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2017 Top-Rated Nonprofit

National Veterans Services Fund Inc

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Nonprofit Overview

Causes: Environment, Human Service Organizations, Human Services, Military & Veterans Organizations, Veterans

Mission: To educate and inform the public on the needs of veterans and their families; primarily concerning the agent orange issue and gulf war illnesses; to identify and assess the needs of, and to provide limited medical assistance for, disabled children of veterans on a nationwide basis, and to provide assistance and/or relief to families of veterans through programs that combine family-guided case management (service coordination) and advocacy assistance while building socialand community support.

Programs: To inform and educate in conjunction with armed service-related illnesses and to work to raise public awareness of the contributions of veterans to our society. The organization helps veterans and their families to assess needs and provides assistance, relief, and referral to appropriate agencies when possible.

Community Stories

22 Stories from Volunteers, Donors & Supporters

3

Professional with expertise in this field

Rating: 5

I am a Social Worker at a local Veteran non profit in my area. I have had to request assistance from NVSF several times when we could not find local resources to help our Vets. When the Vets were eligible and the amounts were under the $500 requirement, NVSF always approved them to receive the assistance. We are very appreciative of this agency and the service that it offers to the Vets here. The program services director is quick to respond and good about communicating if something is missing that they need.

3

Professional with expertise in this field

Rating: 5

I am a case manager for a nonprofit that serves homeless veterans. I have reached out to the NVSF on many occasions for assistance with matters that my organization is unable to assist. The NVSF has helped so many of my Veterans. They always go above and beyond to help! They are also extraordinarily quick with their assistance. Thank you so much for all that you have done for my homeless Veterans.

3

Professional with expertise in this field

Rating: 5

A staff member for a Veteran non-profit in Charleston, I could not make the impact I have made in the Charleston area without their trusted support and collaboration. There efforts alongside our own have helped so many of our Veterans which their crisis situations. I know when I reach out to them that they will be ready and willing to help in anyway they can. As a housing advocate, I could not make the impact I make without great partners and NVSF is at the top of the list.

Jason Myers

2

Volunteer

Rating: 5

As a volunteer for a Veteran Service Organization, I have referred several Veterans to NVSF. The life changing assistance that they provide is second to none. If you have donated to NVSF in the past, thank you for your support and please continue to give. If you have not donated to this Organization there is no finer non profit worth your generosity. Please donate!!

2

Client Served

Rating: 5

Hi,
Via my Social Worker/Case Worker, I was able to receive financial assistance on 2 situations.
1.) Background Check Fee paid; for starting my own Pet Sitting/Walking/Caring service via a National Pet Care Company.
2.)Utility Bill paid. I received a "cut off" notice.
All this happened within a few days. The paperwork was submitted on Thursday/Friday, by that Monday, both were paid.
I am VERY grateful, for the quick work and effort from my Case Worker/Social Worker as well as the organization for its quick/timely response.
Thank you!
L.S.
Army Veteran

1

Professional with expertise in this field

Rating: 5

For every one person that is dissatisfied with the service of this organization, there are at least 10 others that are. I am a case manager who was referred to the NVSF to get assistance for a vet. They came through with flying colors. I as well as the vet in question Thank YOU! The job you do can not be easy. The USA is a big place and not everyone will be satisfied.

1

Professional with expertise in this field

Rating: 5

I work for an agency who coordinates resources & care for military connected families. We are grateful for the support and assistance from NVSF. We worked diligently to assist one of our community Veterans negotiate terms to have his electric utility services restored. His family had been without power for 1 week. When our veteran had no where to turn and our options seemed to distant to reach, NVSF was there with help with professionalism unparalleled to any system that I have ever seen. In addition, the way NVSF is set up, agencies are required to exhaust their efforts at seeking support before it is recommended to include NVSF. This way those Veterans who need the help the most have the opportunity at NVSF support. I hope that the nation recognizes this organization for the work that they do and funders continue to support their efforts. Thank you NVSF!

1

Client Served

Rating: 5

What would we have done without NVSF! I am a social worker who works with veterans from all eras. I often encounter veterans who are facing financial hardship. NVSF has assisted two of my clients. One with car payment. This particular veteran used his car to travel to and from medical appointments. Due to extenuating circumstances he and his wife fell behind on here bills. NVSF paid their car note, they are now back on their feet and he has made all of his medical appointments.

In the second situation, the veteran on my caseload recently discharge from the military after 17 years of service. He was having a difficult time adjusting to civilian life. He feel behind on his rent and was facing eviction. NVSF assisted with his past due rent to ensure that his housing was secured.

These two veterans were so grateful for the assistance provided by NVSF. As their social worker, I truly appreciate the assistance as well. The staff has always been very responsive and easy to communicate with via email and phone! We Thank you for assisting our nations veterans who have faced financial hardship!

1

Client Served

Rating: 5

I work for an organization that helps homeless Veterans find permanent housing. Our assistance is limited and temporary. We always try to find other resources for our Veterans to help out in any way to alleviate some financial burdens. NVSF has always come to the rescue. They have a quick turn around and are communicative on any questions we have for them. On behalf of the Veterans in our program, we would like to thank you for all that you do. You make a difference in their lives.

1

Professional with expertise in this field

Rating: 5

I recently worked with a 80-year-old veteran who had been experiencing homelessness for the past year. He was sleeping on the streets while carrying all of his possessions with him. Recently he was able to secure housing, however he did not own any household goods including even the most basic of items such as a bed. NVSF assisted with obtaining a brand new bed and mattresses for the veteran! Recently he told me he had been sleeping on the bed for about a week, it was delivered on the day he moved in and "Best sleep I’ve gotten for over a year". Thank you to this wonderful organization for all of your hard work and assistance.

