Professional with expertise in this field

Rating: 5

New Life Furniture is an amazing resource for us. The staff of NLF has helped many of our families turn a couple bare rooms into a home. The difference having a home makes for someone trying to build/rebuild a life is difficult to put into words. It provides a sense of safety, comfort, esteem, belonging, care, empowerment. NLF has made a huge difference to so many! The NLF staff is caring and responsive. I believe they truly act from their hearts--this is a calling for them.

Professional with expertise in this field

Rating: 5

It is difficult to accept that in the United States there would be children whose dresser is a pair of paper grocery bags on the floor or a 55 year old woman with chronic health problems would be living in an apartment furnished only with a milk crate table, an air mattress to sleep on, a television on the floor that recieves two stations and a single molded plastic chair to sit on.

New Life Furniture's clients carry front door keys just like you and I do. They look quite unremarkable when passed on the sidewalk but their impoverishment leaves them with dreary, demeaning existences once they walk in the door of their apartment. NLF workers deliver the goods of this unique service with compassion and expressed respect for the people they serve. They leave them feeling respected, encouraged and better able to manage their other life challenges.

Halbert Thomas,
Certified Community Health Worker

Donor

Rating: 5

There is a light in this dark world and it's called the hands of Jesus working through His servants. NLF is just that, a godly group of men and women serving God by reaching out to our community. This organization brings hope to people who've seen the difficulties of this life first hand and need the love of the Father reaching out to them with a second chance. As a family, we've donated items as well as monetary means to support NLF and consider it a top priority to give to. Holly Young and her staff have done an incredible job building this business from ground level into a much larger operation of serving so many families in this area. It truly is a ministry with a mission!

General Member of the Public

Rating: 5

New Life Furniture is an amazing organization! I have watched this organization grow over the years from starting out in a garage to having a warehouse through which the furniture goes into and out of each day. The clients of New Life Furniture are just coming off of homelessness. They have made it to the point where they can afford apartment rent, but not the furnishings. That is where NLF steps in. They deliver furniture to these families and celebrate with them at their new home. The furniture is gently used--nothing goes to these people that the Executive Director (Holly) wouldn't put in her own home! NLF helps hundreds and hundreds of families every year with honor and dignity. Thank you New Life Furniture for your ministry--you truly are the hands and feet of Jesus to so many families!! God bless you in your work!!

Donor

Rating: 5

I found out about NLF through Holly Young. We had become friends, so I contacted her when we were updating our home and buying new furniture. NLF makes it so easy to donate! It is a very heartwarming experience to know that someone will appreciate your used furniture right away. This ministry is worthy of your support, and I highly recommend it!

General Member of the Public

Rating: 5

New Life Furniture works tirelessly to provide their clients with gently used furniture in order to make a house a home. The ministry provides a lot more than just physical objects to their customers. In these challenging economic times, New Life really fulfills their ministries name.

Professional with expertise in this field

Rating: 5

I work at a homeless shelter and when families come into shelter in many cases they have lost everything. They have no bed to sleep in, no table to eat at, no dresser for their clothes.

This is where NLF steps up and gives these families a new sense of hope. Within in a few days of receiving the referral the children has beds to sleep in they can sit around the table and eat as a family, and they can even sit down on their couch and watch a movie on their TV. All this is made possible by a wonderful group of people that had a question then an ideal " What can we do to help?" that has been some years ago and they continue to do so much with so little but always do it with a smile.
I am so grateful for NL without them some people may still not have a bed to sleep in or a table to sit at and feel as all hope is gone what a sad thought. Thank you for helping people feel as if they are
going home and not to a place with just empty rooms. Thanks Eve

Volunteer

Rating: 5

We volunteered as a group and my son volunteer for school. We experienced the loving kindness of the donors and workers. It truly exists to help people get to a better living condition and to support them.

Volunteer

Rating: 5

I love NLF! The organization is such a blessing!! My whole family has volunteered and we are making it a regular activity.

Comments ( 1 )

profile

info299 04/25/2013

thank you Mandi and David, and your precious girl. You have done so much for us. The redo of our bathrooms look great! Hope to see you soon. Holly Exec. Dir. NLF

Professional with expertise in this field

Rating: 5

I have witnessed the wonderful work the ministry does. A young woman I was working with received a house full of furniture after having been homeless. She and her children were so thrilled and appreciative for everything. New Life Furniture changes lives.

Board Member

Rating: 5

New Life Furniture is a dream ministry that reaches out to those who have a home, but no furnishings. It is a blessing to hear the reports of little children having a bed to sleep in...or school children to have a kitchen table to eat at and/or do homework at. This ministry went from two people's dream of helping a couple of families just out of homelessness have some furniture. Now this organization reaches out to several hundred families with 17 or more pieces of furniture. Thank you to all of the donors (financial and furniture); volunteers and staff, who move this ministry beyond a furniture bank...to a ministry of Christ's love to all.