3

Client Served

Rating: 5

Thank you NVSF for helping me get my truck insured for the next six months as I use my truck to collect pallets for a living. Your agency really helped me during a time that was pretty tough to get through on my own. I have a hard time asking for help and your agency came through. Much appreciated. Mahalo

2

Professional with expertise in this field

Rating: 5

I am a Case Manager for a local Non-profit organization in California, we assist homeless veterans. They have helped our clients across the State, and were extremely easy to work with. The Program Services Manager is prompt on emails and contacting me back. This is a GREAT RESOURCE for veterans in need.

2

Professional with expertise in this field

Rating: 5

This agency has helped numerous homeless veterans in our community obtain housing! We have been shocked by their generosity, especially since, they are way out in Connecticut and we are in California!

Jenn32

Professional with expertise in this field

Rating: 1

A friend of mine was suppose to receive funds. They "Paid" his electric bill and then they "took" payment back. DO NOT SUPPORT THIS CHARITY.

5 summer14

General Member of the Public

Rating: 1

Do not donate to this "charity." Once they suck you in you will NEVER get get rid of them. They will not communicate with you either. And they will never stop. They are also listed on Americas Worst Charities. Sorta says it all.

4

Professional with expertise in this field

Rating: 1

Terrible organization. As a social worker who has referred my homeless and disabled veteran clients as a last resort to this place for financial assistance when our organization cannot help them - not one has ever gotten any help from NVSF despite following all the specifications outlined on the application form. Instead, we've only have nasty communications from the people running NVSF. Stay FAR away, and seek out a BBB-accredited organization to donate to. This place is the worst of the worst scams - only 16 cents on the dollar makes it (if ever) to a veteran in need. Also - their bookkeeper was recently arrested for embezzling $186,000.00 from the organization and the amount could be up to $830,000.00. Needless to say, we will not be referring individuals to this place ever again.

See http://www.dariennewsonline.com/news/article/Police-believe-woman-embezzled-830K-from-vet-5522266.php

7 Kathy150

Professional with expertise in this field

Rating: 1

According to their form 990, they received $9,111,243 but the veterans received $1,099,346. So the 88% is spent on overhead and fund raising, and the veteran gets 12%. Do you want your money to go to fundraisers or to the veteran?

Review from Guidestar

9

Client Served

Rating: 1

I just got off the phone with a lady in the office who was completely rude. I informed her that I was a 100% disabled veteran who was affected by the disasters in Oklahoma. She told me to contact Red Cross. I informed her that they were helping total loss victims. I said who do you help? She said dire straights individuals. I told her that I would keep her number for when I am in dire straights and she said that her charity is not for people to call and get help its for only people that have a social worker call for them. She made me feel small and insignificant and that my problem was not a problem at all. Who are they actually helping. Please do not support such a charity.

10 John151

Donor

Rating: 1

This non profit is a scam. I donated a boat. I was given the standard 500.00 tax deduction form. The next week I was contacted by a friend who saw my boat on craigs list for sale for 1900.00. When I called the number I talked to the man who picked the boat up from my house. His name was Wade. He informed me the boat was sold that day to a man in Minnesota. I asked what he got for it and he said 1900.

So I called the National Veterans Services fund and they confirmed that they sold the boat....for 300.00 dollars. When I asked where the other 1600. had gone they could not explain it to me. I called again to see if they would mail me a updated tax deduction for 1900. They said no. They said they would call me back after looking into it. That was 3 weeks ago.

I have contacted the States Attorney General of Oregon, and the IRS......

DO NOT CONSIDER DONATING TO THIS CHARITY. They do not give much or any of the proceeds to the vets.

Review from CharityNavigator

9

Client Served

Rating: 1

I am a veteran who recently requested assistance from NVSF. I have several email communication from the charity in which they directed me to have a social worker contact their representatives on my behalf. After speaking with the social worker (who was covering for another on leave), she told me I needed an application form and other documents. While in her office, the social worker and I searched the NSVF website for said "application form". I was asked to see if I could "track down" the form on my own. I contacted NVSF and spoke to Cindy, who after hearing my name had an very negative attitude towards me. I ignored her bad attitude and asked for the application form. She then raised her voice and kept stating on the top of the voice that she had worked with my social worker for years and there was NO WAY she would have told me to get an application form from NVSF. I kept trying to explain to her that the social worker was in a different office and was unable to get a copy of the form for the next two weeks she was out of her office. I was NEVER given the chance to say anything during the exchange after which the NVSF representative (CINDY) hung up the phone. I was in shock that any veteran's charity would treat me (a veteran) with such distaste. I contacted my social worker (Sheila Harris, Atlanta VA Medical Ctr) who apologized to me for Cindy's unprofessional behavior. She stated that she would contact Cindy and explain to her the reason she did NOT have the form needed. I told Sheila that that would be unnecessary as I did not get the impression that this charity was willing to help me after the telephone contact. Ms. Harris went on to state that NVSF had denied EVERY veteran she had referred to NVSF in the last 4-6 months. If you look at thew NVSF website, you will see that every page of their site has a DONATE button. There is NOT ONE page on their site that shows a veteran to GET HELP. It is my belief that this charity, like so many others out there, are in the business of getting funds, but NO INTENTION of giving any help to the VETERAN. I tried getting information on NVSF through The Better Business Bureau and noted that the NVSF refused to provide them with any information. Obviously, this charity has a lot to hide. For all the individuals who have given monies to this charity, you should know that the money donated is going to the charity, its representatives and their families and not to any needy veteran. I hope other veteran's who have had contact with NVSF will join me in adding reviews so that everyone will be weary of donating to an obvious CON charity.

Review from CharityNavigator